Poor customer service. They said they would take our order and then changed their minds because they were too busy with another large order. The wait was too long when we just wanted to order 2 drinks. I wouldn't appreciated it if they just approached us and said that they're too busy with the large order instead of ignoring us. read more

I went to the one in Honolulu. Milk smoothie tastes like regular boba places. Not bad nor not the best. But the customer service wise, i had such a hard time getting the simple answer in comparison to smoothie shake or just regular tea differences. I am glad this girl stepped in and helped me out. read more

Coffee or Tea? - Coffee & Tea Near Me - Honolulu, Hawaii

Ive been here 3 times. Had minor issues the first two times, but no biggie. Today, merchant was just straight up rude. Scrolling through yelp, I see I'm not the only one who has had issues with service. I was overcharged for something advertised in their "weekday special". They only extend the special if you ask for it. When I brought the overcharge to merchants attention, he said "well now you know for next time". Yeah, it was only $1.50 difference, but it leaves a bad taste in your mouth that not even their mango milk tea can fix. Bad service. Mediocre drinks. 3 strikes and youre out. Plenty of other options. read more

I've been going to Coffee or tea for a long time. I admit that their drinks taste good and I especially like their Taro momi tea. However, I was so appalled by my experience there last week that I decided that I'm never going back there again. Last week, I purchased a jumbo taro momi tea ($5), which I intended on sharing w/ my boyfriend. Another friend came with us, but she didn't want to drink anything. My friend and boyfriend was sitting down and when the drink came out, I sat down with them. As soon as I sat down, the cashier followed me and said "I'm sorry, but we have a minimum drink requirement, which means each person needs to have a drink when they sit down." I was so appalled because the place was half empty. Anyhow, my experience there was terrible and my night was ruined. read more

Came here with the siblings from the bay area. I mention the bay bc we have tons of Asains here and we know quality milk tea. Lol We came twice in one night. The first time we came in the place was pretty empty, which means no line! Service was quick. Our order: 1. Jasmine milk tea with pearls- yummy 2. Wintermelon milk tea with pearls- too sweet 3. Honeydew milk tea-tasted powdery? Artificial? 4. Peanut butter toast- nothing special but good 5. Papaya milk- DELISH! Creamy, light, refreshing, and the reason why we came back two hours later lol The second time we came, the place was crowded. I guess it's a popular place in town and probably the reason why my cousin who lives locally recommended it. Overall, this place has decent milk tea, nothing super special about the menu. But the papaya milk, as weird as it sounds was amazing. read more

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Review #140 - 2016 After our lunch at Yotteko-Ya, the kids wanted some dessert. My aunt's grandkids couldn't decide between boba drinks and shave ice, so we decided to try out Coffee or Tea since they had both. I went with their shave ice since I wanted to compare it to Waiola. I was given a choice of up to 5 different toppings so I went with the azuki beans, fresh taro, coffee jell-o, green tea ice cream and condensed milk. The shave ice itself didn't have any flavor, just plain shave ice topped with my topping selections. The toppings were all pretty good. Unfortunately, the ice wasn't as fine as what I've been used to at Waiola so I won't be coming back here for their shave ice. Although, at $6 each for a big serving, it's not too bad of a deal. The kids got an order of the rainbow shave ice, green tea boba and a fresh taro boba, while my aunt got an iced coffee. I tried the fresh taro boba and it was really good. I've been so disappointed by the bad after taste of having taro in a powder form that I didn't realize how good fresh taro actually tastes as a shake. The girls who work here are very friendly, so I'd say that this place definitely deserves 3.5 stars, but the shave ice just didn't do it for me so I couldn't bump it up to a 4-star rating. read more

