I was not sure are first because this is off the strip and kind of in line with pricing of day spa…read morewhere you get to have access to sauna and hot tubs like at resort world if you book the private couples room and do a massage. But, I will have to say me and my partner really enjoyed the privateness of this place. It was fun to learn they also have a location in Henderson and they will also get the couple suites. I made same day reservations which is on the phone only to book couples room, followed by a text to fill out your credit card information, followed by a few hours later to fillout preferences (though you can do this in person before service). The couples room was cute with a steam room, two person jet water bath and a infrared sauna (lower temperature). If I had to make a upgrade suggestion, I would say hotter sauna, add fun couple elements to the bath maybe a cute massage oil and for the sauna maybe offer a salt or sugar self scrub before access the steam room. I felt the experience of the couples room was nice but like it was missing elements to make it romantic and opportunities to interact with one another which a oil or scrub would help with. Anyways the massages were well worth it and really good. We both ended up doing the special which combines Swedish with thai stretching. Felt really relaxed afterwards and just focused on hydration with tea and water the next two days. Slept really well. I will be back!

If you're in Vegas, Massage 1 is the spot. Booking online was easy and the parking is actually…read moresimple to find, which is a huge plus. The rooms are super comfortable--the table had a heated pad and the whole setup made for a great experience. I booked a one-hour Swedish with Massi and she was amazing. I'm booking with her every time I'm in town from now on.

Strong Thai massage in private rooms (I know couples rooms are available too)! We were running late…read moreand they were so accommodating with our lateness and the rush to their spa was worth it because we felt renewed after our Thai massages (stepping, oil massage combo, and stretching!) I had Wipa and she was so strong and listened to accommodate my weaker muscle areas where needed but stuck to being strong everywhere!

My bestie and I were here for 90 minutes deep tissue massage before the flights, trying to loosen…read moreup some intentions of our tired feet and muscles. My masseur who is an elder lady was pretty good. Even when she was talking, her hands didn't stop. The session comes with your option of hot stone and Ashiatsu massage, a deep-tissue bodywork technique where the practitioner uses their bare feet instead of hands to deliver deep, broad, and consistent pressure while holding onto overhead bars for balance. I had to tell her a couple of times that it's too much and hurt. But my friend's masseur, a younger lady, was milking her time and barely put in any pressure to the massage. I'm happy with my Masseur's service but what might concern me is when I paid, they literally grab all the cash (I was paying for us) before I determined the tips. A bit scary and too aggressive. I didn't even get the chance to see if they gave me the correct changes back or not.

Fantastic experience! Peter is an amazing masseuse. He listens to your needs and does an excellent…read morejob!

They are amazing! Highly recommend! Best massage I've had! They are very kind and take great care…read moreof you

My wife and I visited Lapis Spa in Las Vegas twice this past weekend, and it was one of the most…read morerelaxing parts of our trip. We used the sauna, steam room, jacuzzi, and locker room facilities, and everything was consistently clean, peaceful, and well-maintained. My wife had a deep tissue massage and said it was excellent. I even got a pedicure, which was great as well. Even though I don't remember everyone's names, every staff member we interacted with was friendly, pleasant, and incredibly helpful. They really helped make our weekend feel relaxing and stress-free. If we stay again at the Hilton Grand Vacations Club Elara, we will definitely return to Lapis Spa inside Planet Hollywood. Highly recommend for anyone looking to unwind while in Las Vegas.

