Dr. Cootes is an incredible dentist. She personalized every appointment and provides such a…read morewelcoming atmosphere. Her office is top notch, and she is knowledgeable and personable. I always enjoy my appointments with her, which is no small feat for a dentist.

110% recommend. I…read morehave severe dental phobia/ anxiety and it causes a gag reflex. Even for x-rays. This is what made me never want to visit a dentist until....now. I chipped a molar and asked in a community FB group for recommendations for a sedation dentist. Dr. Cootes sent me a message to let me know most if not all insurances do not cover sedation. I gave her my information and she personally looked up my insurance coverage (she is out of network, but routine cleanings are covered 100%). She sent me up with an appointment to diagnose the molar w/ an x-ray. I couldn't handle the sensors in my mouth so I opted for the panoramic machine. She took a look and let me know that it was the third molar that was cracked, and recommended that I have all four removed. Unfortunately, she can do any other tooth except the third molar and referred me to an oral surgeon. Before we concluded our visit with Dr. Cootes, I asked if she can try a dental cleaning, since it has been 5-7 years since my last attempt. She said NO PROBLEM and had a go. Dude! I had almost no issues with her gentle skills. She used a manual scaling tool instead of ultrasonic and I think that is what helped me. She was very patient and compassionate. I think that is what helped. I am looking forward to my visits with her in the future.

Dr. Park saved me from a root canal! I went to him for a second opinion after my first dentist…read moresaid I needed one. Dr. Park was very honest and forthright about my tooth, saying he could try saving it but if there was pain after the filling, I may need one. Wanting to avoid a root canal at all cost, I told him, let's do it! He was very gentle, skilled, and made sure I was comfortable. The tooth came out beautiful! It has been over a month since the filling and absolutely no pain or issues. I'm a little embarrassed about how gross my tooth looked before but had to share pictures on how gorgeous the filling came out. Thank you so much Dr. Park. I promise I'll floss more often

I visited this office on 8/25/25. They were a referral from a friend so I had a lot of confidence…read morein them. Boy was I wrong. This office is why people believe that dentist are scammers. First they told me it would be $234 to clean my teeth but I get 2 feee cleanings a year with insurance. Apparently this is the price for a deep cleaning which I NEVER asked for. Then Dr. Park said that the bridge I had need to be replaced so he was referring me to a colleague. To make a long story short. I walked out with an estimate charge of $5,500 in dental work. They tried to get me to obtain care credit. I was so upset and overwhelmed that I left wanting to cry. Two weeks later, I found another amazing dentist who said I didn't need a deep cleaning or a new bridge. The bridge just needed adjusting and my teeth only needed the standard cleaning. The new dentist was able to do my 2nd bridge using my insurance only. Please shop around and don't choose any old dentist who will use up all your insurance benefits in unnecessary procedures then turn around and charge you for what you really need but now you have to pay out of pocket

I get very anxious before and during dental treatments. I have had experiences with dentists who…read morelack empathy or care for their patients. My experience with Dr Smile so far has not been that. I saw Dr Song for an Invisalign button removal, and Dr Westin for a deep cleaning. Both of these doctors are amazing. Dr Song is reassuring, comforting and very patient with explaining and performing her treatments, her assistant Taylor was great as well. Dr. Weston is did my deep cleaning and he was very gentle and thoughtful. Consistently checking on my comfort level and talking to me about the treatment in a way that was humanizing and relatable. By the time my cleaning appointment was done the anxiety had left the building. I might have destroyed a couple of their stress balls (sorry). The appointment after mine did not show up, so Dr Weston allowed me to extend my treatment and get more work done than was expected during my initial appointment instead of rushing me out of the office. He literally walked me back into the treatment room after I started the checkout process. I thought that was very much going the extra mile. The office staff is great as well, Jasmine is super sweet and Marisela was patient and professional to explain a charge I asked for clarification on without showing frustration or judgement. They took the care to call me by my name which was nice. Is it the cheapest dental office around? No. But if this appointment is a representation of their standard of service, I will happily pay a little extra to feel like a human being during my appointment and not just a body filling an appointment slot.

