I requested service from Bert for service on my f150. The quality of work was amazing and the…read more pricing was top notch. We dropped the vehicle off in the am and we picked it up a few hours later. The staff was friendly and very professional. Tony was very upfront and he wasn't pushy or intimidating whatsoever. I felt very confident that when the work was done I wasn't going to get hit with different pricing. I totally recommend Bert's for all your Transmission service. Thanks Tony

I highly recommend Bert's Gene Brown. I've always been hesitant to let a shop fix my vehicles but I…read moretook a chance and they did not disappoint..I will continue to use them for all future services..

10/10 recommend! My family has used them a couple times now. This place could have cost/charged my…read morefamily thousands of dollars and never did. The owner really does pride his business in honesty and integrity! Their customer service was amazing too. My dad got a quote from a different place for $5k for some work the said "needed to be done." He called around for other quotes and ended up at West Ave Auto because over the phone they said they would do the job for HALF the price! When my dad got there it turned out a plug just needed to be removed/drained which was causing the sensor on his truck to act up... Marvin was honest and just charged him the labor fee... Saving him thousands! I had water damage to my car and was scared I was going to pay thousands for repairs on my car too but my dad told me to drop my car off at West Ave Auto. They were honest right away. Didn't try to play off the fact my car could have needed huge repairs. Instead reassured me the damage was minor and they were even able to bend back a part instead of telling me to replace the whole thing. In addition, I knew I needed other work done so gladly gave my business to them. My car was also done the same day! Saving me the hassle of having to worry about paying for a rental and unnecessary stress. On top of it, Marvin remembered my dad, his name and truck. Which is very cool considering how many people I'm sure he probably sees on a day-to-day basis. Honesty and integrity go a long way! This company now has loyal customers and I will be recommending their shop to everyone I know. They also offer military discounts in addition to their affordable prices and great customer experience!

Called a couple places to get an issue resolved. He was highly attentive and detailed with…read morequestions to what was going on with my car. Had an opening for next day and issue was resolved. I believe this company works with integrity and that is what will keep me coming back. Thank you so much!

He was very nice and responsive, and he went over everything with me about pricing and services. I…read moredidn't end up using them, but they were highly professional.

I found Triage Automotive using Yelp Projects late at night. Triage was first to reply very early…read morein the morning, which was surprising to me because I had not expected such an early or quick response. Since I knew, in general, what the issue was going to be, I explained the issue, and we made arrangements for me to being my pickup truck in for a free diagnostic. Mind you, the sun hadn't already come up yet, and Triage was open and running already. The auto shop is tucked away off Bitters Rd between several other speciality garages. The waiting area was a clean and friendly with a wide window looking into the garage where you can see the mechanics at work. There were amenities such as bags of snacks, coffee, a water cooler, and a television. They had immediate availability and were quick to confidently diagnose the exact issue showing me the problem. A quote for the part I needed, as well as the removal and replacement of said part, was written up, and the owner offered to drive me to home or work while the repair was performed. I took him up on it, and he's a great guy. Keep in mind, all of this happened before other auto shops even opened for the day! Jacob, the manager and mechanic who worked on my vehicle serviced it promptly, letting me know status periodically. Since it was a reasonably simple repair, Jacob picked me up early that afternoon to take me back to the shop and finalize the service. My pickup was repaired, and I was back on the road before any other auto shops had even answered my Yelp Projects inquiry. The shop I had previously used for service had scheduled me three days out. As someone who does mechanic work myself and relies on my vehicle, I can confidently say Triage's expertise and urgency in getting me back on the road kept my business running with minimum downtime. The price was fantastic on labor too. Very competitive. I will be recommending them in the future for sure!

Great experience and got me in same day. Kareem and team are great! Fast, informative and…read moreconversational. Will be recommending to all.

Service excellent I was kept up to date on progress and a very fair price. Mike is a good guy to…read morework with. Highly recommended!9

Chad Miller Auto Repair has been our "go to" repair shop since 2019. There you will receive top…read morequality service, you'll even likely be greeted by Chad Miller himself. Chad & his entire staff are not only extremely knowledgeable in their craft, but warm & personable as well. In the auto repair business, you get what you pay for. Chad Miller's will repair your vehicle right & at a fair price AND they will stand behind their work should the need arise. Honest & trustworthy service is what you will receive at Chad Miller Auto Repair.

My daughter is a UTSA student living away from home. She calls me and says her 2018 Hyundai Elantra…read morewon't start but she knows of a mechanic close to her apartment. She has her car towed to Chad Miller Auto Care and calls me to say she needs a new battery and is being quoted $645. I ask her to hand her phone to an employee, and when I asked why this is so expensive the employee raised their voice at me. I asked for a manager and was informed it was Chad himself I was talking to. I would NOT suggest this mechanic. He is unprofessional and perpetuates the negative stereotype of crooked mechanics preying on young women.

