Coastal Cannabis This should be a place rooted in compassionate care, and what I experienced was the opposite of that. The music inside the store is played at an extremely loud, uncomfortable level, making it very difficult--sometimes impossible--to communicate with staff behind the counter. When you can't hear or be heard, that's more than an inconvenience; it creates a stressful and exclusionary environment, especially for people who already struggle with hearing or communication. What was most upsetting is that when we politely asked for the music to be turned down, the request was ignored and treated like a joke. Staff appeared amused rather than concerned. In a space that serves medical patients and promotes wellness, that lack of empathy and basic consideration is simply wrong. To make matters worse, the store is now under new ownership and none of my information was in their system anymore--not my medical recommendation and not even my personal ID, both of which had been on file previously. Compassion means listening, accommodating, and treating people with respect. When customers can't communicate and their concerns are dismissed, that's not compassionate care. I truly hope the new ownership reconsiders how they treat patients and customers going forward. read more

All staff is very friendly, chill, and always try to find what you need. Depending on the day, it'll be full with products or sometimes completely out. Not their fault: a lot of customers but in bulk, resulting in out of stocks. I only know because I had to ask why my brand kept running out. Buying and reserving online is the way to go! Coastal constantly has discounts every day for a selection of items and you can view it all easily on their website. Price varies, but you'll never be disappointed. Employees are clear with how much your order is and they tell you ahead of time the round up payment regarding for example: your order is $18 but they have to round up to $20. You pay the 20 and get 2 dollars back anyway. It is secure all the way through the moment you walk in. I always come back! read more

Fanstastic customer service Super friendly floor team Personable team, patient and ready with recommendations based on previous interactions. Products sup-herb too ^___^*** read more

Manager Marcus is rude. He walked away from me mid sentence after I was kindly trying to show him my temporary ID from the DMV website. He obviously didn't care enough about me to finish talking to me. I didn't have a printout of my temporary drivers license and he explained to me that he can't accept anything but the print out, which I get, but the way he treated me during the interaction was pretty careless. He cut me off, walked away from me, and said bye to the security guard without saying bye to me. I've been a regular customer here for at least two years. Won't be going back. read more

Since the new management, this place has gone down hill. This used to be our go to place, but now it's over. The old management used to back up their product. If you were not happy with the product you were able to return it, now also with these guys you can't get your senior discount unless your 65, were before it was 62. We're sticking to Jadens Modesto. read more

Recently moved here from LA and have been looking for a dispensary with wide options. This place has it. Edibles,tablets, and concentrates are available in different varieties. Plus for holidays they do different types of games where you can win prizes. Who doesn't love that. Go here. Worth it. read more

Coastal - They have a great dab section. - Cannabis Dispensaries Near Me - Stockton, California

Dude I had my shirt open he said button it..it was my first in last time going there....oh yeah never made it by the security guard that was looking at my body lol...I would have thought at least they knew I didn't have a weapon...lol read more

Been coming here since I turned 21 never had an issue wit the workers or security they're always welcoming and very patient cus I never kno wha I want and they have a lot of good deals on certain days but I be forgetting so I just show up to see wha deals they have and it's usually good deals imo. read more

People working inside are very helpful and nice Wasn't Worth it going 420 Nice building Lots of Edible read more

Love this place but wish there was more inventory when I go there. Almost always they are out of one of my favorite choices. They advertise Thursdays as edible day. (Discounts). I wait until then to go and they are limited in choice and they don't have mine. I travel 12miles one way to get there. There are more dispensary's to choose from and they keep their inventory up! read more

Honestly, they barely have any products the store is pretty empty compared to 90% of the other dispensaries. The bud tenders are not helpful. It more seems like high school kids or kids with anxiety just trying to make a little money.. No way me telling you I want a 3.5. You handed me three different gram packs for $10$ ... but the 3.5 was 12$ I was annoyed honestly. I'm from Texas but sticking a gram inna in a 3.5 bag is out. read more

I can't speak for anyone else but this place is the best if you're an advanced user. They carry better high dose brands than connected and packs. Although, I will say that this place is a bit more pricey. Therefore, if you're a light cannabis user, I suggest going to packs or connected. On the other hand, if you're a heavy user, Coastal will have your back. I usually get the x tabs (50mg/tab) or tinctures such as Habit. For reference, at connected id pay around $300-400 per month. But at Coastal, I only pay $80-120 for my tolerance. Furthermore, the customer service at this place is always great. The security in front is always so kind and thankful. I don't think I'll shop anywhere else as long as they keep bringing in great options for heavy users. read more

Looks like this place is on the way out. Despite some rude staff, they have very low inventory and it has been this way for months. The inventory is only getting worse each month. At last report, they are expecting some more inventory in April. It is only February...very hard to sell from an empty shelf. read more

Hours are great. People are friendly here, hardly ever a wait. Sometime their inventory isn't the best but not the worst.

