We trust Cordinices Veterinary Clinic so much that we come from San Francisco! Dr. Grant is a thorough and personable doctor who helped us diagnose and resolve a rather tricky reoccurring urinary stone and bladder infection in our darling terrier/crested mix Posey Mae Pickles. A problem that our previous vet had failed to communicate a critical piece of her ongoing treatment. Dr. Grant never disparaged our previous vet which demonstrated generous professional courtesy. And lets not forget the lovely staff. The 2 folks at the front desk are awesome! Friendly thorough and genuine. They remember who you are and always give you reminder calls a day before your appointment! read more

I have to agree that the prices are outrageously high . . . but in my experience, veterinary care is simply extremely expensive . . . so how can I really mark that against one clinic? I have no opinion one way or another about the "desk staff" that everyone seems to keep complaining about. The only real gem here is Dr. Hack. When he leaves, I'm gone. It's not that there's anything terribly wrong with the rest of the staff . . . it's just that I've never detected any particular reason to go here except for the quite exceptional talents of Dr. Hack. He has always gone above and beyond the call of duty . . . for example, making return phone calls about my pet questions at 9:30pm when he finishes his day. I've also now used his home services for euthanizing one pet. His manner, professionalism and class made it, oddly, a beautiful experience. read more

The vets and vet techs are caring, knowledge, and professional. However this does not excuse a front desk staff that is negligent in my opinion. If you read the other poor reviews, my complaint about the front desk is not unlike everyone else. Whoever manages the front desk staff has the staff burnt out to a point where the 1-2 long time workers don't care and there is high turnover with the other workers leaving them undertrained and without any tools for improvement. I trusted the front office with their advice about a flea problem for my cat and they insisted to use my current med. It wasn't until the near death of my cat that the vet had a flea med that actually worked. My cat nearly died. This, in addition to constant mistakes with appointments, not calling in prescriptions, calling in the wrong prescriptions, and consistently incorrect billing means there is a problem. I am the fool who returns because the vet staff know my cat, but if you are a fool to go here, please do not trust the front office and bully your way through them. read more

A couple weeks ago was my first visit here. I moved to the area a couple years ago but had been very bad about researching good vets to take my cat to. The techs and the doctor were all super nice and really great with my cat. They were full of information for all my questions and had really creative ideas for how to tackle problems like weight management for the "little" furball. It was a wonderful experience and I would absolutely recommend them! I don't have the long-term opinion to give, but I talked to a few people in the waiting area who all seemed to be long-term patrons and they had nothing but good things to say. Edit: I wanted to add that the office is really clean. And I went in asking to get up to date on all the shots. They told me I actually didn't even need some of them, considering my cat was 100% indoors and didn't have contact with other animals. They were great about counseling what was necessary or not. One time in Texas, a vet convinced me to do a fecal test and didn't tell me the cost - they charged around $200 and there hadn't been any indication other than them saying "you haven't done one before on your cat?". Likely the history of him being adopted from a shelter played a part, but I think this happened long after the adoption and he had zero symptoms. Anyway, I left feeling like surely vets must just be pushing extra testing for the $$...and therefore vet visits weren't going to be affordable for me. This office renewed my faith that that is not the case at all! read more

Excellent, caring staff from the front desk staff to the top notch doctors. Outside of the UC Davis School of Veterinary Medicine, I think it would be hard to find better care in Northern CA. Prices are fair -- health care for pets can be as expensive as for humans, and you are paying for quality AND integrity. (More than one of the Codornices vets independently observed our dog almost certainly *didn't* need the operation our previous establishment had recommended). Sometimes it gets hectic and sometimes there is sad news; I've never found the staff be anything but professional toward human and animal clientele. We've since moved from the area and they helped us with a smooth transition (e.g., re: medical records). Unconditionally recommended... read more

