I was very pleased with my doctor & the staff at the JK Eye Center. Dr. Brock man was great!!read more

If you're considering LASIK- don't hesitate! The best decision I've ever made was scheduling my…read moreappointment at John Kenyon. Dr. Piracha and the entire team take the time to ensure the absolute best experience. It's truly the best gift you can give yourself!

Went here for a 2nd opinion. So glad I did! Dr. McNulty was awesome. He listened to my issue and…read morepast visit experience and did a very thorough job at figuring out what I had going on. He explains things very well and will spend the time with you to make sure you understand things. Still working through the best options for my issue but I love the fact that "good enough" is not an option for him. Would highly recommend.

The care team here is exceptional. This is the best experience with eye care that I have had since…read moreI moved to KY six years ago. I am a diabetic and the Doctor knowledgeably answered all my questions. We were not pushed into purchasing glasses with minuscule prescription changes which was refreshing. Overall excellent experience.

My personal eye doctor was great. Overall, however, the establishment is run too much like a…read morecorporate business and not a medical practice. Failure of staff to follow through, billing for services not rendered... problems on top of problems and, when attempting to resolve issues, staff acts totally clueless... or, maybe not acting? Overall...disappointing.

Waited an hour on June 15th . I was told by receptionist Dr Dankovich was doubled booked. Not…read moretrue according to Dr. D who apologized for wait. I selected eye glasses and paid upfront. To date I still do not have eye glasses. The prescription was incorrect. Instead of correcting the prescription they returned eye ware to vendor. I had to call 3 weeks later to find out when I would receive. I went back in and of course the prescription was still incorrect. I requested a refund. No returned call so I filed a dispute with citi card. Still waiting for refund Customer service here is does not exist. My husbands prescription was also incorrect. Big red flags

Service truly outstanding and Stellar…read more.. Being able to see is paramount and priceless right! We are new in town and glasses are best being worn. The inner pieces that keep them together; that plastic stuff fell off during the move. What a shame right? It's no problem they can fix it. Now the Oakley Glasses are under warranty, but the gentleman, Tony fixed the glasses right as new. What a great deal? Being able to see pain free. We have fixed glasses, mind you it was no issue. Thank you Tony! The best is here for your vision needs. Come in and get all your glass needs serviced today with excellent people. They have plenty of parking and lots of individuals like of Tony to assist your glass needs.

Unfortunately, glasses aren't cheap. But the service I received here was excellent. I was able to…read moreget my eye exam as well as get my glasses made all in one location. I have also received a subsequent free adjustment to my glasses. And all of this was accomplished with ease and professionalism. I was very pleased with my experience. I just wish I didn't need glasses, but that's not their fault. ;)

Great customer service and care! Optometrist and technician are friendly, thorough and…read moreknowledgeable! I wish they had more eyeglasses to choose or maybe updated frames. Not sure but it was a lovely experience! Will be going back next year!

great service. they even fixed my glasses for free. People there were all friendly I'll be going…read moreback again

This is a lovely local family practice. Dr. Hawker, his wife and team are friendly, put you at…read moreease, and take time to explain things. The reception and glasses display area is compact but nicely designed. The exam area is clean with modern lines. Communication is a breeze and the location is convenient. I'm happy to support D'Sol Optical as an excellent local vision provider!

Love the staff and the Doctor. Worked patiently with me while I transitioned over from eyeglasses…read moreto contacts.

I cannot thank Dr. Blair enough. I had a possible retinal detachment on a Saturday. He and his…read moreassistant came to the office on a Saturday to see me. Apparently regular ERs and other facilities do not have the equipment to check for eye emergencies on the weekend. I cannot thank the team enough. I truly felt important and that my emergency was worth their time. Not a single compliant. THANK YOU THANK YOU. Because of you, we are hopeful in-office laser treatment (s) will work for me!

Dr. Meredith is wonderful. He's thorough, doesn't rush me out and explains everything thoroughly…read more Then there's Dr. Z. He's a little punk who rushes me, is rude and doesn't give me any info about my eyes.

I typically don't review anything that isn't food, but this exception was warranted. The wait was…read morebearable and the initial service was fine. It started to go downhill when I went back for the exam. It was a question around dilation. Typically they tell you that you can pay a fee to keep you from getting your eyes dilated and takes less time. I was prepped for it. We got to the machine and she said every perk but the fact that to use the machine would be an additional cost. I finally just asked what the difference was and she went back to explaining the process. I cut her off and I asked what the price difference was and she finally said $25. Shady at best. I told her next time she should probably lead with that.

I used to trust visionworks and was satisfied with their performance. my latest experience has…read morecompletely turned me against them. i did not use their doctor as I had just had cat surgery and got my prescription from that doctor. I'm beyond frustrated with their high pressure sales tactics which caused me to spend way beyond my budget. their promised times for picking up are merely wishful thinking. Even after receiving texts from them that the had my order, it wasn't ready, and they always have to wait for some one in "the lab" to get to them, who apparently only works on the full moon or something because they are never in when I get there. It took me four trips just to get lenses put in a pair of sunglasses, and then only I mad a scene in the store demanding something be done. I can honestly say if possible this review would be negative stars. do yourself a favor and keep moving on down the road to anyone else!!!,,

This review is nothing against the quality of medical care. However, this office is needs to be…read morecompletely retrained. Customer service, empathy or concern for actually following their own established policies seems to be selective. At the very minimum the staff is rude and biased. At the horrendously worst they are racially judgmental. Speaking very calm I was told that I was getting loud and angry. Immediately I was told that no longer discussion was warranted and that I needed to talk to the office manager due to my "heated and loud" demeanor. I deal in conflict management daily at my job and even informed the clerk that I was displeased at the situation, but that a disagreeing perspective does not equate to loud or even angry in tone. I have had mixed experiences with the staff during my 15 plus years of treatment, but have never been treated like this. There generally has been a feeling of greater than thou or elitism instead of an everyone is welcome attitude. I at first equated that to having government insurance. I now have exceptional corporate insurance and treatment was not any different. I would have left and went elsewhere a long time ago if not for the care I received from my doctor. Dr. Woodruff has always been incredibly kind and caring. However, I will not be stereotyped. I am the very last to bring classism, race or any other type of prejudiced accusations into a situation unjustly but today's experience was putrid. To the office's credit, I could have been seen and dealt with the attitudes if I myself had been to my appointment exactly on time or early. That is on me. I fully take that responsibility. Oh well. I may make a BBB complaint as well but there are plenty other eyecare facilities. My treatment will have to be postponed for another month or so and I am thankful it wasn't excessively, medically urgent. Except for possibly picking up my records; I will NOT be back her again. Sad.

Really like The Eye Care Institute. I have very severe myopia and trying to find contact lens that…read morework for me is a huge challenge. Dr. Woodruff is great and works with you to get the best vision you can. I had to try a few different manufacturers of contact lenses to find a new, good fit! i would recommend them for your eye care needs!