Terrible customer service if something goes wrong. Purchased a KitchenAid induction Cooktop in…read moreNovember 2023. The first one delivered did not work at all. Took weeks to get the second one delivered. On Thanksgiving day, while still under warranty, the unit stopped working. It is now April 22 and the unit is still not repaired. Advanced Appliance does not know what is wrong with it. Whirlpool corporate will not facilitate any repair. Plaza Appliance is no help at all. They should have replaced it long ago. I will be going to the Better Business Bureau and small claims court.

My husband and I stopped in to look at appliances on Saturday afternoon. We were in the store for…read moreat least 20 minutes and not one person even acknowledged us. I understand that businesses are short staffed but saying hello , someone will be with you shortly doesn't take much effort. Nevertheless, we will take our money elsewhere.

I had originally posted a one-star review based on my experience with how CLT Appliance determined…read morethe pricing for my recent service and how that pricing was communicated to me. After posting my review, the manager took the time to personally call me and send an Email providing a detailed explanation addressing the reason for the significant price increase. Because of the way CLT Appliance handled my concerns, I want to update my previous review. My original concern was regarding the pricing of a repair and the inconsistent explanations I received about why the cost had increased significantly compared with my previous repair and a recent quote from the company. I want to be clear that my concern was not with the technician. He was professional, courteous, arrived on time, and completed the repair well. After reviewing my feedback, the manager from CLT Appliance reached out to discuss my concerns. I appreciate that the company took the time to listen and address the situation rather than dismissing my feedback. I also appreciated that my initial conversation with the manager's assistant was escalated and handled promptly. The manager reviewed my concerns, provided additional clarification regarding the pricing, acknowledged my frustration, and worked with me to resolve the issue. CLT Appliance ultimately refunded the $125 difference that was the source of my concern. I appreciate a company that is willing to listen to customers, take accountability, and make things right. While my initial experience left me frustrated, the way CLT Appliance responded afterward demonstrated a commitment to customer satisfaction. I also want to again recognize the technician who performed the repair. He was professional and did excellent work. Thank you to CLT Appliance for taking my feedback seriously, following up, and resolving my concerns.

I would not recommend CLT Appliance\. After their technician lifted my dishwasher, my granite…read morecountertop became uneven and later cracked\. The company refused to take responsibility or help resolve the damage

If I could give this business less than one I would. Very disappointed with corporate Home depot…read more After having a great experience, ordering a sliding door last year, we figured hey, let's go in order new windows for the house. While the salesman. Ed was great - we were lied to by corporate Home Depot. We ordered 12 Windows for our house using a 48 month no interest free payment.. within a day of ordering the salesman Ed called us back and said there was a mistake. It would be 36 months no interest free. We were OK with that. however, when I received my first statement that had the wrong months of payment plan I called to get it corrected and I was told by numerous people supervisors as well that they could not honor that 36 months interest-free payment. At this point it was too late to cancel the window order because it had been five weeks since we ordered the windows. So I just want everybody to be aware that they lie and not to trust them. If I had known this, I would've canceled the order and gone to Lowe's to get my windows. They never lie about their financing payment plans. so just beware even though they claim their manager, Tony Brennan would call me to straighten it out he never did and this was never corrected The Windows came and Home depot is now blaming the manufacturer for sending the wrong window when they should've checked the windows. So now we have to wait God knows how many more weeks to get the correct window.. So just beware they use a switch and bait technique to pull you in. When the actual statement comes, it's too late to cancel it without being penalized. So if I was you, I would not order from this Home Depot

06/30 update: so just to point out to consumers Home Depot never bothered to reply to my yelp…read morereviews from two and three years ago when they were low scores. But the minute I mentioned $80,000 worth of windows for a custom home, they eagerly replied right away with me to do even further work by going to their website. Just wondering why you think I would give you one more second of my time? Lol 06:/29 So still keeping my review of a 1 but maybe should be a zero. Called three times to speak to custom windows. The first two times that I was transferred the phone rang out and then hung up. When I called the third time, I just asked to speak to a manager instead. After seven minutes on hold and no one picking up, I hung up. It's funny how they don't want an $85,000 window order. lol Pella here I come. No wonder the GC doesn't use Home Depot.

Our washing machine broke during the week of Christmas. Sean was very responsive, easy to work with…read moreand was honest.

I've used LKN Appliance Repair twice over the last ten years to repair an aging Kenmore washer and…read morenewer LG dryer, and am very pleased with the service that Sean provided. It's easy to get a service appointment (my last repair was same-day), and he was very knowledgeable and thorough. I thought his service charges are very reasonable, too. I'll definitely use him again!

Great products, great service from the staff. You'll pay less than half of what big box stores…read morecharge. Maybe a little dent but the price makes up for it. Be sure to call before going there. I highly recommend Alpha.