Having rescued more than my share of dogs, I can confidently say that the vets at Codornices Veterinary Clinic are experts at diagnosing all kinds of diseases and conditions. Dr. Gurley in particular is extremely patient, knowledgable, and skilled in diagnostics, and in conveying the diagnosis in a meaningful way to pet owners. I think I've had appointments with every vet there, and surely every vet tech by now, and even though some of my dogs had some pretty difficult illnesses, each and every one was patient. I don't mind waiting when another animal has an emergency, or needs a little extra time, so I wouldn't fault them for anything like that, but for the most part, I've never had to wait more than 15 minutes over my allotted time. Here's an example of how skilled staff are: During a routine physical, I asked Dr. Gurley to do fine needle aspirations on several lumps on my 12-year old Dalmatian (these doges typically live to between 12-14). Several came back as fatty lipomas, but one showed cancer cells -- and it was the smallest lump. She recommended an ultrasound, which was expensive, but given the one cancerous lump, seemed like a reasonable diagnostic test. The ultrasound revealed a non-cencerous tumor in her spleen. While it wasn't cancer, it would have grown and burst her spleen, causing her to bleed out. It was a simple surgery to remove the spleen, and the single mast cell tumor on her flank. The diagnostics saved her live, and three years later this dog is bouncing around like a teenager. Often times, dogs die "suddenly", when in fact it is usually from something preventable like this tumor in the spleen. So, i credit Codornices Veterinary Clinic with saving the life of my beloved dog. read more

I have come to Codornices for over 10 years and with multiple dogs. Service has always been kind, patient, and respectful. When it came time for my little Rosie to pass on from bone cancer, Dr. Grant came to our home and sat with us for well into an hour, listening to stories, letting us cry and say goodbye to her. Afterwards, I received a kind and heartfelt note and he had made a donation to a rescue shelter in her name. These people care deeply about animals and the people who love them. read more

The doctors here are great and come highly recommended, but the people at the front desk seem cold and rude. Your front desk staff are the face of your company, it's the first people we interact with when we first walk in or call your establishment. When I first walked up to the desk no one acknowledged me or even said "hello, we'll be right with you" or "we will be with you in a moment" After a while a nice young woman called me over with a smile and asked how she could help. I go in and out of veterinary clinics all the time due to my career choice. I run a large pet care company in the East Bay Area and I will no longer be recommending Cordonises to my clients. I'd have to recommend Pets Referral, Kensington Veterinary Hospital, and Animal Care Clinic. The staff at the places I've listed are both friendly and helpful. Hopefully your front desk receptionists will get some extra training on customer service. If not you'll end up losing alot of clients to places that don't make their clients feel invisible. Maybe this doesn't happen to everyone that walks into Cordonises, maybe I just have bad timing, either way this has never happend to me at the other veterinary hospitals that I've listed. Hopefully with the right customer service training this type of behavior stops. From other Yelp reviews I've read I'm not the only one who has had this type of encounter with your staff. I'd love to recommend this place again if things improve, because the doctors here come so highly recommended. read more

We feel safe and secure with the expert and loving doctors and staff. Our third generation of pets calmly enter the friendly office of Codernices. read more

Codornices Veterinary Clinic - Clara - Veterinarians Near Me - Albany, California

I really wanted to like this vet from all the great reviews. I'm always very nice to everyone, as I am in customer service and understand what a tough job it can be at times, but my two experiences w staff have been bad. From my first appointment, the gentleman at the front desk acted very put out when he had to obtain my previous pet records. The male vet was pretty nice, but I felt like he was shaming me for having a Persian cat because of their teeth / flat face issues. And they are super expensive. They wanted $2K plus for a dental cleaning and possible extraction. And be warned, they do not deal w/ online pet medication orders. You will need a paper prescription to mail-in; a total pain in the butt. The sad thing is there doesn't seem to be too many great options for pet care in the area. read more

I've been going to Codornices (and Dr. Hack) for over 30 years -- several cats, several rabbits over the years, and a cockatiel. The HackN'Folks are just plain great. I like Dr. Hack better than any M.D. I've ever had. The staff have always been nice, and I've been there maybe 30 or more times. They've given our pets great care and careful diagnoses. And there have never been problems getting an appointment ~ I called this morning at 8:05 and was immediately given 9:20 a.m. the same morning for an appointment for my cat who was limping. They care a lot, and Dr. Hack has called to check up on an ill kitty. They also helped (with a pre-med) an earlier kitty who freaked every time I took her to the vet. They are opening a separate storefront in the same place for cats, in a few weeks, so the kitties don't get so stressed. An excellent and compassionate vet, and staff. read more

I had a hard time finding a good vet in the bay area, but my search is over. My two-year-old husky / pitt, Kaleb is not always the easiest patient, but Dr. Grant has been amazing both times we visited him (both on very short notice). The clinic is stocked with freeze-dried chicken liver treats, which goes a LONG way with Kaleb. They have always been incredibly transparent and fair about pricing --something that comes as a surprise after my previous vet experiences. It's a bit of a drive for me, but 100% worth it. Tons of parking and a very friendly and understanding front desk. Thank you, Cordonices! read more

Love this place. I moved from the East Bay to San Rafael and travel back to have my dog seen.

