This was our first time trying Potbelly. The employees were not very friendly. We were excited to…read moretry something new, but all of them seemed very snobby and in a rush, minus the cashier. The cashier was kind, but she did overcharge us. We didn't go back for a refund, but it was odd she charged us for combos and added the drinks and chips in separately on top of that. The food itself was really good, so I'm happy about that. The Mac and cheese my son had was delicious! Inside was mainly clean, but all the tables were taken, so we ended up eating at a park instead. Overall, good food, but customer service could be improved.

Pretty impressed with this little sandwich shop. They're brand new and still working things out so…read morethe service was a bit slow but overall it was good. I think once they get into their groove and get a few weeks under their belt it'll run quicker. The sandwiches were delicious and we split an oatmeal chocolate chip cookie which was soft and tasty. I am looking forward to trying the soups, Mac and cheese and chili Mac when fall gets here but it's way too hot out to try those now. They also serve ice cream shakes and they looked so good when they made one but I can't do dairy with the heat so I'll have to wait to try them. The decor was pretty unique and made for a clean feeling. They had old pictures of potbelly stoves and a little section of tin ceiling over the kitchen. The staff were great and welcoming and they have a little set up for picking up online orders. There's also a drive thru. This is definitely a place I'll be frequenting in the future.

I have been planning to try this place for a long time. Finally I came in today to get tea and work…read morea bit since the Weber county library (another wonderful place in town) is closed. Oh my, this is such a cozy, serene, and beautiful tea shop. The boy who works here is super nice. They have a really wide range of tea selection. They have sandwiches and toasts too, but I did not try those yet. The tea I got is very nice. I think all tea or drinks on their menu look great.

From out of state visiting ogden , My mother and i stumbled upon this place. Both of us being…read morelovers of tea. My mother got a Turkish pomegranate rose tea and i got a london fog latte with with lavender. Both drinks were amazing !! I wish we had a place like this back home. Sarah helped us so much!! she recommended great choices and was so much help !!

I was at a conference in Ogden and found myself on 25th Street admiring the old buildings when I…read morethought I'd stop here for dinner because of the reviews and menu. I'm so glad I did. Everything was on point from the start. The staff were wonderful, welcoming, cheerful and very helpful. I could tell the staff were having fun but also working together as a tight knit group. It was quite impressive. I started with a local beer, the Cerveza Roja by Ogden Beer Co., which was very refreshing and touch darker than other Mexican beers, which I really liked. I also ordered The Burger, medium, with fries and let me tell you it was one of the best burgers I've had in a while. Again, everything was on point. The patty was probably one of the thickest patties I've recently seen in a burger, all the ingredients were fresh, the meat was quality, and perfectly cooked (my mouth just started watering as I write this), along with the fries. The brioche bun was soft and actually smaller than the burger and ingredients combined which is usually the opposite nowadays. Seriously perfect. I also ordered an Old Fashioned, again perfect, and The Hole In One (Bourbon drink), also very tasty. They also have a nice variety of mocktails as well. Next time I'd like to try something else but not sure I can pass up that burger. The staff all had different favorites so that should tell you there's a lot of other great choices to try. I can't stress enough how amazing the staff and my server were. I also found out who the owners were and could see they totally set the example for everyone working there. The whole crew ran around helping each other out and expediting like a well oiled machine but fast and nimble. I had to let the owners know on my way out as well. I know where I'll be eating on my next trip to Ogden. Cheers!

If you're coming here, get the chicken sandwich. It may not be the flashiest item on the menu, but…read moretrust me. The flavor palette is just absolutely exquisite and will justify your coming here. ...and on that note. I had to wait what felt like an epoch for my delicious, chicken-y reward, and despite the size of the restaurant and relatively tame level of busy-ness, wait staff still took their sweet time and did not get bread out in a timely fashion. The ambiance is like 'millennial interior design final boss' - imagine being trapped within the pages of Magnolia Table, and everyone looks and sounds like the first Google results for 'hipster'. I wouldn't mention this if the smarminess of staff didn't compound the frustration of having to wait forever for like three pieces of bread. So, if you're in the area and have a refined palette that craves rich, delicious flavors against a backdrop of open French windows, I'd say go for it. The food definitely outcompetes the annoyance I felt. But seriously, get the chicken sandwich.

