Dr. Cootes is an incredible dentist. She personalized every appointment and provides such a…read morewelcoming atmosphere. Her office is top notch, and she is knowledgeable and personable. I always enjoy my appointments with her, which is no small feat for a dentist.

110% recommend. I…read morehave severe dental phobia/ anxiety and it causes a gag reflex. Even for x-rays. This is what made me never want to visit a dentist until....now. I chipped a molar and asked in a community FB group for recommendations for a sedation dentist. Dr. Cootes sent me a message to let me know most if not all insurances do not cover sedation. I gave her my information and she personally looked up my insurance coverage (she is out of network, but routine cleanings are covered 100%). She sent me up with an appointment to diagnose the molar w/ an x-ray. I couldn't handle the sensors in my mouth so I opted for the panoramic machine. She took a look and let me know that it was the third molar that was cracked, and recommended that I have all four removed. Unfortunately, she can do any other tooth except the third molar and referred me to an oral surgeon. Before we concluded our visit with Dr. Cootes, I asked if she can try a dental cleaning, since it has been 5-7 years since my last attempt. She said NO PROBLEM and had a go. Dude! I had almost no issues with her gentle skills. She used a manual scaling tool instead of ultrasonic and I think that is what helped me. She was very patient and compassionate. I think that is what helped. I am looking forward to my visits with her in the future.

Dr. Park saved me from a root canal! I went to him for a second opinion after my first dentist…read moresaid I needed one. Dr. Park was very honest and forthright about my tooth, saying he could try saving it but if there was pain after the filling, I may need one. Wanting to avoid a root canal at all cost, I told him, let's do it! He was very gentle, skilled, and made sure I was comfortable. The tooth came out beautiful! It has been over a month since the filling and absolutely no pain or issues. I'm a little embarrassed about how gross my tooth looked before but had to share pictures on how gorgeous the filling came out. Thank you so much Dr. Park. I promise I'll floss more often

I visited this office on 8/25/25. They were a referral from a friend so I had a lot of confidence…read morein them. Boy was I wrong. This office is why people believe that dentist are scammers. First they told me it would be $234 to clean my teeth but I get 2 feee cleanings a year with insurance. Apparently this is the price for a deep cleaning which I NEVER asked for. Then Dr. Park said that the bridge I had need to be replaced so he was referring me to a colleague. To make a long story short. I walked out with an estimate charge of $5,500 in dental work. They tried to get me to obtain care credit. I was so upset and overwhelmed that I left wanting to cry. Two weeks later, I found another amazing dentist who said I didn't need a deep cleaning or a new bridge. The bridge just needed adjusting and my teeth only needed the standard cleaning. The new dentist was able to do my 2nd bridge using my insurance only. Please shop around and don't choose any old dentist who will use up all your insurance benefits in unnecessary procedures then turn around and charge you for what you really need but now you have to pay out of pocket

Very horrible service! My insurance pays 80% but this office finds a way to double bill me so I'm…read morepaying 50%. Constantly telling me one price and end up paying another. Not Port Friendly! They can care less about union workers

This place is amazing form the front staff to everyone they are all amazing. They truly care about…read moretheir patients needs.

I get very anxious before and during dental treatments. I have had experiences with dentists who…read morelack empathy or care for their patients. My experience with Dr Smile so far has not been that. I saw Dr Song for an Invisalign button removal, and Dr Westin for a deep cleaning. Both of these doctors are amazing. Dr Song is reassuring, comforting and very patient with explaining and performing her treatments, her assistant Taylor was great as well. Dr. Weston is did my deep cleaning and he was very gentle and thoughtful. Consistently checking on my comfort level and talking to me about the treatment in a way that was humanizing and relatable. By the time my cleaning appointment was done the anxiety had left the building. I might have destroyed a couple of their stress balls (sorry). The appointment after mine did not show up, so Dr Weston allowed me to extend my treatment and get more work done than was expected during my initial appointment instead of rushing me out of the office. He literally walked me back into the treatment room after I started the checkout process. I thought that was very much going the extra mile. The office staff is great as well, Jasmine is super sweet and Marisela was patient and professional to explain a charge I asked for clarification on without showing frustration or judgement. They took the care to call me by my name which was nice. Is it the cheapest dental office around? No. But if this appointment is a representation of their standard of service, I will happily pay a little extra to feel like a human being during my appointment and not just a body filling an appointment slot.