I brought three of my dogs here, and every time, they have been very kind and thorough. The vet (I believe she is Dr. Bentley), has been extremely thorough and kind to my dogs. She also recommends various things during treatment but never is pushy about anything. She seems to be very caring about animals. The others (like the vet techs) are also very kind and personable. Also, the bill is also not very expensive, and I am very thankful about that. Last time, I brought two of my dogs in for an urgent appointment, and even then, they did not charge me very much. One thing is that they are very busy, so to get a regular appointment, you may have to wait a week or so. read more

Codornices is totally awesome! We've taken both our dogs here for the past 4 years since 2009 and Codornices has consistently given them the best of care. The vets are very knowledgeable and very caring, and the staff is very kind and loving to the animals in their care. We've primarily seen Dr. Gurley for our pet's care and she is a wonderful veterinarian and very concerned with their well being. She has overseen the care of our 2 dogs since they were in the prime of their lives and through some of their older, aging years. A lot of the care required for the older dog can be expensive, but I've always been given options for tests and care. We've been impressed with the other veterinarians at Codornices as well, especially Dr. Grant. Consistently good veterinary care can be difficult to find and Codornices has it in spades. read more

Wonderful !! The staff the doctors are so caring and really take the extra step to make sure your precious pet gets the the best care. Dr. Lee is the best!! read more

We've had a fantastic experience here. Dr Gurley was kind and through while seeing my new dog on her visit. Outside of that, the staff has been incredibly accommodating with me. I've had to make multiple record requests, including some revisions, and the staff has been consistently responsive and helpful. Thanks so much to the entire staff! read more

I am so thankful for the vets here. They take the time to address all of our concerns. There is wonderful customer service and long time staff that remember all of our names. Dr. Grant has saved my dogs life twice by catching serious conditions that other vets have missed. I trust them completely. read more

Dr. David Grant is a fantastic vet. He diagnosed my elderly kitty's issues quickly and when it was time to put her down, he was so compassionate and caring. It helped me so much for him to treat her so sweetly. I will never forget how kind he was during the process. Linda Weiss read more

They are nice and do a good job with my elderly cat. They are expensive. They typically don't volunteer the cost of services so be sure to ask before you agree to anything! read more

I brought my cats here for their shots, a check up and also to get a rash dealt with. It was my first time and I came 15 minutes early as requested. When it my appointment time came and went, I was still waiting. As they took in a cat, I was told there would be one more animal and then me. 5 more animals and I am still waiting to be seen. It is now 40 minutes later and I am still waiting. Don't come here, whatever you do. I will not be back. I am not sure why they even offered that I would be the 2nd person seen if they were literally going to see everyone one else in the waiting room before me.... including about 4 people that came in after me. read more

dr. erica gurley is our regular doctor and jake, emma, louis louis, pepé and fanny and i love her! she's caring and knowledgeable and she listens to my bragging stories about my cats with a smile. so happy to have found her! read more

This establishment doesn't cut the mustard in my book. We have been twice with our 11 year old cat. The first time the vet seemed so scared of our cat (who, no lies, is a bit feisty for only weighing 8 lbs) that she gave an incomplete examination and then hurried us out the door. Give me a break!!--a pro vet should be able to deal with this sort of thing. What, this is the first time you ever dealt with a cat who doesn't like to have a thermometer stuck up their ass?!?!? Went back about a month ago for a general exam and called before our visit to warn them about our last run-in to see if they would like to give us some tranquilizers to calm her down. The gentleman at the front desk said oh no we won't need to do that. This guy by the way is a complete idiot.--a total mealy mouthed brain limper, who I swear should be fired for being rude and an imbecile to boot. So, we went in and had to wait for over an hour past our appointment, as there was an emergency with another pet, so I was fine with that. When we finally meet with the doctor he was incredibly friendly and really knowledgeable--but no wonder--he was just a temp vet there and his term was ending within a month or so. He had the usual trouble with our cat who refuses to be scruffed, but was able to weigh her and do some general exam things. When it came to taking blood though he had to call in reinforcements and they shuffled off to another room. This is when the trouble occurred. We could hear all kinds of cat screams and commotion coming from down the hall. I felt a little bad for them as our cat doesn't mess around. However, when the vet came back in, he took off his gloves like some ER doctor, and said he had some good news and some bad news. Good news = blood sample taken. Bad news = they broke one of her teeth. WTF? I felt like I was at a UFC match or something. The doctor shrugged it off--oh well, she still has her other teeth to eat with. Very unprofessional. So, the tooth area has now developed an infection and when we called today the little jerk at the front desk was like we're all booked up today. Really? to fix my cat's fucking tooth that you guys broke?!?!?!? Yeah, sorry, can't squeeze her in. This place gets lots of good reviews, but I haven't had good results so far--buyer beware read more

