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    Central Computers

    3.8 (297 reviews)
    Closed 11:00 am - 5:00 pm

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    Standard back size of an AM5 cpu.
    Santosh K.

    I had a pretty poor experience with their service department. I recently built a new small form factor PC. For some reason I could not get it to boot as the DRAM led was on so I gave it in for a diagnostic report to this shop. [[HIGHLIGHT]]The initial guy I spoke to did not seem like he was interested at all in his job. He kept pouting and just looked very unhappy being there.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Overall custom service was pretty subpar nor friendly.[[ENDHIGHLIGHT]] Regardless, he checked me in and told me the estimate was 2 days. [[HIGHLIGHT]]After numerous checkins, I finally got a response from a women a week later.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Thankfully, she was friendly and overall much better to speak to than the first guy.[[ENDHIGHLIGHT]] However, I was told my CPU had bent pins and that my motherboard did not work but they did not know why. This is a 9800x3d (an AM5 CPU) which has no external pins exposed and I did not see any visible damage on it at all. The die is flat. Anyways, I was suspicious so I just bought a new motherboard, updated the bios, let the thing memory train for 10 seconds and low and behold the DRAM light went away and I saw a BIOS screen. Thankfully I did not buy a new CPU which clearly was not needed. Overall, I wasted a week and 30 dollars just to end up with incorrect information. I should have just bought a new motherboard and called it a day from the get go. Attached a pic of what the back looks like when I mean there are no exposed pins.

    Cooler misplaced and cables unplugged.
    David B.

    I came in to get my diagnostic for my computer which was having problems. [[HIGHLIGHT]]When I came in to ask about my computer getting fixed the guy at the front took my computer, told me to pay and didn't say any other words.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I was confused so I asked him for more details and he seemed annoyed he had to explain.[[ENDHIGHLIGHT]] I came in today to get my computer back and my case glass was scratched, my cpu cooler was unscrewed, my glass case was not screwed right, cables were disconnected, everything was out of place. [[HIGHLIGHT]]Then they made me sign a paper saying that I was satisfied when I was not.[[ENDHIGHLIGHT]] Horrible experience and would not recommend to anyone.

    Dropped off my desktop here after I woke up one day, and found the thing kept crashing non stop. After taking everything apart and followed through multiple youtube, and google advised for a couple of days, I ended up just seeking help from this place. After dropping off my pc, and the initial assessment fees, i think it took them 1 week to resolve it. They did said that they were super busy, and i think it took them about 2 more days after I called to check in to resolve it, and asked me to come pick it up. Originally they thought it was the ddr5 RAM, but i have been using these RAM without any issue at default setting for 4-5 months. At the end of it all, they told it was the cmos battery. They replaced the cmos, and the system is now stable. Never would i have thought of this, and none of the youtubes folks ever mentioned this. PC repair folk on youtube needs to do better mang. Anyway, after i brought the pc back, everything was super stable. All of my spec are still the same. I went ahead, and swapped out the amd gpu w the nvidia one. Enabled DOCP, and everything was still stable while gaming. There was no additional fees besides the $29 assessment fees to have this issue resolved. [[HIGHLIGHT]]Communication was good, I called in to check up, and they did called me back, and explained the process, and detail.[[ENDHIGHLIGHT]] Good service.

    Big B.

    The computer techs were ready to help me fix my PC. [[HIGHLIGHT]]It was great to have staff keep me updated with my PC[[ENDHIGHLIGHT]] and it was fixed so it was great

    RTX 3070
    Rakshit P.

    Ordered a custom PC online. Its almost impossible to get a GPU at msrp these days, so I was happy that I could get a PC prebuilt with the GPU of my choice (RTX 3070). The order took about 3 weeks to process because of the obvious shortage in GPU supplies. The team here was very good at communicating the status of my order (phone and email). The pickup process was pretty simple. Overall I'm very happy with the build. I gave it a 4 star because they installed Windows when I had opted not to have it installed in my online order. Had to pay ~$100 for that.

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    9 months ago

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    9 months ago

    Good service - I got a broken screw on the main board and they helped me to remove the screw.

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    2 years ago

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    5 years ago

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    3 years ago

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    Central C.

    We're glad to see you had a fantastic time at our Santa Clara location

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    2 years ago

    Came by here to get parts for my pc. Staff was super helpful. Will definitely come again.

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    5 years ago

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    7 years ago

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    3 years ago

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    5 years ago

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    TechCare

    TechCare

    4.8
    (228 reviews)

    I accidentally spilled coffee on my MacBook keyboard and brought it to Ray right away. The repair…read morewas a bit pricey, but completely understandable given the amount of work involved. He had to remove the keyboard components and thoroughly clean the inside of my laptop. Thankfully, he was able to fix my MacBook. Ray was also incredibly helpful in explaining how to properly back up my data and what steps to take if something like this happens again. He even helped me back up my MacBook to iCloud. If you ever spill liquid on your device, shut it down immediately and bring it to Ray. He saved me from having to buy a new laptop!

    My computer crashed the other night right around 5:30 pm so I got on the old interweb and found…read morethat TechCare was open until 6pm. I called them at 5:50pm and spoke with Ray "I think he is the owner" anyway I told him what was going on and he said to come on down and that he would wait for me. When I arrived I noticed that they have a big Yelp banner on the window, I walked in and spoke with Ray about the problem and showed him a picture of what the error was, he was up front with me and explained that if the hard drive was bad that he would not be able to save my data. I told him to do his best to save my data. The next day he texted me with a quote and said that he would be able to fix it and save my data. I told him to fix it. About 3 hours later he texted me again and said to come on by and pick it up. Now when I arrived he didn't just give me my computer and send me on my way, he sat me down and explained that I have 3 different options to save my data just in case the hard drive or computer crashes in the future. He also said that if I'm not sure how to back up the hard drive or need help with anything to call him and he would walk me through it. When all was said and done, he charged me $299 out the door and my machine is working flawlessly!! Thank you Ray! You got a customer for life.

    QuickGenie

    QuickGenie

    4.5
    (42 reviews)

    So glad I found QuickGenie and Garry. I had a small home networking issue and Garry and team were…read morereally the only business that would take me request and provide competitive pricing. I needed my home networking ethernet ports identified and fixed for my mesh WiFI backhaul (some of the terminations didn't work), as well as organized and label cables. Garry was able to do all of this in a relatively short amount of time. In addition, Garry was transparent and upfront - I thought I had Cat5e wiring to make use of the 1Gbps, but turns out I only had Cat5. Garry let me know and asked me if I wanted to continue doing the job, but gave me the option to not continue if this wasn't expected. I appreciate the transparency and honesty of contractors, so this was a huge plus. Also, Garry is just a super nice and friendly being. Honestly - friendly, honest, knowledgable contractors are a dime-a-dozen. Highly recommend QuickGenie!

    My daughter accidentally broke the hinge on my MSI gaming laptop by closing it while something was…read moreinside. After doing some research, I decided it was best to let a professional company handle the repair. I'm really glad I did. Quick Genie was not only fast, but Gary was absolutely amazing throughout the entire process. From the phone calls to the detailed explanations, he kept me informed every step of the way. Everything was completely transparent, which I really appreciated. I was originally quoted up to $800 elsewhere for an LED screen replacement that I didn't even need. Gary charged me a flat rate at half that cost, fixed my laptop perfectly, and exceeded my expectations. I couldn't be more grateful. I will definitely be contacting Quick Genie again in the future for a gaming PC build. Amazing company all around.

    Central Computers - itservices - Updated July 2026

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