What a scam. The photos online are absolutely nothing like what you get. Unfortunately I'm like many others who refused to stay after seeing the room. Stains on the floors, walls, sheets, and a filthy tub. They are predators that hide behind the 24 cancellation policy. How could I cancel before I see the place. Any reputable establishment would honor a refund but this is likely how they make most of the money. They intentionally evade phone calls and claim only one person could grant a refund but that person is never ava read more

Mr. Seabasss diabetes started acting up and we needed a place to crash asap. They were very accommodating and very clean. Overall great experience. read more

Everything went well clean good staff breakfast was good really nothing stood out nothing

UPDATE: August 2022 We stayed here four nights and enjoyed the continental breakfast each day. 7 am - 9 am eggs, sausage, yogurt, toast, English muffins, blueberry muffins, fruit cups, cream cheese, and danish. Fruit juice available during those hours. Coffee is available in the lobby; it tastes better than the diy coffee the the room. Rajesh and Lauren at the front desk are awesome. Our son totally loved the pool. I noticed other reviewers had issues with his clean the rooms were. Our room was clean. The towels were not sparkly white, but the bed sheets were. We will stay here next time we are in town! - - - - August 2021. We have stayed here two more times since my last review, and have felt more at home each time. The woman at the front desk was wonderful. She shared info on the best Indian food in town, she did an amazing job keeping the breakfast area well stocked with raisin bread and pastries. . For the first time we got an upstairs room which overlooked the marsh (room #19). It has two comply beds, more pillows than anyone could ever want. I make the mistake of plugging the coffee pod machine in after I loaded the water; it started spouting water within three seconds. read more

Coachman Inn - They welcome dogs for a fee. - Hotels Near Me - Kittery, Maine

Great rates per night. Excellent and friendly staff. They did everything they could to make our stay pleasant. Room and bath was nice. Peaceful night sleep. Thank You. read more

Wish I could have opted for 0 stars. It's not worth 1. My wife and I couldn't stay 5 minutes. We were greeted by a musty, damp odour and a bug crawling in the bathroom. The ceiling was flaking and damp, looked potentially mouldy. We got the creepy crawlies as soon as we entered the room. It was so bad we walked away losing our money as we asked for a refund and were refused. The pictures/review posted DO NOT depict the place even remotely accurately. read more

Just one night here as I was scheduled late into Boston and didn't want to drive more than an hour or so before turning in for the night. The Coachman is a motel-style property with entrances to the rooms both facing the parking lot and an interior corridor. The room was freezing cold when I got in (it's 35 degrees outside!) but it warmed up very quickly with the heater in the wall and was comfortable all night. I had low hopes when I pulled in but they were well exceeded once I was inside. The room was clean and comfortable. I say that a lot in my hotel room reviews, but no, really. this room is clean. It has everything I needed from a comfortable work desk with a work chair, a sufficient number of outlets for my electronics, a wifi network that worked quite well and it was quiet all night. I thought the slow close toilet seat lid was a nice plus to prevent slamming. I would totally stay here again. [Review 10007 overall, 1590 of 2018.] read more

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We expected a clean room without the odor of smoke considering it was advertised as smokefree. Not! Door to room was moldy at the bottom at the sill. Room felt stuffy considering the rugs were very old and stained. The kicker was the numerous rat trap located outside the doors. We inquired as to the reason...we were told they were mosquito traps which is a false statement. Bacmsically a lie. We took pictures of them to ask for a refund and we're refused. Would neve Mr recommend the Coachnan Inn to any one reading this review. Bad staff. Bad lodgings. Stay away. read more

Very disappointed the photos online are not what you get! The shower had mold no one in my family would shower in it there was stains on the carpet stains on the walls scratch marks and peeling paint around the door people smoking weed in public areas pool was ice cold the pool was falling apart as well!! If you want cheap and disgusting this is the hotel for you read more

One star for a friendly checkin person. Otherwise, a HUGE no. Very, very smelly (as though bleach was spilled and then air freshener was used to cover it up), very loud, charged twice. read more