Coffee or Tea? - Coffee & Tea Near Me - Honolulu, Hawaii

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Following up on an article about how bubble drinks from Taiwan contain cancerous ingredients, I decided to go to Coffee or Tea and ask the workers where do they get their bubbles from... He told me straight up, we get them from Taiwan. YEEEEEEEEAHHHHHHHHHHHHHHHHHHHH.. Won't be coming here for a while. Because of the research done in Hong Kong about this risky cancer products coming from Taiwan, millions of products were taken off the shelves throughout Taiwan. However, Taiwan's drink products were distributed to Hong Kong, China, and United States. But I didn't here anything about US taking down products from Taiwan.... Other than that. My recent experience here was HORRIBLE, so that's why this place is getting only THE BAD. The Bad * Here I will tell a story. Me and Two friends. First, the guy worker comes by and asks my friend... "oh, can you scoot in a little? my boss is scared you may fall..." -- her chair was a little close to that UNNECESSARY step they have from the cashier to the tables. This was OK because it was an act out of being concerned. Second, this really creepy/mad looking chinese man walks REALLLY SLOW around us and is totally eyeing us out.. he stops where my girlfriend was sitting and says "PUT YOUR FEET DOWN." We had the meanest stink eye three asian girls could ever give. Like WTF!!!!!!!!. I assumed he was the owner. My gf was just sitting with her legs crossed, like what the eff dude! and we were ALL paying customers and what.. we can't sit as we please? UGH! some one needs to learn how to respect their loyal customers (but obviously not loyal any more). So that point on, we were all pissed. So what the F ever, right? We kept talking and doing our own thing. THIRD, this is what happened. The guy worker slowly came up to us, and he off the back looked a bit uncomfortable doing whatever it was he was about to do. He came up and said "... my boss wants you guys to read this..." HE WAS HOLDING A F**KING sign that (basically) said "PLEASE KEEP YOUR VOICES DOWN"....... WE WEREN'T EVEN THAT LOUD. BUT WHO CARES!!!!!!!! ITS NOT A FREAKING LIBRARY. !@#$%^$#@!@#$%^ F**K this place. That's all I gotta say. F**K the owner, and F**K this place. HE RUINED EVERY GOOD THING I HAD THOUGHT ABOUT THIS PLACE. looking at my last review I gave them 5 fricken stars! AFTER THIS ONE EXPERIENCE WITH THE DAMN OWNER. you guys don't deserve anything. Learn some business customer service etiquette. And you wonder why in the past few months your YELP rating went down. HAAAAAAAAAA! read more

I should have read the reviews before coming to this establishment. One word sums up my experience and that is PETTY. The staff here are unfriendly and rude. I came here with my three kids to have dessert after having dinner upstairs. I was full so ordered one shaved ice for the three of them to share. They only gave me one napkin and two spoons. When I asked for an extra bowl, spoon, and napkins the cashier rudely said, "We don't have extra and the shaved ice is only supposed to be shared with two people and no more!" Don't have extra utensils and shaved ice can only be shared with two people??? No more of my money for you Coffee or Tea! read more

Coffee or Tea has become one of my crazed obsessions. I limit myself to coming only 3 or 4 times a week, otherwise I'd be here everyday. In fact my friend who introduced me to Coffee or Tea comes here everyday! I Secretly envy her sometimes, ok not really. But your first visit can be pretty intimidating with all the signs saying to not put your feet on the furniture, don't sit around if your not going to order, etc... But what you can do is get a nice refreshing super yummy milk tea WITH bubble ("Bubble" being tapioca bubbles). So despite the scary signs plastered everywhere I love this place! They whip up a good drink and you would think that with all the restrictive signs that workers would be scary, but think again because in actuality they're always friendly even during rushes when theres a crazy line of people waiting. Basically when you come here be prepared to ask yourself some life changing questions..... Q. Coffee or tea? My answer: Milk TEA Q. Bubble or No bubble? My answer: Bubble of course! Ok maybe not so "life changing" but it's definitely something to consider! Dang what an awesome place to review to start off 31 Yelps Review Challenge. 31 Yelps Review Challenge 1/31 October 1 2012 read more

Coffee or Tea? - Shaved ice #4#1#8 and ? - Coffee & Tea Near Me - Honolulu, Hawaii

I had gotten the classic milk tea with boba and my friend had gotten the taro milk tea with boba as well and I've got to say, I'm a little bit disappointed in Coffee or Tea. I have been a regular customer to Coffee or Tea for some time and have loved the milk tea for not being too sweet and for the boba being perfectly soft and chewy, however, lately the consistency has to seemed to be a bit off. This time the classic milk tea seemed to have a bit of an after taste and the boba was SOO OVERCOOKED AND VERY MUSHY - which is a fatal mistake since the boba is probably the thing that matters the most to me, the boba is literally what makes milk tea even worth getting in the first place. However, I feel even more bad for my friend since I had tried a sip of the taro milk tea and couldn't help but cringe on the first sip from how sweet it was. He didn't even manage to finish the drink. Its sad to say since I know Coffee or Tea was literally one of the, if not THE FIRST, boba shop(s) on Oahu and I could not get enough of it before but I'm not sure what it is up now. Coffee or Tea really has to step it up with its consistency or I'm just going to have to walk farther to Teapresso. read more

