Dr Christensen and his staff are some of the most professional people I have ever dealt with in the…read moremedical field. Friendly, caring and they know their profession.

Never made it to the dentist, but his staff is rude, unprofessional, dishonest, and couldn't care…read moreless about your dental problems. If the dentist is like his staff, he's a loser too.

I just wouldn't if I were you…read more I went here for about a year. Twice I had a series of very expensive dental appointments for which I paid out of pocket and then had tremendous difficulty getting reimbursed. The pattern was the same both times. I would receive notice from my insurance company that a claim had been paid. Then, allowing for time for the check to arrive in the mail, I would inquire about reimbursement. I was told it had not arrived. So I would inquire again the following week or two and so on until 4-6 weeks had elapsed. I would check periodically with the insurance company to make sure I was understanding correctly. This discrepancy in the facts represented by the insurance company versus their records generated no curiosity whatsoever in the accounting staff (Heidi.) I didn't seem to be able to speak directly to her as she always seemed to be unavailable when I asked. At one point I asked for a 3-way conversation between myself, the office staff and the insurance company. This seemed like the obvious, logical and perhaps only way to resolve the conundrum. But I was told, "We don't do that." From the perspective of a patient who has charged over $5000 on a credit card for dental care, has a payment coming due, the reimbursement seems to be in permanent limbo and there is no apparent effort being made to resolve the matter. The situation and attitude seemed to me to be that they didn't care that I was caught in the middle of a situation where the facts are in dispute and that I'll get a check when they're good and ready. I was just supposed to take their word for it in spite of repeated evidence to the contrary. I was not allowed to speak to the decision-makers directly. The poor receptionist had to bear the brunt of it all and she got quite upset, complaining until I was banned from the office. This though I never raised my voice or insulted anyone. I'm not sure how long it is ethical or legal to hold onto someone's money in such situations. Go to a dentist where they bill the insurance companies directly. This office is way out of touch with their patients if they think they all have the luxury of waiting who-knows-how-long to be reimbursed. They don't want anyone to be angry or upset in their office, yet they fail to perceive how their incompetence and obfuscation is the source of the trouble. Anyway, if someone is angry about how they are being treated, wouldn't you want to know and know why? Not these folks, apparently. They look at this situation as "I'm glad that angry guy is not coming back to our office" instead of "too bad we dropped the ball on reimbursements and needlessly alienated a patient." Not worth dealing with them.

I found the dentist to be unfriendly and NOT kind at all. I expressed my concern about the staff…read morenot wearing their masks and NOT being vaccinated. It's clear that the dentist is NOT concerned about anyone but himself. I will look to some other provider for the service that was not found at Dr. Harbolt's office.

Beware of this practice. They tried to do a normal cleaning when they had charged us for a deep…read morecleaning.

Any good review you read about this place is BS. Written by…read moreemployees or owners, this place is TERRIBLE! Little Shop of Horrors! ZERO Stars. Believe it. Pay the money and go elsewhere, such Dr. Goode. In the end you will SAVE money since they will try to sell you work you don't need to the tune of thousands of dollars performed by inexperienced dentists who don't have a clue and do more damage than good. They reschedule appointments, cancel them, it takes months, YEARS!, to get anything done. And when they finally present their "plan" for you it will consist of stuff you won't need with a good dentist. Forget about it. Go elsewhere. Stay away from Advantage Dental no matter where they are!

We recently moved into the area and wanted to establish care with a great dental practice. They've…read morebeen great!

A motorcycle accident turned some of my bottom teeth into chicklets and rearranged my teeth…read moregenerally. It was brutal. Then, Dr. Johnston swooped in like a teeth fixing superhero and saved the day. I am sooo happy with the results. He somehow added onto the partial teeth that I had left and made them look like nothing ever happened. Then, we did the clear braces thingy and shifted the teeth to their proper place. Plus, Dr. Johnston is just a cool person to be around and made me feel comfortable (and I hate going to the dentist). I don't recommend motorcycle accidents...skip that part...and I absolutely recommend Dr. Johnston to make your smile perfect.

As a parent I think it's actually more stressful for us than it is for our kids when considering a…read moredentist. Well I could not have been more pleased with this office, the staff and the doctor. We were greeted promptly and offered a tour. As a new patient, my daughter was given a welcome gift bag. The atmosphere was clean, modern and yet cozy. It really was a fantastic experience. Quick and efficient care, very thorough. We scheduled our next appointment already.

Removed three loose teeth, without consent from either me or my son, and then billed us $170 per…read moreextraction. The teeth were loose already, and were going to fall out naturally any day. This was medically unnecessary, traumatic to my son (as he didn't know what was happening), and possibly fraudulent. My son was shaken by the experience. When confronted with the bill, they refused to budge on the charge as "it was a procedure that was performed". Avoid this dentist office if you care about your children or your money.

I've honestly never had an experience like this before…read more Our kids had dental appointments scheduled, and the office canceled them because we didn't reply to an automated text message. We were never told that not responding would automatically cancel the appointments, and when we asked about the policy, they couldn't provide any paperwork showing we'd ever been given or agreed to it. The really frustrating part is that my wife left work early and drove all the way from Medford to pick up our kids, only to find out the appointments had already been canceled. Nobody called us, left a voicemail, or even sent a text saying they had canceled them. I'm a healthcare provider myself, and I've never seen a practice cancel appointments just because someone didn't respond to a confirmation text. Reminder texts are one thing, but canceling an appointment without notifying the patient is another. We wasted time, lost work, and our kids missed the care they were supposed to receive because of poor communication.

Dentists and care team are great but front desk staff routinely fouls up scheduling leading to many…read moreheadaches. If you schedule here, make sure you double check several times before appointment. They will change the appointment without letting you know. Even with appointment reminder card they filled out, they will say you rescheduled when you absolutely did not.​

The kindness and quality of care at Grants Pass Orthodontics has been exceptional in our…read moreexperience. My son has been a patient for the past 2 years, and the office is always inviting, friendly, and clean. Dr. Erickson goes above and beyond for his patients and works so well with kids. We feel lucky to have him and his team in our town.

We were on vacation and my sons wife in his braces came out. I tried to get it back in, but failed…read more They got us in and did the repair free of charge. Super consider Orthodontist!

Wonderful dentist, wonderful staff. He pulled my back molars top & bottom as top was broken &…read moreinfected as well as my sinus. Everything from the shots, drilling, extraction were barely felt. Explained my after care & said to call any time if I have complications. (Which I don't). I give him & his office the highest rating.

Given opportunities to behave differently, Dr. Goode is an honest guy. I've seen him 2x in 3 or so…read moreyears. The office is professional and kind. My treatment from doctor has been professional and satisfactory. At each appointment he made a recommendation to me and told me where to go to save money, a great deal of money from which he could have easily profited. Today, I thought I was getting an invasive costly procedure, once again, Dr. said to my surprise, nope...no costly invasive procedure and a recommendation that I get something outside of his office, instead of profiting from me. I would recommend Dr. Goode for dental care in Brookings. He's a straight up, no nonsense, honest, quiet and polite kind of person.