My wife and I went to Coast Dental in Casselberry for far too long, since we had limited options from my dental plan. But I should have found a better dental practice sooner, because they were terrible. They blasted racist, misogynistic, homophobic, right-wing radio in their waiting room (the "Rick Stacy Morning Show") and kept it going even when I complained about the content once. Dr. Sanchez once went on a whole diatribe about why Florida should never legalize marijuana WHILE he was examining my mouth. I literally couldn't talk, or I would have told him how inappropriate it was for him to be mixing politics with business and forcing his opinions on patients while making sure they couldn't voice their own opinions. Frankly, my wife and I both think she got poor quality care regarding fillings and crowns. We have a superior dentist now, and the problems Dr. Sanchez and his staff always seemed to find are no longer present. I wonder why. I have always taken excellent care of my teeth, and his hygienist Munira still always complained and tried to upsell me on unnecessary treatments and gadgets. I refused, but when they had my wife alone, they could often peer-pressure her into paying for additional products and services. The one bright spot was the hygienist Iman, who usually cleaned my wife's teeth. She was lovely, patient, and gentle. She is too good for that place. We switched last year, and I'm still bitter about how we were treated for so long. read more

Dirty office, looks run down. Not comfortable getting anything done at this location. Our healthcare system is so broken! They refuse to clean teeth without X-rays. Set up the appointment. They never asked for X-rays from the other dentist. Wasted my precious sick leave only to be denied care. You can't clean teeth without X-rays? Will never return to this office. read more

Do not go to this office. The doctor is unprofessional and staff is rude. I went to the office to pick up partial and partial was twice the size if my mouth. The office was dirty and not clean. Not sure if instruments were sanitized. I'm waiting on a refund from the dentist office and it been several months. Next step is to have bank reverse charges. STAY Away from this nightmare of office . read more

I have followed Dr Sanchez for over 30 years from one office to another. I lost track of him and used another dentist from his old group and was extremely dissatisfied with the service and the group. I had lost a crown and the other dentist wound up doing a poor root canal, causing a major abscess and resulting in the loss of two teeth and part of the jaw bone. I hadn't been to the dentist since the emergency surgery was completed and noticed his name at Coast Dental. I had a great reunion and started my treatments again. Life comes at you fast sometimes and I fell behind in my visits for several years through Covid and other issues. I then continued to ignore the several reminders his staff would send until I had a problem. Luckily Dr Sanchez is still here in Casselberry and is doing everything possible to fix me back up and keep me smiling. I have some major work needs to be done, but he's taking his time and working at a comfortable pace for me. He also knows I'm not a huge fan of dentists overall and takes great care to keep me advised about the treatment and working hard to keep it as painless as possible. I have to praise his whole staff for their Friendliness, Compassion and their Interest in making my teeth healthy again to help me smile a bit broader. Thank You Dr Sanchez and Staff for caring... read more

Disappointed with this dentist. After multiple small issues over the years I decided to leave for another dentist in April. When I left I had a credit on my account, I've been waiting on a refund 4 months now. The copy and paste response adds another number I guess I need to make time for to call to get this resolved... I just want my refund of my account credit and be done with this group. Update several weeks later. Received a call back two weeks ago from customer relations. I was told they were going to look into it. Now a couple weeks later and no refund, or call back.... This is very sad.... Please do yourself a favor and stay far away from this chain read more

I wasn't too happy with their service. They canceled on me four different times wasted numerous hours of my time that I could've been working in their machinery is very old and outdated. I tried to give them a chance, but I would not suggest going there. read more

Traumatized by a particular non-private establishment, I shyed away from dentists altogether for about a year. Needing to take my 12 year old daughter somewhere for her overdue cleaning, I finally took a leap of faith on Coast Dental Casselberry after my friend swore that they were the best. I'm glad that I finally took her advice and only wish I'd done so much sooner. Excellent customer service at the front-office, professional hygienists and dentists, and efficient dental work. Clean environment and they were on time. A dream all in one package. The head Dentist (Sorry if the title is incorrect) told us regarding our daughter, "Either Lyric is best friends with her toobrush or she never eats, because she has no cavities! Good job!" You should have seen the smile on her face and now she understands why I lecture her so much every evening when she doesn't feel like brushing/flossing. She is highly encouraged more than ever, since that visit at Coast Dental! We travel all of the way from Deltona and it was worth the effort. This will be our new dental home for as long as we live in the Orlando-metro area. It's my turn to visit a week from now. read more

I love them ! Ive been coming to coast dental since i was 14. love every employee, there like my famil. they also make the environment feel save and homie. read more