Ah McCully Shopping Center, the place where the parking space is as big as a Smart Car and the Old Asian Lady driving behind the steering wheel is almost invisible unless she's sitting on a Booster Seat in her car. But for me, I'll make that sacrifice trying to find a parking stall whenever I have a craving for those amazing Espresso Shakes that Coffee or Tea serves up each and every day. I would drink these over a Frapuccino any day of the week and they also pride themselves on their Milk Tea which I am not a big fan of but that seems to be the draw as well. This Chinese owned establishment is very fast and efficient and I find them to be pretty friendly too. The have just about everything you could want for for Coffee,Espresso, and Tea Beverages. They also have a dessert selection which is just ok but people, if you love Peanut Butter, you have got to try the Hot Thick Toast with Peanut Butter. It's about as simple as it sounds but it is so,so delicious. What they do is toast a Thick Piece of White Toast and lather the top with rich creamy Peanut Butter and all I can say is how could something so simple taste so damn good? So if you ever eat at Fook Yuen,Kyoto Ramen, or have Pho at 777, make this a stop for a really good Espresso Shake and HOT THICK TOAST with PEANUT BUTTER!!!!! read more

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This is my go-to place to get my milk tea fix. My opinion: the best boba on the island with many varieties of milk tea and coffee. They also do party size milk tea gallons for parties and the atmosphere is very cute and a good place to catch up with friends. They also have a bookshelf if you want to grab a quick book to read and a variety of cakes and snacks. read more

Coffee or Tea? - Regular milk tea with boba and banana-fudge shake with boba - Coffee & Tea Near Me - Honolulu, Hawaii

this was my first time coming here . ordered the shave ice with 5 toppings 6.28 $. it was really refreshing and nice . they have a lot of toppings to choose from read more

Coffee or Tea? - Shave ice with 5 topping 6.28 $ - Coffee & Tea Near Me - Honolulu, Hawaii

I don't get over to McCully Shopping Center often these days but I recently was walking by and needed some caffeine. Coffee Or Tea caught my eye so I decided to check it out. I was happy they had the menu in the window so I could peruse before going in. The menu is huge! I had no idea this gem existed! From your regular coffees and teas to milk teas, shaved ice, shakes, assorted iced teas, granites & more. I saw hot ginger which I almost craved for my sore throat if I didn't need caffeine so badly. I entered and was greeted immediately. This location is way bigger than I thought; there is plenty seating inside. The owner was seated at the end of the long bar and a smiling young woman was helping me. I ordered an iced regular black coffee add two shots espresso and a shot of vanilla syrup. She was nice enough to tell me the cost of the shots & syrup before punching it in to confirm I wanted it still. I had already looked so I knew but I truly appreciated that. She went to work quickly after I payed while I looked at the desserts in the case and noticed they also offer some other foods like hot thick toast with various fillings. The owner saw me taking photos of the menu and pointed to show me where they had take out menus. They happen to be reusable placemats as well - I almost felt wrong taking it. Extra nice touch! My drink was ready quickly and she asked me to taste it in case I wanted more vanilla. Talk about customer service! It was actually perfect though. I was pleasantly surprised at this cup of joe and will definitely be back in here next time I'm in the area. I love my Starbucks fo' life but I'm finding some really good coffee places around the island that are appeasing my caffeine needs in a real positive way. read more

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Coming here is always an afterthought. Like I'm waiting for Yotteko-Ya to open or I want to grab a coffee or bubble tea drink before or after picking up some donuts from Regal. I have never run afoul of their house rules or encountered the rude service frequently mentioned by other Yelpers though I can see they are definitely more friendly and engaged with Chinese speaking patrons. Personally, I have found them courteous to me - they've even brought my drink to me at a table when it is not busy. And when it is not busy, this place is a cool oasis. I like their espresso drinks best. Generally, I'm not crazy about Italian branded coffee because the product has first been shipped from Africa or South America to Italy, packaged and stored in a warehouse for who knows how long, then shipped a quarter of the way around the world to us here. However, they serve Lavazza, which is smoother, less bitter and acidic than Illy, and unusual to find in Honolulu. And their espresso machine is a vintage La Cimbali with a strictly decorative dome shaped machine on top of the working model, both with a faded gold patina. I have never seen one like it before and they are rightfully proud of it. Another plus is you can order an iced coffee or tea drink and customize it with pretty much anything they offer as an add on. Just use your imagination if you really want something different. read more

