Awesome place! Workers were awesome! The blonde hair guy was serving me and man I just know he gets laid he was so badass for sure a 10/10 cold stone read more

JACK IS MY KING!!! Went in with two friends for a finals-week treat - little did we know we were in for one of the best customer service experiences ever. After asking Jack to surprise me, not only did I come away with one of the best combinations ever, but he was so genuine. Honestly one of the most fun, sweet, and excited people I've met. Would 100% go again, if a manager reads this please tell him he made all of our finals week so much better! Give the man a raise! read more

It's dangerous to have a Cold Stone so close to where we are staying. How can you not love this place? The variety of ice cream flavors and mix-ins is fabulous! I opted for the Founder's Delight with almonds instead of pecans and it was delicious as usual. The workers were all great, happy, and quick. The place is clean and has enough seating indoors and out to enjoy your ice cream on the spot. read more

There's signs all over the place saying we do not accept bills over $50. So I tried to pay with a $50. and they would not accept it, even though the bill was over half of that anyway? Makes me sad. read more

The Owner Sandra H. refused to refund a duplicate order that was processed due to a technical error in their app. Was charged $30 for $10 of ice cream that I didn't even want. Then said she was unable to do anything else. Not a good example of accountability from an owner. read more

This location is consistently good when I come I have been ordering at least once a week! read more

Very disappointed in the customer service I ordered and paid for a custom cake for my daughter's birthday specified the time to pick it up and they forgot to mix in to the ice cream what I had ordered which again is their specialty so I had to come back four hours later after plans had to be changed and was told that they offered to give my husband chocolate chips that were to be incorporated into the SPECIALTY cake . The worst part is the manger was no older than my daughter and has no customer service skills Next time I will go to Baskin Robbins read more

Love the ice cream here!! So many choices of delicious ice cream and mix- ins. My fav is just sweet cream with lots of almonds + pecans mixed in!! My only complaint is that I can't stop eating it ‼I always end up getting the largest container. I think it's 1 1/2 pts or a quart. Gotta have it and can't resist it You won't be disappointed and fun to watch them create your masterpiece !! read more

Cold? Most definitely. Stone(d)? No, man, this is a family place! What can I say, it's an ice cream place where they put a bunch of stuff of your choosing in the ice cream. Service has always been good. Ice cream is good. It's right next door to a liquor store. I give most places an extra star if they're next to a liquor store. Sweet. read more

Cold Stone Creamery - a cup of ice cream - Ice Cream & Frozen Yogurt Near Me - Fort Collins, Colorado

I've been going to this Cold Stone since I was in elementary school (I'm now a few years post-college). It's one of my favorite places to get ice cream and I have a lot of memories there. The staff of the shop come and go, so if someone is not my favorite, I know that I probably won't see them again since it's a high turn over position (entry-level). Overall the place is always clean and inviting, I get a great serving size, and the service is relatively quick. My husband has a severe peanut allergy and the staff has always been kind and understanding in following their procedures for this. I will continue to visit this shop for ice cream and look forward to taking my own kiddos there! read more

All the staff are extremely friendly and they have a huge variety of flavors to choose from. Best ice cream in town!

Orgasmic. That is how I would describe my experience at this particular Coldstone location. It was a rather long night, and I was not looking forward to the next high, mundane, apathetic teenager I had to deal with (I am not generalizing just had a few bad cold stone experiences in my past). To my surprise, a very quick witted and quite handsome individual greeted me. His name was Tyler, or "Ty" as he preferred. I could have just paid for a look in to his steely blue eyes if I'm honest. Everything was so fast, orderly, coherent, and simply pleasant. I was out in a jif, and home in time to see my kids before they went to bed. I will never forget this experience, or that hunk serving me either. You will be in my memory, "Ty." read more

Disgusting. Generally we have had good experiences here however we ordered Grubhub this evening and my husband found what looks like a pubic hair in his ice cream. Do not come here. read more

Cold Stone Creamery - a person holding a bowl - Ice Cream & Frozen Yogurt Near Me - Fort Collins, Colorado

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So yummy! Went there after dinner because we were craving ice cream! The blueberry batter was sooo good!

