Mike Hawkins has been my go-to appliance repair man for years. Refrigerator, washing machine,…read moredryer, dishwasher, oven! He has kept us up and running. He is honest about whether the repair is worth it as well. His price has always been fair, so I don't consider calling anyone else. He's a one man show and is very busy so you might have to be patient for callbacks.

Used thin service one and quick response. Called another time made appointment and they did not…read morecome. They called acknowledging they missed I called back and left message to make another appointment. No call back. Called again it has been 24 hours and no call back.

I have used Same Day Service since 2011, for home maintenance and repair from plumbing to finish…read moreremodeling carpentry. The owner is very diligent in assuring customer satisfaction.

Called for an emergency serpentine belt replacement. Michael was out within 45 minutes. We picked…read moreup the part and he got it replaced. Took a while due to the massive thunderstorm on 7-7-23 but after a bit he said screw it and he was on his back under the car in the downpour. The bill was super reasonable and we would definitely call them anytime we break down in Springfield.

Really appreciate this local business. The owner worked with me and repaired my washing machine…read more He let me pay for the parts and didn't up charge me. He only charged the labor. And was willing to repair what others would not. Excellent diagnostic skills, technical capability, trustworthy and customer satisfaction.

I purchased a new Maytag washer. I had compared models and prices. We got a good price, plus got…read morenext day delivery and set up. Great people to deal with.

We bought a brand new Whirlpool Cabrio washer and dryer set for $1500. The dryer had a problem…read morewith the sensor. I called them, they were to call me back for a service appointment for someone to come fix it...they confused our number with other customers with the same name. I never heard from them for a week. I had to call THEM, they figured out their "miscommunication". Another week goes by, serviceman comes, diagnoses the problem and comes back 2 days later when the new "part" came in to fix it. He says its fixed, I believe him, it was not fixed, he did nothing to fix it??!! So I call Foster's again. I tell them I want a replacement dryer, that was BRAND new, or was supposed to have been. Tyler the salesman tells me that regardless whether I keep this faulty dryer that I have or not, he's gotta get it fixed, so he sends out Cooks Appliance in Nixa to fix it. They Cook's guy runs a diagnostic on it, and sure enough the sensor is completely faulty. I tell the Cook's guy that it's being replaced and I could care less if he fixed it or not. The Cook's guy sounded shocked that Foster's had ordered it to be fixed if they were just going to replace it. Meanwhile, I am wasting MY valuable time waiting for a service-guy out to fix something that I'm not even going to keep, per Foster's request. So, then I am told my NEW replacement for my NEW dryer is going to be delivered today on Thursday, I wait around all day...finally later in the afternoon I call Foster's to see where they are, and I'm told there was more "miscommunication" on their end and my dryer was there but didn't make it on the truck today!!! I am not going to be here tomorrow or the next day which puts me into waiting on Foster's for yet ANOTHER day into majority of my Monday now. I am not pleased, obviously there is a communication breakdown, and fulfillment is not at all what it should be with this unorganized bunch. It's now been over a month waiting for my dryer to be fixed or replaced!!

I took everything out of the unit to be diagnosed. The tech walked in said it was leaking and…read morethat's that. It was $65 for one sentence - meh. I had another question and called later and never got a returned call.

From scheduling the repair to diagnosing the problem with my oven and charging a fair price,…read moreeverything was handled and completed in a professional manner. I highly recommend Mark and Quality Appliance Repair.

He was very friendly.... He helped me transport some luggage and it got left in his car. If Mr…read moreMueller could get ahold of me that would be great!! (417) 582-8747 Alesha

Initially, Mr Mueller seemed to be earnest in helping with my circulation pump on my dishwasher…read more The issue started with the wrong item being ordered and the correct one needing to be reordered. Once he had the correct part, he scheduled a time and arrived to fix the issue. It took longer than expected, but he said he finished, and I paid him in cash. I started a load after he left to make sure everything worked fine, but water pour out over the kitchen floor. I immediately called him back, and after looking at it, he determined that the hose clamp had broken while he was installing the pump. He would need to get a new one. I was told two days later that no one had the appropriate clamp and he would need to order a new pump. I tried to contact him several times after this, but no answer. I finally got him to answer but he immediately hung up and BLOCK my number. He never did complete the repair or return my money

I took my Kenmore vacuum to have a belt replaced . Now it cleans like brand new. The guy was…read morefriendly, the cost for repair was inexpensive and he went above and beyond what we came in for. Took care of other things that he didn't have to do. Very pleased!

Did a great job would use him again if…read more we need to very nice people Did the work very promptly and the value was great

Requested service for front load washer door latch assembly. Response was prompt with notification…read morethat he was booked pretty solid for 2 weeks. I responded that I could be home any day, any time. Leon worked us end at end if his scheduled day 2 days later. He found the problem, part was ordered, part arrived on following Saturday, Leon scheduled the following Monday. Problem resolved. Leon is a real professional, courteous, personable, and true to his word. I consider the cost of the repair exceptionally reasonable, fair and highly competitive. I enthusiastically recommend this company and Leon as their local representative. You may have a wait time if his schedule is full, but if you're flexible, he may be better able to assist you. 5 Star service for sure.

Was able to get here in a few hours as promised. Found a hose had cone lose and I didn't need…read moreexpensive part. I appreciated his honesty