The first time I tried Coffee or Tea, I hadn't yet been converted to a milk tea drinker, and I ordered a green tea sweetened with honey which set me back over $5 and I left feeling poor and confused. Over the past two and a half years I've developed an unhealthy love affair with milk tea and boba and now can truly appreciate Coffee or Tea and no longer find myself ordering $5 teas I can certainly make at home. I find myself in the McCully shopping center on a regular basis, and when I have cash on hand this is a welcome treat. My favorite is the wintermelon milk tea with light "bubbles" aka boba. Check in with Yelp and save some money off your drink as well. This business is cash only, and there is sometimes a language barrier and there's a time limit for their tables but it's a business not your living room so I understand them not wanting you to stay there all day. The drinks are tasty, the staff is courteous and it definitely hits the spot on a hot day. Their cups say they're Hawaii's #1 but they're my #2 :) read more

Teas, milk teas, coffee? - 5 stars Service - 5 stars House rules - ???? 1 star Can't move the tables, each person has to order one item. However, if you order a shave ice.... it's one per 2 people. Eh... what if I like my own! The last time I went in, my friend and I ordered one each for ourselves... we had another guy with us so he was forced to order milk tea and share our shave ice with us. But........i'm not anal like that so, whatevs! I love coming in here for their milk teas. The boba (the little tapioca balls inside) is so yummy too! It's different from other places... gotta be their boba. :) Environment..quiet, clean, not sure why but it's like an asian gathering in here.. OR maybe its just that us asians LOVE shave ice and milk tea? I'd definitely recommend this place on a hot day any day. Just don't bring a group of friends because there are no "group" tables. read more

Two words. WATERMELON JUICE. I used to think that it was lame when people ordered watermelon juice. I can make that myself! So I've said. The first time my boyfriend ordered it, I instantly regretted not having ordered one myself. I'm pretty sure it's just watermelon, ice, and some kind of sweetener. DELICIOUS. It's super refreshing and cool; perfect for a summer day. It's seasonal though so you can only get it during the summer. Get your fix in now! Also their milk tea is probably the best on the island in my personal opinion. I like their chocolate milk tea. Slight twist on the original milk tea by adding chocolate syrup. It is on the pricey side though. Two drinks can easily cost you $8-$10. There is a parking lot but be warned, it sucks. Lot is overcrowded and parking stalls are at weird angles. Even the lower lot is way too cramped. Not much to say about the service though. They aren't exactly super welcoming. But for the most part I know what I'm ordering so I just get in and get out with my draaanks. read more

