This was my first time utilizing this shop. In short, I was extremely impressed with the…read moreprofessionalism and resilience of every single employee here. Supply chain issues beyond anyone's control caused a multiple week delay of the part that was needed to fix my work vehicle. However, the staff here kept me well informed of the progress. This business is, by far, superior in numerous ways to how many of today's car dealerships' shops now operate. It's like a breath of fresh air to be able to deal with highly competent, ethical, and caring people. I have to give special shout-outs to Garrett, my service advisor, and Jimmy, the owner of the business. Their kindness and patience was epic, and quite appreciated. I very highly recommend this facility, and will definitely return if the opportunity presents itself!

Good morning. This review is in reference to yesterday about 12:30p. I didn't have in my plans to…read morestop here btw. I was out this way (lunch date) n and had a flat about a mile away. I was frantic to say the least considering I live at 385/Riverdale. Well, I made to this location, pulled into the lot n by then it was fully flat. A guy saw me and came out to meet me n I explained I had run over a rock!!!!‍ He preceded to tell me to pull to a bay n then he checked it out, put air in it but we both heard the air coming back out. He then said hold on let me get someone else. He brought a guy out who bent down n found the leak and to my already bad day said it was in the side wall. Yikes. But they said we got you. You be ok. The guy took off my bad tire n put on my donut, mind u I'd just bought the vehicle a month ago. So yea, I'm a lil nervous. These two gentlemen Mike & Gabe were attentive, calm and most friendly in my time of need. I made it home on the donut. Lollol. I wanted to Thank these guys, but they wouldn't take any token of my appreciation which further made my day. So though I didn't have service this time I won't forget for future choices in my automotive needs. Kudos to these fellows n the mgmt that hired them. . I'm always preaching, "if you can't be anything else, BE KIND".

Quick and great prices and service for all my simple tire fixes like a nail or a flat.read more

I just took my car into Darby's to get my tire replaced. I have run-flats on my car and called…read morearound to several places to see if they had one in stock. I decided to go with Darby's because of the excellent customer service I received over the phone. I was told that although they didn't have the tire in stock, they could get it within the next day and would be more than happy to take care of me. I brought my car in the next day and was greeted by a friendly gentleman at the counter. They had the tire replaced in under 30 minutes! Highly recommend this place!

I had Cecil's check the brakes on my 2003 Sonoma truck. They could have sold me a brake job but…read moresaid that the brakes were ok to come back in a few thousand miles! they did a complete fluid change on my 2019 4Runner, trans, front and rear differential and transfer case, got it back the same day and $200 less than the dealer. Friendly guys, felt I was treated well

Excellent business for any car repair. Knowledgeable and fair. They don't rip you off.read more

Cost of everything is higher now, and technicians are harder to come by, but Christian Brothers…read moreheld true to their European Oil Change coupon price, installed the cabin air filter and new LED headlights I purchased online for the price of labor. Up front pricing is very helpful and doesn't cause any stress upon checkout. You accept the proposed pricing via text. They text when your vehicle is being seen, and when it's ready. Diagnostic fees go toward any repairs that are made in-house. They run a clean, smooth business and haven't yet talked down (how mechanics often do) to this woman.

Got my oil change here. Picked vehicle up and smell burning oil when I cranked my car. But I said…read moreno biggie maybe a little oil was spilled. I drove directly 5 minutes home. Next day I went to the store and I received the oil pressure warning while driving. When I checked my oil stick it had no oil on it. I got a tech to come and check it out. When he removed the oil filter the O ring gasket was broken. How was this broken and it was brand new? This caused the oil to leak out. I called and spoke to Michael Sullivan , manager, in attempts to explain this to him , he gets rude and upset because I stated it wasn't put on properly. He then say "He gets upset when someone say we didn't do our job correctly".. I just wanted him to show some empathy and at least give me a discount for the inconvenience. I could have lost my entire vehicle do to this issue, but no accountability was taken. I will not be back to this location and I hope you don't go either.

I've never had a bad experience at this Firestone until today, and it was disappointing. I have a…read moreFirestone credit card that I don't carry because they've always been able to look it up. I sometimes freeze my credit cards for security reasons (unfortunately, I forgot that I had frozen this card since I last used it), so when my husband and son went in, the system couldn't pull it up. I called the credit card company myself, and they told me the store could call if needed. They never looked up my information when I called but only told me to either order another card or have a store representative call for access. When I passed that along, the employee helping my husband, Mike, got irritated and said, "I don't know why they told you that." Very unprofessional. When he called, he got even more frustrated and said, "I shouldn't be doing this." That is completely unacceptable to say to a customer. On top of that, the credit card company gave him incorrect information about my account needing a letter to unfreeze it. That's not true, it's literally a quick toggle in the app. I wasn't privy to that conversation as I had already hung up the phone. But, because he said this, my husband just used another method of payment. I am not negating the role that I played in the confusion by not remembering that I froze my card, I just believe the whole situation was handled poorly by the representative. I'm not expecting perfection, but I do expect basic respect and patience. Mike's attitude was unnecessary, and it has changed how I feel about this location. Customer service is never easy and that's why it's not a job for everyone. Today it was not for Mike. Do better, Mike. Sometimes you simply need to step away and allow someone else to handle confusing or irritating situations when you lack the capacity to do so in the moment.