I've been here a total of three times since 2024. My first two times I had massages with Heidi and…read morethey were fantastic! However, my most recent visit (a few days ago) Heidi was not available and I had Gisele instead. She was kind at pickup, however, as we were talking through the consultation she visibly started becoming detached and I caught her slightly roll her eyes a few times after I asked some questions about add ons. While she stepped out and I was about to get on the table, I stuck my head out into the hall to ask to add an oil add on and she was leaning against the wall on her phone. She immediately put it away and said she could add the oil (I forgot the name of it). I thought this was a bit unprofessional since there are guests walking up and down the hall. During the massage, I asked for her to lighten the pressure and her responses were clipped and she seemed annoyed. I did not feel relaxed after and felt like a huge inconvenience to her. I always go down to enjoy the spa and it honestly was chaotic this time. I always enjoy the sauna shows (Joli is amazing!). The common area was too over crowded and it was LOUD. I get it, it's a social area but the employees should be able to ask to lower the voices in a spa, right? Apparently not. I asked Rolli (he said he was a supervisor) about it and pretty much said that's how it is and I could go to the female only side for more quiet if I wanted. I then saw him approach a female employee with orange hair and they seemed to laugh about it as she looked over my way. Also, all of the warm stone chairs had towels/robes on them to block anyone from sitting while everyone was in the pool. So no one else could enjoy them and again the employees didn't do anything about it. Okay.... I felt unwelcome in that area with them so I went to the ladies side. The hot tubs edges had black/green goop building up. Half the showers are broken. There were dirty cups/bowls everywhere. The star lounge had dirty towels built up. I went to the desk (where they give you your shoes) and there were about 7-8 of them standing inside...men too! Why can they see into the ladies only side? Again, fine I'll move on from that...but they were all so so loud and just laughing and chit chatting. You could hear them in the locker changing areas and the couches where you enjoy the snacks. While the entire spa was a mess! I got changed and left. I didn't even want to mention anything at the reception desk. It was overwhelming and underwhelming all at the same time and just wanted to get out of there. I honestly won't be coming back. The facilities are not being kept up with anymore. The service quality is very low. It was such a bad experience, there are other spas that offer better value for your money.

Spent all day there and it was wonderful however a few things:…read more Bring something to put on your robe like a hair clip to identify your robe. Someone grabbed my robe from a hook outside the steam room I didn't realize I had someone else's robe I was a bit grossed out they gave me a fresh robe. My robe had a pocket with a lip balm the robe that was left didn't have a pocket and it was a while before I realized it Ladies who come together in groups. Yes it's whatever special event you're celebrating but there are other people there for peace and serenity and we don't want to hear your loud conversations please save it for the casino. The refreshments isn't a buffet and social hour. Please keep it down.

I came here for a spa day (included with booked service I.e massage). It's located in the Augustus…read moretower--floor M (can be accessed from any elevator). They have a room with hot tub, cold plunge, and body temp pool and heated stone lounge chairs; and a sauna, steam room, and arctic room that dispenses ice from the ceiling. I liked the cold room, which doesn't seem very common in spas. There's also a larger heated whirlpool. None of the pools/rooms were overly hot/cold except for the cold plunge, which I thought was nice. Snacks included small apples, dried apples, granola bites, and chocolate biscotti. They also have coffee machine, herbal tea, and flavored water machine. There is a red light mask and a pair of compression boots you can use. It's gender-specific and clothing optional. They give you a robe and slippers. When I went, we were the only ones that went nude; everyone else wore bathing suits.

A great spa experience. Massage was incredible. I love the different temperature pools. I must say…read morethe music they play is my favorite part of the experience. The place is super clean and everyone is very attentive. My massage was great, perfect pressure and the hot stones and aroma therapy was great. I will continue to visit.

Our service was unexpectedly amazing! We had a few hurdles before our experience began when we were…read moretold that they don't do services here and we would need to get them at the spa at Mandalay and then walk over to use the amenities. That is actually not the case, and we were able to get our services here and enjoy the amenities here. Our pedicures were absolutely amazing and Z and D did a fantastic job! April was also incredible attentive and helpful with our experience. We really enjoyed the steam room, sauna and cold dip, but the massive hot tub takes the cake! It was so relaxing to have such a large hot tub where you can submerge up to your shoulders while standing! We also were able to unexpectedly enjoy a fantastic lunch at the spa. At check in we asked if we could order lunch and we were told we there was no spa restaurant and they recommended walking down to the food court. However, luckily we found information indicating that there was in fact a way to order lunch to the spa and we had a nice lunch. Overall a fantastic experience and a great hidden gym. The advertising and website of this place truly does it a disservice and doesn't show how fantastic it is.

fire massage spot if u want to feel like you were rolled over and spin out by a spiky rolling pin!…read morebeen here a few times (solo and in a couples massage) and it still remains my favorite out of other massage places. i have never had a problem with any maseuses as they have all been very meticulous and strong. today i had a couples massage and adding cupping last minute, my maseuse was amy and my boyfriends was leo! leo was very funny and suggested my boyfriend also get cupping due to veryy large knots. amy was on the quieter side but i do like my massages that way so i didnt mind at all. both really got in there, amy was detecting every knot and going at them. the cupping was damn painful but honestly a rec to anyone who always feels stiff. the space is very large so they seem to be able to accomodate a lot of people and different groups/services. there is both room temp and cold water, bathrooms are fairly clean. my only gripe is that sometimes you can hear talking through the thinner walls but im mostly focused on surviving (no complaints) so its not anything crazy serious. love this place and will be back ova n ova again!

