I have been using this maid service for the last 6mos. Carlos and his team are professional,…read morepunctual, pleasant and very thorough!! You won't regret choosing them!

I'm so happy I found these ladies on yelp. I just moved to LA from NY and was having a tough time…read morefinding a GOOD cleaning service. I was so impressed at how well and how detailed they were when cleaning. They treated my place as if it was their own. They were on time , came fully equipped with all supplies and super professional.

This is my worst experience by any cleaning service and this time I had to pay more than $100 for a…read morereally bad service. The good- The managerial staff, one whom I was speaking over phone, gave a prompt reply and arranged for the service well within time They were flexible to change the payment method instantly (to PayPal) when I was uncomfortable sharingy card details over phone. The bad- The cleaning staff came 10 mins late. She was constantly struggling with her earphones and was taking more time to plug them in her ears. This happened for more times than I could count She was constantly ignoring the instructions and left huge patches of carpet Not cleaned, I must add that she was throughout the time distracted by her phone and music. She left most part of the cleaning for me to do and when there were 15 mins remaining for her time to complete, she asked me if she could leave. Let me remind you, she came 10 mins late. I asked her if she could at least do dusting for the last 15 mins, she said she doesn't clean windows from outside, nowhere did I ask her to clean the windows from outside, just the normal dusting inside the house. Overall, not a good experience.

If I could give zero stars I would. I booked a kitchen and bathroom deep clean including stove/…read moreoven, walls and baseboards. I paid for the appointment in full prior to receiving the service. After paying my appointment time was pushed back. They people who arrived to clean were 3 hours late. I paid for 3 hours and they only stayed for 2 hours. They rushed through the job missing the microwave, stove and oven, floors, walls and baseboards (I've included photos below). After they completed the job and left I noticed that my Ocedar mop and bucket were missing. I reached out to them several Times to return it. I spoke to someone named James who was very rude and unprofessional. He said the mop and bucket wasn't taken instead of doing his research and rectifying the situation. (I've included text messages) I ended up speaking to Jazmine directly and she brought me back my mop. But I'm seeking a refund for the experience and the fact that I didn't receive the deep clean that j paid for. Save yourself the hassle and don't book with them.

I thought cleaning services did background checks on their employees. After carefully looking…read morethrough my house, inside all closets, cabinets and every corner of the house, I discovered a shoe box sized jewelry that was INSIDE my closet, is gone. I know where it was because I had it the night before the service was used. We haven't had anyone else in our home, so I am pretty sure I was robbed. I sent them an email but I know realistically I'll never see my belongings again. In response to the rude comment, I sent an email to info@chromolumrinc.com, I believe the parent company. Also, I may have directed this comment to the wrong subsidiary. I live in Carson, so I may need to address the Torrance office. For that I apologize.

These people are hell on wheels they come with two cleaners and a broken third wheel that makes…read moresure the cleaning service is extra rushed. I had them clean two airbnb units and they were done in 25 min. I had to do all the details of the deep cleaning I had hired them to do three weeks prior, to top it off they were late hours. I had to clean and set things up myself something I don't have a problem with when I decide to do so ahead of time. I looked unprofessional and unprepared thanks to this so called business.

Javier and Isabel are a great team! After so many awful experiences with Handy, I have finally…read morefound reliable and good cleaners. They are very communicative and always let me know if there will be a delay. Great service, good natured people, and easy to work with! Will definitely keep using their services. Plus there's nothing like coming home to a clean house. :)

Johanna and Gladys did a phenomenal job! My family and I are very satisfied with their services…read more They arrived on time, we went over what the job entailed and they promptly cleaned my home. They left my home immaculate!! Their prices are fair. I highly recommend, will use their services again.

My wife and I are very satisfied with Johana and will definitely be continuing to use their…read moreservices! She does everything to a high standard and left our home spotless! We had quick responses and not to mention great price!

quality service was immaculate , was very accommodating "I…read morehad a great experience with this cleaning service--they were professional, efficient, and did an amazing job."

