The transmission in my wife's 2009 Cadillac Escalade ESV cratered after 223,000 miles. These guys…read morewere the first and only place I trust for them to work on her transmission. I previously used them in the past for a broken shifter cable. From that inital experience, we could have easily been taken advantage of and been told it was a bad transmission, but their transparency and and honesty is what brought me back. For this transmission rebuild, they called us for every step during the diagnosis, removal, repair, and replacement process. They even requested for me to come to the shop and view the components that went bad. I was not able to make it, so they sent detailed pictures with a phone call afterwards with a detailed explanation of what I was looking at, why it failed, including options for repair. As a "motorhead" myself, everything he described in detail was concise, accurate, and no misleading information was given. My wife and I could not ask for any more. For your transmission needs, please consider this organization to take care of you. Oh, they even washed our vehicle for both repairs and placed several paper mats not to get any grease or grime in the interior of our vehicle (it's the small things that make a difference. That pride for their customers goes a long way! Although we were not expecting to spend this kind of money during the holidays, the experience was positive and we are back on the road with no car note, lol. I'd like to give the service advisor "Tony" for his professionalism and patience, and the owner for approaching me to make sure we have been taken care of. Hands down, best transmission shop in SATX. #Trust #Transparency #CustomerService

I requested service from Bert for service on my f150. The quality of work was amazing and the…read more pricing was top notch. We dropped the vehicle off in the am and we picked it up a few hours later. The staff was friendly and very professional. Tony was very upfront and he wasn't pushy or intimidating whatsoever. I felt very confident that when the work was done I wasn't going to get hit with different pricing. I totally recommend Bert's for all your Transmission service. Thanks Tony

Called a couple places to get an issue resolved. He was highly attentive and detailed with…read morequestions to what was going on with my car. Had an opening for next day and issue was resolved. I believe this company works with integrity and that is what will keep me coming back. Thank you so much!

10/10 recommend! My family has used them a couple times now. This place could have cost/charged my…read morefamily thousands of dollars and never did. The owner really does pride his business in honesty and integrity! Their customer service was amazing too. My dad got a quote from a different place for $5k for some work the said "needed to be done." He called around for other quotes and ended up at West Ave Auto because over the phone they said they would do the job for HALF the price! When my dad got there it turned out a plug just needed to be removed/drained which was causing the sensor on his truck to act up... Marvin was honest and just charged him the labor fee... Saving him thousands! I had water damage to my car and was scared I was going to pay thousands for repairs on my car too but my dad told me to drop my car off at West Ave Auto. They were honest right away. Didn't try to play off the fact my car could have needed huge repairs. Instead reassured me the damage was minor and they were even able to bend back a part instead of telling me to replace the whole thing. In addition, I knew I needed other work done so gladly gave my business to them. My car was also done the same day! Saving me the hassle of having to worry about paying for a rental and unnecessary stress. On top of it, Marvin remembered my dad, his name and truck. Which is very cool considering how many people I'm sure he probably sees on a day-to-day basis. Honesty and integrity go a long way! This company now has loyal customers and I will be recommending their shop to everyone I know. They also offer military discounts in addition to their affordable prices and great customer experience!

I found my new auto repair shop in San Antonio!…read more I requested a quote early on a Tuesday morning for battery install service. I had purchased a replacement battery, but needed install assistance since the battery sits behind my driver side wheel. The owner, Kareem, responded *immediately* with shop location, hours, and the number to reach the shop manager, Jacob, to discuss specifics. Very friendly and engaging interaction with the owner. I gave Jacob a call, and he gave me a very reasonable quote and best time to come in for service. He even gave me knowledgeable recommendations for the best battery to buy for my vehicle, and he was *on-point* because it was the same brand I bought after researching with glowing reviews (Interstate). When I arrived, Jacob not only greeted me kindly but offered water and the TV remote while I waited for my battery to be switched out. I saw a sparkling clean restroom for customers, as well. I was in and out in 30 minutes or less. From the owner to the manager to the pricing to the excellent service (I believe Connor worked on my vehicle) - they have truly earned my business!

I found Triage Automotive using Yelp Projects late at night. Triage was first to reply very early…read morein the morning, which was surprising to me because I had not expected such an early or quick response. Since I knew, in general, what the issue was going to be, I explained the issue, and we made arrangements for me to being my pickup truck in for a free diagnostic. Mind you, the sun hadn't already come up yet, and Triage was open and running already. The auto shop is tucked away off Bitters Rd between several other speciality garages. The waiting area was a clean and friendly with a wide window looking into the garage where you can see the mechanics at work. There were amenities such as bags of snacks, coffee, a water cooler, and a television. They had immediate availability and were quick to confidently diagnose the exact issue showing me the problem. A quote for the part I needed, as well as the removal and replacement of said part, was written up, and the owner offered to drive me to home or work while the repair was performed. I took him up on it, and he's a great guy. Keep in mind, all of this happened before other auto shops even opened for the day! Jacob, the manager and mechanic who worked on my vehicle serviced it promptly, letting me know status periodically. Since it was a reasonably simple repair, Jacob picked me up early that afternoon to take me back to the shop and finalize the service. My pickup was repaired, and I was back on the road before any other auto shops had even answered my Yelp Projects inquiry. The shop I had previously used for service had scheduled me three days out. As someone who does mechanic work myself and relies on my vehicle, I can confidently say Triage's expertise and urgency in getting me back on the road kept my business running with minimum downtime. The price was fantastic on labor too. Very competitive. I will be recommending them in the future for sure!

