I had the worst experience at this office. The receptionist did not even acknowledged my presence…read more The office manager was equally rude and too busy talking over me rather than assisting me.I would have given this office a negative core if I was able to do it! I would not take my dog there!!!!

Hands down the most unprofessional dental practice I've ever come across. I walked in ready for…read morecheck-in for no one to be at the desk and waited over 5 mins before someone acknowledged me. The only reason I am here is due to the new dental insurance (so awful) provided by my employer. My appointment was scheduled for 9:30 and was finally taken back almost a hour later. Patients were taken back while I was still sitting there. I got to hear all about the only dentist vacation though. He was speaking with someone who walked in and right back about his international trip. Over all, I won't be back to this establishment nor any other location of Great Expressions. This was an awful experience.

Dr. Saad is my dentist, and he is fantastic! His bedside…read moremanner is polite, and personable, and his work is flawless. From entry to exit, the staff is attentive and caring. They offer discounts on work depending on the timeline, work to be done, and probably other stipulations. I've been to many dentists, but this is by far my favorite. They come with my highest recommendation.

They are so overpriced it's not even funny. I let them give me a cleaning ONE time and they tried…read moreto tell me I needed a $1,400 deep cleaning. Then proceeded to harass me over and over by calling me after me telling me I was never going to pay them for to do that service on me. I have my own damn dentist. This was just supposed to be something quick before a trip. It's been over 6 months since I spoke to the dental excellence people. Why do I receive a text on a SUNDAY about an upcoming appointment on this coming Tuesday that I did not set???? Nobody ever called me. Nobody asked if I was busy. I actually work that day so I know I wouldn't have booked that appointment. I check my emails for appointment verifications and the only email I can find it about an appointment was emailed to me on May 8th. The text message states that if I don't cancel (cancel an appointment I never set) within 4 days, I will be subject to paying a $60 broken appointment fee. I just saw this 2 days before they went behind my back and set this appointment. So it's now the weekend and obviously the office is closed leaving no way to contact them to tell them to remove me out their database. I could bet MONEY they went behind my back and tried to book an appointment in hopes I wouldn't notice so they can charge my card on file. SCAM SCAM SCAM SCAM SCAM SCAM SCAM. The Better Business Bureau though, they will be resourceful if things aren't resolved by the time the staff goes on their lunch tomorrow.

DO NOT go here....The service of Family orthodontics has plummeted since my first child's braces…read more2017 to my 4th child current. They have closed offices without prior notice and limited their hours to two days a week. The doctor must be traveling and needs long weekends and short hours. If you are looking for a place to get ortho care, go anywhere else.

On December 16th, I spoke with Alana Wilson concerning my Invisalign's that we're never received. I…read morehad been paying for these braces since 4/15/2022. Ms. Wilson stated she would process my refund within 2 weeks. It is not 1/18/2023 and no refund has been received. I left a voicemail on 12/28/22 and have yet to receive a call back. I have had a horrible experience with Family Orthodontics and I want my refund $1,953.36. So please give me someone that can process my refund before I take legal action against Family Orthodontics.

My family and I have been coming here for about 20 years. You will never meet a more wonderful and…read morefriendly staff. Very professional, beautiful surroundings in the waiting area, and very clean. If you're coming for a teeth cleaning, ask for Wysteria. They have convenient hours and a great location in Cobb County. Free parking.

Terrific quality,caring service with painless procedures! Dr…read moreTang and her assistant Michelle made me very relaxed and did a great job on two crowns and some other work on the three times I needed to visit their dental office. All in all,this team,including the front desk personnel made my trip very enjoyable as opposed to other horrible&resentful appointments I've had at other offices during my 53years. They're The Best!

I am scared of the dentist, mostly because I used to suck at taking care of my teeth and each visit…read morewas painful. However, at this location I felt really comfortable. EVERYONE was nice. You can tell they take care of the team considering how well they treat their patients. I had to bring my son to the appointment and they were extremely understanding and helpful whenever he was being a kid hahah. I will be 100% returning and voicing my great experience. They're out of network from my insurance and I will still come here, this is an investment I am willing to make. Special shoutout to Lisa, she was indescribably good, and Dr. Nguyen, very professional and non-judgmental. Loved it, 10/10 will recommend

Dr. Shephard and Dr. Watson are both wonderful dentists. Lisa has been my hygienist for years and…read moreis both professional and caring. This is a "family-oriented" business. My only problem is that they are out of network with my insurance. I just paid $2000 for a crown!

Absolutely amazing practice!! From the moment you walk in to either their Smyrna or Dunwoody…read morelocation, you can tell Dr Cohen and his team care about providing a relaxing and quality experience. During my initial consultation, I had the pleasure of meeting Sonya. She is beyond knowledgeable and explains things in terms you understand. Oh and she didn't try to coerce me into anything. Just clearly explained my options and left the decision up to me. Answered all of my questions too and didn't make me feel dumb for asking. Dr Cohen is amazing too. He wants the best results and has a way about him that is reassuring he's confident and down to earth too. Ivie is one of their techs and she is just as amazing. I'm over 50 and never felt like the "senior" seeking treatment. Felt like one of the family and they get u in and out and make sure the experience is pleasant.

Mindy is the best. Love her! And as a whole Cohen Ortho is very professional. There's a level of…read moreconfidence they have. You can tell experience and results is their mantra. Highly recommended.

We had an excellent experience at this orthodontist office when my son received his new braces. The…read morestaff was very knowledgeable, organized, and efficient throughout the entire process. They took the time to explain the treatment plan, timeline, and proper care instructions, ensuring both my son and I fully understood what to expect. The office was clean and provided a very positive environment. We are extremely satisfied with the quality of care and professionalism.

2 of my sons got their braces from here and they always provide great service. Yvonne was amazing…read moreon this last visit. Very helpful and full of information.