The ladies upfront were very sweet and helped me feel comfortable my first time being here. The doctors were professional and fast and got me on my way in no time. Every lady that dealt with me in the back as well were very sweet and explained everything thoroughly to me as it was going on. I was very pleased with how homie they made me feel, I've never experienced this at other dentists I've been to. Definitely staying with them for a long time. 5 starss read more

Called the number you provided and it says refunds are done at the office level. Can't get the manager at either location to return my calls. Left several messages. They owe me $145!! read more

When I searched for a dentist using my insurance company's website, back in February.. it listed this Coast Dental location. I made an appointment for the following month, for an annual exam/x-rays and cleaning. There wasn't a huge wait, the staff was friendly (at least the ones in the back), and overall it was a good experience. Today, I came in for an emergency visit and was turned away. I signed in, and a woman at the front desk handed me a paper that shows that my insurance was denied. I asked for the paper, so that I could contact my insurance company to see what the problem was. I sat down and began to read the document, and noticed that it clearly states "Effective end date: 12-31-2020". I wasn't sure why they would have me come all the way there, just to tell me this. However my true issue was why they brought me in for an exam/x-ray visit the previous month (in 2021- after the effective end date), giving me no indication that there was an issue with my insurance. Then proceeded to tell me that they don't even take the insurance that I have currently, and that the consultation only, would be $122. Needless to say, I walked out still in excruciating pain. Beware. read more

So I said I will not come back to this place ; however, I took another shot for my son's braces since they are on our insurance. AGAIN I realized why I don't like this office. I finally met famous Dr. Goldberg , and yes he is very nice! but here is what my son and I experienced in their office: - I called 3 times to confirm my appointment, no reply. left VM no return calls. - Came in, checked in. What do I hear? A front desk lady is calling my insurance to check my benefits!!!! Don't you do it before I arrive? Why do you collect all info over the phone then ? - Waited 30 mins in lobby - met Dr. Goldberg and his assistant. they were very nice and understanding about my son braces. Assistant promised she will call me back with update for our case. Did she call? NOPE! I do not recommend AGAIN read more

Do not go to Coast Dental. This place is outrageous with up charges. It would be cheaper to walk in a regular dentist with no insurance, than to walk into this place with the best insurance. You might even get to see a real dentist vs someone on a screen. read more

i arrived a couple minutes late to my appointment probably under 5 minutes i waited about 15 minutes to get seen when there was only 1 person ahead of me. the layout of the office is really weird no privacy whatsoever you can see the customers all getting their teeth done & see what everyone else is doing. i felt rushed getting my x-rays the first lady was nice took her time, second time they needed to get x rays not sure why they needed another set but anyway the dental assistant seemed like she hated that she had to do it & was rude too me about it. the hygienist was rude was scrapping my gums never asked ' does this hurt ' 'are you doing okay' i also tasted blood in my mouth and they didn't bother cleaning it. the dentist was nice but not once did they mention what gum disease i was dealing with they just handed me a bill & expected me to pay a couple hundred dollars for a deep cleaning. didn't go through the bill throughly with me just handed it to me like i was getting served divorce papers. the place was pretty dirty and i felt rushed and never welcomed, i only went here cause it was close to my house & I'm from out of state i'll never go back or recommend wish i had my dental office from arizona here cause this place is trash. they kept asking if i had braces i never had braces in my life why do you keep asking when i said no? the only thing nice to say about this place was that the dentist said i had beautiful teeth but back handed compliment was i have a bunch of gunk on them. read more

Horrible dental office. Full of scammers where they try to force services not needed. When I refused their scam they then sent me a random bill that I disputed. My insurance provider took care of the bill in full and they still sent me a balance due. I disputed it and they said ir was taken care of. They still sent me to collections over $100 and I'm dealing with this hellish situation now. These people are liars Ana thieves. Stay as far away as possible! read more

If I could leave 0 star. I would . You do not see the dentist, they have a dirty office and the hygienist touch everything then work on your mouth. They are more interested in selling you things than just doing what is best for their patients. Beware there is a lot of somethings not right with this office. read more

