I took my laptop in after finding it dead on a Thursday morning. I use it as my main computer with…read morea powered hub and extended monitor. I was asked if I wanted expedited service and of course I said "yes" to the charge of $99 since I needed it turned around fast. On Friday I called to find out the status and was told that it needed to be "opened" and if I approved (another charge) with no commitment as to when it would be fixed. Saturday was the tech's day off and they are not open on Sunday so no apparent rush to fix it. On Monday I was asked if I needed the data. I had originally said "no" because I had my data backed up on Carbonite. I asked about the Apps that I had and the tech said they would be wiped as well so I decided to save the data and apps. This was a $199 charge to "determine if the data was salvageable" by testing the SSD. I was then called and told that yes, the SSD was salvageable and there would be a $599 charge to recover it. Each step was a dagger because I needed my computer and the data/apps so I approved the charges. I finally got my computer back on Monday afternoon with a $1,600 bill feeling like I should have just bought a new computer and put up with reinstalling my apps. I got the computer home, hooked into my system and it worked fine. The next morning it was dead again. I hooked it up to a spare charger (bypassing the powered hub) and the computer was back to life. The entire problem was my hub charger! At no time was I advised that a charger might have been the problem and was instead overcharged for work that wasn't needed (probably not even opened to get to the SSD that I was bill around $800 for testing and recovery.) THIS PLACE IS A RIPOFF! I'm thinking of reporting them to the BBB. Update on 08/14/26: Eddy from ClickAway reached out to explain the services that were performed on my laptop. After his explanation I am now better informed of the work and charges and better appreciate what was needed to get it restored to working order. I updated my original rating based on an agreement to reduce the price of data restoration. I am looking forward to a continued relationship with ClickAway.

Arin was consistently communicative throughout the process. Very professional and available. Calm…read moreand focused atmosphere. Great online and text progress alerts. Highly recommend.

This location is full of amazing talent. It's a super clean and well-organized location. Most of…read morewhat you need will be here and the amazing staff is very knowledgeable. Fremond and Ella and Ramon were the people who went above and beyond with my customer service experience. They truly are the most amazing people who made this company the best! Fremond is the most passionate and caring person I've ever met. True leader and master of what he does for this company. I'm a loyal customer for life because of him. Thank you very much!

Crazy selection, helpful staff…read more The Micro Center in Santa Clara, located at 5201 Stevens Creek Blvd, brings an incredible, hands-on tech wonderland to Silicon Valley with over 40,000 square feet of hardware, components, and gadgets. I agree with other shoppers that the store is a much-needed haven for PC builders and enthusiasts, featuring immersive displays like a massive 3D printer filament wall and vast shelves stocked with graphics cards, motherboards, and pre-built systems. You can touch and test products before buying, which makes browsing feel engaging and fun.Beyond the impressive inventory, the store stands out for its helpful staff and competitive pricing on tech gear. Employees at the Knowledge Bar and open-air workshop are ready to answer technical questions or help assemble custom PC builds if you prefer not to do it yourself. While popular items like high-end graphics cards can draw crowds or fluctuating prices, the overall shopping experience feels well-organized and exciting for anyone passionate about technology. Thanks

Cool computer shop, this place has everything. Come here to nerd out…read more They specialize in PCs, but they also have so many other gadgets, dongles, keyboards, chairs, lights, and accessories. You could easily spend a long time browsing around. I bought an invisible digital wall clock. They also support Macs and offer computer and hard drive repair services. This store reminds me of the good old days of Fry's Electronics.

This was my first time ever in a central computers company! Wow, was I ever impressed!! My son is…read morevery techy and was building his own computer. He bought some memory or computer gaming thing online and had the gentleman behind the counter. Check to make sure it was working. Granted he couldn't see exactly what was on the gaming cartridge until he got the rest of it up and running, but we bought the other remaining pieces of his computer here. Everything was incredibly organized and in lockboxes, but the employees were able to unlock and let you look or read the description of each item if need be. I wish I could give better details of all the computer pieces they had but honestly it's way over my head!! They literally had everything my son needed to make his own gaming PC! The last picture is my son's computer up and running. He bought the majority of the pieces here at Central computers!

Above and beyond service!…read more My MacBook was hanging off a thread. I called for an estimate, and they gave me a price within the range I was looking for. I dropped off my computer and it was ready to go in one week. I could not be more satisfied with the service, and the way my laptop operated the same day I picked it up. I will be back for my future computer needs.

Terrible and incompetent service. I brought in my computer with a problem that it wouldn't connect…read moreto the internet, and they ended up deleting ALL of my programs! Ugh. Computer is now worthless to me and I have to reload every program. Hours of work ahead for me.

I brought in my Acer laptop due to an extremely gnarly and hard to debug issue where it would…read morerandomly reboot. My technician Jesse over at The Cheap Squad spent many hours across 4 sessions to get it fixed. During this entire time, he was extremely communicative and helpful, letting me know all the things he was trying alongside the status of the machine. He also gave me a lot of excellent tips on how to take better care of my computer. On top of all that, he even mentioned that if he wasn't able to get it fixed, they would refund me out of good faith. I'm happy to say that my computer's healthy now, and The Cheap Squad is easily one of the best vendors I have ever worked with. I cannot recommend them enough. They clearly care so much about customer satisfaction and doing quality work. If you're having IT problems, go to them.