We brought our 2018 Nissan Rogue here For the AC.They were able to help us use our extended…read morewarranty to get it taken care of.

The dealer looked at my 'check engine light' in my 10 year old car and prescribed a $1500…read morereplacement of the throttle actuator. I'm aware of dealer service pricing, so I asked AI for service shops with reputations for honesty and integrity, and this place was one of the recommended shops. I made an appointment, which was very easy and quick, and Carlos took it in. He recommended reprogramming it, not replacing, got the problem corrected for about $800. Everything is now running smoothly. In addition he pointed out an issue with my battery connection, and I was able to take my car back to the quick oil change place I use and get them to fix it for free. Communication was very good with ASE throughout, they were very friendly and helpful, and I am very happy with the experience. Would definitely use them again!

I normally don't leave reviews, but I feel the need to warn others. I got my shocks replaced with…read moreCam at Retro-Spec Automotive LLC and was told they were top tier. Unfortunately, they only lasted five months before falling apart. My passenger rear shock had come off and was hitting my exhaust anytime I went over a bump causing a loud bang. When I called Cam to explain the situation, he said my warranty only lasts 90 days. I told him that was unreasonable and I should be compensated in some way. He then said "my warranty was void bc of tampering with his product." Absolutely no accountability, no customer service, and no willingness to stand behind what they sell. Bamboozled

From the owner: Looking for expert automotive care you can trust? Visit Retro-Spec Automotive, your local trusted…read moreauto repair specialist! Whether it's routine maintenance, complex repairs, or custom upgrades, our skilled technicians are dedicated to keeping your vehicle running smoothly and safely. Enjoy fast, reliable service, competitive prices, and a friendly atmosphere you’ll love. Drive with confidence—schedule your appointment today and experience the difference at Retro-Spec, where your car’s health is our top priority!

Best Honest/ Friendly/ with Best warranty Mechanic Shop Austin, TX. Tim the General Manager…read moreSubmitted my diagnostics and Warranty claim to my Extended Mechanical Warranty Department when I bought my 2018 Z71 Silverado truck from dealership. Tim followed up all mechanical work process and claim in a great timely matter. Thank you For Rebuilding my Transmission w/100k/3yr.warranty Lorenzo G Houston Texas. FYI(My truck Broke down on a Visit to Austin) Thank you Tim and Your Crew/ Team. For fixing My Truck!

This location is absolutely terrible!…read more We brought our Tesla here because of an issue with the seat. Instead of properly fixing the problem, they actually replaced it with a lower-quality seat. We had to make two additional trips back to the location, and on the second visit, they refused to even look at the issue and simply turned us away. This is completely unacceptable customer service. We expected much better from Tesla, but this experience has been extremely disappointing. If this is how customers are treated, maybe this location should just close. They are damaging Tesla's reputation with this kind of service.

Called to get a quote, simple just car info and get an estimate. The woman on the phone wanted my…read morepersonal information or else she couldn't do the estimate. She sounded very condescending Towards me as to why I dared just ask for an estimate without given her personal information no not the vehicle, she wanted my full name. It seems that customer service is not their attribute I will be taking my over $1,500 job somewhere else.

The team is friendly and professional. They are so helpful and a real pleasure to work with…read more Fixed my transmission and now my car runs great! John really took the time to educate me about my car and did a great job evaluating it.

I went in with a transmission sensor problem, only wanting a diagnosis…read more One of the employees called me back with what he thought the problem was (low voltage). He said his boss, Chris, would call me back with a quote. After a few hours with no call, I decided to call back and check in, only to find out they had already replaced my alternator and battery without my authorization. I now owed them $800 when all I asked for was a diagnosis. On top of that, it didn't even fox the problem and I'm still driving around with the same issue and $800 in the hole. Unprofessional and poor communication. Avoid.

I was told I needed a new transmission that would cost about 6000.00 dollars and I went to see…read moreChris. This was my first visit to this business and Chris informed me that he could perform a maintenance procedure first to see if that would correct the tugging issue. A service not offered by the others auto shops I visited which all told me I needed a new transmission. Chris and his team performed the service and the tugging completely stopped. I have been driving the truck for three days and no issue. I highly recommend Chris and his team very honest with high integrity and superior customer service. The other amazing things was they performed this service the next day and had me on the road by noon that day. Totally impressed with this auto shop and will be taking all my auto needs there going forward. Thank you Chris and your team who saved me 5500.00 dollars.