Located in the heart of Chinatown, Mutao has been a frequent destination for myself and many others…read moreover the years. Overall, it's been a mixed bag of experiences, because ultimately it depends on the masseuse, fluctuating prices, and their schedule. Overall, it's a solid facility and large enough to wear. It can accommodate all sorts of groups for a variety of different massages. There are plenty of chairs for foot massages, private rooms galore, custom shoulder massage chairs, and a serene ambiance with Chinese style furniture that helps with its overall vibe. There have been times where other patrons are talking and there have been times where the mass masseuses are the ones chatting (audibly). The back walking, deep tissue massages are the ones to get, but not every masseuse is able to do this. Some folks may complain about the lack of English, but that has never posed an issue for anyone I brought here, including myself. There are benefits to being members here, in which prices are always going to average out on the cheaper side and is an option, I would recommend for any local. If the massage was good, remember the name of the masseuse. Cash is king, even though they also accept credit cards. Tips can vary, of course, but don't let anyone bully for more than what is reasonable. (#1) __________ (#1) Typically $10-15 for an hour's worth is my rule of thumb.

My husband and I recently visited Loam for a prenatal massage and a deep tissue massage, and…read moreunfortunately, the experience fell short of our expectations. Neither of us felt like our therapists were particularly skilled or well-trained, and the massages lacked the technique and attention to detail we were hoping for- especially considering the price point and the wellness-focused atmosphere. The space itself is beautiful and relaxing, but the quality of the actual treatments just didn't match the environment. We left feeling disappointed and wishing we had chosen another spa. Overall, it wasn't our favorite experience, and we probably wouldn't return.

My mom was visiting from out of town and wanted to make her weekend a spa weekend. Because of…read morepregnancy, I was limited to taking only prenatal massages, so I looked up all the highly-rated places in Las Vegas and LOAM came up. It was easy to look over their services on their website, but to ensure my mom and I could do our massages together at the same time, I found calling them was much better. I had booked the 50-minute Prenatal Massage and my mom booked the 50-minute Thai LOAM Massage with a 50% reservation fee. We were required to show up 10 minutes before our appointments to fill out a waiver and survey, change out of our clothes, and get situated on the massage bed. We were originally going to be in separate rooms but they asked if it was okay to put us in the couples' room; not a problem. They set up my bed with the pregnancy wedge for my belly, and it was pretty comfortable. The only complaint I had was that I had a hard time breathing through the little head hole as they layered a lot of white sheets on top of the bed and made the hole smaller and stifling. I found myself having to breathe through my mouth but it was tolerable. For prenatal massages, they only offer light and medium pressure. However, in certain areas I did feel like I got deep pressure especially in my shoulders as I had a few knots and tightness there. Katie/Kathy was my masseuse and she knew exactly how to work out those kinks while still making the experience comfortable for a pregnant person. I still felt like I got deep tissue massage on my shoulders despite the prenatal massage policy of being at maximum medium pressure. My mom said she found her massage relaxing and loved her experience at LOAM. They gave us water cups at checkout and we left feeling pretty relaxed. I did have a bit of shoulder soreness for 2 days afterwards but that is to be expected for getting the incessant knots out of my back--shoutout to Katie/Kathy! Overall, I highly recommend LOAM for their prenatal massages!

Vivi was my massager shewas amazing 100/100 thank you vivi I'll be back .. good serviceread more

First time come here Kim help massage my full body massage,is best I will come back hereread more

Sandy gave an excellent massage & she's so very friendly. She made the visit very enjoyable! Very…read moresweet & positive. Will return for routine health & wellness. Very convenient location, great parking & clean rooms.

Very good massage with good pressure! Will definitely be back! Thank you, Peter! Very clean and…read morefriendly service!