I have delayed writing but I must give an explanation in terminating my association with this…read morefacility, since we have been coming to St. John's Animal Clinic since 2002. First let me begin with the positive, - [ ] Dr. Dawn Stewart- So sweet, compassionate and caring. Most of all professional and knowledgeable. What a loss for this practice! - [ ] Dr. Ashley- Assisted with transitioning my Hank across the rainbow bridge. Patient, kind and caring. She is the reason I stayed a little longer with this clinic. - [ ] Brandi- Assistant that always helped me and I could tell her true love for my pets by her enthusiasm when she saw us. Now for the negative events that have led me to my decision that it is time for a change. On September 14, 2024, I requested a refill on my dog's Heartgard. The office told me I would have to bring her in for a blood test prior to the refill. I explained my financial considerations and wanted to keep my dog protected. I first requested to set up the appointment on my next payday in 2 weeks and refill the prescription and that was declined. I then asked could they waive the $80 office visit to help me get her in sooner since I would be paying for bloodwork and an exam. They told me they would speak to Dr. Hill and call me back. There was never a callback. This facility has gone corporate. This veterinarian does not care about a lifelong client. I should have left long ago but stayed.  I absolutely cannot return to this practice.   After 22 years of being a client, with multiple pets, I have literally spent thousands of dollars at your clinic. But I get treated so poorly. No customer loyalty or compassion for my situation. Therefore, it is well past time I move on. I understand a big corporation has acquired the practice and only is interested in money, I can certainly see that with just the increase of the price of an office visit.  I will give this advice, people want a constant perception of caring and consideration. It is good public relations. This notice will also be posted on the reviews of your clinic. Like other reviews, it's about $$$$ not customer service. I was told there would be a callback after speaking to Dr. Hill concerning my requests but nothing. Due to No response from your office concerning considerations and requests- at least call me back when you say you will. I hope you and your corporation are happy together.

Dr Hill & the entire staff (Gail, Lauren, Carmen & Miranda) were outstanding & made our dog very…read morecalm & comfortable. We would highly recommend AMC at St. Johns to anyone who truly loves their pet. Jim & Deb E

EcoVets has been a blessing for us. This place is truly special…read more They deal with emergencies and we go periodically to visit a neurologist who has been helpful with our dog Magnus who has seizures. It's good enough that other veterinary students come here to learn as well. I don't know the long term success we will have with managing Magnus' seizures, it's simply comforting to know that we have someone who specializes in this area within reach. It is so clean, and the staff loves your pet almost as much as you do. While going to the vet is not a pleasant experience, it's nice to know that you're in the best place possible.

Thank you, EcoVets, for the incredible kindness, compassion, and dignity you showed my dog and our…read morefamily during such a heartbreaking time. We had to say goodbye to our beloved dog, and the staff treated us with so much respect and genuine concern. They did not rush us and allowed us to be present before, during, and after our pet passed. It is an unimaginable experience to euthanize a pet, even when you know it is the most loving decision. The compassion, patience, and support we received helped my son and me feel comforted when we needed it most. We are forever grateful for the care and kindness you showed our family.

Love our Murabella Vet Hospital. Everyone loves our boy and takes very compassionate care of him…read more From day when in critical puppy age, they even got done on the floor and played with him to make him comfortable. They try very hard not to over-stress him as he's become more nervous the bigger he's gotten and all the shots through these first few puppy months. We've had to go almost monthly for all his immunizations etc..They give expert information on his specific breed which is wonderful. They show also how experienced they all are as well. I love that you don't wait in a front lobby area with other animals to over stress also. We walk in get weighed and off we go to our room. Very clean and always smiling friendly faces and our cute welcome sign when we show up. We love your team.

Maddy and team went above and beyond to assist my laboring girl who was in distress. I've been to…read moremany vets in my time, as I own a kennel. I have NEVER had the level of service I received from this team. I am a huge fan! Will definitely be given them my business in the future.

You learn the difference between a good vet and a fantastic vet in crisis…read more Our crisis is our 1 yr old Doberman Halo. She struggles with major GI issues that all logic would point to her being near death each time. I desperately needed a vet I could trust with her life and my mental health. Everyone at Animal Medical Clinic is fantastic. Im not just saying that cause the front desk is nice.. That the vets costs are fair and they are trustworthy... Or that our dogs enjoy coming here... Although those statements are true... I'm saying they are fantastic as in crisis they are the glue that keeps us together. I can feel confident in what they recommend for diagnostics. Dr.Russell is comforting, personable and a wealth of knowledge. We have had health emergencies in the past with other vets and left scrambling. Dr.Russell and his team handled everything all the way down to the little details. Which in the moment felt pretty big. My precious Halo is healing from yesterday's life saving surgery. I'm just in awe of how this all went. I'm forever thankful to Animal Medical Clinic. We have three Dobermans at different stages of life. We are happy to make the 45 minute drive for their care. Thank you Animal Medical Clinic!!!

