After having multiple disappointing experiences with the Honda dealership I was determined to not go back. Co-Auto has been highly recommended to me from several friends and since its extremely close to home for me I took my CRV in for service. Every step of the process from dropping off the car, prioritizing services to pick up was pleasant and never felt that creepy "I'm being taken advantage of" vibe that I have with other shops. I am thrilled to have a fair, through shop that I feel good about doing business with. Highly recommend! read more

I have been a customer of CoAuto for several years now and they have done a great job every time. Rochelle and Albert are always very helpful and fun to talk to, and make sure you know what services will be done and what is recommended. The co-owner Vinnie has gone above and beyond for me in the past to make sure my truck was properly repaired and that I was happy. He once even drove out to where my truck had died on the street to attempt a repair, and when the problem was too complex to solve on the road, he took care of towing back to the shop and even drove me back home. Incredible service. Their shop utilizes an online intake and repair service called ShopWare that keeps you informed of everything before, during, and after inspections and services with notes and pictures included. You can approve services right there on your phone with all costs laid out in plain view. Their company also mails out promotional rebates and offers incentives for recommending their services to others. I am not a mechanic but do perform many services myself on my own vehicles, and have even used their inspections as a valuable roadmap for what needs to be done next and when. For everything I cannot do or am not confident enough to do, I take my truck to CoAuto and recommend them every time. Fair pricing, fast turn-around and great people to talk to. I wish every shop were like this one. Over the years I had gone through at least five different mechanics in Reno/Sparks and had big problems with all of them. My same vehicle has been in and out of CoAuto several times for vastly different jobs and has come out every time without issue. I just wish they worked on pre-1996/OBDII vehicles still as I have two early 90's cars that could really use their expertise at some point. Such is the life of the project cars. Thanks to everyone there! read more

As the owner of an aging car, I'm so grateful that I've found such a great hometown mechanic as CoAuto. I've taken my car to them several times for different problems over the past couple of years, and every time I have been so pleased with the level and quality of service that I've received. The employees are always incredibly friendly and treat me with respect. They've never made me feel bad or guilty for not knowing something (which has been my experience before at other mechanic shops). Even though I'm a car novice, they've always explained the problems with my car without talking down to me. I've found their prices to be commensurate to the quality of their work, and I've never had to return my car for more work on the same problem. I also appreciate the technological conveniences that they offer; customers are able to schedule appointments online, and the mechanics can send you pictures of the work they're doing over email so that you can approve it without having to come in. Thank you for doing what you do, CoAuto! read more

Grateful for the consistently high quality, attentive, and compassionate service at co auto. I Love you, and thank you for fixing my car

Awesome customer service. They repaired my hood and put my bumper back together better then the mechanic who worked on it before. They also text you to make what they did is still working. read more

I moved here 2 yrs. ago and have been going to Co-Auto since. So friendly and helpful. They keep me ridin dirty!

I came here based on the reviews, and on the fact that one of the mechanics I trust the most in Reno is now working for them since he left the other shop he worked for. Excellent customer service end to end, and Larry was kind enough on sharing the good, the bad, and the ugly that was wrong with my aging VW. He was open, frank, and answered all of my questions. Seems I'm going to have to retire my VW, but when I get a new ride I will always take it to CoAuto, without a doubt. read more

I first visited CO Auto for a vehicle inspection last year when I purchase my care. I spent over $1000 in repairs and maintenance. This year, I had to return to Co Auto due to my crank shaft sensor mysteriously breaking off where the wire connects to the sensor. Co Auto provided a 3 year warranty on my part and I also paid nearly $350 for it, so I took it in. My vehicle was inspected that late afternoon and I receive photos of my wire and the top of my hood. They stated they believed it was caused by rodent damage. I let them know that was not possible and there were never any signs of mice or rodents in my car. I asked to have a mouse pest control worker to take a look at the car for a professional opinion. They agreed to this and also allowed for a 2nd opinion. I was quite upset about this situation and felt they were treating it unfair especially since there was no true evidence of mice. Day 1, The first photo I received of my wire displayed a broken off wire. Day 2, after I threatened the company with having my car further inspected by someone else. I received more photos of my car and wire later that day from a different mechanic who inspected my car again without my permission. This time I got photos of a wire that had marks all in it, when there were no marks in the previous wire photos. Needless to say the worker I spoke with was rude, unprofessional, and showed obvious detest towards me. I felt completely scammed and worried my car was tampered with so I got my vehicle off their lot and to a 2nd opinion. My second opinion, another repair shop, stated that the wire did not have bit marks and that there was no evidence of rodents in my car. No droppings, no destruction, and no nesting. When I also showed the photos to an exterminator, he was appalled that this was happening to me. I showed the photos to the mechanics at the other shop as well and they could see that the 2nd set of photos sent to me were not the same as the first set of photos sent a day prior and were not the same as the wire broken off in my car. read more