First off, the only reason I'm not giving this clinic a big, fat 0 stars is because I have never had any trouble with the vets themselves. They have always been very knowledgeable and gentle with my dogs. The nurses on the other hand lack both these skills. Yesterday, I took my terrier in for an injection and a nail trim. Usually, I am allowed in the back room for the nail trimming to hold her, yesterday they told me I couldn't come in. When they were done, my dog came out limping with blood on her foot. I kept saying what happened to her foot and the two people at the front desk completely ignored me. It wasn't until one of the nurses came out that my dog's foot got any kind of treatment. I had to actually ASK them to put the powder that stops the bleeding on her foot because no one offered it. The nurses overall attitude was very haughty as though my dogs pain was the least of her concerns. When I asked for the name of the nurse who cut my dogs nails, all I was given was a list of excuses and told that this happens all the time. I am outraged treating my dogs discomfort (that was caused by the nurse herself) was blown off as a waste of their time. I was never given a single apology and both me and my dog were treated as second rate citizens. This is the second time they've injured one of my pets and there will NOT be a third time. If Codornices doesn't work out some of their less desirable traits and figure out a way of preforming the services they're being PAID for properly, they will not be in business much longer. How many other injured pets will it take for them to learn how to do their jobs right? They don't even have the option of clippers or electric files for nail cutting. read more

We have been taking our cats to Codornices Veterinary Clinic for years, since it was owned by Dr. Richard Hatch. The vets and staff have been, for the most part, excellent and extremely caring - it is clear they love animals. In the past, they seemed understanding of people like ourselves who want to give our cats good care but are not able or willing to spend a fortune on vet bills, exams, etc. But since the clinic was sold to an outside owner, over the years there has been a change toward trying to push medical care on customers. I have put up with it because the vets and most of the staff have been so good. When one of our cats had to be put to sleep, Dr. Grant was the sweetest, most caring vet in the world and was very honest about the situation with my cat and didn't push me to spend thousands. Dr. Gurley is also a good vet who seems to understand that not everyone is willing or able to spend thousands and thousands of dollars on their animals. In former times, both Dr. Grant and Dr. Hatch understood that approach and would give you options for what could be done. Today I had a horrible experience. I called to get flea medicine for our 3 cats - the latest, very expensive flea medicine that we had been pushed toward the last time we needed to get flea medicine - and was told that they couldn't prescribe it for one of our cats because the last time he was in was 11/17, and it was over a year (basically a few days over a year!). Flea medicine!!! I was planning to take the cat in after the New Year, but was basically was told I couldn't order flea medicine until he came in for a doctor's visit. I was shocked - the woman quoted me some law that had never been quoted to me previously in our over 14 years of going to Codornices. She tried to push me to get an appointment right away, but I refused, since the holidays are coming up and I'm really busy. My cats are fine - I just wanted to be proactive and get them their flea medicine so I could give it to them right when it was supposed to be given. It seems like all the staff is under pressure to produce and schedule more appointments. Sometimes they are very helpful, and then other times they just push things on you. It is very upsetting. I long for the old days when Dr. Hatch and Dr. Grant were interested in the health of your animals and working with you to keep them healthy without incurring so many expenses. I guess this is true of medicine for both people and animals, but it is upsetting. I'm still thinking about what I'm going to do - whether to change vets. read more