Service excellent I was kept up to date on progress and a very fair price. Mike is a good guy to…read morework with. Highly recommended!9

I have found my forever automotive shop in San Antonio! I sent a Yelp request and had an…read moreappointment set up within hours. Mike was friendly and kept me informed throughout the repairs. They were very reasonably priced for the work they did to my Durango. Thank you Thrash for restoring my faith that there is still a good honest mechanic shop available!

My daughter is a UTSA student living away from home. She calls me and says her 2018 Hyundai Elantra…read morewon't start but she knows of a mechanic close to her apartment. She has her car towed to Chad Miller Auto Care and calls me to say she needs a new battery and is being quoted $645. I ask her to hand her phone to an employee, and when I asked why this is so expensive the employee raised their voice at me. I asked for a manager and was informed it was Chad himself I was talking to. I would NOT suggest this mechanic. He is unprofessional and perpetuates the negative stereotype of crooked mechanics preying on young women.

So I read good things about this place. From what I read, they seemed like they knew what they were…read moredoing and maybe they do, but of the two vehicles I took there, both over 10 years old and with a variety of problems, they were able to fix some things,but not all. Mine has an oil leak at least 4 different places haven't been able to figure out. Chad's garage gave me some hope, but they were never able to fix it. I take pretty much all "guarantees" with a grain of salt. "Bring it back"...pffft why would I? You couldn't fix it the First time? More likely, I'll just be dumping more money in sonl you can "half fix it" a 2nd time. One mechanic even told my wife to "hit the dash when her A/C wasn't kicking on...AFTER they fixed it. GTFO... Really!? Cost wasn't exactly on the cheap side...maybe fair, but ONLY if they fix the problem. My impression is they had way more cars than they could handle and were trying to rush them outa there. Fair enough, but I will not be taking either of ours back. Fair warning to those that do.

We brought our 2018 Nissan Rogue here For the AC.They were able to help us use our extended…read morewarranty to get it taken care of.

The dealer looked at my 'check engine light' in my 10 year old car and prescribed a $1500…read morereplacement of the throttle actuator. I'm aware of dealer service pricing, so I asked AI for service shops with reputations for honesty and integrity, and this place was one of the recommended shops. I made an appointment, which was very easy and quick, and Carlos took it in. He recommended reprogramming it, not replacing, got the problem corrected for about $800. Everything is now running smoothly. In addition he pointed out an issue with my battery connection, and I was able to take my car back to the quick oil change place I use and get them to fix it for free. Communication was very good with ASE throughout, they were very friendly and helpful, and I am very happy with the experience. Would definitely use them again!

I normally don't leave reviews, but I feel the need to warn others. I got my shocks replaced with…read moreCam at Retro-Spec Automotive LLC and was told they were top tier. Unfortunately, they only lasted five months before falling apart. My passenger rear shock had come off and was hitting my exhaust anytime I went over a bump causing a loud bang. When I called Cam to explain the situation, he said my warranty only lasts 90 days. I told him that was unreasonable and I should be compensated in some way. He then said "my warranty was void bc of tampering with his product." Absolutely no accountability, no customer service, and no willingness to stand behind what they sell. Bamboozled

From the owner: Looking for expert automotive care you can trust? Visit Retro-Spec Automotive, your local trusted…read moreauto repair specialist! Whether it's routine maintenance, complex repairs, or custom upgrades, our skilled technicians are dedicated to keeping your vehicle running smoothly and safely. Enjoy fast, reliable service, competitive prices, and a friendly atmosphere you’ll love. Drive with confidence—schedule your appointment today and experience the difference at Retro-Spec, where your car’s health is our top priority!

Best Honest/ Friendly/ with Best warranty Mechanic Shop Austin, TX. Tim the General Manager…read moreSubmitted my diagnostics and Warranty claim to my Extended Mechanical Warranty Department when I bought my 2018 Z71 Silverado truck from dealership. Tim followed up all mechanical work process and claim in a great timely matter. Thank you For Rebuilding my Transmission w/100k/3yr.warranty Lorenzo G Houston Texas. FYI(My truck Broke down on a Visit to Austin) Thank you Tim and Your Crew/ Team. For fixing My Truck!

CUSTOMERS BEWARE!!!!!! The transmissions they install here don't even last 10,000 miles. I spent 6…read morethousand dollars on a new transmission and it's already going out. Eagle Transmission won't even replace it because their warranty is trash, just like their transmissions. Eagle Transmission get's 1 star for the lousy work they do here.

The team is friendly and professional. They are so helpful and a real pleasure to work with…read more Fixed my transmission and now my car runs great! John really took the time to educate me about my car and did a great job evaluating it.

We used Riley's when our transmission started having major issues this year and we were stuck in…read moreSan Marcos and needed a whole new transmission. We had an extended warranty and they went above and beyond to work with our adjusters to get the best options for us and our car. They were very quick and knowledgeable and honest and that's hard to find nowadays.

Chris and the crew of mechanics are the greatest. Excellent service and work expertly completed…read more The guys first did some work I had elected to do as maintenance then were able to identify a problem I would have been in trouble had they not discovered. I was a few days away from an out of state move, Chris made time to get the repair done and give me peace of mind for a 3 day drive. Everyone is very polite and helpful, the work was done on time and at or under estimate. Bottom line, I would recommend them to anybody without any reservation. Thanks Chris and Crew

I went in with a transmission sensor problem, only wanting a diagnosis…read more One of the employees called me back with what he thought the problem was (low voltage). He said his boss, Chris, would call me back with a quote. After a few hours with no call, I decided to call back and check in, only to find out they had already replaced my alternator and battery without my authorization. I now owed them $800 when all I asked for was a diagnosis. On top of that, it didn't even fox the problem and I'm still driving around with the same issue and $800 in the hole. Unprofessional and poor communication. Avoid.