Just had my cleaning and Abraham did a great job. He was helpful, informative, and a sense of humor…read morewhich goes a long way for me. All the staff here is so nice and helpful I feel like family. Shout out to Jasmin for always assisting me with questions or concerns. I definitely recommend.

If you don't want to listen to any up-selling, to bad just sit there ang listen. Because if you let…read morethem know that you aren't interested without letting them finish, they will throw you right out the front door and ask you not to come back.... awesome customer skills. And if you have any mental issues, they are not properly equipped to take care of you. I DO NOT RECOMMEND THIS OFFICE AT ALL. Notice how they didn't deny anything that I said... otherwise they would be lying.

Let me just say I have had horrible experiences at the dentist I'm sure we all have…read more However it was the beautiful walk in experience being greeted by Mildred and Olga (still scared cause I future tripped the whole experience) They knew exactly who I was before signing in Then Andria the great dental assistant talked to me about what was going to happen and calmed me down she was so great to talk to because my anxiety was building. then Doctor Ellertson was absolutely GREAT he described everything he was about to do and doing I didn't feel a thing I would recommend this to anyone who needed to go to the dentist THANK YOU SO MUCH SAN PEDRO DENTAL !! btw there music is on point and I watched Harry Potter the whole time thank you again .

Without hesitation, I highly recommend Dr. Rubiano for all your dental needs or emergencies…read more Several years ago, my old Dentist retired forcing me to desperately search for a good dental practice. It took me over 2 years to finally discover and settle on Dr. Rubiano. Influenced by my own medical career, I'm extremely selective choosing my family's medical and dental care. I learned that he graduated from a top school of dentistry, and unlike many in his field, he is trained and experienced in several different types of dental procedures enabling him to do just about everything in his office without the customary need for a second outside referral. And now, after several years under his diligent care, I can attest that Dr. Rubiano is truly a great dentist. He has consistently applied his exceptional skills and knowledge helping to fix, maintain and improve our family's teeth better than any dentist I have known. My wife presents with very particular and delicate needs that Dr. Rubiano has been able to quickly and successfully diagnose and treat, something other dentists in the past failed doing. Importantly, he is a decent and caring human being and his staff is also noteworthy for their friendliness and warmth. He really is the best.

Dr. Rubiano offers superb work. I don't mind waiting to see him because he offers great service,…read moreand work. Before getting work done from him, I had some horrible experiences that you can read about them in my other reviews. If you are looking for an experienced dentist, he is the Doctor. He is also caring and ethical doctor. His whole staff are helpful and very nice. I highly recommend him to anyone. He also sees my husband and two nephews because he is the best in CA.

I was originally very satisfied with work done on one of my crowns on tooth 12. Staff very…read morefriendly. However after receiving my 2nd crown along with a root canal on tooth no 4. It has been nothing but a nightmare. Going back to get an adjustment I found later was billed as an emergency visit when I was told there would be no charge. Then I had to go back again because food is getting caught in it and was told not only do I need their mistake taken out but need tooth 3 filled and will be charged more money . I was so upset I just walked out. I called again cause the crown on tooth 4 is now all jagged with Ruff edges and they can't even tell me if I will get charged if I go in. They gave me no choice but to file appeals and a grievance with my insurance company. Their billing is a mess to boot. I am very upset and in pain will probably have to go to the school of Dentistry and have a student pull out or fix their mistake . Such a crying shame . Esther Quesada.

The staff and dentists definitely came to my rescue yesterday. I had a god crown fall off of my…read moretoooth early in the day and within a couple short hours they were able to have me in the chair and reattaching it! The entire staff was so kind and my dentist made the experience a really good one. The office was super clean and comfortable as well. Thanks for all your help!

One of the best dentist I have had. Unfortunately I moved to Atlanta. Staff friendly too.read more

Very horrible service! My insurance pays 80% but this office finds a way to double bill me so I'm…read morepaying 50%. Constantly telling me one price and end up paying another. Not Port Friendly! They can care less about union workers

Have a great experience! Dr was very easy going answer my question! I was really nervous made it…read moreeasy !

"manager" Ana extremely rude and not considerate about patiences pain. going back and forth with me…read morehust cause his manager and I'm distrusted she wants to refuse service

Very professional. Beautiful, friendly staff, ultra clean office. They show great respect for…read moreyour needs.