There's something inherently appealing about Potbelly Sandwich Shop--the concept is simple,…read moreapproachable, and priced right. On paper, it hits that sweet spot: quick, casual sandwiches with a bit of personality. In practice, though, the execution doesn't keep up with the promise. The biggest issue is the production line--or lack of one. For a place built around fast sandwiches, a 5-8 minute wait from order to pickup feels unnecessarily sluggish. It's not just the time--it's the absence of rhythm. There's no visible flow, no sense that orders are moving forward with purpose. That's compounded by the physical layout: the counter is set back far enough that you can't really see what's happening. Instead of transparency and anticipation, you're left standing there, disconnected, waiting without context. Then there's the food itself. The sandwiches land squarely in the "fine, but forgettable" category. Hot sandwiches, in particular, miss the mark--more like something that sat a little too long than something freshly made. Think lukewarm bread with onions that feel more tired than grilled. Nothing is outright bad, but nothing stands out either. The atmosphere doesn't help. The energy behind the counter is low--no urgency, no enthusiasm, no sense that the team is driving toward anything. It feels static. In a space like this, momentum matters. Even average food can feel better when it's delivered with speed and intention. Here, that spark is missing. In the end, Potbelly has the right idea and the right price point--but without tightening up efficiency, improving visibility, and bringing some life back into the service, it struggles to deliver on what should be a straightforward win

So I tried to let them work out the kinks as a new business but it just keeps getting worse with…read moreevery visit. The sandwiches are good but the service is so bad. The two employees seem to be sharing a single brain cell and they have the get up and go of a zoo sloth. It's just after 12pm and there are no cookies prepped, the tables are trashed and the soups weren't ready. You can see the regret in the face of each customer as they watch the employees scramble around. I have to say I likely won't keep coming back because it just hasn't gotten better. It's a shame because the business has potential if it were run properly.

Decent sandwich selection and flavors we experienced were very good. We opted for a couple of the…read moreclassic Philly's and the Chipotle Chicken Philly. Bread was good, looks like it is baked in house. Sandwiches were made to order and came off the flat top piping hot. You will pay ~$9 for a regular sandwich and $18 for what they call a "giant." While they look small, they load these sandwiches with meat (not lettuce) so you are getting a LOT of sandwich for the price. Chips and drinks are available in a combo or a la carte as well. My only wish is that you could get Whiz on a sandwich here. There are only two choices of cheese and while not a deal breaker, a couple more options would have been great.

This place was absolutely disgustingly filthy. Food dried on the tables. Food all over the floors…read more I can only imagine how filthy it is in the kitchen around the food. The health department needs to make a visit. I went and got wipes from my car to clean my table. They were black from the filth.

Every time we come to Ogden we stop here and every time it is the most amazing experience! The…read morestaff is incredible, the vibes are amazing and the food is to die for! Thank you so much! Love Lisa and Haley

Came here for a quick bite since we were walking around downtown ogden from a recommendation a…read morefriend told us. I gotta tell you everything was amazing! I think they have the cleanest restaurant and bathroom. The ambience is peaceful, full of love and radiates positive vibes. Customer service exceeded expectations, felt like fine dining service. Falafel bowl , soup and juices were delicious! We will definitely be back. May even try a yoga class!

We have become regulars for the food and employees. Everyone is very friendly and helpful. Everyone…read moreis working hard. Kudos to Jamie, the manager for hiring and training a great team. Special thanks to Alex for always having a smile and something nice to say!

The food here was fine. I liked the fries although not super crispy, and the chicken tenders. The…read morebatter isn't incredibly flavorful but the chicken is moist. I tried a few sauces, and my favorite was the Korean bbq. The classic sauce was underwhelming, kind of like regular chik fil a sauce, which I also don't love. The Korean sauce had some nice spice. The service was fast. The restaurant was clean and spacious so no complaints. I really liked the frozen custard. Thick and creamy.

I've been working my way through some of the bigger resturants in Ogden, and made a special trip up…read moreto try out Weller's Bistro. Overall, I was pretty happy with the food. I can't say I'm an authority on german food, but I can say that I enjoyed trying the dishes. The plates are massive, and some of them are better split between two people. The shop has a killer patio, and the staff is super friendly. I liked the variety on the menu and I'd definitely come back for some of the other dishes. The menu is massive and for our table the Curry dip for battered fries were easily the best surprise. Some of the meat was a little tough but I'd still be up for trying more the next time I'm up in Ogden.

Small things to try to understand that stood out to me.... …read more BIG GROUP seems difficult tbh! . Hey gave us 2 glasses. 1 glass of water & 1 glass of ice. Instead of just ice water... . Confused with orders bringing out extra salads but then not asking others if they want them. . My burger looks good but I could make it lol If your sitting outside there is no misters so make sure you stay indoors! But that's just me bitchin