Best ice cream in foco. Employees are beyond awesome and it's dog friendly (-: definitely recommend this cold stone to anyone seeking satisfying and tasty cream for the tummy read more

Ice cream was just as good as the usual cold stone but his place was disgusting. 5 employees were behind the counter when we came and yet no table was clean. As we ordered three employees went to the back and participated in a conversation that was so loud I had to repeat my order twice and the noise continued throughout the meal. After we ordered I noticed the guy who helped me repeatedly wiped his nose with the back of his hand and forearm while prepping the ice cream and ingredients. It made eating what he just made me, disgustingly impossible and I couldn't finish my ice cream. The table we sat at had numerous spills that were overlapping indicating the table hadn't been wiped in awhile, maybe all day. No wonder we had to kill some ants and other small bug that were crawling on the table and window. I now realize why it was so quiet on a 95 degree day. Stay away if at all possible. Ice cream A Staff F Cleanliness F read more

Drove the family a little farther than usual because I had a coupon (Hooked app). During the order I showed it and was told (rather sharply) that it was for the Laurel location and would not be honored. OK, it DID clearly say "Laurel" on the app, but I've never had a chain outlet reject a coupon from a different location (especially same city). Perhaps the Cold Stones have separate owners that don't get along. In that case the Harmony owner is really shortsighted not leveraging something the Laurel owner paid for (Hooked charges steep listing fees) It was a frustrating lesson to learn. As a family of 6 we look for good discounts. I'll pay attention and probably save some driving next time. read more

The ice ream is always good but the prices are getting pretty steep. I got a like it size with an extra mix in and it was $6.60 with tax. 1/2 cup ice cream and 2 tablespoons of nuts-not the best value for the money. read more

I'm frustrated because Cold Stone wouldn't let me change my delivery order to a pick up order.

this is the coldest stone i have ever been to. by far the best. i have never enjoyed anything as much as i have here at this very place. wow. just wow. read more

You can't go wrong with ol coldstone! I had guests visiting and some wanted icecream while others wanted frozen yogurt. It was a perfect solution with a lot of options for toppings. It's in a great easy location off of harmony as well. read more

I went into the store on Harmony to order a birthday cake for my daughter on Tuesday for it to be ready on Sunday. And not only did they not have it ready, they questioned if I was in the right location which was an insult. They wanted to just make me take a random cake out of the freezer which I wanted to avoid by ordering a specialty cake. When I finally made them give me my money back. I left and called the owner to complain and found out she had been there the whole time and didn't even bother to come and speak to a disgruntled customer. This was the first time in the place and it was against the advice of a friend who had her cake botched the week before from the same location. It's Dairy Queen from now on. read more

Day stone cold in dis mama jamma feel. I came up in this biznatch and day i was like yeet lemme cop soma dat brain freze juice and day slap some milk up with ttha fixins and clap it up like benihana on da rock an i was like sheit feel fi starts read more

Wow. My friends and I arrive at Coldstone a couple minutes after they close. We were disappointed but all was good. THEN, a worker comes out and tells us he'll scoop some ice cream for us! This man was simply the best. Gave us tons of ice cream. Best employee I've ever encountered! Ice cream was outstanding! 10/10 would recommend. Such a nice employee and great ice cream. This man was sent by God! read more

There is just one word for their ice cream .......delicious ......I can eat it anytime :)))

Have had great service and great ice cream every time I've visited. Kids love it, especially the singing!!

Good ice cream as usual. But my milk shake was close to $6 and it was very small. They obviously reduced the sizes of the milkshakes, which is understandable, but they went a bit overboard. read more

Went in for ice cream the other night and was kind of disappointed. I mixed two ice cream flavors (cinnamon & coffee) and one of them was either old or have been left out too long - there were chewy bits all throughout my ice cream. I never knew ice cream could get dry and chewy. I was disappointed because the flavor was good and I wanted to keep eating I just couldn't - had to throw it away. Which is disappointing because it cost almost $5 for a small cup! read more

Great place for ice cream! Serve good sizes that are appropriately full. Wait is usually not long if at all. They do a great job on the mix-ins. Flavor and quality of the ice cream has been exceptional when we've gone (lots of times)! We often have 5 of us there and end up very happy. There are several other ice cream and yogurt places around this corner of town, but they pale in service and in quality compared to Cold Stone! The cashiers have even sung on birthdays for us. Nice and dense texture -- not fluffy and flavorless like some other places. Wonderful!! read more

So delicious. The staff, though young, was very helpful. In particular, a kid named Josh was very friendly and made us feel welcome. Another kid said goodbye to us as we left. The tables could have used a nice wipe down, but all in all the two young gentleman that were working were very polite and professional. read more