This is our second project, repeat customer. You can expect that they will explain the problem and…read moreoffer you the most efficient way to solve your issue. Pricing and the quality of work are spot on. Thank you for serving our business needs.

fix two of my computers when best buy and all the other geegs refused. he is the best computer…read moreengineer in the whole of the bay area. i will alway go here before anywhere else.

The business owner here is a compulsive liar that repeatedly insulted my intelligence with his…read moreexcuses. He is NOT trustworthy. I went in on Saturday for a "24 hour fix", that took til Wednesday. You've been warned.

I dont really by parts in person but central computers is your go to shop for PC repair. I brought…read morein my custom build (5 years old) because my CPU indicator on my MoBo turned red, and I honestly couldn't figure it out, I thought it might've been the processor that wasn't seating right, thermal paste, chord issues, etc. Central Computers not only did they find the right issue which was some weird faulty reset button in my tower, they made sure to not force the wrong option on me and accidentally sell me a new processor/MoBo/whatever the most common replacement is for the error. They gave me back my computer with diagnostics fee being the only cost I paid (39 bucks at the time!) and she's back in working order! Really appreciated their ability to work around my schedule too. Great job y'all, real computer detectives out here.

Good company except for dreadful advertising when they put you on phone-hold. You need to keep…read morelistening to their advertising crap so that you won't lose your place in line. How many times do I need to hear that they sell keyboards??

UPDATE! Michael is the best! Death in the family... a computer had to be unlocked for urgent info…read moreand no password available. I didn't know that Apple products are the hardest to get into. Michael told me as much - was honest as he was the first time. No promises. Gave me a timeline, of course he adhered to and VOILA! Also, he inventoried everything & returned exactly as he received it. (P.S.: Having such great assistance at a difficult time was extra appreciated) UPDATE 2: Cat kicked water on to my laptop. (Yes, I am blaming the cat.) Texted Michael for advice... it was a simple fix, required overnight care, but again, problem solved. LESSONS LEARNED: keep water & your cat away from your e-devices and LISTEN TO THE SUPER TECH GEEK!!!

Mike is still the GOAT. Recovered data from a damaged USB-C drive that I'd all but given up on &…read morehelped me find a new laptop at an amazing price. All at a great price. Can't recommend highly enough.

Highly recommend Ephone Services! Took my DJI Mini 3 here for a repair and they were incredibly…read morefriendly and professional. They fixed it super fast and it works perfectly now. Great service all around!

Masood really knows what he's doing. He repaired my severely…read moredamaged mavic 4 pro with no parts needed. I thought the gimbal was for sure ruined but he managed to put it back in place and even fixed a wrecked obstacle sensor. He's truly skilled in drone repairs and I would go to him again w/o any hesitation.

Absolutely, my lord. The first one was a little too polished and review-ish. I'd make it sound more…read morelike you actually sat down after leaving the store and wrote it because Antonio genuinely impressed you: I just wanted to give a big thank you to Antonio at Central Computers. I came in looking for some help upgrading my current rig, and he was incredibly courteous, polite, and patient with me while I asked what probably felt like a million questions. I'm pretty computer illiterate when it comes to a lot of this stuff, and he took his time explaining everything without ever making me feel rushed or like I was bothering him. This is actually my third time coming back to this Central Computers, and experiences like this are exactly why. They've helped me build my NAS, they've helped me repair my rig, and now they're helping me upgrade it. Every time I've come in, the staff has been kind, helpful, and willing to take the time to actually work with me. It's just nice having a computer store where I know I can walk in, ask questions, and get genuine help from people who know what they're doing And not feel like I'm some kind of bother or they don't know what they're talking about. Thank you again, Antonio. I really appreciate your patience and all the help today. God bless.

1 Star I walked into…read moreCentral Computers with $3,000 in cash ready to buy a gaming PC 9/4/26@11:23am. I was literally asked when I walked in if I wanted to walk out with a gaming PC that day. You would think that would be the easiest sale in the world. Unfortunately, the customer service was terrible. I spent time looking at two computers and reading the brochures, which I could have done myself online. The employee helping me didn't seem knowledgeable enough to answer basic questions or actually guide me toward the right system. Meanwhile, another employee who clearly seemed more knowledgeable was standing there discussing computer specs with the employee instead of talking directly to the customer standing there with $3,000 ready to spend. At that point, I just walked out. I hope when people talk about AI eventually taking over jobs, they're talking about experiences like this. Not because I want people to lose their jobs, but because a customer should not have to teach themselves everything and then walk into a computer store just to have someone ring up the box they already picked out. If you've already done all your homework, know exactly what you want, and just need someone to hand you a receipt, maybe this place works for you. But if you're looking for someone who can actually listen to what you need, explain the differences between systems, answer questions, and help you make a $3,000 purchase, I'd look elsewhere. Terrible experience. I walked in ready to buy and walked out with my money. That's a pretty significant failure in customer service.