Coffee or Tea? - Choco milk tea - Coffee & Tea Near Me - Honolulu, Hawaii

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I had been to the Coffee or Tea? location in Pearl Kai, but never here at McCully before. After a savory dinner at Agu Ramen, a group of friends and I came here for dessert. I was definitely craving something sweet after indulging in that savory but salty ramen. One of my close friends highly recommended this boba place, as it's one of her favorites on the island. I'm personally grateful that the Pearl Kai location is closer to me, but this McCully location is a fine option if you're in town. Parking in this lot is always really crowded because of bunch of businesses are located in this plaza--including Regal Bakery--but I was fortunate to find parking really quickly on this particular Friday night. The stalls tend to be more compact as well. The coffee shop wasn't too crowded during the time of our visit, and our group of five found a larger table to sit at pretty quickly. If you check in on Yelp, you can get a slight discount, so take advantage of that. Half of our group ordered shave ice, but I just got a milk tea because I was already pretty full from dinner. There's a large assortment of drinks on the menu, as well as a few pastries in the display case if you're hungry. The only gripe I have about this place is that there's no restroom inside the coffee shop ... since it's primarily a café serving drinks, shouldn't there be an accessible restroom?! However, I like this spot because the boba is superb. It's a great spot if you want to meet up with friends, but I think I still prefer the Pearl Kai location because it's slightly calmer. Here's what I got: "Milk Tea": I knew I could depend on the tried-and-true milk tea from here, based on my experience at the Coffee or Tea? location at Pearl Kai. I opted for the same during this trip, since I just wanted something simple but slightly sweet. I got my medium-sized "Milk Tea" sans boba and enjoyed the slightly sweet taste. It wasn't overly sweet but was the perfect solution for dessert after a savory dinner. "Shave Ice #1": There are several different shave ice options, and this was one of the ones my friend chose. It features azuki beans, tapioca pearls, condensed milk and green tea ice cream. I'm not the hugest fan of green tea, but my friends readily enjoyed this option. One of my friends said that the condensed milk drizzled liberally on top gave this shave ice a slightly sweet taste, and the tapioca pearls gave it added chewiness. The green tea ice cream was subtly sweet and the azuki beans were almost like icing on the cake. This isn't an option I would personally order for myself, but two of my friends enjoyed it and said they would order it again in a heartbeat. "Shave Ice #2": This shave ice option comes topped with coffee jello, tea jello, coffee syrup, condensed milk and coffee ice cream. I actually had a bite of this concoction because I love coffee ice cream. I'm not the hugest fan of the jello included either in the shave ice or the teas/smoothies, but it does provide a chewy consistency to the dessert. I did like the taste of the coffee syrup and the coffee-flavored ice cream. This is sure to please any coffee fanatic out there, but the coffee flavor isn't super strong/overwhelming. "Espresso Shake": I saw this as one of the options on the dessert poster, and I definitely want to try it sometime. It's sure to be delicious and refreshing; I'll just be sure to get mine sans the whipped cream. read more

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Based on my frequency (shhh don't tell but at least 2x a week) I'm obviously hopelessly addicted. Add in the fact that my friend is also addicted means that one of us has the urge to go for milk tea nearly every day. Located in Asia Marketplace...i mean McCully Marketplace, Coffee or Tea is the epitome of Asian tea shops. There are so many choices and they also have dessert choices like shave ice, tea jello, custard, honey toast, and waffles. As I said, I'm hopelessly addicted to the jasmine green milk tea with tea jello. This creamy lightly sweetened tea is balanced by the cubes of black tea jello at the bottom. It's so yummy. I've tried lots of other teas and drinks here only to wish I had stuck with my usual choice. I don't think this kind of tea joint is for everyone, but if you like bubble teas and milk teas and have had the ones in Asia, you will be addicted like me. This place is always busy sometimes more than others and they only take cash. Be prepared to wait in line to order and carry your bank roll. 3 of 31 - 31 day challenge! read more

Boba here was way too mushy & overdone. Milk tea & pudding was just ok. They also close early on the weekends. -1 To be able to use the restrooms you have to put your drivers license down as a deposit for the key. Crazy..plus its upstairs too. read more

The place on island to get milk tea!!! Tons of flavors and types of drinks. You can even buy your milk tea by the gallon here! It's very rare to find a place that has a great tasting drink with "pearls" cooked to perfection. They're not crunchy, not mushy, but with a great chewy consistency. If you're a first timer here, take a good look at the board. Once you have decided on your type of drink and/or flavor, than stand in front of the register, which is right next to the door. Choose your size, and if you want pearls in them. Also, I've noticed that they only allow patrons to sit on tables, so if you bring friends, make sure they get a drink or something to munch on. read more

We were out and about and wanted Shaved Ice so we yelped a place close by (the Snow Factory), but were disappointed to learn that all their shaved ice had dairy in it, which didn't work for my hubby. So hot, and wanting to sit down after walking the morning away, we stopped into the coffee shop in the same shopping plaza. Much to my surprise they had shaved ice on the menu too. So I ordered up two and met with a stern look at the register. Apparently the woman there didn't like what I ordered (which was a simple strawberry and pineapple shaved ice). She told me most people don't order that and they order the shaved ice combos to the left (pictured on a large poster). Well, most of those were again made with dairy and we just wanted something simple so I asked if I could just order them plain - strawberry and pineapple. She argued again that most people don't do that. OK....but can I do that? Finally, after much unneeded arguing she let me order how I wanted. I should have just turned around and left, but I was so hot and wanting to sit I figured how bad could it be. Yeah, well, don't get shaved ice here! It is basically ice with chunky topping almost like pie filling. Really odd. Once we sat down we also noticed all the signs. Do not put your feet up. Do not move tables. We are not a lounge. No restrooms. And on and on. It was the single most unfriendly place we encountered in Hawaii. Staff was rude, atmosphere was weird and stifling. The shaved ice is awful (which is probably why you don't order shaved ice in a coffee shop!). read more