CoAuto - day 1 photo with no marks in wire - Auto Repair Near Me - Reno, Nevada

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Coauto is a great company. They did a great job servicing my car. They send pictures of everything and tell you what needs to be replaced urgently and what can wait. They took all the precautions to sanitize before and after during this pandemic. Thank you for supporting the healthcare workers! read more

Finally an auto shop you can TRUST! James was more than helpful when getting my SUV serviced and the co auto team completely satisfied my experience and got my SUV all fixed up. Drives like new! They even helped my brother with a warranty issue that he got fixed without having to spend money out of pocket at the dealership. They told him he could get it fixed without paying through warranty and I was shocked! I'm so used to auto shops giving me the run around and charging insane amounts of money for crappy service. Co auto is the only place to take your vehicle! They are truly the best! Be patient as being the best auto shop it can take a minute to get your car completely serviced but these guys will handle your car issues like the pros they truly are! read more

I have been taking my Honda civic to Co Auto since I got my car. They are best and I feel like they take awesome care of me and my car. I highly recommend them for auto service. I will continue to take my car there!! read more

I was very impressed with COAuto's service. Rochelle at the front desk was very knowledgable and transparent. The mechanics were able to identify and fix the various problems on my car and didn't cut corners. my car runs smoothly now, which is great! read more

My experience with CoAuto has been positive. Contrary to some of the other reviews, I do think their prices are reasonable -- their quote for some major work I needed done on my Toyota ran a few hundred dollars below what the Toyota dealership quoted me. The CoAuto folks even stayed open a few minutes late for me on a Friday so that I could pock up my car for the weekend. read more

This is THE BEST place to go in Reno for automotive service. After having a very unpleasant experience at Reno Toyota, I found CoAuto. The staff is always friendly and helpful; they give you their full attention and explain everything thoroughly. Every time I have brought my car in, the mechanics have gone above and beyond to make sure I am happy with the service- they even came to my home and cleaned up some staining that a leak from my car had created. CoAuto uses awesome technology to make the repair process transparent and makes payment so easy. I cannot say enough good things about this business: HIGHLY RECOMMEND!! read more

Love this place. They give you online updates on what's being done to your car, what needs replacing and

I highly recommend Coauto to anyone who is in need of quality auto care. They are truly transparent when it comes to taking care of your auto. They send pictures and details of the steps they take to service the auto. They are the only autoshop that gives back to the community, involves itself with vets, local artists and more. I had taken my car to another auto repair place in town. My car was starting to heat up when idling. The other place couldnt get get my car to replicate the heating up. They replaced a heating element and charged me 476.00. It didnt solve the problem. I brought it to Coauto. The 1st thing they did was check the pressure of the radiator cap. It was defective and replaced. Problem solved. read more

They are as Good as it Gets!! I just had them replace the brakes on my BMW. They were very fast, curtious and very affordable for great work!! Today, many people are scared to trust auto machanics due to ethics and honesty... Thank you Anthony & Vinnie for taking such good care of my car and me! read more

Awesome mechanics. Honest and very nice. 2 brothers running this shop. Great!!! Brought 3 of my cars in gave me great advise as to what I should do with each one. I bought a used car and needed to get it checked. They were very knowledgeable about what people doto sell used cars to pass smog when it shouldn't have passed. Helped me out alot. Thank you guys... read more