Was able to repair my washer one day after contacting. Arrived within established window, with…read moreupdates prior to arrival. Great communication. Showed what the problem was and how to address in emergency. Cost was in line with expectations. Strong recommend.

I had a good experience with this company. I needed my fridge fixed. I made an appointment easily…read more They came out and gave me an evaluation but needed to order the part we needed to fix the problem. The part came in a day later than expected but they communicated promptly. They scheduled to come out as soon as they had the part and service was quick and the problem was fixed. I love that they text to let you know they're on their way, along with a picture of the tech. The tech was professional and polite. I will definitely use them again if needed. Oh and the prices were very reasonable. I had a good experience with this company. I needed my fridge fixed. I made an appointment easily. They came out and gave me an evaluation but needed to order the part we needed to fix the problem. The part came in a day later than expected but they communicated promptly. They scheduled to come out as soon as they had the part and service was quick and the problem was fixed. I love that they text to let you know they're on their way, along with a picture of the tech. The tech was professional and polite. I will definitely use them again if needed. Oh and the prices were very reasonable.

STAY AWAY FROM THIS COMPANY!!!!! If I could give negative stars I would. I have a dryer that does…read morefour way venting. I needed it switched from rear to side venting. When I called they said they could definitely do that and scheduled me. The person they sent was AWFUL!!! He had no idea what he was doing, pretended like he did until he got the whole dryer taken apart and then said "oh you can't side vent this because there's not a hole here" when there is a knock out clearly marked and it says it in the manual that you can do it. Then he tried to charge me $79 for not knowing what he was doing. When I refused he got very aggressive and more rude. He called me stupid and threatened me when he left, repeatedly saying he "would see me soon". As a women it was TERRIFYING. Im really glad my husband was here but I would be so scared if he was in the house with a woman by himself. Frankly, call literally ANYONE ELSE before you call these horrible people. Also, in case they try to say the dryer isn't four way venting the model is GTD58EBPVDG It literally says it in the manual.

I am so thrilled with the job Rick did on an install of a new wall oven and microwave combo I…read morepurchased. He promptly called me from my request and was able to set up the installation for the following day at a very reasonable cost. He had everything he needed to make some necessary adjustments and hauled everything away and left a spotless jobsite when finished. He was very knowledgeable about the job and the product and I would call him again in a heartbeat for installation or repair! I regret I didn't get his assistant's name but these two were simply the best!

Came quickly, gave an unbiased analysis, followed upon our course of action. Really like these…read moreguys.

It's certainly not as expansive as the "Triple-B" kitchen & bedding store on the other side of the…read moremall, but to tell you the truth I really like this little shop. The ladies at the store have been working here for as long as I can remember, and they run a nice store. The prices are great and they have all the appliances you'd find at places like Walmart/Target, as well as a lot more (like sous vide vacuum sealers, mixer attachments, and even Vitamix blenders). I remember a long time ago I bought my Kitchenaid Stand Mixer here and it's been a trusty culinary sidekick for nearly a decade. All the accessories have come from here as well. I found a couple of places online that were marginally cheaper, but I like the fact that I can pick it up same-day and I like the people here so it's a win-win to support the business. They always have deals and specials going on. It may look unassuming from the concourse of the mall, but make sure to give them a look. While I don't do all of my kitchen shopping here, I know I'll always find a bunch of things I could use at a great price!

When I don't visit this mall regularly, I forget about gems like Kitchen Collection. Well, my visit…read morewas great. I picked up a number of items and will be back for more in the next week. Once I entered the store and start browsing, I was quickly reminded of how many gadgets are available to make my life in the kitchen much easier. The only problem is keeping then out of the hands of others and keeping up with them. Kitchen gadgets are a must! Check out Kitchen Collection and I am positive you will find something, at least one thing that you won't want to leave the store without. Their prices are a bit lower than other retailers and they have sale items throughout the store.

Jason was great. Gave me a call to confirm. Gave me another call that morning with an updated ETA…read more Listened to what was investigated so far. Quickly came up with a solution that fixed the problem and saved me money. Job done with high marks. 5/5 stars, would hire again.

Their website indicates they service Bosch washing machines. I messaged them at night as my Bosch…read morewasher stopped working. I called in the morning again told they work on Bosch, and then 2 hours later I receive a text stating they do not. A total waste of time and complete misrepresentation of their skill set. NO stars in my experience

Bassum is the best and has fixed many things in our home, washer, dryer, fridge... We also send our…read morereal estate clients his way when there is something that needs to be done.

Bassum provides IMPECCABLE service. He is quick to respond to service calls and ALWAYS…read morecommunicates with customer concerning estimates for service. TRUSTWORTHY, DEPENDABLE, and MORE IMPORTANTLY H-O-N-E-S-T. I recently had him install a new professional series Stove and have not been disappointed. He regularly calls to check on service and genuinely is concerned with CUSTOMER SATISFACTION.