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    Cold Stone Creamery

    2.6 (76 reviews)
    Open 11:00 am - 10:00 pm

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    Reviews With Photos

    Cold Stone Creamery Tanasbourne.
    Cindy A.

    Today was the first time in several years that I've visited Cold Stone Creamery. A friend of mine used to be crazy about this place so whenever we would find coupons in the Sunday paper for discount deals we would hurry in. There were several things I didn't like about this place so when my friend moved away I ceased visiting them. Today's visit, although slightly better, didn't change my previous opinion. The ice cream here is creamy with good flavor, but I really don't like it any better than the Haagen-Dazs I buy at the grocery store for less money. I've never liked the way they mix the ice cream on the stone slab. It looks very unhygenic, although I'm sure it's safe otherwise they wouldn't do this. I just don't like it. Customer service here varies. Today the lady at the counter was very nice. But there have been many times when it seems like the counter is staffed by the cheerleading squad from a high school. They would always show preferential treatment to their friends by giving them much larger servings than the rest of us. It was obvious and happened regularly. So maybe things have improved. Time will tell.

    Outside lucky charms flavor !!
    Jon W.

    Over priced but you can get exactly what you want and that's pretty good.. only stopped in to try the new lucky charms ice cream and I was not disappointed... also my go too is the apple pie combo . Yumm

    Jess R.

    I understand there are unexpected issues that arise and change the plans that were initially set BUT when I place an order for a personalized cake to be picked up, I get there and the store is closed without any notice given to us, that's just not good customer service. Had a phone call been made to say that ya all had to close I would have totally understood and made other arrangements, but instead I show up to nothing and am left empty handed for a birthday party. A quick phone call would have given me so much more respect for the way you elect to do business. Pic of how I showed up to the birthday...

    Coffee lovers: coffee ice cream, heath bar, caramel, almonds.
    Janet M.

    I'm giving them three points for consistent ice cream experiences and an extra for good customer service. We tried to access local ice cream in our hood only to find it closed, at 8pm on a Friday night. WTF?! Ok. Cold Stone then. We don't come here too much but tonight it filled a need. Hubby ordered coffee ice cream, caramel, m&ms. Happy. My coffee lovers delight (something like that) was coffee ice cream, heath bar chunks, almonds and caramel. Yum. Princess? She chose pink lemonade sorbet, chocolate chips, and sprinkles. She ate a few spoonfuls in silence, then pushed it away. She was not a fan, it made her cry. You want kids to be able to choose for themselves but when they make a crappy choice for $5 , then what do you do? I offered her some of mine but she refused saying she didn't want to take mine away because she messed up. I tossed out the offender and explaining what happened to the nice young man behind the counter, we ordered her a new one. Chocolate, butterfingers, kit cats. All known and loved. Princess was mollified. He was so nice and even seeing I had my money out he didn't charge me, saying don't worry about it. Totally sweet. And really understanding. That actually made our night.

    Handling ice cream without gloves

    The workers were not wearing any gloves and handling ice cream after touching their hairs. NOT TO MENTION THAT WE FOUND HAIR IN OUR ICE CREAM. They did remake it for us but no apology was given or a refund. They looked at us as if they were annoyed. This is totally unsanitary. I have come here before but never have I've experienced this.

    Would you?  I wouldn't!
    William J.

    Delicious ice cream. Fairly helpful people. Bathrooms really suck see pics. Nice air conditioning in the summer. I don't know why it won't let me add a pic sorry.

    Thanks for not reading the cake ticket and spelling my sons name wrong
    Lorna E.

    Prepaid last week, 32.95 for my sons birthday cake. Picked it up today for them to make it with his name wrong. The girl at the counter apologized, showed me the ticket and said, "she spelled her name wrong, it's written down here correct. It was whoever that made the cake just wrote it wrong." Like for real, why even have the slip if you're not going to read it?! Annoyed.

    I'm addicted!!

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    Yummy yummy! Crazy how many calories they can pack into one little bowl, but it sure was delicious!

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    4 years ago

    Over priced. It's good , not great. Something you can make at home. I probably won't come back. 17 for 2 small cups of ice cream. Kick rocks

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    4 years ago

    VERY friendly crew. Greeted when I came in, was visiting Oregon from Washington, very friendly workers. Would definitely recommend.