The 1-star is because zero is not a choice. My son waited 3-weeks to see the rotating orthodontist. We choose them because they are nearby, and they offered a free consultation (like every other O on the planet. I am disabled w/o dental insurance so I was interested in understanding the pricing structure. That they couldn't be certain with 100% accuracy is understandable; but that they seemed to attempt to procrastinate before discussing it was mildly annoying. In all the costs seemed reasonable. However, the O suggested that before braces, we first get a cleaning and ex-rays, then fix any issues that were found before braces were installed. Again it seemed wise counsel. Luckily, she said there was a coupon on the website for a $29.99, but that I must clip it and bring it. On the day of said appointment I looked on-line only to find the coupon was actually FREE exam & x-rays for first time patients. Great! I called ahead to alert them that we were running about ten minutes late. After some consternation they said OK, come on. Upon arrival I noticed that we were the only patients waiting, even though it took about 30-40 minutes before being called. In the meantime, I asked for an ala carte list of dental services (to get some idea of cost on my limited budget). I have had these at other dentist offices. I was told that NO, they do not "give out prices", which I found odd. But, she said I could discuss them with the book-keeper when called. When were eventually escorted to her desk, it left a noticeably empty waiting room. Hmmm? The lady promptly handed me a printout with the billing itemization. No worry. I had anticipated the possibility of some ticky-tack charges and add-on fees, but when I looked down and saw a $285 invoice I was startled. "Oh, I have a FREE coupon," I blurted. "That has been included," she stated matter-of-factly. "Wha'- the - f...?" She calmly explained that the 11 line invoice was for things not covered by the FREE offer. There were line items using obscure medical terms that I did not recognize (duh, since my Dental School years were VERY limited), some everyday mundane things but which had names using fancy jargon (common ways for marketing to make the the basic to sound magical), and other industry terms I could only guess about. (To me, it is a big RED FLAG when pricing is avoided until the 11th hour and then the common vernacular is substituted for essentially insider information. As in, what you don't know can hurt you). What I discovered was that FREE means a free office visit, free trash disposal (they call it BIO-WASTE RECYCLING ASSE), free sterilization (wow, that's normally a charge?), and a free quick 1 minute look in my son's mouth (regular price $131)... for what I'm not certain since we were there to get x-rays after the last exam. Not included: Adult prophy $62, Fluoride $29, panoramic film $45, Intraroral-periapical-FIRS $19, Intraoral-periapical-EAC $19, Bitewings $38, Smile Plus $75. Damn, how could I have forgotten that? Adult Prophy $62. Interesting. All I can figure is that this is the rubber gloves (prophylactic) they wear? Surely not. The lady attempted to console me with the absurd idea that THOSE were discounted prices, and that the REGULAR cost would have been $611. Lemme see, $661 for teeth cleaning and a couple of x-rays? Right. Oh, the Smile Plus fee of $75 is so that I am eligible for the discount. No Smile Plus, no discount. I asked if it is possible to do an x-ray without film. Indeed WHAT EXACTLY is an x-ray? Whatever it is, apparently you can get a free one for $285... Right, I gotta go catch my pumpkin truck. See ya! read more

I had a great experience here a few years ago when I needed a root canal. I recently went again to get a toothache checked out and they did a periodontal disease check without telling me what they were doing! I almost had to pay out of pocket for it but I spoke with my dental insurance after and they covered it. They told me that I needed a 500 dollar deep clean for periodontal dieses I told them I didn't have the money to pay for that and asked if they can just do a regular cleaning and they refused! The dentist almost left without checking my toothache which was the whole reason I went in! read more

I went in and it took over 2 hours to assess me ( the X-ray tech was amazing though), however there seemed to be a lot of confusion with the dental hygienist. The dental hygienist suggested a deep clean whilst the Doctor said otherwise. The dental hygienist decided he was going to wait another week to have another doctor come in as a second opinion instead of listening to a competent doctor. I set up my appointment and staff guaranteed me 3 times that I'd get an exam and cleaning, I had to take time off work etc . No one also advised me that an actual dentist wasn't going to be in office today and that decisions on treatment depended on whether a physical dentist was present. I feel not valued as a patient. I wasted hours and pay that I cannot get back . The staff as also very nonchalant about wasting my time. I regret booking this appointment. I only feel this place deserved a 1 star because the X-ray tech was amazing , otherwise you can tell it is money driven and not patient oriented. read more

HATE this place. I hate calling and trying to set an appointment up. The lady has an attitude and doesn't ever ask for your name or information to look you up. She just assumes you're not a patient. Also, my information is never updated. Only gave one star to write this review. Save yourself the headache and go somewhere else. read more

I was greeted with a warm welcome by the receptionist and the staff assured me I made a good choice to come here to have my cavities fixed I am giving 4 stars because of Dr. Sanchez gave me a bit of a cold shoulder the office was clean and sterile. read more

Coast Dental - Inside office of Coast Dental - General Dentistry Near Me - Casselberry, Florida

