Everything went well!! We contacted Adrian on 1/10 and 17…read moredays later our carpet is installed and the area is as clean as a whistle. He came in and gave us a quote on the same day that was better than anyone else. He helped us pick out carpet that would look great yet functional in our granddaughters play area. He even covered our stairs and padded them as an extra courtesy. I'm so excited and thankful for his honesty, the value, and the finished project. We have plans to use him again as we replace other carpet in our home. He won't perform any service that he can't backup!!!

Adrian did a great job on our carpet installation . Prices were very reasonable and very easy to…read morework with.

Norm did a great job reviving old, painted over hardwood floors in my two-floor investment property…read morefor a fair price. He was responsive, showed up on time, and did the job exactly as planned. Everything looks fantastic! Highly recommend.

Norm did a beautiful job on our older wood floors. Pricing was exceptionally fair and he made time…read morefor us working with our tight schedule during an exceptionally busy time. Would use again and recommend to anyone looking for quality work with affordable prices. Happy to support locally owned and run small businesses.

Here's the design I'm trying to achieve. Here's pictures to make sure you see my vision. Can we…read moreachieve it? And now, everytime I'm in my kitchen, I'm reminded of how Floor to Ceiling never achieved my design vision. Too many changes made on the job, most unnecessary. (especially fixing an unsatisfactory installation error for "free", and adding that cost to another area of the budget.) I'm not going to list all the issues I encountered--but buyer beware. After paying a pretty penny, when all is done, you have to live with it. Look around. A company is as good as who they contract the components out to.

Came here last February to get some ideas regarding a bathroom remodel. We were given a part-time…read morecollege intern to help us thru the process of looking at vanities, tiles, toilets, etc. Kind of high pressure and very expensive materials. Well they sent out 4 contractors to appraise labor costs. Total cost was about 15,000. They were so unimaginative. Didn't even have design software to assist in the visual representation. Found some one else in Sycamore at almost half the cost. Project is complete and we're very happy. We will never go back to the extremely expensive Floor to Ceiling.

If you're smart you won't deal with Delanos/Harley their flooring installer. Harley farms out…read morebusiness he doesn't want to IRRESPONSIBLE coworkers (Zack) who come to your house and make MESSES w/out bothering to clean them up. They (Zack) promise to do the job on a certain day then call repeatedly to reschedule it to another day. (Zack did this THREE times). TOTAL WASTE oF TIME. When you call Harley about problems you are having with the installer which HE SENT TO YOUR HOME, HARLEY acts like he knows nothing about it??!!??!! I gave one star review only because I had to. Harley and his incompetent/irresponsible fellow staff members are a waste of time.

Joe, staff at Delano's, has gone above and beyond to assist me in my home remodeling project. He…read morehas a wealth of information and provided literature to support product and install process. He has made referrals for reliable contractors for things needing completion after flooring install. Zak and Tony (aka Harley from other review) also did a fine job. Both were on time, reliable and communicated with me regularly during the job. They also responded to needs that cropped up after job. They cleaned up their mess and left the work site as clean as a remodel site can be. Would use again and recommend.

Our carpet installers worked hard, but they weren't given the right amount of material, and…read moreseparation places are seen. It could also be the quality of the carpet. We had to call the salesman to follow up on the date of the installation, though he had said he'd call us. None of these things are really unique to Carpetland, in my mind, though. Price seemed average.

On top of this bad experience, I then had my entire second floor carpeted with premium carpet to…read morematch my master bedroom, costing more than $7k, and the new installers put a hole in my wall. I was told by the management team that it was my fault since my wall didn't have the proper 2x4 in the corner joint to stretch the carpet, what?? My house is 18 years old and passed all inspections, I just wanted to update my flooring. They refused to make repairs to my wall and said I would have to go through their installers, which never called me back!! I would recommend never doing business with this company!!

Jim at ReSurface Pros was great to work with and he did an excellent job at refinishing my shower…read more(looks brand new), restoring my bathroom sinks (eliminating mineral deposits & polishing bowl & chrome), and saving me money by not refinishing a 2nd bathtub/shower but rather using his special cleaners to bring it back to looking great. Jim was accommodating of our schedule, was an excellent / timely communicator, and was very knowledgeable of his craft and the various cleaners that he uses given the specific material / application he is working on. He was very diligent in preparing his work area for success with proper taping, ventilation, drop cloths, etc. When finished, his clean up was great. Lastly, his pricing was fair and as previously mentioned, he gave me suggestions for saving on the project costs. I have absolutely no hesitation in recommending him and in using him for future projects.

Very satisfying experience with Jim's expertise and professionalism in this niche service which he…read moreprovides. Excellent customer service and honesty with his explanation of expectation and choices in tackling our shower floor leak problem a few months ago in Batavia. We were very pleased and highly recommend Jim from Resurface Pros. Choose someone with experience and knowledge, Jim's your guy!

Excellent work. Refinished adjacent wood to match perfectly. Spend the extra for dust collection,…read morethere was hardly any dust. Thank you Family Flooring America.

I recently had my floors completed with Family Flooring America and they were spectacular! Ann was…read moreexcellent to work with and I have already recommended her to several friends for their future projects. She has excellent communication follow up and really helped us to get what we were looking for in a floor. Ann has tons of experience to share and definitely worth the drive to their show room. If you have the opportunity to pick the install team, I can't recommend Angel enough! He was our install lead and did above and beyond in my opinion for an install. He ensured the team did top notch clean up every night and put as much of the house back to normal each night to ensure it was livable. Angel even mocked up suggestions for us to pick for transitions and had excellent ideas from his 20 years of experience. Overall, I would highly recommend this company and will only work with them moving forward for flooring needs.