This hotel has gone DOWNHILL. My family and I have been staying here for over 10 years and it was always nice. The curtains and bedding had holes in it, no tissues, shower water went from warm to cold and we saw some spiders. The bedding and towels were a grayish color. We told the front desk lady and she said it's caused by their water. When they do laundry, the water changes the color of the white towels and white bedding. Two years ago, the sheets weren't discolored from "water". The hallways smelled like pot! It's legal in Maine, but it's not a pleasant smell. Breakfast has changed too. The eggs and sausage links were ice cold, even the food warmer wasn't on. They didn't even have fresh fruit like apples, bananas or oranges. We will be finding a new place to stay at. read more

this hotel is terrible! On the day of travel to their location, and not using my phone or texting while driving, apparently they notified me that my credit card was declined although I did not have to present said credit card until check in. However, not only did they not call me, but the email they sent went to Expedia and not to me and Expedia did not contact me, so when I arrived, at the height of a busy tourist season they had canceled my room sold it to someone else and I had nowhere to stay. This caused me to book another hotel last minute at over $430. They were rude to me, didn't suggest any remedies and basically just told me to go F myself, not in those exact words. They are not going to ever get my business again, and I will tell every person heading toward Kittery Maine to not stay there. Worst hotel ever! Customer service, nonexistent! Check-in policies, worst ever! read more

My wife and I pre-paid for two pet-friendly rooms on Memorial Day May 30th 2022. Our experience was a nightmare because both rooms smelled of cigarettes and the doors were wide open when we arrived with our room keys. Housekeeping had not yet serviced the rooms so we informed Doris at the front desk. She assured us that the rooms would be ready when we returned from shopping. We returned 3 hours later at 6 pm only to find the rooms in the same condition as before - beds and bathrooms a mess and smelling of cigarettes. Our two children were in tears. Doris had left for the day, so we were on our own. We rejected the venue as uninhabitable and drove across the bridge where we were welcomed by the pet-friendly Sheraton Harborside Hotel. Not very hopeful to get a Coachman refund. Avoid the Coachman Inn in Kittery if possible. If you have a small dog, try the Sheraton Harborside Hotel in Portsmouth instead. Jonathan H. read more

Horrifying!! Rat traps outside the door. Dust everywhere like it was never cleaned. Not just dated but big stains on the carpet and bed spread!! Could not even stay. Sat in chair for 2 mins and small bugs were flying Around. Left in a hurry and got a nice place down the street for the same price!! Stayed there quite a few times years ago. Never luxury but decent. Has gone wayyyyyy down hill. DO NOT recommend read more

The Coachman Inn is a 3 diamond AAA approved hotel located smack dab in the middle of an outlet shopping extravaganza. Having bought a Groupon for a two-night stay, I found myself trekking up here for a much needed weekend getaway. Located just minutes from Portsmouth, NH (luckily they were having a Restaurant Week promotion this past weekend) as well as neighboring towns of York and Ogunquit, this hotel makes it easy to jump around from destination to destination. This location boasts a number of amenities... quick and easy check in- and out-, large guest rooms, free high speed internet, a continental breakfast, heated outdoor pool, family rooms with multiple beds and bathrooms, as well as pet friendly rooms. An activities room offers board games, a high definition television, etc. You can tell that the hotel itself has undergone a number of renovations as the registration/breakfast area appears well-done and brightly lit. The rooms on the other hand, while clean and spacious, could use a bit of updating. I can totally appreciate the old New England feel the flowered wall paper/curtains and dark wood framed furniture exudes... its the ridiculously low ceiling panels that I constantly hit out of place with any sort of early morning/late night stretching, the curtains that don't close all the way and allow unwanted light in with each sunrise, and the dim nature of the bedside lamps. On the flip side, there are a number of positive features with these rooms. Mine in particular had a mini fridge/freezer, microwave, flat screen television with HBO, individual room temperature control, hair dryers, and the like. In addition, my room had double door access... one leading directly to the parking lot with the other opening to the inner hallway with access to the continental breakfast area as well as ice/vending machines. The continental breakfast is simple and includes an assortment of breads and breakfast pastries with a nearby toaster, yogurt, cereals, fruits, and hot/cold beverages like milk, coffee, etc. In fact, these hot beverages are available and accessible 24 hrs/day. Breakfast is open from 6 to 11 am... which is a lot later than most places I have visited. I did not feel as though I had to rise early just to get my breakfast in... made for a much more relaxed morning. The staff here are quite friendly. All encounters were pleasant and efficiently handled. Even a request for a stamp to send a complimentary postcard was handled with as much importance as any other guest issue. read more

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My family and I booked a room that was supposed to have to beds but sometime between booking the room and actually getting there our room was switched to a room with one bed. So my brother and I ended up sleeping on the floor. The room itself was not very nice and had a damp and dirty feel to it. There were countless bugs both alive and dead in the room and bath. I had to kill a large spider in the bath before I could shower. The towels seemed like the had not been replaced in a month and the whole bathroom is incredibly dirty. Then the breakfast that is provided was not very good in the slightest. The danish and bread was stale and nothing else was very appealing. The walls are also thin you can hear everything from the hall way and rooms next to you. Unless your just stopping for the night do not come here. read more