Dr. Sanchez and his assistant Newly are absolutely fantastic. I was petrified at having a root canal done and before I knew it he was done. Dr. Sanchez took his time as made sure I was comfortable. Newly was wonderful as well. I highly recommend this office. They are very professional and very kind. read more

I walked in and I noticed how the staff at the front desk treated some people, she was rude to people on the phone and with people walking in. Then staff would walk back there and gossip about patients . Another thing I didn't like was privacy , dentist would come out and talk about people's treatment in front of everyone . read more

Doctors are great, if you can schedule an appointment. No one ever pics up the phone and it's difficult finding whether your insurance will cover the cost of the procedures. I'm not sure why it is such a hassle to get someone on the phone, but they need an overhaul of their administrative staff. The orthodontist is only in the office every other week, so you have to work around their schedule if you need a procedure. If you need consistent services, this is not the office for you. Find a consistent dentistry. read more

This is the Best dental office and the best dental care I have ever received! I have had many misfortunes from many other dental offices around Seminole County. I have had dentists who have even lied about work they did. Dr. Sanchez and Dr. Goldberg had the awful task of repairing other dentists chop-jobs on my teeth and I am SO very happy and very Satisfied with this Dental Team/Office. It took me 29 yrs to find them and I feel the need to share this.... Personable and Professional read more

DO NOT GO HERE!! Came here for a normal cleaning and checkup and was told that I had periodontis, had irreversible damage and needed to pay $600 for a deep cleaning. I was completely freaked out so I had my friend who is a dentist check it out and told me I was completely lied to and actually just had mild gingivitis. If I hadn't asked for a second opinion, this place would have scammed me for unnecessary procedures so that they could make more money. read more

I have so much work to get done on my teeth and it's been such an anxious and stressful journey. I walk in to get everything scheduled and they get me in and out efficiently. The orthodontist was thorough, even with the few minutes I did spend with him. I can't wait to get my smile looking right and I'm going to be using the coast dental to do it. read more

Trust me, the one star is only because the other people waiting have been friendly and making the wait a little more tolerable. That said, if you are here today to see the oral surgeon, you are s**t out of luck. I drove a family member here cause she was scheduled for painful extractions and didn't want to drive home. Appointment was at 9:30 and here we sit over 2 hours later. But it could be worse...there are people here who had later appointments. Wonder if they will be seen before nightfall. At any rate, avoid this place if at all possible. read more

I accidentally picked Aetna as my insurance through my employer for 2014, so I decided to give this office a try since it was close by. I went in expecting the same type service as I had gotten with my previous doctor. That was definitely not the case. I had a broken tooth & went in for an X-ray so they could determine the issue (normal protocol). They didn't have an appointment available for 1 week & never attempted to squeeze me in somewhere else, even though I was in A LOT of pain. They gave me a prescription for pain pills but only gave me enough to last 3 days. I called to ask for a refill on the 4th or 5th day, and they never returned multiple phone calls & kept giving me the run around. It kind of made me feel like they thought I was a junkie, not going to lie. Finally I went inside the office & they told me the dentist wasn't available to write out the script. I was not taking more than what the recommended dose was. They should have given me more than 3 days worth if they couldn't perform the procedure until 1 week later. They are super disorganized, not the friendliest staff & just overall a bad experience. Also, they told my pregnant wife to get a note from her doctor that it was ok to do a cleaning, which she did. And when she went back in a couple weeks later, they told her they would rather not perform Xrays or the cleaning since she was in her last trimester. They knew how pregnant she was when they told her to get the note. So why did they have her jump through hoops & waste her time?! She had to take off work only to be turned away. Can't wait until 2015 when I get Metlife back & go to a better dental office! Also - they made me fill out another set of forms. Why would I have to do that when I was there only about 6 months prior? Did they lose my chart?! read more

I am very happy with the customer service at Coast Dental in Casselberry FL! Especially the friendliness and care of the Hygienist Iman Tunali! She did an amazing job with my cleaning recently! read more

Dr. Goldberg is Fantastic!!! I came into this office for the first time in terrible pain and knew I needed a root canal. Dr. Goldberg identified the tooth that was giving me the pain because sometimes your entire mouth feels like it's throbbing and you're not sure if it's the top or bottom. Anyway, he did the root canal right away and thank god no more pain and throbbing. He's also amazing when it comes to the injections to make you numb....I didn't feel a thing. The entire office staff was very nice, pleasant, and helpful. Everything was very clean as well. This is my new dentist office!!! read more

I actually had a great first visit here! The front reception was lovely, as well the dentist and his assistant who took care of my daughters cleaning. I would definitely recommend. read more