Mm, balls ... NO, not tonight! Another night maybe ... What's with the name? Is it a grammatically flawed testament to the fobbiness of this establishment? I think so. Coffee? Or Tea. Perhaps tea and a cheesecake. Just as the name insinuates, they have coffee or tea. But not both! Okay, maybe they have both on Sunday nights. They also have cheesecake and other desserts. Maybe they should call it Coffee or Tea or Cheesecake or Other Desserts? $4 for the Creme Brulee cheesecake that I srsly doubt was made in house and $3 for the small milk tea, sans boba. This is the it place to be if you're an Asian between the ages of 14 and 20. I think its Chinese or Taiwanese? (Coffee or Tea? HAH!). When you get there, there's like a giant clusterfuck of these fobby kids hanging around. its all crowded outside and you think its gonna be mayhem inside. But then you get inside and its totally empty. They all cluster ... on the outside and parking lot pimp. Its really weird. "Hey, Wang. Let's got to Coffee or Tea? and hang out." "Wait, Hung. You mean Inside or Outside? Because its so unfobby to hang out inside an establishment that has climate control and tables and seats." "You're right, Wang. Sitting on the ground is so in. How does my handkerchief and trucker hat combo look?" I'm gonna check yes in the business info for outdoor seating. omg. The inside is a cute little cafe for studying or spoon-feeding your significant other desserts while you read Asian magazines. I don't know what these kids have against interior spaces. Parking can be a biotch, but alas, there is more downstairs, accessible from Pumehana, Ewa side. Represent. read more

Coffee or Tea? - interior and cashier - Coffee & Tea Near Me - Honolulu, Hawaii

Stopped by here today with a friend for some milk tea. I ordered the Jasmine Green Milk Tea with boba (tapioca pearls). The boba is included, I know some places charge for adding boba to drinks, so that was a nice plus. The milk tea came out quickly and tasted wonderful! Creamy without being heavy, sweet without being tooth-decaying, and a great chewy consistency of the tapioca. My only complaint would be that for a 16oz, I paid $4.00 + tax, and they only accept cash. Aside from the milk tea, some of their shaved ice desserts also looked pretty good. read more

Coffee or Tea? - Coffee menu - Coffee & Tea Near Me - Honolulu, Hawaii

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I am a huge fan of milk teas and boba. That being said, I have tried many boba places. Came here with high expectation and my reaction was "meh". Atmosphere/Service Typical cafe with lots of seating. It's a good hangout/study spot for students. Service was fast and friendly. Drink Ordered my usual, Jasmine milk tea with boba. I would have to say their Jasmine milk tea is one of the best I ever had. Not overly powdered or sweet and had a hit of floralness. You can taste the bitterness of their green tea. Their jasmine green milk tea deserves 5 stars. Reason for 4 stars was because their boba was overcooked. No chewiness and flavor. I am not sure if this was just a bad batch but I was disappointed. Conclusion Would give this place another try, maybe without boba. Drink is pretty pricey in my opinion so make sure to use the yelp check-in for 10% off the order! read more

Coffee or Tea? - Jasmine milk tea with boba! - Coffee & Tea Near Me - Honolulu, Hawaii

The original milk tea spot. Been around for ages and I have fond memories of some of my first dates as a teenager that I had there. Still my favorite milk tea recipe. They've been consistent all these years and deserve recognition for being one of the first of its kind here in Honolulu. Located near the elevator in McCully Shopping Center. read more

I got the iced honey green tea (#13 on the menu) and I was warned beforehand that it was unsweetened. The tea itself wasn't as floral as I had hoped nor did it taste of honey...but I think it was my mistake of ordering a non-milk tea at a place that advertises itself as having Hawaii's best MILK tea. The bubbles tasted a bit old, as they were weak on the edges and a bit too hard in the center...(I've worked at a bubble tea place) but the sweetness level was good. The service wasn't ideal as the cashier wasn't the most patient nor friendly...but she got the job done, so I'm not complaining too much. read more