One of only two hotels in Kittery that allow pets. YAY! The staff was super nice and accommodating. Not only does this place allow pets, but they have PLENTY of outside space to walk and play with your dog. Beyond that, the location couldn't be better. Its right across from the Adidas, Coach, Old Navy, PacSun, Rockport, etc. building of outlets, and is located right in the middle of the rest of them. There's also a Dunkin Donuts next door... SCORE. The coolest thing I thought was that you have two doors on your room, one that goes to the outside and one that goes to the inside of the hotel, very cool. So if you want to go get breakfast, you just use your hotel door and be on your way, there's no walking around the building. But if you want to walk outside, there you are. As for the room, not too shabby. I had a queen bed and it was a pretty small room, but I was happy with it. For a pet-designated room, I would have expected some kind of weird scent, but there was nothing. My pooch could definitely smell other dogs, but my human nose didn't notice a thing. Everything was very clean too. If you don't have pets, don't worry, they have designated rooms for pet owners. The only thing is that it's a little outdated, the wall paper is all flowers and the doors are wood and could be replaced, but there was nothing physically wrong with any of it. Just a matter of style I guess! I honestly have no complaints whatsoever. I even got a winter special rate of 2 nights for $99, which you just can't beat. $10 extra per night for the pooch, but most other places charge you $20, so no complaints there. All around good place to stay if you're coming to Kittery to go shopping. I didn't see any other hotels, so this has to be the best location too. read more

Coachman Inn - The Coachman Inn - Hotels Near Me - Kittery, Maine

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I chose this hotel off Expedia based off reviews, location, price and the fact I was in a driving rain storm and didn't want to drive anymore. I was pleasantly surprised. At this point, it was the last day of my vacation, the weather was crap and it was the perfect place to relax before I came back to reality. It was nice and quiet. Check in was smooth, friendly and offered suggestions on where to eat in the area. The room, big the bed was comfy, had a fridge and microwave. Yeah, the decor reminds me of Grandma's house but to me, it was a day in the way back machine. Its across the street from the outlets and there are plenty of food choices near by. I did like the the outside and inside access doors. Large sitting area inside and large sitting area in the breakfast space. I would definitely stay here again when I come back next year. read more

My husband, myself, and our 5 month old son embarked for our first family vacation where we had booked two nights here based on price point and pretty good reviews. A little skeptical at first since it's not a chain like the rest of the hotels/motels in the area and also since we weren't familiar with the area it was hard to trust the other reviewers but I'm so glad we did! Booked a king room and asked ahead of time to make sure we had a microwave and fridge in our room. Bonus points to the front desk associate I spoke with two weeks prior to our arrival to confirm that info! Pulling up you don't think much of it's appearance. I was pleasantly surprised when we opened the door to our room to find it updated, spacious, and clean. The bed was amazingly comfortable and the bathroom was spacious and clean. We did try out the heated pool which was clean and empty! I feel like guests overlooked this which worked out for us! A heated pool in August isn't totally necessary but I definitely didn't hate it. Breakfast was fine with cereals, yogurt, pastries and a hot side (sausage one of the mornings we were there). But if it's not your type of breakfast Dunkin is literally next door. Great location, quiet rooms, good enough price. We will gladly stay here again! read more

Coachman Inn - Hotels Near Me - Kittery, Maine

The room had dead bugs on the walls. Got quite a few flies in the room at night. Room also had a musty smell, ac didnt work at all. The towels were worn and needed to be replaced. Walls are paper thin and it get very loud early morning. read more

I can't praise this place and their staff enough! After a little mishap, my grandfather was stranded in Kittery for 2 days. An elderly man (obviosly), restricted by the need for a walker, the staff took him under their wing. They brought him food and called to update me on his situation (whilst I made the 12 hour drive to rescue him). My grandfather only had nice things to say about the staff (which never happens). The rooms were cute, with a very county home feel. 2 entrances (1 to the parking lot and 1 to the lobby) made the rooms very accessible. It is convieniently located across from a ton of outlet shops (I really wish I had time to shop). The ONLY problem was that I got lost trying to find the place, even with a GPS... A helpful hint to find it quickly, it is next to Yummies Candy ;) read more

This used to be my go to stop in Kittery when I would travel up to Maine. Due to the pandemic It has been several years since I was here. The motel was sold to a company that manages several hotels. Nothing good has come out of this for guests who stay here. This motel used to be immaculate with friendly helpful staff. We were put in a room around the back of the motel. There were rat bait traps all along the outer wall of the motel. There was a jug of water outside my door filled with water and cigarette butts. I was not happy at all. I will not stay here again. There are many other motels in Kittery to choose from. read more

