1. Clyde's Mobile Automotive

1. Clyde's Mobile Automotive

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Clyde's Mobile Automotive

4.4 (7 reviews)
Open • Open 24 hours

Services - Clyde's Mobile Automotive

Oil changes

Routine automotive maintenance

Clyde's Mobile Automotive Photos

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Oil Changers

Oil Changers

2.8
(18 reviews)

On 3/30 I went to get an oil change and today 4/23 my oil light started flashing (never happened…read morebefore) got out to check my oil levels and there's absolutely NO OIL whatsoever. Came to look up number and they're permanently closed- they had a different name last time I went so I'm hoping that place is still open because this is NOT OK!!!

Long story short - this place overfilled my oil, told me they had no idea how oil went from my…read moreturbo into my air filter, and made me pay full price for my oil change, even after an apathetic conversation with the regional manager. Very disappointing experience from supposed professionals. If you'd like the full story - read below: Went here for my first oil change in my new car. Got a coupon in the mail, boyfriend used them a few days before me and everything went fine. Unfortunately I did not have the same luck. When my oil change started, I heard several comments made between the mechanics that indicated they had little knowledge of my vehicle - including "wow, i've never seen that before!". Once my oil change was completed, they had me start my car. A few seconds went by, there was some yelling from the mechanic under my vehicle, and I was told to shut my vehicle off. This has never happened to me during an oil change before, so I knew something was wrong. Several minutes go by; I'm listening to the mechanic's talk to eachother but no one is talking to me. Sounds like something went seriously wrong - oil is leaking from somewhere it shouldn't be. I'm starting to panic - I've had this car for only a few months and she is my baby. One of the mechanics get on their cell phone to make a call. After several minutes, someone finally comes and talks to me. He tells me that what happened is something they have never seen before. As it was described to me, fresh oil came out of my turbo and into my air intake, drenching my air filter. I'm told that if I start my vehicle again, it could essentially destroy my engine. I am told that I am likely leaving here on a tow truck. They have no idea how this happened and haven't seen anything like it in the 5 years they've been doing oil changes. Several more minutes pass, I learn they are speaking with the regional manager. They clean up my engine, suction out the excess oil, tell me to start my car again. I reluctantly do so after confirming that it's not going to ruin my engine. Thankfully, my car started up fine, and they let it run for several minutes before deciding I was good to go. Now I get it - mistakes happen. However, I was a bit peeved that I was then expected to pay for the entire service without any kind of discount (besides the $30 coupon I brought in with me) or reassurance that my car wasn't ruined by their mistake. I had to ask to be put on the phone with their manager (I did not enjoy being a Karen in this moment, but felt like I had no choice). Asked him if I'd be able to have them cover the cost for my mechanic to look at my vehicle and ensure they did no damage. The response from the manager was that they are not paying for anything since my car is technically fine now. He did say if I took it to a mechanic and damage was linked back to them, I'd be compensated, which I did appreciate. I had to ask them for his direct phone number and was eventually given it. Called a mechanic the next morning - the response? "That shouldn't happen at all. Unless they over filled your oil." When I picked my car up from my mechanic after they physically looked at it, I was told "whoever did your oil must have had a bad day, and spilled oil everywhere". Moral of the story, I'm glad my car was okay. Do I feel like I should have had to pay full price for a terrible job? No. Did I pay it anyway? Yes. I understand mistakes happen, but more ownership of said mistakes would have been great. I will say that the mechanic that was working underneath my vehicle was the only one that showed me any kind of sympathy in the moment. He felt terrible and I genuinely felt bad for how stressful this must have been for them. However, it was also very stressful for me, and I don't feel like the manager on staff or the regional manager cared about anything other than saving face. I learned my lesson and will be taking my car to an established shop for oil changes from now on!

Clyde's Mobile Automotive - autorepair - Updated July 2026

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