I've been to Coffee or Tea way too many times to count. I always get either the regular milk tea or the honey iced green tea and definitely with boba. I love their boba because it's sweet unlike other places. I also love how they sell their milk tea by the gallons so it's handy for parties. Whenever I have get-togethers with my coworkers, they know that I will be bringing the milk tea. That's always the first thing they ask me when I show up. It's pretty cheap too. $15 only for a whole gallon which they pour into gallon sized milk containers. You have to purchase boba seperately so I don't usually bother with boba then. read more

I am such an addict to coffee or tea. I've been supporting their business for years. Although there are countless new tea businesses opening up, I still think that coffee or tea makes the best #milk tea on the island. #1: quality boba: always on point. Never too soft, never hard like other cafes. The boba is always perfect. #2: milk tea always tastes delicious and always consistent with sweetness and flavor. Unlike other shops that make milk tea, coffee or tea taste the same everytime I order. You can't mess up milk tea right? Lol #3: great location. I love coming here before work because it's so convenient for me. It's so close to work. I love getting my milk tea after eating dinner or lunch here at the shopping center. #4: if your not a big milk tea fan like me.... There's a large selection of drinks to choose from. Smoothies are also yummy here. They also have desserts that are off the wall! #5: lots of chairs and tables to sit on. Perfect place to study or do homework for college students. Coffee or tea use to only have one location here in Mcully. But they now have a new location in pearl Kai. Get to their happy hour time and you can also get 10% off your bill! read more

Coffee or Tea? - Daily dose of milk tea. Having a grande today. - Coffee & Tea Near Me - Honolulu, Hawaii

The shave ice from here is not my cup of tea. For $6 you get a huge bowl of shave ice topped with 5 toppings of your choice. The selection includes ice cream, tea jello, boba, condensed milk, azuki beans, custard and more. All of what I ordered was good... just not together. It was like a huge mesh of flavors in your mouth. Weird. Come here for boba drinks! My favorite include the milk tea, the green tea with honey or the black tea. read more

Coffee or Tea? - shave ice - Coffee & Tea Near Me - Honolulu, Hawaii

One of my go-to places for milk tea. I am so glad they have other locations open. But since I was in the area, I make it a point to go here. STILL CASH ONLY. Also wish they had a rewards program! I love the milk tea (today I tried lavender milk tea) with custard pudding. Flavorful and delicious. Perfect for a hot summer day. Cheers to milk tea in Hawaii! read more

Coffee or Tea? - Regular size lavender milk tea w/ custard pudding - Coffee & Tea Near Me - Honolulu, Hawaii

Pudding milk tea..you are ichiban! I thought I would just order a regular milk tea with pearl because I always craved one of those. But thought I might try something new. Pudding in the milk tea? That's a first. It was delicious. I would order that again. It wasn't too sweet and that's my kind. I was happy and full after drinking it. They have really interesting drink and I wanna try all of them. Maybe next time I'll stop by again. It's a small seating area and kinda similar to Starbucks. It's a little pricey compare to the size and Starbuck's size and price. But if you love your drink, then it's worth it. -Second time I went, I tried the azuki bean smoothie with pearl. It was good. something new to actually try. read more

I wonder if restaurants and stores look at their yelp reviews and make changes according to what people say. I feel like Coffee or Tea would benefit greatly by doing just that. Like everyone else, I agree that they seriously need to improve their customer service. But you can read about that in other people's reviews.. I'll focus on the shave ice! I actually came here a few days ago and tried their shave ice for the first time. I ordered take-out since I knew they would stare me down if I stayed too long. I was impressed by the sheer quantity when I opened my container of shave ice. The proportion of toppings to ice is just how I like it! It was almost a 1:1 proportion, so even though the ice wasn't very flavored, the toppings make up for it! It's been a few days, but I can't stop thinking about the taro topping. I don't understand how they make it, but it's so insanely good! It's creamy, smooth, and perfectly sweetened yet there are also chunks of taro to provide a textural balance. I could eat that all by itself! If you're thinking about trying the shave ice there, try the taro topping! It's SO good, you'll be thinking about it for the next week... I know I am. read more

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I went not too long ago and ordered a matcha latte. It was basically straight powder. It completely coated the inside of my mouth and had to throw it away after a few sips. read more