This has to be the worse ripoff shop in America. Never fix anything, always finding something else…read moreto charge you for. Slow business is an understatement. I had a scheduled oil change and it took 2.5 hours. This place really needs to be investigated. I given them chances after chances And I always end up disappointed

Highly recommend this place! 5 stars all the way. I just…read morehad my first oil change here & they will all be here now. Fastest I've ever had. Told me everything as they did it, showed me the dipstick with fresh clean oil after. Print out had a recommendation for maintenance, but no upselling at all. The $20 off coupon online is used with ease. The employees were professional & polite. The location is easy to get into & out of. Will be sending my kids & friends. We need more of this-no bs, just get the job done well for a reasonable cost & send you on with your busy day. Told me my air filter was perfectly fine, but they will watch for future replacements when necessary. Checked all lights/signals/etc. if you're looking for a straight forward, no frills, no massive charges & extra add on unnecessary junk, then you'll find it here. I will choose to come here for other services as well after having such a great experience with an honest oil change. Thank you Express Oil Change on Winchester~ you're doing it right!

I needed an oil, and filter change. Service here is excellent. Was promptly greeted by a gentleman…read morewho told me where to pull in. The attendant was very friendly. The manager Nate was great as well. I haven't been to too many pull through oil places that let you sit in the car. I like these as you can see them legitimately change your filter, and oil. I got my windshield fluid topped off, and within 20 minutes, I was out of there. Value was great. I know full-synthetic oils are a bit more pricey. Was not disappointed. Come here you won't be disappointed!!

I was just about to finish my 520 mile drive to Memphis when my transmission (rebuilt just a month…read moreago back in Illinois) started to fail at 3rd gear. Brought it over late on Wednesday to Coleman Taylor in Southaven. My friend who is local to the area said they had a great reputation. They looked at it first thing on Thursday and properly determined the transmission needed to be rebuilt again. They quoted me a very fair price. Lucky for me my Illinois mechanic offered to pay for the shipping to get the car home and fix it at no cost to me. I couldn't say no to that offer, so when I told Coleman Taylor Transmissions I wouldn't be needing their services, I expected to be charged a fee. They told me there would be no charge, and that they just wanted me to enjoy my time in Memphis. Very nice people. Thanks to Terri and Justin for making this visitor feel very welcome.

i dropped my Jeep off to get a clutch, pressure plate, flywheel ..etc …read more 3 days later I touched base with them to find out the status and nothing had been done with it. the manager ( no names are needed ). Mentioned he would call me back later when it was done. 10 minutes later I received a call that I needed a completely new transmission .. the eplanation was a joke " because they can just tell the transmission is bad by listening to it" ( with a cost of 7200 dollars) I immediately picked my jeep up and found that my drivers side wiring harness had been ripped out and torn to pieces. the manger told me it was like that when I dropped it off. he then walked into the shop and found my wiring harness laying in their floor.. needless to say he told me to fix it and send them a bill .. i Immediately took my vehicle to another transmission place and who woulda thought that the transmission was just fine and they replaced the clutch and other associated parts parts and the jeep is just fine Do not trust these clowns

I co9ntacted these guys to tow/haul my 14ft enclosed trailer that had thousands of dollars worth of…read moremy furniture and exe from Selmer Tn to Sulfer Springs Tx due to me and my family relocating and and these guys took care of it and was very affordable compared to all other companys i had contacted. Above and beyond great folks with a huge heart. Recommended to anyone looking for towing hauling or roadside services of any sort. Lastly I wanna say thank you all for your services and helping me and my family in such stressfull time.

Professionalism, Punctuality, Quality, Value I'd recommend…read morehighly, The gentleman was very knowledgeable and professionally mannered. They came to my home and checked my truck for me due to a noise coming from my engine and transmission area. It was determined to be some converter thing in my transmission and some other part but can't remember the name for it exactly, anyways the gentleman went and got the parts that was needed and had my 2014 Tahoe fixed by the afternoon as too I needed my truck for it being my only transportation for work and college. I cant thank the gentleman enough. +A. Thanks guys

They took care of my car. very good people. price was decent. Professional all the way around.read more

Do Not Bring Your Car Here! They will scam for you for more money and you would end up with more…read moreproblems on your car then when you first came!

Incredibly kind and great service. Best place in town to get a tire plugged!…read more They are also honest and do the work that needs to be done.

Was having an issue with the a/c in my older car where I was worried I'll have to get it replaced…read more Had a gentlemen take a look at it and had a bad compressor but offered the best solution to fix it. Awesome group of guys to work with and helped solved a major headache would 100% recommend these guys for service.