This is a very well run automotive business. It is very clean & highly organized. The mechanics r very knowledgable, prompt & thorough. They explain what is needed 2 repair ur vehicle, how much it will cost & the time required 2 fulfill the estimated repairs. They also know that keeping an automobile in good working order assures no surprises. They keep their customers informed of needed & required upkeep via your preferred contact options. I recommend these industrious & smart family business entrepreneurs. Once u & ur auto r under their wing, u will feel well cared 4 & wont need 2 go anywhere else. read more

I cannot recommend these guys enough. This shop is clean and is run by two brothers that have a passion for quality work and customer service. I brought my car in for an A/C repair, oil change, and general inspection. They had me good to go in only a few hours despite me dropping in unannounced. They let me know of other issues with my car and which ones are most serious and which can wait. They never tried to up-sell me or get me to make unnecessary repairs. They even fixed a hanging piece of plastic on my bumper for free! The owner even offered to give me a ride to work when my ride was late. You can't beat the quality of the repairs and service here. They saved me a few hundred dollars over a big box repair shop! Thanks guys! read more

I finally have my car back after a hellish experience with another shop. I can't say enough nice things about Co Auto. They are crazy knowledgeable, their prices are fair, customer service was some of the best I've ever had, anywhere. They were able to explain what was wrong with my car and never talked down to me, and did the job right the first time. I have complete confidence in their work and I'll never take any of my cars anywhere else. Customer for life. read more

My 530 overheated on the way up to Reno to see Scotty McCreery. I had to leave it in Reno an deal with it on Monday. Found CoAuto from Yelp reviews and they didn't disappoint. checked & diagnosed while I waited, drove me to my rental, quickly fixed and had me on my way...at a very fair price. Just today the Rachelle the office mgr called to make sure I was completely satisfied. Well done!!! read more

Brought my car in with some major issue. They did nothing.........literally because there wasn't much they could do. They didn't upsell me anything or try to convince me to do some insane repair that probably wouldn't work. They told me the reality and the only solution they were comfortable with. I asked about some much cheaper options and they told me the hazards of trying them and that they would not do them based on their experience. They were incredibly fair and honest and well all anybody wants from a mechanic is honesty and they had that in spades. Every time I see some one looking for a mechanic they are always asking are they honest I don't wanna pay for things I don't need. My experience today tells me they are HONEST so I will be back hopefully with smaller problems. read more

I had an air-conditioning problem and a check engine light for the outside air temperate sensor reading. Rats got into the car and chewed threw the wire to the temperature sensor. I clearly told the desk personal at CoAuto that the air conditioning was going hot and cold and the temp sensor reading was not working on the dash. I gave them all the analysis they needed to fix the problem. That was fixed for $164 they said. OK, expensive but I'll pay for the work to fix one cut wire. Nothing else was needed. But the bill was for $509.97. What! They told me the additional $350 cost was for analysis and testing. I'm a reasonable good mechanic but this was my daughters car and I didn't have the time to work on it so went to CoAuto. We were upset and after complaining they did help resolve the cost issue by refunding $213.00 which was appreciated. read more

I've been to CoAuto various times and each experience has been great. They work fast, everybody is always very friendly, and they stand by their work. Recently I returned when a part failed after 6 months, and their warranty covered the replacement 100%! It's a family business and they are always going above and beyond. Five stars for sure!! read more

This shop is unbelievably expensive. They Charged me $175 just to test a check engine light. After being told the $175 would factor into labor costs due to a quick/easy repair, my overall bill was $500 dollars to simply replace a 45$ dollar sensor in my vehicle. I recommend going elsewhere, even dealership mechanics don't charge the ridiculous costs this shop does, and i will not be returning here as a customer. read more

These guys do such a wonderful job they took care of me again. I can't tell you enough how happy I am with the service. Thanks to the whole team at CoAuto!!! read more

I highly recommend! Their very friendly, respond fast and show pictures of the work their doing on your vehicle. I have taken my car here twice for different work on my vehicle and was not disappointed. read more

Even though they were having a busy Friday they still managed to squeeze me in between appointments. They provided excellent customer service, as well as education about my vehicle. Outstanding work, Thank you read more

