We were unable to use the reservation we had with another rental company and Flagstaff Rental Car…read morecame through for us in a pinch. They picked us up within minutes and we were on the road within the hour. The car worked great and dropping it off in the middle of the night at the train station saved us the cost of an Uber. We are very grateful they were able to help us.

I wish I could leave zero stars…read more I was originally quoted about $450 from Budget for a minivan, but the pickup and drop-off situation was going to be a hassle since we came in by train. That's why I decided to go with Flagstaff Auto Rental instead. They quoted me about $100 more (around $550 total) for an SUV and offered to pick me up, which they did. I was also told the first day would be free. That convenience is the only reason I chose them. Then came the bill... almost $900. That's not a small difference or a misunderstanding. That's nearly double what I was quoted, and I even have a recording of the original price. There was no clear explanation for the massive increase. After looking at other reviews, I noticed a pattern of people saying the same thing: quoted one price, then charged way more. At that point, it stops feeling like a one-off issue. If you're considering using this company, be very careful. Get everything in writing, double-check every charge, and don't rely on verbal quotes. I paid extra for convenience and ended up paying way more than I ever agreed to. Not worth it

Samantha and Katie were so helpful and made me feel welcome. They answered all of my questions with…read morerespect and dignity. Their collision center wanted the best for me!!!

A deer ran in to my Toyota Tacoma....I was directed to campus collision by my insurance…read morecompany....I was in immediate contact with them and made an appointment for appraisal....that accomplished, I made an appointment to bring the truck in for repair the following Monday, due to their full schedule....I was told it would be 5-7 working days, possibly more....I arrived at 9 a.m., dropped the truck off, and received a call Thursday mor I g that I could pick it up about noon that day....so, a total of three days at the shop and it was ready.... I went to get it, and it looked beautiful....they'd even washed it after working on it...the repair was fantastic...such a good job...and, everything was so easy....Gail was in touch with my insurance company and the car rental company, and I didn't have to do anything...they are a well-oiled machine and definitely know what they're doing....I highly recommend them and send my deepest thanks to Chris and Gail for their hard work and their expertise....it made a difficult situation as easy as possible for me....thank you thank you thank you....

FCC was highly recommended by the Service Department at Winslow Ford to deal with a dent and…read morescratches we received to our 2018 Lincoln MKZ. They did an amazing job in just a matter of days. Great communication from our point of contact, Freedom! She called regularly with time estimates and handled all of the details with Austin, the Progressive Insurance representative handling the insurance/payment process. The body work and paint match up was perfect! Great job to the body and paint shop! We will highly recommend FCC in the future and return with any other needs! Great job!

On September 23 I had given my car to Flagstaff Collision Center to fix my bumper, headlight and…read moreblinker on the left side after an accident. They called a day later saying repairs will be about two weeks. I did not get my car back until October 28th. I had received my car with a large crack in my windshield that I was not notified about. They claimed no fault, and I ended up having to pay half the deductible despite my car not having that damage beforehand. They did have a clause within their contract that makes it so they are not liable for any damage to the glass of the car in their possession. They had claimed it was a mixture of temperature and rock fracture damage. The photo attached of the crack does NOT line up with any rock damage I have ever seen. While getting my window replaced (by a partner company) I was then notified my car was missing more pieces. Flagstaff Collision Center did not notify me of this either. I do not trust this car repair shop after the unprofessional experience I had with them. Granted, the people I dealt with were nice, but it does not fix what was and still is broken from my car.

We had a fender bender while traveling and feel so blessed to have been directed to Octopus…read moreCollision. The body work was excellent, and he was able to repair the suspension system to get us back on the road home again. He worked after his regular hours. He has such a heart to help travelers highly recommend.

Loved Octopus Collision. They were able to look at my car and give me an estimate the same day I…read morecalled. They gave me two options on the repair at a reasonable price. They fixed my car the following week within a few hours. Everything went smoothly and car looks great. They were friendly and fast.

I have a 26-year-old rig that nobody wants to touch and I got into two accidents in one month…read morehitting an elk and a roundabout! Traveling from out of state these guys got me in they explain things very well they helped me understand the process, when I had questions, they took plenty of times to make sure I understood things! You can tell the workers were proud to be there and had an excellent knowledge base on older rigs! Which makes me happy because I'm not excited about the newer ones coming off the pipeline! :)

Perfect repair Had a minor issue with repair and they were…read morehighly responsive Recommend Ron

Tanner was awesome to work with. He arrived on time, listened to me and a short time later, the…read moredent was repaired. You would never have known I had the dent. High recommend Tanner from Push Right PDR.

Tanner of PushRight actually followed up with me to see how my project turned out! Seemed genuine…read moreand thoughtful. Thanks Tanner.

I just bought my dream car (WRX) to mod and make my own two months ago. I was devastated when I was…read moreinvolved in a hit and run , leaving my back end absolutely ruined. During the initial appointment, I had brought up to Joe (My technician) that I personally installed a third break light that took me hours to install. I was nervous that I would lose that during repairs. Joe told me "Don't sweat it, I got you!". My expectations were absolutely exceeded!!! Not only did they do a phenomenal job with the basic repairs, Joe went above and beyond making my F1 break light and plug and play. He also called me (knowing I was wanting to mod my car) if I wanted the back badges reapplied or to stay off. My husband told him "keep the badges off please!" (I was so relieved cause I wanted to rebadge my wrx but it's such a pain to take the OEM ones off). I am so grateful I took my car here for its repairs!! 10/10 recommend!!!

I don't write too many reviews, but in this case I had to. Over a year ago I had work done to my…read moretruck at the Prescott Caliber collision center, then after I had a minor electrical issue which got taken care of here at the Flagstaff location and it took all of 5 minutes. Fast forward over a year later, I discovered my plugin for my 5th wheel hitch wasn't working, so I called them up and made an appointment and it took all of ten minutes to reconnect a bad wire connection.. I just want to say how asome an experience I've had at both locations all the time. I want to thank Dakota for taking care of my electrical problem after all this time. I want to thank the GM Dennis for looking out for me as well. Thanks again guys! Kenneth