This has to be the worst place! The town I live in lost power due to a bad storm. The problem was after I registered the door was wide open to the outside. Later I found out they had shampooed the rug and it was still soaking wet. After three and a half hours I was feeling sick and got sick from the odor of the chemicals and had to leave. I called the front desk and was told there's nothing they could do or refund me because the manager was not in. I was told to go back the next day which I did and the manager was not in but they would call me back. Raquish the manager/owner spoke to me after I called hours later and said there would be no refund or anything because I was there for a few hours. There was mold under the rim of the sink in the bathroom and the room was really damp! I hope he enjoys my $119.90 for a horrible stay for a few hours. I'll Never go back! read more

Well for one it was in a great location for who I was visiting. But for $99 a night, not bad at all. The rooms are nice, but the lighting's a little dim. Heat, wifi, cable all accounted for. Though I wish they had HDTVs so that i could connect my computer or xBox 360toit to play games or watch movies, not a big deal to me. They do have HBO for free so i guess the movie part was all set. *Highlight*: I had to switch rooms because I wanted to stay an extra day and my old room had been assigned to some other guest, but i lost my chap stick and they returned it to me in my new room. I thought that was amazing. read more

Stayed one night in August 2021. Do not stay here. Overpriced and shabby. Had stayed many times previously (Coachman was locally owned for years and was meticulously maintained). A couple of years ago it was taken over by a management company and it's been downhill ever since. "White" towels were old, gray, thin and like sandpaper. Sheets were also gray and old. Carpets were stained. Interior hallway had recently been painted, right over the wallpaper, which was showing through. The one ice machine was out if ice. The lounge/TV/computer room was closed and full of boxes. Exterior sidewalks were patched and uneven. Totally awful. Expected bedbugs. Don't even consider this place - and I am not a demanding, fussy person! read more

Pros: comfortable, clean, cozy, right off the highway, inexpensive, free wifi Cons: very thin walls, not enough outlets in the room, weak wifi signal read more

If i could leave zero stars I would. I checked into the Coachman Inn on August 7th, 2021. My family and I came from vermont so it was a long Drive. Naturally my six year old had to pee as soon as we got into the room. In doing so, she stepped in a pile of human excrement. This was in a "clean" room. THANK GOD she still had her sandals on. Naturally I was appalled by this. So I went to the front desk clerk and told him the problem. He apologized once. Then told me he could refund me and we could leave. Which I really truly wanted to do but with the Maine days everywhere was completely booked and we didn't have a choice but to stay. He did get us into a new room. That room didn't have human excrement in the bathroom but it did have trash stuffed between the headboard and the wall. Then before we got ready to check out on our last day we went to grab some quick food for breakfast at 9:25. The front desk woman came out with a trash bag and snapped at us saying she has a routine so she guesses we can get food but she is cleaning around us and not to get in her way. This was on August 9th. I am just so completely disgusted and disappointed in our stay. I have been trying to get ahold of giri hotel management since the 7th and still radio silence. If anyone maybe has a phone number for them please let me know. Thank you. read more

This a lovely motel near the Kittery Trading Post and the Portsmouth Naval Shipyard. I stayed here to attend the USS Thresher memorial service and a reunion of shipmates (submariners) from 45 years ago. We all thought the Coachman Inn was fabulous. Friendly, super clean, recently remodeled (or just kept up very well), 24 hour fresh coffee and a sitting room where some old and dear friends could reminisce between meals, memorials and other activities, made it an ideal place to stay. read more

All the positive reviews you've seen here are totally true. Great value! Our room was comfortable and clean. I couldn't have asked for more. read more

I booked two nights in this hotel for a wedding I had in York, Maine. I booked my room through hotels.com the price was the cheapest out of the other hotels. I was skeptical because from the pictures the hotel seemed outdated but the price was within my budget. I paid for my stay through hotels.com but when I received my receipt it was way cheaper than what I paid for. So I called hotels.com and was refunded so that was a plus. I booked a queen size bed and the room we got was a full size bed. We had a room on the 2nd floor and there was no elevator , luckily we didn't have much to bring upstairs. The room has an outdated wallpaper and it felt like I was in a different time frame. The room was clean and provided a nice card every morning with the weather for the day. The bathroom was very small especially the doorway and shower area. The ceiling was low I was able to touch the ceiling with my hands. The room had a nice size flat screen tv. I didn't see an ironing board or iron in the room but we called downstairs and they had it at the front. They have a small game room but also didn't have time to try it out. The staff is very friendly here and they have a pool outside. I was told the pool is heated but didn't have time to try it out. The hotel is near the outlet malls which was very convenient. The breakfast area wasn't that great, I was hoping for a bigger variety but the only item I liked were the cinnamon buns. They had fruit cups, tiny bagels, cherrios, hard boiled eggs, a coffee machine, juice machine. I would stay here again but only if my stay is short. read more