My older Aussie was having breathing problems and my regular vet told me to take him to the ER. I…read moregoogled animal er near me and this clinic came up I rushed in and explained my emergency they took my info and put me in a room - after 15 minutes I walked out of the exam room to ask someone to please help my dog - a male vet walked over and told me I needed to take him to an er that they were not equipped to handle emergencies-- Why would someone do that - leave a struggling elder dog to suffer only to find out they wouldn't help him - why didn't someone tell me when I walked in that they couldn't help - precious time wasted - Again, dog was in complete distress and I was worried beyond belief and they did nothing-

I brought my 9-year-old Yorkie, Chance, to this veterinary office yesterday for two reasons: we…read morewere looking to establish care with a new veterinarian for our dogs, and I wanted to have Chance's teeth evaluated and make sure he is healthy enough to undergo a professional dental cleaning under general anesthesia. We also have another dog, Hazel, who we plan to bring in and establish as a patient here in the future, so finding a vet we feel comfortable with for both of our dogs was very important to us. Unfortunately, I have to admit that I didn't keep up with Chance's dental care the way I should have, and he has already lost a few of his front teeth from heavy plaque and tartar buildup. As a dental hygienist, this is especially hard for me because I know firsthand how important oral health is and how much untreated dental disease can affect overall health. I feel terrible that I let his teeth get to this point. Chance had a dental cleaning when he was around 5 years old, but it was more of a superficial cleaning. At the time, they essentially wrapped him up like a little burrito and cleaned his teeth without anesthesia. Since then, it has been several years, and I even tried using my own dental instruments to clean his teeth myself. I quickly realized that this was not something I could safely or effectively do at home, and I certainly didn't want to put him through being restrained and wrapped up again. I knew he needed proper dental X-rays and a thorough cleaning performed by a veterinary professional. At our appointment, Dr. Walsh carefully evaluated Chance's teeth, and we also had a senior blood panel done to make sure he is healthy enough to undergo general anesthesia and to minimize the risk of any complications. We are currently waiting to hear back about his bloodwork results. In the meantime, he was prescribed antibiotics to help reduce the bacterial load before his upcoming dental procedure. So far, I've had a great experience with this veterinary office. The vet tech took the time to go over all of the expected costs with me, provided a written copy and detailed breakdown, and I really appreciated the transparency. I especially liked that they included potential extractions in the estimate just in case they are needed, while also explaining that those charges would be removed if extractions are not necessary. Based on what I've seen with Chance's teeth, I unfortunately expect that he will need at least a few extractions, especially because I noticed how loose some of his teeth were when I attempted to clean them myself. We have already scheduled Chance's dental cleaning with Dr. Walsh for a few weeks from now, assuming his bloodwork comes back okay. I'm very happy that we found this office and feel confident that Chance is in good hands. We came in specifically because of his dental needs, but we were also looking for a veterinarian we could establish a long-term relationship with for both of our dogs, and so far, we are very happy with our experience. We look forward to bringing Hazel in as well and making this our regular veterinary office. Most importantly, I'm looking forward to getting Chance's mouth healthy again!

I take my Border Collie to Dr. Chris at Antiqua Vets. He is one of the most professional doctors…read morethat we have ever seen. He and his staff love their work and it shows the way they interact with my beloved Gidget. I have nothing but praise for this clinic and highly recommend it to anyone that cares about their pet like I do. Thank you Dr. Chris! John L.

This past Monday, we had to do the hardest thing in our life and put our sweet Labrador down…read more Through heartbreak, tears and sadness this office was professional caring, sweet. Provided tissues treats for the dog gave me a little jar full of his hair. Than 4 days later I go to pick up his paw print, there was a sympathy card signed by all the staff, as well as another card with the print of his nose and paw. Saying from my nose to my toes I was loved. Had me crying all over again in the park lot. Thanks everyone

Small and family owned. Took my furry beast in for some shots since moving from Texas. I loved…read moreTerry at the front desk and Carson the tech and the vet's son- everyone was friendly and kind and they have specials on meds on Tuesdays and honor prices on Petmeds. We have our new Vet for sure.

Places that are comprehensive, one-stop shops make life so much easier. This clinic is a pet store,…read moreboarding facility (long- and short-term), grooming salon, veterinary clinic, and they can even do specialized services such as dental work for your pet. As someone who travels a lot for work, I love knowing that the vet is steps away from the boarding facility when I leave him there before a trip. The techs light up when they see him and it makes me feel better knowing they remember him and know how he is and what he needs. Aside from highly knowledgeable and friendly staff, you can't beat the price point. Most affordable boarding I've been able to find, and the dental cleaning he had done recently was less than the averages I was finding online. Love this place!

I have used this veterinary hospital for at least 15 years and have always been very satisfied with…read morethe care my pets received until a recent experience. My dog requires prescription diet food, and I asked the office to approve the prescription through Chewy after Chewy informed me that the request had not been authorized. When I contacted the veterinary office, I was told they no longer approve prescriptions through Chewy and that I would need to purchase the food through their online store or come in person to pick up the prescription. I explained that this was not possible at the time because I was on my way to take my husband to the emergency room and my dog was running out of food. I asked if an exception could be made given the circumstances, but they declined. I found this response to be unnecessarily inflexible and lacking in compassion, especially considering my long history as a client and the urgent personal situation I was facing.

Incredible vet care! Great vet team! We've been taking our dog here since he was a puppy (so five…read moreyears now) and they've taken such amazing care of him (even though he hates going to the vet and puts up a fight every time)!! The team is so patient and they handle our feisty little Pomeranian with such love and compassion-even though he barks and bites- they truly do not seem to mind and seem to love him anyway. It's nice to feel like my dog is not only ~being taken care of~, but he's being genuinely ~cared for~ by a team who even recognizes and greets him with a laugh and smile every visit! We've seen all four of the vets on the team throughout the years and can say they're all amazing! And most frequently see Dr. Vinge who is wonderful! Special shoutout to her vet tech, Grace, who is a lovely ray of sunshine, one of the sweetest people you'll ever meet and takes great care of our dog! The office is very good about communication- answering calls, replying to emails, keeping up with check-ins for after service care. Very good about appointments as well; rescheduling, squeezing us in, moving appointments around to accommodate schedule, etc. The office itself is very nice and has a homey feel, with a community chalk board, 'meet the staff' and compliment wall, and an office pet as well! Our dog has a lot of medical needs and it's really nice to know he's in the best of hands and receiving the best care here. Really appreciate all that Southeast Vet has done for him

Once again, right there for us in an emergency. Kindness and compassion by the boatload.read more