We've been coming to Dr Smile for a bit over a year now and we have all had wonderful experiences…read morehere. My child had wisdom teeth removed recently and Viviana and Dr Merati made the surgery run perfectly smooth and had zero issues with after care. Our family came here from another San Pedro Dentist and the care we've received is not in any way comparable to Dr Smile. Bring your family.

Very professional. Beautiful, friendly staff, ultra clean office. They show great respect for…read moreyour needs.

My wife and I visited this office for several years and both now found another dentist in town. Dr…read more Sheng is competent enough but the billing practices are sketchy at best. We just received a $496.00 bill out of the blue which included multiple items over several months of services. The office claimed our Delta Premier plan was not paying them enough. I think they overcharge compared to other offices and that was another concern in our dumping them. Also, their mediocre office should be nicer for the premium prices.

Excellent dentist and great dental hygenist. Overall staff…read moreand experience very positive. I highly tecommend.

Top notch care and expertise. Dr Sheets and her staff run the most professional, efficient, and…read morecomfortable dental office I've ever experienced.

I cant say enough about the quality of care provided by this office. From the front desk, to the…read moreassistants, to the doctors are all phenomenal. The front office is extremely on top of their customer care. They are fast, always smiling, and getting all the needed approvals as quick as insurance will appove them. The assistants are all awesome. They are very good at their jobs and very friendly. They are always efficient and on the same page as the doctor. The doctors are extremely efficient and down to earth. They can do most procedures in office but don't hesitate to send you to the next level of care if need be. Dr. Ellertson is extremely knowledgeable and friendly. It's just as nice talking with him as it is having him providing service. He tells you everything he is about to do which is a very nice approach. No surprises and he is very gentle at the work he provides. From the front desk to the doctors flawless experience for me. They even remember your name when you see them at the post office! I couldn't be happier with the level of service I get here.

If you don't want to listen to any up-selling, to bad just sit there ang listen. Because if you let…read morethem know that you aren't interested without letting them finish, they will throw you right out the front door and ask you not to come back.... awesome customer skills. And if you have any mental issues, they are not properly equipped to take care of you. I DO NOT RECOMMEND THIS OFFICE AT ALL.

Just changed from this dentist and realized how completely unhappy I had been for far too many…read moreyears. I was always deflecting upselling treatments and the concern was more about making money than giving good care. I am highly sensitive to Novocaine and it wasn't until I changed dentists that I found out that there were different types of Novocain that this office won't spend the extra $ to purchase. I have never had so many reminders about a cleaning. Again that is their concern for the $ over being reasonable.

CM from Torrance is absolutely correct. Shady as can be. Dr. Shook is very thorough and likelable…read morebut her husband who does the billing is a snake and completely unprofessional. He pads the bill and gives BS reasons why the bill is padded. I got a quote for cleaning after paying $1,400 at my first visit for an exam and a mouthguard. $1,000 for a mouthguard and four months later (March 2, 2025), Dr. Shook said it was already comprised. I have been wearing mouthguards for 30 yeas and have never had one ever be compromised. $1000 for crap. I went in on March 2 for a cleaning only and was quoted $160. Dr. Shook popped in for five minutes and checked my teeth and mouthguard. When I went to check out, Peter (husband) said it was $268. I said wait, I came in for a cleaning only. He said Dr. Shook has to do an exam every time. I said I was just here four months ago and paid over $300 for my exam, I don't need a second one. He said that is how we do things here. I asked to speak to Dr. Shook personally and he said she didn't have time. Not, let me take your number and have her get back to you. Just plain no, you cannot speak with her. Snake.

I've been going to Dr Jaksic for 30 years or so! He's terrific and so is…read morehis staff!! My brother would go no where else, always said ''Dr Jaksic keeps me out of the house of pain''!! Which is true!

Absolutely love the new digs. Plenty of "private" parking ( a dedicated parking lot ) so no…read morefighting / circling for a spot to park and no more 1/4 mile treks up to the offices. Doc sprung for some new facilities and they are top notch!!! Same unbelievably friendly, lovable staff with new facilities!!! Love Dr. Nick and his staff to death!!!

Dr. Rubiano offers superb work. I don't mind waiting to see him because he offers great service,…read moreand work. Before getting work done from him, I had some horrible experiences that you can read about them in my other reviews. If you are looking for an experienced dentist, he is the Doctor. He is also caring and ethical doctor. His whole staff are helpful and very nice. I highly recommend him to anyone. He also sees my husband and two nephews because he is the best in CA.

Great professional dental office, amazing staff, always super friendly, highly recommending this…read moreoffice. Always pleasure visiting this office! INCREDIBLE STAFF!