Yes, the doctor can be brusque. Is she a good physician? In my experience, absolutely. I've always found it interesting that so many reviews of medical professionals focus on personality rather than competence. Personally, I care far more about whether my doctor is knowledgeable, thorough, and provides excellent medical care than whether they're warm and chatty. I've never had an issue with the office staff. The practice has always been professional and efficient. I go there for medical care, not for coffee and conversation. Would I like to see the doctor be a little more approachable? Sure. But that may simply not be her personality, and that's okay. My role isn't to judge her character--it's to decide whether I trust her with my healthcare. I do. If her communication style isn't a good fit for you, there are plenty of other physicians to choose from. It's perfectly reasonable to find a doctor whose bedside manner better matches your preferences. What I don't think is fair is to disparage a physician who provides excellent medical care simply because their personality isn't what you were hoping for. read more

I stumbled on these reviews and have NO IDEA where these reviews are coming from. I have been a patient of Dr. Harrison since 2016. I have Wet MD which requires two injections every 4 to 5 weeks. Over 7 years I have had time to see the best and worst of this office. On their worst day my rating would be a 4.95. So my overall rating is 5.0. Every one of her staff is pleasant, professional and attentive. And Dr. H takes her time to answer my questions. I should also say that I'm not a "yes" easy patient. I ask questions, and if I don't understand, I say I don't understand and I get answers. Her office is great and she is great These are SOOO off base, I question who these "patients" are. read more

I recently moved to Palm Springs and was experiencing issues with an eye that I had surgery on. My previous doctor referred me to Dr. Harrison. I called Dr. Harrison's office on a Monday and the receptionist told me to have my records faxed to them. I immediately contacted my doctors office and my records were sent the same day. After not hearing from Dr Harrison's office I called them back the following Thursday and was told Dr Harrison was doing surgery's that day. I assumed that meant that within the next several days my records would have been reviewed and I'd be receiving a call back to schedule an appointment. Here it is three weeks later and I still haven't gotten a call back! If they are too busy or for some reason can't see me I would at least expect the professional courtesy of a call back telling me that. I'm hesitant to call back because I'm sure I'll get a lame excuse as to why they haven't gotten back in touch. I decided to check out Coachella Valley Retina on Yelp and see that all the reviews give them a one star rating. The reviews I see on Yelp especially the one by Jeffrey C's is very similar to what I experienced. Based on my experience I too am only giving them one star but would give them no stars if that was an option. read more

I don't know who those people are that have given Dr. Harrison bad reviews. Obviously, they don't know anything about professional eye care. Dr. Harrison is amazing. I was sent to her by my ophthalmologist because I was having a lot of floaters, as a result of an injury years before. She was professional and thorough, and I continue to see her every year. Maybe only the complainers bother to write reviews. I'm sure she has hundreds of fans. read more

TOO bad stars are a must, ONE is too many. Avoid this practice at all costs! This doctor let my dad leave her office with an infected eye that needed immediate attention. She did not tell him, nor us, about the infection. As a result he needed extensive emergency surgery which failed to save his vision and he is now blind. Please, see someone else !! read more

Dr. Harrison is an arrogant doctor who does not work for her patients. She told my husband that she would not give a referral to rheumatologist even though she was the one who suggested he get one. After a year of seeing him she decided that she couldn't be his doctor anymore and was sent back to his specialists at UCLA. After he saw his specialist he reached out to dr Harrison to continue as his local doctor and team with him to help improve his vision. She actually told him no and that she wasn't interested in learning more. What kind of doctor refuses to learn from one of the leading specialists in the nation? Worst doctor I have ever encountered. Run away. Far away and fast. read more

I was referred to this Dr. By my eye doctor only to find out that they do not accept insurance from anyone with Covered California Insurance. It's very sad that someone who claims to want to help people with health problems will only see you if you have the "right" insurance. Seems Covered CA has too many forms to fill out for therm and their profit margin isn't as high. Thanks..... way to help people in need. read more

Very rude staff and eye doc. There is a pandemic going and having to ask her to use a mask isn't appropriate. Good thing she is just an eye doc. Obviously not up date on infectious disease. read more

I took my husband to see Dr Harrison and will not be visiting her office again. She walked in already upset with someone else and did not want to hear him out and even raised her voice at him assuming she knows what he wanted to say. I did not appreciate her treating my husband like a child, a rude woman who has no respect for her patients. read more

Milauskas sent me to Dr. Harrison for a Retina exam. She is the most rude, and uncaring doctor ever! She thinks she is knows it all, and does NOT! She tries to put you down, NEVER explains your condition, after scarring the heck out of you with saying that you have many eye diseases, but does not say what they are. She stuck a needle (2) in my eyes, and today, I found out that she gave me a shot to hurt my eyesight, instead of helping it. I have AMD. I had issues after my last dialation, and called to report my issues and concerns, and NEVER received a call back. The office staff are awful, too. They never get back to you, after promising that they would. She needs to have her license to practice medicine, REVOKED! read more

Good heavens. I thought I caught her in a bad mood the first 2 visits. This was my 3rd and apparently her ill tempered manner is the norm. Just show up and keep your mouth shut or you will get told off! Collecting my records and going elsewhere. Where does she get off treating peopld like this! read more

I called Dr. Harrison's office seeking a second opinion on an injury to my retina. The receptionist in her office told me to send my records to Dr. Harrison, and Dr. Harrison would call me back. To her credit, she did call me after I had the records sent, but she seemed put out and bothered when we were talking on the phone, almost rude. She told me to see a regular ophthalmologist because she didn't have a general practice. She didn't seem to understand (or care) that I had already been diagnosed with a retinal injury and didn't need general ophthalmological work. So much for the "compassionate care" she touts on her website. I sent her an email trying to further describe my situation and what I needed, but she never responded. From our conversation on the phone and her lack of responsiveness to my email, I get the sense that Dr. Harrison is one of those self-important doctors with lots of attitude whom I wouldn't want to deal with anyway. read more

Well in advance of my daughter's appointment with Coachella Valley Retina, I made several phone calls to ensure that this office accepts our health insurance. I received confirmation from my insurance (twice) and the clinic itself that the appointment would be "in-network." I provided my insurance information to the office and my phone number, and I arranged to have my daughter's records sent, which required more phone calls, signed documents and faxes. We set the appointment (weeks in advance) and arrived on time on the appointment day. We filled out the extensive in-take forms, handed them to the office personnel, who THEN announced that our insurance was not in network. The staff then proceeded to feed me information that did not make sense (they had my phone number wrong by several digits, claiming they couldn't reach me;they talked about my deductible, which has nothing to do with whether our insurance is in network or not, and they refused to talk with my insurance representative when I got them on line. The staff was rude and kept insisting, despite assurance from my insurance company, that I would have to pay 50 - 80 percent of the visit cost that day. My daughter and I left disgusted and disappointed, especially as my daughter is at risk of retinal toxicity which could cause her to go blind. After a more thorough and extensive investigation by my insurance, it turns out that Coachella Valley Retina has two tax ID numbers and neglected to report the correct tax ID to the insurance companies. Are they frauds--or was this a legitimate oversight? With the poor support and rude reception we received there, I am leaning toward the first assessment. read more