I had a great experience here. We were new to the area and had been trying to find a vet we like and trust as much as our previous one. Between our two dogs we have been to a few places but now we can stop. I initially brought one of my dogs here a few months back for an ear infection and she saw Dr. Jacobsen who was warm and patient with my timid and nervous dog. She gave me plenty of tips and her tech was really helpful in showing me how to clean and instill the medication for my dog. I took my other dog here for his physical and vaccinations today and he saw Dr. Beth, who was the relief doc. She was also great- friendly, informative, and took her time with my uncharacteristically reserved terrier. The facilities are clean. Parking is easy. The wait times are short to get in for an appointment. The front desk was great both times I was here- nice, fast and efficient check ins and outs, and provided accurate fees over the phone. Highly recommended clinic! read more

Codornices was sold to someone earlier this year, and things have really changed for the worse. This refers to management and fees, and does not refer to Dr Hack or Dr Grant both of whom are excellent vets. Recently I requested an appt with one specific vet we've had in the past and we got someone who is new there. My dog's gone there for most of his life and here he is being seen by someone who doesn't know him at all. It's not worth the cost, crowding/hard to get an appt and the rude reception staff. Prices are really high--$64 for an office visit. So now I'm going to Pet Vet for anything relatively simple and won't go back to Codornices unless and until dog has a really serious, mysterious problem. Then I would try to see Dr. Grant -- but one more bait and switch and we'll be looking for a new vet. Really too bad because not that many good ones around. read more

Dr. Grant and Dr. Hack are wonderful people who don't just provide services -- they provide care as well. They are more than happy to explain things (sometimes patiently and more than once if you're distressed!) if you need help and take the time to make your pet feel completely comfortable with being handled for examination. I've never heard a harsh word from either of these gentlemen. Their staff is also lovely and all of them seem try to make a personal connection with their clients as well. Admittedly, I'm obsessive, so I came to them via referral: from the woman that I bought my house from; from my neighbors (both next door and across the street); people at Pt. Isabel; random people walking their happy dogs around town -- you get the picture. I was amazed that everyone that mentioned Codornices was positively thrilled with them. The only complaint was that there can be a long wait for non-emergency weekend appointments. Bleh - who cares about that? I'll wait as long as it takes to get my pup the best care that there is - and it's at Codornices!! read more

About a year and a half ago I brought my step-daughter's cat here because my cat knocked over a cat tower on top of her and she was bleeding on her head and got a concussion. Dr. Hack took pretty good care of her, but it was almost $1k! The two stars are for a decent experience that time... But I recently took my cat there with some strange skin and eye symptoms and Dr. Grant was very dismissive when he found a flea on him. He chalked all his symptoms up to fleas and suggested comfortis for fleas and gave us an ointment for his eye. There was only a brief visual exam and nothing else. We left on a trip the next day and our cat-sitter gave him the ointment daily, but upon our return his symptoms were WAY worse - now bleeding, swollen and crusty on his ears, around his eyes and open wounds on his head - plus the strange flakes and scabs on his back are worse. I already spent $350 for the visit and medication - I will not go back there. You would think they would take a little more time with a new client and not give us a big eye roll the second they see a flea. I am taking him to a different pet hospital today and will insist on a thorough inspection and some tests, as this is NOT a flea problem, but hopefully I won't have to insist. I was disappointed that Cordornice's doesnt have an email address listed, but I did send them a message on facebook about my cat's recent turn for the worse - will be interesting to see if they reach out. UPDATE: I talked to the Practice Manager, who suggested making an appointment with Dr. Grant for Friday. I sent her photos of my cat and am shocked they wouldnt make time for him to come in TODAY - he is really suffering and I will not wait until Friday. I told her I do not wish to see Dr. Grant again and am taking my cat elsewhere as I was not pleased with the level of care or service there, but do feel it's important that they know so they can improve their practice. Overall- very disappointing experience! read more

My dogs have had three separate vets, but none of them gave us good reason to go back. Veterinarian #1 had a dirty office. Veterinarian #2 was way too overpriced and would try to sell me frivolous add-ons. Finally, Veterinarian #3 was quick to diagnose big treatment, but didn't care to follow up with me regarding my dog's test results. While my experience with vets haven't been that great, I'm very happy to have found Codornices. As a brand new client, here is my initial impression: The front desk was very well run. I was checked in promptly, and the clerk thoroughly reviewed my paperwork. He even asked me to verify small details (like my year of birth), and explained how he was putting my dog's chart together and estimated my wait time. While sitting in the waiting room, I met a few friendly customers and one who had been a happy customer for more than 20 years. The office was very clean and well-maintained. The waiting area didn't smell like pet dander, there was no wear on the walls and zero pet waste on the floors. The seats were very comfortable, with lots of pet literature to read during my wait. And finally, the operatory was cozy for my dog - with a comfy pad on top of the cold stainless steel treatment table. All the staff were friendly and greeted my glances with smiles. While the office was busy - checking in clients every few minutes - no one looked rushed or stressed. This was a sign that the office was very well staffed. Finally, Dr. Gurley did a wonderful job explaining her diagnosis and educating me about my dog's needs. I had an appointment scheduled the following day, but the front desk called me to reschedule because Dr. Gurley became sick. However, she still called me back on her sick day to share the results from my dog's blood test. So far, so good! read more

