They have the best scooters! Highly recommended! Erika is amazing to work with and goes above and beyond. Overall, great experience.

My girlfriend and I had a great experience with Coast this Memorial Day weekend. We were driving down Commercial St when a couple of folks whizzed by us on these scooters. We flagged them down and they happily handed us a business card. The next day we were buzzing down the streets of Ptown. The gals who run the company were super nice. They offered pick up and drop off. It was easy to book and pay on line using Paypal. My girlfriend wears braces and usually has a hard time walking all day and these allowed her to tour the town and not feel sore and tired at the end of the day. The electric scooters/bikes are easy to work and take just a few minutes of practice to get comfortable. They come with a basket, helmet and lock if you need them. Thoroughly recommend. read more

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Bikes were in rough shape (chains off, broken shifters, loose brakes, etc.) and the locking mechanism to return the bike was malfunctioning. Customer service was not available and did not pick up after multiple calls. Requested assistance and refund through email and was not answered, instead given a $10 credit to my account (less than the balance paid) and nothing refunded. read more

Beware: we were erroneously informed by the hotel front desk that the shuttle to and from the Harbor Hotel to Ptown operated continuously from 3 to 9 for all guests. When asking for one of the two shuttles parked at the hotel to go into town to pick up my daughter (who was waiting in town expecting a return ride), the driver of the shuttle told me she did not have to pick up my daughter and that it was up to her who got on her shuttle. read more

This company only does online reservations and claims to have gps monitoring of the scooters, yet uses the SAME code for ALL the scooters, so anyone can reserve a scooter/bike online, but take whatever is available at the pickup location. My bf reserved two white seated electric scooters online, but when we got to the Harbor Hotel to pick up the scooters we had reserved, there was only one of the seated scooters, but several of the other type of blue foldable seated scooters (which were smaller and crappier) available. He called the company to complain and ended up getting a refund (but not without a passive aggressive note that the owner decided to add to the PayPal refund), as they weren't able to provide the service we paid for. I then proceeded to rebook two more scooters (once another was returned) for us a lil later under MY name, and we took the scooters for the allotted time we rented it (12:15-3:15). On the way back home (2.5 hours later) my bf receives a text from the owner accusing him of riding the scooters without authorization, so I immediately called to let them know we had indeed paid for the rentals, and he had every right to use the scooters. She then proceeds to tell me that the police were called (LOL) because the staff from hotel reported that my bf and a woman with dreads had taken the scooters without paying for them!! Not sure if it was because I'm a brown woman with dreads, that the assumption was made that we 'stole' the scooters but it was ignorant regardless. She told me the police were called in our home town because they believed (without bothering to verify any info) that the scooters were stolen, despite being tucked in neatly and plugged back into the exact spot they were taken from at 3:14 sharp. Clearly they have NO oversight of their inventory (and use the same code year after year, to unlock everything) so they wrongly accuse paying customers of stealing because this whole process is SO disorganized!! The confirmation specifically states that the pickup/drop off location is video monitored, so I ask you this....WHY on earth were the police called if it was obvious that this brown dreaded woman and her angry boyfriend took the scooters as rented and then dropped them off with a WHOLE minute to spare, and then walked over to their Lexus and drove away, happy to have had a great day (or so we thought) in PTown. Of note: another couple picking up scooter said how much of a $hit show this company was because they had similar problems themselves. Word to the wise: get a better handle on your equipment and you won't need to WRONGLY accuse your customers who fund YOUR business. But life is too short to be angry, right??? LOL read more

COAST PROVINCETOWN - Passive aggressive refund - Bike Rentals Near Me - Provincetown, Massachusetts

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This company is awesome. Super helpful and great customer service. My husband and I had a blast when we rented electric scooters And rode around Ptown. read more

