So yeah I read a few of the other reviews... and yeah Phil may be a little bit on the spectrum, but that's what makes him so dedicated. Aspies like me understand that no eye contact thing and the talking out loud to yourself. That doesn't mean he's being rude to you. That means you are projecting and being insensitive to a good guy. He worked like mad for me each time I was in. He kept trying to bring me in under budget and explained and even apologized for every minor cost. The world is a wide place and there are lots of different people in it. Get used to it. That's what makes the world more interesting. Local businesses need your support. I will continue to give my support here. read more

This is mainly a response to some of the other reviews of Green Mountain Cyclery. I'll start by saying I have never seen Phil outside the shop; ours is only a professional relationship. About 15 years ago, due to a running injury, my Primary Care Physician suggested that I start biking. So I bought a 10 year-old high-end bike on EBAY and when it came, I brought it to the nearest bike shop I could find, Phil Beauchamp's Green Mountain Cyclery. Frankly, I purchased this particular bike it because the manufacturer's name on the bike is the same as my own. And at about 10 years old, it was fairly inexpensive for a bike with Shimano 105/Ultegra components.. I was quick to admit to Phil that I didn't know much, that I had never like biking and my plan was to do this only until my knee had recovered enough so that I could begin running again. He told me that in his experience a lot of runners turned to cycling and that after a while, some even come to like their bikes. This bike (at 53) was a little small for me (at 5'9") and it came partially disassembled in need of some work. I told Phil that I was not a mechanic and that I committed to this bike (besides, I thought, I wouldn't be riding it for very long anyway. Spoiler alert: after another knee injury I turned to cycling full time and averaged about 100 miles/week for the summer). Phil assembled it for a very reasonable price and then watched for a few minutes while I rode it around the parking lot. Then he asked me to come back after closing so he could have the time without interruption to make some adjustments that would make the bike a better fit. It took about an hour with me pedaling on the trainer and Phil making adjustments and explaining what he was doing and why he was doing it. I learned more from Phil during that time than I had in all the reading I had done. And it was free. Since that time, I have purchased two similar bikes for my kids as well as two hard tail mountain bikes, all on Ebay. And in each case, I have asked Phil to assemble and make the proper fit. Each bike remains currently in use and Phil has done all of the routine maintenance (okay, my daughter has had one of the hard tails in Utah for the past year, so I don't know what she's done... Phil boxed it and mailed it to her, again, at a very reasonable price). And sure, I often thought I should buy a Schwinn from Phil, but my name isn't Schwinn. In my experience, Phil is passionate about bikes and he talks rapidly about bikes, sports, news, almost anything. Phil's a reader and very astute. He may not always make warm and comfortable eye contact in conversation and it may be hard to match his intensity, but has never said or done anything in my presence that I would consider to be rude. Sometimes, when he with with a customer, I've had to wait 15 or 20 minutes to get his attention to my issue of the day. But it's always been worth the wait. I have been amazed by Phil's breadth of knowledge as well as his willingness to share it. I learn something every time I go into the store, even some good routes. On the other hand, I have seen people in his shop who understandably want their bikes repaired as quickly as possible behave toward Phil in a way that made me glad I was in a different line of work. About a year ago, I moved about 60 miles away. He did the routine maintenance on my bikes in the spring. Yesterday, I drove to his bike shop, just to show him the bike and ask a few questions. So. If you are patient, if you want to tap into the knowledge base of a gifted bike mechanic for reasonable prices, I would highly recommend Green Mountain Cyclery. read more

Many of these reviews just dont understand this owner. He is highly competent and a straight shooter. He is on time. On budget. And will let you know the difference in quality for the price of bike products. His sole interest is in doing the right thing for your needs. My repairs have lasted years and there is no one you can trust more than him. Be patient and use this shop. You will be very satisfied. read more

Man was very rude and bossy. He helped but was not a good experience. Wouldn't go there again.

I would not recommend this bike store to any serious bicyclist. The owner was extremely rude to me on a simple question of inserting a longer stem for my bicycle tube so that it would fit on my rim. He actually told me to "go to H--l!"when I questioned his judgment on the part working. This is not someone who understands how to give customer service. He actually threw the bicycle tube box at me and said just take it. I left him money for the tube and went to another bike store where I was treated much more respectfully and got my questions answered. read more

DON'T WASTE YOUR TIME. Not a place for serious cyclists, for women, or for anyone needing repairs. The man working there was condescending toward me in a specifically gendered way and also immediately got the sense that he was not just incompetent but somehow a little "off". Within the same patronizing ramble I heard the following things: a) these new-fangled shifters are always trouble, you just never know with them; b) you can't repair them, you have to replace them, and they're VERY expensive, more than the bike sometimes; and c) he couldn't say if he could fix it, he'd have to look at it and take it apart, and I'd need to leave the bike and at least $15, maybe $20, for him to just examine it and did I understand that?; d) even if he fixed it, I'd need to realize it might not be totally fixed, did I understand?; and e) some people just end up riding with broken shifters their whole lives, he's seen it all the time. I couldn't get out the door fast enough and actually wondered if he was on drugs. Went elsewhere and had it fixed within 2 minutes. read more