UPDATE 4/20/2014: I am still loving this veterinary office after 8 years. I can make tech appointments for my pets if they just need a vaccine. They have been gracious about faxing documents to kennels etc who needed proof of vaccinations for my animals. Everyone there is gentle and sweet with my 2 cats and dog and they *never* fear going in there, which speaks highly to their bedside manner. My little dog is excited when he goes and he lost his cojones in the place. That tells you something about how nice they are, and how good they are with the animals. They are also willing to work with you to determine a wise course of treatment. They will offer you all of the latest cutting-edge treatments, but will also understand if you opt not to go for all of them. It is the best of both worlds--having a vet who can do everything to save your animal or keep him/her in tip-top shape, but who also understands when you need to go for a more conservative or less-expensive route. The vets will work with you to help you understand what your pet needs most and what s/he can live without. Bottom line: I really trust them, and so do my animals. ------------------------------------------------- 2009: I have been going to this vet for a few years and am quite surprised to read a few reviews condemning the place. The vets are great, the staff is great, and everyone has been very kind ( I usually run a tad late and have been quite frazzled a couple of times while there, and they were still extremely friendly and patient with me). I have never had trouble getting an appointment--not even once. And I tend to think that if they are busy, it is because they are great doctors with a devout following--not because they are the cheapest vets in town. And, to be totally honest, I have never waited in the office for more than 10-15 minutes before being seen. Waaaay better service than any doctor I have been to for myself. I have had to bring my cat in on short notice before and have had no problem getting an appointment for anything they considered urgent. They are also great about dealing with preventative care. One of my cats needed to have her teeth scaled, and was quite the fatty; the vet recommended that we deal with the weight issue first, and worry about the teeth after we dealt with the weight issue--very sensible. This vet, whose name escapes me at the moment, was very straightforward about why my kitty needed a special diet and how to do it--and I think it changed her life completely! She went from being a huge lazy slug to a rambunctious cat again, and I thank the vets at Codornices for recommending an appropriate plan (something I cannot say about Campus Vet, where we were prescribed unnecessary tests, etc.). I have also had really positive exchanges with the front office staff. When I stop by to buy cases of our cat food, they have always been very nice, even though they have to go outside to their storage shed to get our food for us. They have never been short or rude, even when we interrupt them with questions etc. I really like the people there. read more

I've been coming here for about 1.5 years. I've dealt with Dr. Yoo and she is very nice and a good vet as far as my judgment can tell. There was another vet (I think Dr. Grant) who helped us once and he was equally impressive. Also, can't remember her name, but one of the vet assistants was wonderful to my dog. She gave us all kinds of extra advice when he was really sick, taught us how to give him IV fluids, etc. All very good stuff... So why the bad rating? I've found the front desk staff quite unhelpful, and in one case straight up mean. Also, appointments are very difficult to come by. Perhaps management should consider how many patients they accept. I've called in before with an emergency that I believe should constitute a same day visit, and they offer an appointment 72 hours later. Bottom line: while the vets are good, the hassle of dealing with these folks is not worth it. read more