I never post reviews on Yelp, but the shocking "customer service" here warrants it. I went out for a quick, presumably hassle-free bike ride on one of the Coast rental bikes, and I was out for about a half hour. I brought the bike back to the hotel where I found it - but I wasn't able to end the ride on the app. The app said I needed to end the ride at one of their "designated spots." Assuming my hotel was not a designated spot, I walked it all the way over to another hotel that had even more Coast bikes. Still couldn't end the ride. And the meter is still running, mind you. So I call and leave a message. I send them a message through the app. I go to the front desk of the hotel and they, despite being an official partner of Coast, had no idea how to help me. I called again. No answer, no response. I go back to the bike and desperately try to end the ride again to no avail. And the meter's still running. The price of my ride has now doubled. I walk all the way back to my hotel and plead with the front desk. They too are clueless on how to help, despite being a "partner" of Coast. I call again, no answer, no response, and the meter's still running. Finally, the manager of my hotel - who apparently knows the owner of Coast - tracks her down. She explains to him that the end ride button on the app is not actually a button, but a slide. Doesn't say that anywhere on the app, but there you have it. I finally end the ride. The manager of the hotel requests that I only be charged for the ride and not for the HOUR of stress and trying to contact the company. They say "sure" and then never do it, charging me for the bike ride AND for the near hour of stress trying to end the ride. They never reached out, despite five phone calls and several messages during the course of the hour, and they made no attempt to rectify the problem. Put me in the darkest mood and ruined a precious day of vacation. The worst. Please, walk a few extra steps and go into town and rent a bike from an actual bike rental shop, with actual people you can talk with, and enjoy your bike ride around Ptown and save yourself from the nightmare of dealing with this terrible company. read more

I've been coming to Provincetown for 22 years and this is by far one of the best times I have ever had. I encourage everyone to rent from coast for at least one day, you'll be hooked! The URB-E is by far the easiest way to navigate through town. They were incredibly easy to use and so much more compact and convenient than a regular bicycle. Plus it folds up and is light enough to easily store while you're shopping or eating in Provincetown! The owners, Erica and Heather, were incredibly knowledgeable, responsive and accommodating. I cannot wait to go back to Coast Provincetown. Thanks Erica & Heather for an awesome time!!! read more

We LOVED the Coast Shuttle service from the Harbor Hotel. Free shuttle to and from town, and all you pay is tip! Tip what you wish and get a fun ride around PTown. The owners are delightful and friendly. Available day time and late night, and very fun. So glad the hotel has this partnership!! Our rides to and from town were quite memorable - thanks!! read more

If you going to P Town... this is a MUST!!!! Incredibly fun, very reasonably priced. Owners are amazingly nice. Best way to see the area. Best rental ever. read more

COAST PROVINCETOWN - Bike Rentals Near Me - Provincetown, Massachusetts

We rented bikes from Coast at our hotel and they were first rate. The bikes even had belts instead of chains. Heather, the manager, saw to it that we were completely happy with our rentals. Most seamless bike rental ever! read more

Amazing service!!! Awesome 7 speed cruiser and unbeatable electric bike! Reasonable prices, too. What more could you ask for? ‍‍‍

My friends and I went to ptown last fall and decided on a whim to rent scooters for a day.. a day quickly turned into 4 when we realized how AWESOME it was to see Provincetown from this vantage point. The owners are super friendly and insanely helpful! We are heading back today for a second round of scooters and we are all SO excited! read more

We stayed at the Harbor Hotel in Provincetown for a weekend. This was such a fun amenity to have! My 16 year old daughter and I used the electric scooters to cruise down to Commercial Street. The scooters fold right up and can stand out of the way beside a building or wherever. We loved this option and only wish we had thought of it earlier so we could have taken advantage of the full day rate. The folks who set us up were SO helpful and friendly. Look for this vendor, they're in several locations. read more

This is such a fun way to get around PTown! They are a very attentive to your needs, it's safe and easy to ride. I highly recommend this team!! read more

We had a great time coasting around Provincetown on these fun electric bikes. Perfect for Commercial Street and really friendly owners. You definitely got to try them. Great value. read more

So much fun!!!! Great day so easy to get around with an ebike from coast!