My wife and I visited this office for several years and both now found another dentist in town. Dr…read more Sheng is competent enough but the billing practices are sketchy at best. We just received a $496.00 bill out of the blue which included multiple items over several months of services. The office claimed our Delta Premier plan was not paying them enough. I think they overcharge compared to other offices and that was another concern in our dumping them. Also, their mediocre office should be nicer for the premium prices.

Where to Start. First let me say this with my whole heart. Don't come here. I'm in my 60's and I…read morehate the Dentist but than who doesn't. I picked this place because it was close. That was my first mistake. It was pleasant. When I walked in took care of me. Didn't wait long process was good no complaints. X-rays done and this is where, I thought he's a nice kid good conversation no problem. (Darwin) I thought he worked in the front Desk came in and proceeded on explaining to me about this project they have would benefit me because of my age and taking care of my teeth bla bla. I asked how much and he tells me. $1,400.00 and some change. I say that's to pricey for me and proceed's to tell me about Care Credit. Would you like to apply. I agreed. I treasure my credit score. Bam I qualify. I said what the hell. I need this and we began the paper work. Now mind you we spoke of nothing else. The person that took my X-rays proceed to tell me what need to be done. There are 2 Teeth that need to come out. (Extraction) Not to concerned they weren't hurting me, they were back teeth (Molars). Made my appt. To have that done. By the way all the goodies I received for paying ($1,400.00) and change. The day of the extraction walked in not knowing what to expect and nervous walked up signed in did all the formalities. Darwin sitting right next to the young lady getting my info. I believe he was on the phone. The young lady gives me some paperwork to fill out. And than proceeds to tell me that the extraction is not included in the procedure, I said excuse me. Never once was I told. For today's work it will be $1,100.00. WHAT TO SAY THE LEAST I WAS MAD. I had just put the ($1,400.00) .i know this is long but, i am still angry. I did a claim on it and I got some money back. And then come to find out. That stuff he sold me on was for people that have swollen gums. I do not have that. My teeth have always been pretty good. It's the fact that this young man (boy) took my kindness as a weakness. Nope. Can't say it enough walk away from this place.

DO NOT book a dentist appointment with this company. I wish I didn't do it!…read more They have some answering service who takes their calls. The person spoke weak English so it took many repeats to get my details across. She booked me for a 12pm appointment on a Saturday, and when I asked the dentist's name... she did not know. The day before my appointment, I received a confirmation call. Apparently the dentist is out to lunch from 12-1pm, so they pushed me back by an hour. No problem. But a bit confusing as to why the answering service didn't know this. Then the office called me three more times to confirm my insurance. I even called back at the end of day to make sure I was all set. I mean. You guys handle appointments and dental insurance all day long. Shouldn't be that hard. I filled out the new patient forms online. Again, seemed standard. Well, I'm still sitting in the waiting room well past my appointment time. They had me refill out the forms because the internet ate them. And they're not able to verify my insurance. Because it is Saturday and the insurance office is closed. I told them I was approved yesterday via a fax. They can find nothing. What's so different about Friday and Saturday staff? Don't they have a process?? I kept getting told that I messed up by "calling corporate" -- which I verified with them, I did not. I called and received calls from their exact office. Someone else just walked into the waiting room with an appointment. They told him he also messed up by booking the appointment through corporate. If corporate answers your phone, then we're all booking through corporate. Right? So I'm sitting in the waiting room. With a TV blaring Sponge Bob Square Pants. I asked them to turn it off as I'm literally the only person in the room. The rest were kicked out for "corporate" issues. The woman did try to turn it off, but said she could not. I tried the remote too. I couldn't even turn down the volume. So if you want a lot of hassle and an office with such poor communication they can't even turn off the waiting room TV, then you've found the right office. -- UPDATE: I left the office without being seen. An exam is what? $60? I'm on a short timeline. Would've paid. And if the dentist who was supposed to see me had any sense, she would've seen me and taken the gamble that everything is as I said and she'd get that $60 settled on Monday. She was siting right there through all of this. I even explained that I'm anal with my teeth. I get them cleaned every 4 months. It's been four months. So I'm very easy. Instead, I will NEVER use this dentist. I will take my family of 5 elsewhere.