Finally fed up, and leaving cordornices. We adore Dr. Grant, and actually followed him when he left his previous clinic in Berkeley, waited patiently during his brief sojourn away from the Bay Area, and and then continued to see him at Cordornices. He even came to my house once just to do dental cleanings and extractions on my cat. He is gentle, knowledgeable, and trustworthy, and it makes me sad that we will have to move on. But I'm concerned about their fees, particularly the labwork. I've been a nurse practitioner for 10 years, and I don't know which lab cordornices uses, but the prices they bill are about THREE TO FOUR TIMES HIGHER than what Quest laboratories charge for the exact same lab tests on humans (ex., TSH, FT4, CBC, metabolic panel, u/a, etc.)!! It's one thing to set their own prices for exams, in-house tests and the cost to draw the blood and urine samples, etc., but I suspect they are doing huge mark-ups on the cost of the lab tests that they send out. The other concern is the front desk staff. I am sure that they are all very nice people generally, but they are very poorly trained vis a vis customer service, how to consistently explain clinic policies and procedures to all customers, and how to bill for services. In addition to being an NP, I am also a supervisor, and I can tell you that this is no way to run a clinic. Looking through these reviews, the poor customer service, as well as the high prices, are consistently noted as being problematic. It's no way to run a business, and it is a shame that these issues only detract from the excellent vet care that cordornices provides. read more

We became new patients here earlier this year. I brought my dog in for her first exam along with her skin allergy issue. Upon meeting with the doctor, he determined she had a bacterial infection that would require antibiotics to treat it. Also, because she wasn't currently on any flea and tick medication, she was prescribed NexGuard. Well, fast forward a month and my spouse had to bring her in for an emergency visit bc she was peeing blood. They determined she had a UTI and prescribed more antibiotics...and more Nexguard? This was surprising to me because it suggested two things: 1) they hadn't bothered to read her records to see that she was only just prescribed this a month or two ago. 2) they are only interested in making money ($800 for said emergency visit and extra Nexguard). Sorry, but we won't be returning. read more

If you are lucky enough to get to see Dr. Gurley, you are seeing one of the top vets in the San Francisco area in my opinion. She was my cat's vet at the S.F. SPCA for multiple end of life issues including kidney failure, anemia and heart; and she is a very smart and caring vet. Do whatever she recommends is my advice. Hi Dr. Gurley - miss you from the SPCA!! - Catherine read more

the vets are great! the help at the front desk, especially the man there is rude, unfriendly and not accommodating. BUT, I keep going because the vets and techs are wonderful. They are compassionate and loving with my dog - who has frequent health problems... read more

i really want to give 3.5 stars. currently i take my dog to cordornices - been taking him there since he was a puppy. i found this vet on yelp when i moved to oakland ... my primary reason for choosing it. anyway, the service is always good - i've had great experiences with dr. hack and dr. grant, no complaints there. i do need to express my frustration in that they are ALWAYS FULL. It's SO HARD to get an appointment - even when your pet is ill. Seems like the only way to get the appointment you want is to book it a month in advance. I just called to make an appointment for one of my cats who isnt' feeling well and they don't have anything for 2 days. I found it interesting that even when i told the receptionist that my cat was sick, that she didn't ask what was wrong with him, she just booked the appointment and rushed me off the phone. I understand this place is busy, but they should really consider the ratio of patient/doctor to make sure that each pet has the highest quality of care... I like the vets here a lot but it seems like they take on more than they can handle. read more

The one or two negative reviews I've read recently surprise me. I have only excellent opinions about the clinic and its staff. All of the people who work here are warm and welcoming, and obviously love dogs and cats. In particular, I have found Dr. Celia Olson to be particularly skilled and empathetic in dealing with my golden retriever puppy. My dog loves her, and doesn't mind going to the vet at all. read more

Been going there forever. BUT now they can't get you in to see Vet for 2 weeks! Even if you have been going there for 30 yrs. Why all the empty office space a few steps away if you don't open it? Sad to see this excellent staff have this scheduling situation. read more

I love Codornices! I may be slightly bias because I use to work there, but the doctors and vet staff I know first hand are wonderful, caring and do there best to give the best treatment to all pets in the hospital! I still would take my animals there if I had any, but at the moment I am without, but my family and friends all take their animals there still. I am disappointed with some of the comments made by other yelp reviews. I understand that not everything that happens is easy to understand, but all the complaints, beside long wait times, is pretty common in a veterinary practice. The cat that couldn't be restrained and the tech had diffeculty temping it....you want your cat to be quarentined at the county shelter at your expence because it fricking bit or even severely scratched someone! I don't think so. And the lady that got all snooty about the tapeworms....yeah you can bring fleas into your house on your clothing! And all it takes is ONE flea containing tapeworm to infect your animal if it is ingested! So dont be such a which and scold the tech for trying to educate you!!! Codornices staff is great and when I get another pet I will still go there for vet care, even though I work as an RVT at another facility and i live in Martinez!! I love them! read more