Friendly, huge selection of all types of things, amazing deals and discounts for new customers. Will absolutely be back!

Good variety as far as the flower, always a good price as well! The rewards points system is cool as well, get to rack up points for shopping and use it for discounts. The bud tender that helped us out was named Audrey and she was very helpful, even gave us an extra discount for a mishap the day before with an online order we had made. Very informative and helped us get the best deal within the limit we were looking to spend. read more

Selection isn't great and sadly I won't go back because I'm tired of their hidden taxes! Bought 4 7a and they were trying to charge me $50 tax when everything g was suppose to be $140 max! I'll stick to connected cannabis they are by far the best dispensary in California! I ordered online at 6:30 am they open at 7 am I go in at 7:45 two guys standing talking. My email said wait for another email but that might take all day! No one ever looks happy here. The customer service isn't great either! They don't really interact with customers and that's why they are there! :/ read more

Good staff, they had a good selection at a reasonable price with some nice specials... they had a nice selection when I was there

when you drive 25 minutes across Stockton to get your medication at 7 o'clock in the morning because they are supposed to be open but they cannot staff proper security so they stay closed. I was a customer of this store and would visit every other day not happy about the pricing but went out of my way because they opened at 7 o'clock in the morning and I need that early pick up. You guys have lost a good customer because of this. too many cannabis dispensary and delivery companies to have yours closed during normal hours of operation. there are plenty of times I go in and Security is on break and a normal staff member is behind the counter you don't shut the store down then so why would you not open on time because of security guard. read more

Good variety of products. Watch the sales for good deals. Employees are helpful and knowledgeable and provide fast and efficient service.

never ever have I gotten bad service. I love the Stockton store. ppl there awesome and knowledgeable. some prices are high but, not all. great deals just ask them. they will always try to get you what your looking for or something comparable. read more

BF bought the wrong cartridge and they will not exchange or return within 24 hours of purchase. Beware.

Wish I could give it a zero star review. They are scammers and dishonest with their transactions. My total was around $41 and they rounded it all the way up to $50. It got charged to my debit. But then two days later, they charged me additional service fees. Be up front about your charges, will not be returning. Be careful if you are a customer here, and check your bank account to make sure they're not charging you without informing you about it. read more

Best service and selection in the 209. This will always be my #1 dispensary. The staff is friendly, bud is good. Can't beat it.

Bait & Switch + Poor Customer Service. I received the mailer from the new Concord location for a discount code to get $50 off $100 spent with their "code". The code doesn't work for myself and many other new customers. When I tried to contact the company the website provides a email where I've received no reply and a phone # that directed me to their Santa Barbara store. The service rep gave me the phone # to the Vallejo store. I found on my own the # to the concord store. I was told I could come in and they would honor the code. When I said I couldn't due to my disability, I was requiring delivery, they suggested I find someone to shop for me! I asked to speak to supervisor who's out until the afternoon. I asked for a call back and was put on hold. Finally, I was asked for name and number and abruptly hung up on. That's how your going to treat a potential new customer who lives a mile from your store? My initial order was $250. read more

Coastal - Proof of invalid code - Cannabis Dispensaries Near Me - Stockton, California

store looks nice and clean but good god the service. rude short dude tryna sell me everything and when I say no gets defensive. They do have a lot of stuff and price ranges but the service was just so bad wouldn't shop there again. read more

Love the store front, not really long lines and the staff is very honest. Definitely recommend!!

They are not honest at all . went to try and get some weed at 9:30pm and drove by just to see them closed for the night even though it says they don't close until 10pm on google maps . LIARS and poor customer service read more

So I placed order online and went down as they open as 7am. There was no one in front, the door was locked and when I called they said something about an audit and not being able to open until noon but no note or anything. I have been going there since they opened and they just lost me as a customer. I would rather go without weed than shop with them anymore. They are not the same anyways. BYE Coastal. read more