This is a typical boiler room dental operation. Their bottom line is how much can they get from you. I wanted a general cleaning was told they don't do that and I needed a deep cleaning. Screwed up my insurance plan and had to sit with admin associate to clear it up. Dentist bordered on rude side when I asked too many questions. Walk out and WILL never return read more

Very timely and friendly staff. I've been coming here for about a year and a half and always leave happy!

the old ortho rushed my daughters braces off and wouldn't let her continue with the new ortho coming into the office. i had to pay 3,000 for them to even touch my daughters teeth because she got them on in newyork. he didn't help her at all and now i had to get a new ortho one year later because she needed a tooth pulled out and way more work done. im so disappointed on how an ortho can make you pay that much and not see that a tooth clearly infront of her mouth was supposed to be removed. the workers were quite rude to. after he took them off he rushed to miami and never heard from him again. he didn't do one thing for my daughter and now she needs them another 3 years after having them for almost 5 years read more

Never on time! Overbooked. Don't waste your time if you have any other option! This office has no respect for people's time. Everyone currently waiting in this office is now at least an hour past their scheduled appointment time. Some are now over two hours past their scheduled time. Avoid Coast Dental! read more

We felt like we were at a used car dealership. A filling fell out of one of my husband's teeth. We went in to Coast Dental expecting them to replace the filling or suggest a crown. Instead, the dentist told us he needed a root canal! The pointed out a "shadow" around my husband's tooth and said "see that shadow? it's an infection. You need a root canal." Even with our insurance, between the root canal and the crown we were looking at $2,000. When my husband asked for an alternative, the dentist said no, it was either a root canal or pulling out the tooth! My husband cannot afford to have any more teeth pulled, he had terrible dentistry in his youth and is missing his back molars. Losing a tooth can mean digestive and other longer-term health problems, so offering to pull out an otherwise healthy tooth is completely unethical. Because we couldn't afford the root canal right now, we asked if there was anything temporary that could be done. The dental assistant suggested packing the exposed tooth with sensodyne and taking painkillers! SERIOUSLY?!!!! When I said this was unacceptable, they called in the "specialist" who of COURSE charged us a consultation fee as a specialist. He examined my husband's tooth, did a pulp test which put him in excruciating pain and said "he needs a root canal because he's in pain [yeah after putting freezing cold cotton on an EXPOSED TOOTH!!!!], but the good thing is HE DOESN'T have an infection" (WTF? didn't the other dentist just tell us he DOES have an infection? and with no infection, why in the world does he need a root canal?). When my husband asked if he couldn't just put a temporary filling, or cap it, or even just put a crown on it, the dentist simply said "no, that won't work. Eventually he will need to have it root canaled." When we asked if there was something he could do as a temporary fix to postpone the root canal (remember, he just said with a crown or a cap he will "eventually" need a root canal, isn't that a way to postpone it?) he said "no," and suggested we buy tooth cement at the drug store and take motrin. NONE of this made any sense because my husband just had extensive work done in Mexico. So, today we paid out of our own pocket for a second opinion. We went to a reputable dentist who is unfortunately not covered by our insurance, and guess what? He DOESN'T NEED A ROOT CANAL!!!!! A crown will protect the tooth and will mostly likely hold for a long, long time! So, basically, we were lied to, the dentists at Coast Dental tried to manipulate us into getting unnecessary dental work so they could line their own pockets. I am livid and beside myself with anger, and intend to file a formal complaint. But, in the meantime, BEWARE of these people! They are unethical and unprofessional and will do ANYTHING to make a buck! Oh, and of course, when I called them and asked them to email my DH's xray to the new doctor so we could get a second opinion, they said "of course!" and never sent it. Bad, bad, bad. It was like going to a used car dealership. read more

People!!! Listen to the bad reviews. This office is only in it for the money. wanted to charge me for x-rays. My plan clearly states they are free. My insurance company said there are free. Wanted to overcharge me for dentures-a whopping $1200. My plan clearly states $365 each. Go somewhere else. Boiler room dental operation. You can tell by the staff. You immediately get a sense that you just walked into a ghetto operation. read more

I don't trust these people. If they tell you to come in every three months and you don't do it they teach you a lesson and not reasonably or appropriate. Dentist okay but office and tech's are devious. Only go there if you can't afford to go to a reputable dentist. read more

Great customer service and wonderful staff!!! The receptionist Susie was extremely friendly, Jeannette was a pleasure to work with and Dr. Nam informed me on my procedure each step of the way. I would recommend Coast Dental for your dental care needs. read more