I have used this veterinary hospital for at least 15 years and have always been very satisfied with…read morethe care my pets received until a recent experience. My dog requires prescription diet food, and I asked the office to approve the prescription through Chewy after Chewy informed me that the request had not been authorized. When I contacted the veterinary office, I was told they no longer approve prescriptions through Chewy and that I would need to purchase the food through their online store or come in person to pick up the prescription. I explained that this was not possible at the time because I was on my way to take my husband to the emergency room and my dog was running out of food. I asked if an exception could be made given the circumstances, but they declined. I found this response to be unnecessarily inflexible and lacking in compassion, especially considering my long history as a client and the urgent personal situation I was facing.

After years of spending thousands of dollars on a rescue kitty, I am stuck looking for a new vet…read more We had a bleeding kitty and they refused to see her without an appointment. When I asked if they could call with any cancelation the woman became confused. When I tried to explain the symptoms, the lady accused me of yelling. I could NOT get her to understand and she hung up on me over and over. I begged them to give my # to Dr Brown so I could get a referral and they refused. ITS NOT POSSIBLE FOR AN EMERGENCY RESPONSE TEAM TO MORE INSENSITIVE OR MORE UNPROFESSIONAL. SAVE YOURSELF THE YEARS OF $$$$ to be disrespected as your cat is bleeding all over the house. ST JOHNS VET YOU SHOULD ALL BE ASHAMED!!!!

Great service. Super compassionate, informative, and patience with all of my questions. Impressive…read morecare and attention to your pet of what I witnessed with other patients as well. My dog needed emergency surgery and he was seen and attended right away. Would definitely recommend. Took great care of my Clyde and treated them like their own. Facility was clean, neat and organized.

Excellent service! Very highly recommended. We had to take my GS puppy there twice over the…read moreweekend, and they could not have been more kind and patient with both the puppy and us! They didn't rush us, even though they were busy; they made sure we were taken care of and could ask all the questions we needed to. Prices were reasonable, and they asked us first before doing any procedure to make sure it was in line with what we wanted and could afford. Have them in my contacts on my cell and will use them anytime I have an after-hours need.

This past Monday, we had to do the hardest thing in our life and put our sweet Labrador down…read more Through heartbreak, tears and sadness this office was professional caring, sweet. Provided tissues treats for the dog gave me a little jar full of his hair. Than 4 days later I go to pick up his paw print, there was a sympathy card signed by all the staff, as well as another card with the print of his nose and paw. Saying from my nose to my toes I was loved. Had me crying all over again in the park lot. Thanks everyone

Small and family owned. Took my furry beast in for some shots since moving from Texas. I loved…read moreTerry at the front desk and Carson the tech and the vet's son- everyone was friendly and kind and they have specials on meds on Tuesdays and honor prices on Petmeds. We have our new Vet for sure.

I posted this review on Google, but I desperately want to share my story. I am so delighted with…read moreAntigua Veterinary Practice. I cannot say enough good things about the caring, competent people at this vet. If you live in the area and are looking for an incredible vet who will take care of both you and your fur babies, this practice is it. To make a very long story short, I called them in tears, terrified that Hurricane Dorian was going to prevent us from being able to treat my dog's cancer fast enough to keep her with us (she'd been diagnosed that morning from a much less kind vet). The staff at Antigua listened patiently as I explained that we'd just lost our old dog to cancer the month prior, that our puppy was only a year and a half, and made time to see us that very afternoon. Amid the hurricane, my panic, the preparations they were making to ensure the creatures in their care were safe from Dorian, they made space and time for us. And after the hurricane had passed, they squeezed my dog into a surgery slot the next day to make sure she was given the best chance at life--they did this even though they were booked up for a month and a half, and were no doubt working with people whose animals had been injured during the storm. I have been to several vets on and around Anastasia, and Antigua Veterinary Practice is head, shoulders, knees and toes above the rest.

I take my Border Collie to Dr. Chris at Antiqua Vets. He is one of the most professional doctors…read morethat we have ever seen. He and his staff love their work and it shows the way they interact with my beloved Gidget. I have nothing but praise for this clinic and highly recommend it to anyone that cares about their pet like I do. Thank you Dr. Chris! John L.

Took my dog in for a surgery, the staff is awesome and very welcoming!! They have great services…read moreand were very helpful with after surgery instructions!!!