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My boyfriend and I stayed here Veteran's Day weekend because we wanted a weekend getaway to go shopping at the outlets. Our main reason for choosing this place was location and price point. Upon arrival I wasn't entirely impressed with the outside, but once I was inside it was great. The check-in area double as a small cafe/breakfast area and it is very quaint. The woman who checked us in was extremely friendly and helpful. She gave us some advice regarding where to go for dinner (in Portsmouth) and where to park. The rooms were equally as quaint and clean, and a good size. The bed and pillows are EXTREMELY comfortable. I know that sounds like a weird detail to include, but it's true! I even asked where they got their pillows from! They also had a very nice game room, which my boyfriend and I played chess in for a while. In addition to being quaint and cute, it is directly across the street from the outlets, and a stone's throw away from Portsmouth, York, and Ogunquit. HIGHLY RECOMMEND this place. read more

This is the most disgusting hotel I have ever been in and in 51 years I have stayed in some horrible conditions. The room was deplorable. It was so filthy my daughter wouldn't even walk in. I had to go to CVS and purchase cleaning supplies, and spend an hour sanitizing the place. The floors smelled and were badly stained. The room itself had been smoked in. The ashes were on the table. The room trim had not been cleaned in years and were filled with dust, dirt, scum, and dead bugs. The walls had hair and snot on them. The refrigerator was filthy. We couldn't use the shower because it was brown and stained. I could go in and on. I showed the women on duty, Lauren, who was the only good thing about this place who sent the pixs I showed her to the owner. He didn't give a crap. He offered me $53 back, that was pathetic. I requested the full night's stay back and no reply. I will go to social media and the local paper in the area to warn everyone. I spent almost $700 here and skid row in Los Angeles was cleaner. The outside cement is all broken and big chunks laying around, my 81 year old mother almost fell. The carpet throughout the halls have not been vacuumed in forever and dirt was everywhere. Good god, take some pride in your hotel. I do not know how you are still in business. I wish I could post pictures to show you how gross this place really is. read more

Great place when you want to take your dog with you on vacation. Very clean. I could not tell that other pets had been there before. Water pressure was awesome and nice and hot. Simple buffet breakfast, but they allow you to take it back to your room, which is handy when you have a pet that you don't want to leave alone. I'll go back again when in the area. read more

One of the best places we stayed on a week long road trip, was better than the Holiday Inns and Ramadas. It was clean, affordable, great location, and the service was great! read more

Thank you, Coachman Inn, for being so awesome. The staff was super friendly and accommodating. The room was perfect--comfy bed and nice and quiet. We enjoyed the free breakfast, and the pool was clean and the perfect temperature. Great location--close to beaches and shopping and dining. Will be back. read more

This place would've gotten a higher rating if not for the maids yelling and cleaning starting at 8am when there's an 11am checkout. The owner was amazing and incredibly helpful upon checking in but the female manager the next morning made excuses for the maids. read more

My family and I (6 total) were traveling up the east coast seeing all the states and sights. We couldn't leave Maine off the list so we looked for a reasonable place on line to stay the night and found The Coachman. This place is no 5 star hotel but it is very clean and well maintained. I always fear that a small old motel will be a nightmare. We have been there and done that trust me. However we were very pleasantly surprised by this place. We got a Family room with 2 queens and a twin bed which also came with 2 bathrooms. It was the most spacious hotel we have had on our week long trip. All the plumbing and electrical fixtures are very outdated but that adds to the charm. The beds were very comfortable the carpet and furniture were very clean and well maintained. The Continental breakfast is sparse but will hold you over if your not a big breakfast person. All in all we were very pleased with our stay and recommend this place. read more

Better than your average motel. Clean, convenient and after a slight dispute about the confirmed reservations and what we were originally given, a good night's sleep and continental breakfast. read more

Clean easy room access close to shopping areas nice place to stay in if you are shopping the outlet stores

TV did not work right, front desk evening staff helpful but morning when checking out not so much. A bit pricey for what you get, people noisy outside door half the night. Forgot watch in room when we asked if they could just drop it in the mail it was like "well I will have to check if we can" Really!! its a damn watch. Not staying again and will tell my friends also. read more