Andrew brought my hard wood floors, and my mothers tile BACK TO LIFE!! He also cleaned my sisters…read morecarpet and did a phenomenal job. I appreciate his amazing customer service and attention to detail. My cousin has a small business, and I was referred by him bc Alamin Janitorial sanitizes his store weekly. Apparently, he does commercial businesses and residential. Alamin Janitorial was on time, professional, and does a great job! I've referred him to everyone, and stored his number in my phone.

Excelent work . When I came back from the gym my jaw dropped , my Studio looked like a whole brand…read morenew place . I was in a hurry, I needed to take a train and these two lovely girls put all my clothes inside of my luggage . I could leave really fast and take it on time . Thanks ( my kitchen never looked so shiny before )

BEWARE! MAKE SURE THEY DISCLOSE HOW MUCH TIME THEY ARE GIVING YOU TO DO A DEEP CLEANING BEFORE YOU…read moreAGREE TO USE THEM! IN THE AGREEMENT THEY SENT, THEY SPECIFICALLY SAY THE CLEANERS STAY UNTIL THE JOB IS FINISHED....but 3 1/2 hours into the job the cleaners told me they had a half hour left and the owners argued that there is a set time given for the deep cleaning contrary to the agreement they sent. I hired them to do a deep cleaning for my bungalow, one large main room, medium size bedroom and tiny bath and kitchen. I sent a detailed description and indicated it was a level 9 job. But they are never really clear about what a deep cleaning is, other than 'more thorough". THIS is the main problem. One of the company's complaints was that the cleaner had to take things out of my medicine cabinet in order to clean the shelves!! When I asked how do they clean shelves if they don't take things off the shelf they said "well if its a picture frame alright" Huh? On the website they say they will mop vacuum or handwash the floors but the company complained that the cleaners would have had to "move things" in order to clean the floors!! ( a few tv trays and small stand) Either way they never got that far. So be prepared to ask them...What Exactly is a deep cleaning?? So they charged an extra $65 to "deep clean". Fine. They also charged an extra $10 to wash my dishes (wondered why this wouldn't be considered part of regular or deep cleaning but...fine) and an extra $29 to clean out fridge. Fine. Total for regular cleaning one time $119, add the extras it came to $204 (with first time discount) Fine, BUT the cleaner showed up, (absolutely pleasant and good cleaner) and brings a helper she had to hire herself, which meant they sent one cleaner to do a Deep Cleaning on a one bedroom bungalow and gave her 4 hours to do it. After 3 1/2 hours of cleaning I am informed that they only had a half hour left!! - During that time only the bathroom (very small) got thoroughly and beautifully cleaned and only 1/3 of the kitchen, also tiny, got cleaned; stove cleaned, front and inside of fridge BUT excluding the dishes, the floor, the counter tops, shelves, cupboard doors and the fact that nothing else in the bungalow was touched... WHAT?? I was NEVER told that the $204 of deep cleaning included only 4 hours of cleaning. In fact I received an email that day that outlined the job and it specifically said cleaners stay until deep cleaning is Done. For regular cleaning they are given allotted hours. So after arguing with the company they reduced the rate down to $161 saying they had to pay for the cleaners time and they of course gave themselves a profit. It is not my responsibility to pay for the cleaners time or their profit. It is my responsibility to pay for the job rendered. So they wanted me to pay $161 to have my tiny bungalow bathroom and a third of my tiny kitchen cleaned and nothing else done. I broke the rate down to what they charge on their website and what was actually done and it came to $85 worth of service out of the $200 they were going to charge me for deep cleaning my bungalow. Which I am more than happy to pay. Of course I am disputing with the CC company. Buyer Beware!

M&M House Cleaning Service does an excellent job and is very good at…read morecommunicating/very reliable. Marco and Marlene go beyond the basic cleaning and tiding up every room. Our apartment was spotless and throughly cleaned. 10/10 would recommend.

Marco and Marlene bring such sparkling and freshness to my place each time. I have them clean my…read moretownhouse twice per month and I am so happy to be able to count on their professionalism, trustworthiness, attention to detail, knowledge, wisdom and kindness for the last three years. I am so grateful to have found such great service.