The care and love these people pour into our pets is so genuine and above and beyond anything you…read morehope for as a pet parent. I am so grateful for Dr. Rockey, Chantelle, and the rest of the people at the St. Augustine Humane Society. Thank you for loving our pets so well, speaking on a personal level explaining veterinary terms in plain speak, and never judging or pushing unnecessary things. Thankful for you guys more than I can express!

Always have received great service for the past year we been going there for our two dogs. They…read morewere able to resolve a chronic problem that our previous vet could not,

Very grateful Dog mom! After finding out the news that…read morethere was spots on our dogs spleen and it be removed it was stressful and very concerning but Dr. Bendick and her staff were so supportive and helped ease our concerns. They answered all of questions and kept up in the loop the day of his surgery and after. Our dog Flint is very fearful and reactive when going to our normal vet but when we walked in the door of Moultrie clinic our dog was calm. It eased our anxiety even more when we dropped him off to get his spleen removed. The staff truly cares about each pet that walks through the door

Love our Murabella Vet Hospital. Everyone loves our boy and takes very compassionate care of him…read more From day when in critical puppy age, they even got done on the floor and played with him to make him comfortable. They try very hard not to over-stress him as he's become more nervous the bigger he's gotten and all the shots through these first few puppy months. We've had to go almost monthly for all his immunizations etc..They give expert information on his specific breed which is wonderful. They show also how experienced they all are as well. I love that you don't wait in a front lobby area with other animals to over stress also. We walk in get weighed and off we go to our room. Very clean and always smiling friendly faces and our cute welcome sign when we show up. We love your team.

Maddy and team went above and beyond to assist my laboring girl who was in distress. I've been to…read moremany vets in my time, as I own a kennel. I have NEVER had the level of service I received from this team. I am a huge fan! Will definitely be given them my business in the future.

Sadly, We lost our Georgia after the doctor and the staff tried everything that they could to help…read moreher. They did everything that they could staying up all night to help her to get better and to be comfortable as much she could knowing that she couldn't get any better. We received updates every 3 hours on her condition. Thank you so much Dr. and his on call staff. We came in early in the morning to say goodbye Georgia was beautifully prepared to be at peace since she passed in her sleep. Thank you so much for ALL that you have done especially made it easier for us to grief and to accept her passing since she passed peacefully

This office closed with NO notice to clients or her staff!! Good luck getting any records or…read moreinformation from them. So disgusted with the way she handled this. I knew something was up when she kept raising her prices.

My dog, Clyde, had emergency surgery and we had to leave our pet to recover there after surgery…read more The entire team was kind, reassuring, and professional, which made an incredibly difficult time much easier. They truly made us feel comfortable entrusting our pet to their care. Incredible communication during his stay and very informative throughout. So grateful to them.

Jackson Veterinary Hospital is truly a gem. Dr. Crabb is amazing--she's empathetic, compassionate,…read moreand has the kind of bedside manner that instantly puts both pets and their humans at ease. My golden retriever, Ruby, absolutely adores her, which says it all! The front desk staff are always friendly and easy to work with, and the vet techs treat every pet like their own, showering them with love and attention. The office is spotless, clean, and welcoming every time we visit. I honestly can't say enough wonderful things about this veterinary hospital--it's everything you'd want when trusting someone with your furry family members.

I brought my 5 pound poodle in after going through major medical problems. He was fantastic. Much…read morebetter than the other chain vets I tried. A very caring vet that with all of his experience knows so much more than new young vets in chain vets. And he doesn't over charge for medications.

What a wonderful experience working with Dr Hirsch and crew... Our two feline boys get their…read moreannual physical by Dr Hirsch and this year he noticed our little boy had lost a concerning amount of weight since his last checkup and consulted with us. He gave us straight forward information which was pivotal to making a plan to care for him and provide him with a good quality of life he deserves giving him a chance to live a longer happier life. All the staff.... Dr. Hirsch, Jessica, both Alex and Alex and everyone everyone we've met here are so compassionate, caring, empathetic yet very professional and knowledgeable that I couldn't imagine finding a better hospital to care for our boys. As icing on the cake Karen grooms and cares for our guys regularly keeping their nails nicely trimmed and fur so soft and healthy