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    Ask the Community - Cold Stone Creamery

    Handel's Homemade Ice Cream - Graham central station is my favorite

    Handel's Homemade Ice Cream

    4.1(199 reviews)
    2.7 mi
    $

    So many flavors of ice cream! How does anyone choose which flavor to get?…read more I had such a tough time trying to decide but finally settled on a waffle cone with Salty Caramel Truffle ice cream (salty caramel ice cream with chocolate truffles filed with salted caramel). The small (which is a "single scoop") was huge! Parking is plentiful, the store was clean and neat, the server a bit grumpy but maybe she just needed to take a break and get some ice cream. It was a beautiful spring day so we sat outside on a bench to eat our melty cones in the sun - a treat this time of year in the PNW. Can't wait to go back and try something else!

    Well, that was awkward... I was attending an event but went to the wrong location. I had never been…read moreto any of their locations before although I had meant to. I was confused even just walking in. I was seeing an almost warehouse feeling space versus a cozy normal ice cream place where you can actually see any ice cream. Instead it's just a counter where very abrupt people in uniforms are asking you what you want. A bunch of other people are scooping ice cream from huge drums. Everything is setup like some insane Santa's workshop but it felt very cold - like get your sh*t and get out! I went in, desperately needing the restroom which was a lot to get to since it was through a crazy barrier, past a lingering family with a teenager determined to stand in every place I was trying to walk until her mom finally grabbed her and moved her for me. Then I turned the corner to discover an excessively long hallway, leading to 1 bathroom door at the very end of the very long, very very long hallway. I was so relieved to get back to take a photo of the ice cream flavor wall, really noting that though they've been here a long time, the space feels cold, uninviting and the people who work there don't help that. I really wanted to leave... I was annoyed discovering, I was at the wrong place, but honestly had that - even with you scooping in front of me, I feel like you're somehow spitting in it - it really felt that unfriendly up in there... but I imagine most people couldn't care less about me or my business. 3 people sort of 'helped' me and each was even less friendly than the last. I cannot imagine a reason to go back.

    Photos
    Handel's Homemade Ice Cream
    Handel's Homemade Ice Cream - 8/23/2026 - Since 1945 and I really have not heard of them, I suspect due to such terrible service.

    8/23/2026 - Since 1945 and I really have not heard of them, I suspect due to such terrible service.

    Handel's Homemade Ice Cream

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    Baskin-Robbins 31 Ice Cream Stores

    Baskin-Robbins 31 Ice Cream Stores

    2.9(56 reviews)
    1.8 mi
    $$

    Shrinkflation at its finest, I seem to remember the double scoops being more generous than this…read more The ice cream itself was delicious, we got the Reese's, the Cookie Monster, and the Brookie Batter (this last one tasted "off" probably more of a Baskin Robbin's issue vs a franchise issue). Let's dive into what was less than ideal here. It was several minutes before I was greeted by staff, they were busy with DoorDash orders and making waffle cones. Immediate turn off. There was an older woman running around micromanaging the staff and from what I gathered from a regular who walked in (after me), grabbed a pint to go, and was checked out promptly, she was apparently the owner's wife. Absolutely no concern for me, waiting at the counter and neither greeted me the 5 times she walked past me nor encouraged either of her employees to come help. She also interrupted the nice young lady who was helping me to micromanage her some more. Such a disgusting way to run a business; prioritizing online vs foot traffic, micromanaging your staff, and ignoring customers. I'll likely be back because I like the flavors, but I'll pick almost any other options in the area first.

    Baskin-Robbins has always been a favorite. They have a wonderful selection of ice cream flavors…read more You can pick up a premade ice cream cake, or order one in advance customized to your liking. You can also order an ice cream sundae or a milkshake. This location is clean and they are quick to acknowledge you when you come in. Service is pleasant, and fast. Stop by if you are in the area.

    Photos
    Baskin-Robbins 31 Ice Cream Stores
    Baskin-Robbins 31 Ice Cream Stores - Peanut butter and chocolate 2 for $14.99

    Peanut butter and chocolate 2 for $14.99

    Baskin-Robbins 31 Ice Cream Stores - Double Scoop

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    Double Scoop

    Cold Stone Creamery - icecream - Updated September 2026

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