Tried charging me for things I didn't need and before you respond with a rebuttal I had my dealership give me a second opinion and told me everything was perfect. Don't trust the "well you also need..." without a second opinion!! Beware!!! read more

Holy crippies!!! Not only are these guys and gals good at their jobs, their warranties are phenomenal!! My little red Saab died originally due to the coil pack going out. CoAuto replaced it. It went out again, they covered it under the warranty as they should. No B.S. pretending to find something wrong just to try to charge me something. They just took care of business. Now the pack died again. Not only are they being honest and taking care of the issue, AGAIN, the towing was covered and another out of pocket expense as well. I didn't mention I wanted them to cover any other costs, they just took it upon themselves to deal with my stuff due to their vendors bad parts. They have stayed in touch with me to let me know whats going on all through this. WHAT A GREAT PLACE TO DO BUSINESS!!! read more

CoAuto did an outstanding job checking and recharging the air conditioning system on my 2007 Mazda Miata. After their work, the air is at least 15 degrees colder coming out of the vents. Vinnie and his team went above and beyond what I expected. He found that my battery was missing one of the retaining bolts. Fortunately they were able to fix that on the spot in just 5 minutes - saving me an hour or more trying to find the right part at an auto parts store. I plan to take my car (and my wife's car) back for additional work. Oh yeah, they also have free Wi-Fi in their lobby! read more

The lucido brothers know how to run a well organized and professional shop. My GMC Canyon had an issue with irregular idle. Anthony was able to diagnose it and teach me about how the O2 sensor worked by showing me on the diagnosis tool how the sensor should be functioning prior to repair. After the repair was completed, he took his teaching lesson full circle by showing that the new O2 sensor was functioning as it should and that the repair has worked. I have not had this issue since and the vehicle is running much better. Thank you Anthony for taking the time to teach me a little more about my vehicle while fixing it. It is also nice that they offer a 2 year, 24k mile warranty on the repair. read more

Was referred here by my brother in law; he takes all of his vehicles here and HIGHLY recommended I use them. I wasn't able to use their service since my truck is over two decades old but their customer service here seems top notch. When I called, the phone was answered on the first ring and Albert was incredibly helpful letting me know they don't work on vehicles past a certain age but was quick to refer me to another local reputable company that does. These 5 stars are for exceptional customer service, especially compared to other mechanics around town. My brother in law says their work is "damn near flawless" and he hasn't left a review so I'm passing that on. read more

Best experience imaginable for car repair. Seriously, the email contact, pleasant staff, clean shop, everything.

I had a bad oil leak last week and CoAuto was able to get me in and fully repaired the following day. Not always good times when your car needs repairs but I've always had good experiences taking my car to CoAuto. read more

By far, my favorite auto shop in town! Every time my wife and I bring our vehicles in for maintenance or fine tuning, we know the crew at CoAuto will take care of everything, charge us less than the competition, and do it with a smile! When we needed to do a bit more expensive repair, they provided us an easy to understand 1. 2. 3... priority list to help us decide what do first! When we walk in and when we check out, Rochelle at the front always makes us feel welcome and appreciated! We won't take our vehicles anywhere else!! read more

Vinnie and the crew at CoAuto are the best. The shop is super clean, the work is done in a timely fashion. They do high quality work. I have bringing my truck in for work for a while and would happily recommend them. I was not charged for my most recent oil change because CoAuto was taking care of healthcare professionals during the Covid-19 pandemic. Thanks!! read more

Wow this place is the best. Fixed my AC while on vacation in lake tahoe. The the best shop I have worked with ever. Take your car there and you wont be disapointed. There have very reasonable rates as well. read more

Today I had to take my Subaru in for the 30,000 mile maintenance checkup. I brought it after my dad did research of local places to CoAuto on Dickerson! They have the absolute best customer service ever! Not only did they charge me fairly (saved me $500 that I would have been charged at Subaru) they made me feel completely comfortable for not knowing anything about cars. They support local art and allow artists to feature their art there;) and told me that they've donated cars to needy families to give back to the community! I recommend anyone to go there. I never leave auto repair shops feeling this satisfied and respected as a customer. Check them out! Everyone who works this is incredibly nice!!! Thank you CoAuto! read more