I haven't had too many electronic repair experience but very happy with KT Electronics. Got my old…read morebut can't-find-anymore 3-level touch-sensitive nightstand lamp repaired. It wasn't cheap but super fast and great value. Khuong texted me updates and picked up my calls right away every time. He honestly advised that I just buy a new set during drop-off and after diagnostics. He was very collaborative and addressed all of my questions and concerns. Overall, I found this repair shop very friendly, professional, knowledgeable, and last but not least very accommodating, highly recommend!

I went to this place trying to get my computer diagnosed and repaired in July last year. The person…read moretold me very confidently that it was the issue of the fan, and the only thing needed was to replace it. Also, they promised a date when the fan would be available, and I believed it. However, when the day came, they said they would need another few days. Using the computer was very important to me, so I got annoyed and switched to another place. At the new place, I was told the issue with my computer was because of a completely different reason, and they helped me repair it smoothly. Glad that the delay helped me avoid further loss with this unreliable KY electronics. Unfortunately, although the diagnosis result was a complete error. I was not refunded for the diagnosis fee. Edit: The business owner replied saying that my job was on May 29, 2024, which is completely false. I wasn't even at the Bay Area during that time. Either he intentionally mixed me up with someone else or simply made up the story. Apparently, I have no point of making up a negative review if being satisfied as the customer, but the business owner has full motivation to respond to negative reviews by making up stories when he cannot reasonably dispute it, and it seems he has been doing it for many other reviews as well.

Great people and very helpful with my project. This is radio shack when it wasn't consumer products…read morefocused toy store.

I finally got the capacitors I ordered today but was shocked to find the leads so short. For my…read morepurposes which isn't seating them on a circuit board I'll have to lengthen the leads. Richard

fix two of my computers when best buy and all the other geegs refused. he is the best computer…read moreengineer in the whole of the bay area. i will alway go here before anywhere else.

Absolutely Terrible Experience…read more Honestly, one of the worst customer service experiences I've ever had. I brought my phone in for a simple screen repair, and this guy kept my phone the entire day without even fixing it. When I asked for my phone back, he actually refused to give it back to me. That is completely unacceptable. On top of that, his attitude was extremely rude, disrespectful, and unprofessional. Every time I asked what was going on, I got excuses and what felt like nothing but lies. The way he treated me as a customer was ridiculous. If you value your phone, your time, and your money, stay far away from this place. There was zero professionalism, zero respect, and zero accountability. I honestly don't understand how a business can operate like this. This place needs to seriously reconsider how it treats customers. I would never come back here, and I absolutely do not recommend this place to anyone.

I feel vindicated to see this place close…read more I wanted to buy a Macbook once and I tried to use my Best Buy gift cards. They flat out rejected my gift cards. No reason, just wouldn't let me use them. Then this short Asian guy comes over and was condescending. Just had a "here we go with another troubled customer" attitude. I just wanted to figure out why they weren't accepting the gift cards and I felt like he was just trying to show off to his other co-worker how to handle difficult customers. I presume one of the workers thought these Best Buy gift cards were illegitimate, but I don't know. Went home and ordered online with the gift cards. Worked fine. Passionately hated this place and glad they closed.

Today, I decided to do something different, change up the pace. Today, I'm in Silicon Valley…read more Today, I'm at Best Buy at Santana Row. I have some personal history with this location. I haven't been back here in a very long time, and it slightly looks different inside. This is one of the nicer Stores, it's Two Stories. I went to pick-up my new Sony - WH-CH520 Noise Canceling Wireless Headphone - Black, I checked Inventory, it was the last one in Stock and in the Case here, so I had to get it. I'm glad that I got it.

Having trouble looking for a laptop charger, I was limping around the store due to a foot injury…read morewhen Anthony (Asian guy with curly hair), saw me struggling from the other side of the store. Seeing from across the building that I was having trouble finding what I was looking for, the hero dawning the blue and black uniform walked all the way from the other side of the store to assist me in finding the charger and proceeded in checking it out for me for purchase at a desk nearby. Absolute unit. Probably would've given me a foot massage if I asked. Give this man a raise ASAP.

I'm starting a PC gaming setup for myself and stepson. These guys here were more than accommodating…read moreand helped me so much. It didn't seem like they were trying to upsell me the most expensive items. In fact, they were trying to get me to save money which I highly appreciate. I now know that my family will have a wonderful time gaming.

I'm not a techie person, but I was glad to tag along with my son to this particular expedition! Lol…read morehe's making his own computer and needed some specialty parts that he could buy, and physically see in person here at this particular location. The different employees at work here were all incredibly helpful in assisting my son on building his computer, they pretty nerdy, but all in the good way! Lol a lot of items were behind the lock cabinets, but there was an employee behind the counter that could quickly come unlock everything. They had their own private parking lot in the back and prices were basically the same as online my son said, unless you were buying us somewhat used item from a private vendor. So yes, I will come here again to tag along with my son since I do not know how to make my own computer, but he does. He loves this place!!

I dont really by parts in person but central computers is your go to shop for PC repair. I brought…read morein my custom build (5 years old) because my CPU indicator on my MoBo turned red, and I honestly couldn't figure it out, I thought it might've been the processor that wasn't seating right, thermal paste, chord issues, etc. Central Computers not only did they find the right issue which was some weird faulty reset button in my tower, they made sure to not force the wrong option on me and accidentally sell me a new processor/MoBo/whatever the most common replacement is for the error. They gave me back my computer with diagnostics fee being the only cost I paid (39 bucks at the time!) and she's back in working order! Really appreciated their ability to work around my schedule too. Great job y'all, real computer detectives out here.

I'm not DJ or anything like that, I just collect/listen to records. I initially came here years ago…read morebecause I wanted hardened cases for some of my 12" records and I knew these guys stocked Odyssey cases. They also ordered some cases for me for my 7" records in the past. My most recent trip was looking for a replacement stylus for my record player, some headphones for my bass, and another Odyssey case. They had a stylus in stock, and the long haired dude gave me a good recommendation on the headphones for what I was looking for. Prices are fair and they will do you a solid if they can!

Came to the store today to look for karaoke equipment so I could fix the sound system problem I…read morehave at home. Customer service was great here. Marwan was very knowledgeable. You could tell he knows his stuff and speaks the truth. Equipment prices here are reasonable and comparable to others. Lots of brand names, levels and options depends on your needs. I'm so glad I finally found my audio go to shop locally.

This place is a diamond in the rough. Don't let the industrial neighborhood sway you away! I bought…read morean item (Sound BlasterX Katana) from them via e-bay and did local pickup. It turns out they're an electronics warehouse that are liquidators for Amazon, Walmart, etc. They sell tons of hardware that are new / used / refurb at amazing prices. Tai showed me around the warehouse which he said is generally closed to the public (and they do have public openings occasionally), which was just full of name-brand electronics (Apple, Logitech, etc), and a lot of their stuff can be up to 75% off. I was directed to a pallet of the items to pick out whatever I felt looked "best". He offered to open the item in front of me so I can inspect the contents (it looked open box but it was actually completely new!) and mentioned that there is a 30 day return policy if I should have any issues. I really encourage you to come by when they do have openings as I saw some awesome stuff like laptops, iPads, graphics cards, fully built computers, etc for sale.

Fantastic place to get great deals. I picked up XM5 headphones and Sony Linkbuds at almost a 70%…read morediscount. Thai, the owner, is so friendly and helped me with all my questions and assisted in what I was looking for. Employees are genuine and if something doesn't work, they honor a refund. I'll always recommend this place to anyone in the area that is looking for a great deal. They deserve all the recognition and business. Check them out!