My first time here and it was only "ok." I really wanted matcha milk tea, but they did not have it. The cashier said that the jasmine green milk tea was close. (It wasn't) I ordered that with grass jelly. They gave me my drink (but it was wrong - it had boba, not grass jelly). My bad - I didnt check until I was in my car and on my way back to work. The milk tea and boba are sweet - too sweet for me. Also, their cups and lids seem too flimsy. It drips, which isn't end of the world... but it is annoying. I won't go out of my way to return here... but if I happen to find a parking stall at McCully Shopping center and stop by for lunch... I might roll in and try the green tea shake - but only if I have cash. read more

Coffee or Tea? - Jasmine green milk tea with strawberry and green tea macaroons. - Coffee & Tea Near Me - Honolulu, Hawaii

So a few more times coming back here and I gotta say... they deserve a rating drop from me. Although I'm a big fan of their iced coffee drink with pearls, the way they do business is just stupid. What I mean by this is that a group of us were hungry for dessert last night and we decided to try their shave ice. There were 5 of us and we thought we could order 2 shave ice for all of us to share right? WRONG. The guy told us, "You need to order something else because 1 shave ice serves 2 people." and then he pointed to a sign on the door that repeated what he said. We looked at each other and was like wtf yo. REALLLY? You assume that your shave ice is fit for 2 people.. Well you know what, what if we're all very tiny girls that don't eat much and 3 PEOPLE CAN SHARE 1 SHAVE ICE HUH. You don't really know now do you. But seriously... it's like making us get something else just because we had 5 people. If that was really the case, one of us should have just waited outside -___-" In the end, someone got a drink and we could finally get our damn shave ice. Idk if it was worth it, but I really enjoyed the coffee shave ice. The ice cream, coffee/tea jelly was soooo good. It was really sweet at the beginning though, but nonetheless I liked it. Didn't really care for the other pineapple/strawberry shave ice lol. I might just use this place for drinks...and go down a few stores to Snow Factory for THEIR shave ice :D read more

Coffee or Tea? - Coffee shave ice - Coffee & Tea Near Me - Honolulu, Hawaii

Coffee or Tea has been around for a long time since 1999. It has been in Mccully shopping center since I was in college. I think it is one of the older bubble tea places I know. I am in a milk tea mood so I wanted to try this place after a short afternoon walk. I love chocolate, so I ordered the jumbo size chocolate milk tea. Boba is automatically included in the milk tea not like some new places that charge for extra toppings. The milk tea was very good. One of the best chocolate milk teas I had. Very good chocolate taste and a light milky flavor. I normally do not like boba, but it went well with the milk tea. I might try here again but I did not see a stamp card like many other tea places. read more

Coffee or Tea? - Coffee & Tea Near Me - Honolulu, Hawaii

To start off, the parking isn't the easiest because it's small & the parking is SUPER tight. The car next to you is literally 1 foot apart. It was hard to get my daughter out of her carseat. We went around 5-7pm & it was busy. As we got to the front it had a HUGE milk tea with boba that my girls want to take a picture with. They have the menu on the windows outside for you to take a look before entering because it's tight inside too. They have this shelve that's FULL of snacks. I feel like that's for the kids to ask there parents. The inside has 2 levels so be careful. My daughter's both fell multiple times. Seats inside are meant for 2 people for each table. You can combine 2 tables but that's it. So not good for groups to sit in. My good friends told me to try the milk tea here & it was the best that I've tasted. Sucks I only got the jumbo. I should of got the super jumbo. I like that they sell the milk tea by the gallon too, you just have to purchase the boba, straws & cups separately. We loved the original cheese cake but for $4.50 is pretty expensive. The trash can is so small that you'll have to smash it up to make it fit. Tip: make sure to check in to get 10% off your drink but it's only for Grande & Jumbo ONLY! read more

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boba is life! It's hard to say that this is my favorite boba place, actually..it's hard to pinpoint which boba place on this entire island it my favorite, as for me I feel that all the boba drinks on this island taste the same. I'm definitely a sucker for taro, and please add a little extra taro while you're at it. I actually enjoy the boba drink I had here, it's sweeter than most places... I have no idea if that's a good or bad thing... Foods and drinks only taste sweeter if you add more sugar... And in my case that's not a good thing if you're trying to watch your weight :/ !! Other than that, I think that this place does top most of other boba places that I've had. Also, before you go into the store, check in! They have a 10% coupon for checking in, and I'm not sure if it will be valid by the time you read this, but it doesn't hurt to try! :) read more

Coffee or Tea? - Taro is my favorite - Coffee & Tea Near Me - Honolulu, Hawaii