Amazing massage! Friendly and fantastic customer service! Great value, perhaps the best massage I…read morehave ever had.

Anything less than 5 stars is a CRIME. My friend and I got a couples massage today and it was…read moreamazing!!! I loved that they didn't use scented oils, lotions and it was the most genuine, thorough massage i've ever received!

First time here after walking past it several times. Friendly people and they got me in right away…read more Reasonable prices for what you get. You don't get a consultation or interview about any aches/pains/medical issues you may have. You're getting what they give you. If you're a fan of hard pressure massage; this is your spot.

I drive a lot for work and my muscles are always tight and sore. They do a wonderful deep tissue…read moremassage. Highly recommend! I tried some other places and the pressure was no good and prices were high. This place is a gem! Very polite staff. Affordable and excellent massage.

They keep charging you when you try to cancel. Do not deal with the Polaris location. They are…read morevery dishonest. I've tried to cancel twice. And I think I have finally accomplished. Cancellation but they now tell me they need a 30 day cancellation notice so I will have one more charge and available treatment. To avoid this place I have to drive 40 minutes to a different location to use my credits. Ridiculous

I signed up for the diamond facial @$140. It was good. Went to ring out and the total was $265…read more I was in SHOCK! This place considers this to be an enhancement. WTF! So you pay $79.99 + 140+ tip! I assumed that the $79.99 was included in the $140. Even the front desk lady said it was too expensive. Still in sticker shock. What a freakin rip off! I asked to have the regional call me. Would not recommend this place at all.

This spot could easily be renamed: "Alvera Body Wrap & Wellness Spa-aaah!"…read more Excellent firm pressure massage by Karen. Great, relaxing vibe and she's very responsive to... well, everything. You want the table a little warmer/ cooler? Got it. Want to lighten the pressure in certain areas? Sure, no problem! Curious about how 'x' pain connects to 'y' limb? You'll get an accurate, thoughtful response. Lights lower, music softer? She's on it. No stress added that I arrived a couple minutes late. She apparently had time, so she tacked those couple minutes on to the end and I got as many minutes as I actually paid for - that's always super appreciated! It would be nice if the room was a little more soundproofed or located further back in the building away from the road; I could hear lunch hour traffic rushing by on the street about 20 yd away. But other than that, this was a great massage, and I've had plenty over the decades. A lot of therapists these days slop through the motions, but Karen really has a pinpoint, accurate understanding of the human body and I give her full props for 90 minutes of targeted, firm pressure body work. Me having slightly arthritic hands, I greatly appreciate her stamina! I left the appointment, amazed with an amount of flexibility in my neck and shoulders I haven't felt in probably 10 years. My 82 yo mom loves it here, too. There's a plethora of skilled service providers and lots of face, body, general wellness treatments to choose from.

OMG! Today I had my first Brazilian wax, and Wannita made everything better. I really went in…read morenervous and scared, but her kind spirit made the experience better for me. I found my wax person...lol. Thank you Wannita!

I watched from the Parking Lot today at Salon at Polaris, I assume the owner (lady) come out and…read morejust lay into a family about jumping their car in front of her store. She was irate in her actions that the Westerville Police showed up. I also made a police report an hour later as this lady was as rude and crazy as they make them. NOWAY would I patronize The Salon at Polaris after her behavior in front of other adults and children.

Got my eyebrows done from Rana. She is amazing with the little massage, and skin lifting and…read morecreams. Plus she is really friendly. Loved my experience!! Would definitely recommend her for the brows!

Excellent pedicure! The ladies were lovely very attentive. We would definitely come back. Thank you!read more

Wonderful signature pedi by Ina! Friendly and super…read moredetailed, plus she picked out the correct shade of pink for me. There's a 5% discount if paid with cash. Clean store and wonderful massage chairs. Great location across from the mall.

Booked over the phone telling them gel x nails with French tips, failed to tell us that was…read moreconsidered nail art and an extra cost when anywhere I've ever gone to get that done, it's not extra. Then tried to pay with cash only to be told they ONLY take card BUT there's a 3% fee for using your card. The tech put one nail on crooked then tried to file it to "fix it" & I had to ask for it to be redone or else she would have left it like that. It also took 2.5 hours to just do gel extensions with painted French tips. Quality was definitely not worth the price paid.

Abby P. did an incredible job on my nails! I got a basic mani with gel, luminary and chrome and I…read moream obsessed! She paid great attention to detail and checked in with me through my whole service making sure I liked my length, shape and color. I highly recommend this salon and booking with Abby!

You better tell your employees that good customer service goes a long way. 3/24/25, evening a…read moreblonde was super sweet and helpful. Different girl tonight, complete opposite. If a customer is being nice, your rep should be too.

love palm beach tan so much it's so great it's my fave. staff is nice, beds are clean most of the…read moretime