So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

I am extremely impressed with Pinnacle Properties! I had the opportunity to partner with Chris…read morewhile selling an investment property in Pierce County. Chris was methodical and strategic in his approach to managing the sale, and he remained incredibly responsive and supportive through every step of the process. He is also genuinely wonderful to work with! Thank you, Chris, for your dedication--I can't wait to partner again in the near future.

Chris and Pinnacle Properties have been great to work with as we navigate renting our home for the…read morefirst time. He is super responsive and very professional. I would highly recommend them to anyone looking to rent their home.

Haven Property Management helped us find a rental property quickly and from afar. We were moving…read morecross country on a tight timeline during peak summer season, but they were pros at letting us see the property virtually, in addition to the helpful YouTube video and pictures. Armando was the property manager we were connected with, and he was great at communicating what steps came next, answering our questions, and getting in touch with us in a timely manner via text, email, or hopping on a phone call. He FaceTimed with us from the house too, which was so helpful! Now that we are officially tenants with Haven, we love how we can see everything in their online portal. With the click of a button we can submit maintenance requests, pay rent, or reference a digital copy of our lease. Thanks again for all your help, Armando!

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

Took a chance on Prime being new to the area, but not to the business. Great communication and…read moretransparency offices are centrally located! Although I'm no longer in the area I'm at ease knowing my properties are in good hands. Thanks again!

I recently purchased an investment property in WA and was planning on managing it on my own. That…read moredidn't last too long since it turned out to be more work than I had imagined . I'm so happy I found these guys. They are quick and efficient and I don't even need to think about my property anymore. I realized it's absolutely necessary to have someone local to oversee your biggest investment.

I've had the pleasure of working with Danielle and Orion and I can't say enough good things about…read moremy experience. From start to finish, they were professional, responsive, and genuinely committed to making the process smooth and stress-free. I was overwhelmed trying to find tenants on my own, but Danielle and Orion guided me through everything that needed to be done. They connected me with reliable vendors at reasonable prices to get the property ready, and once it hit the market, they were able to place qualified tenants in less than two weeks. Highly recommend AHC!

We've had a great experience working with America's Home Caretakers. They manage our property in…read morethe Kirkland/Redmond area, and the entire process has been smooth and professional. Kate Heimdahl has been especially wonderful to work with! she's responsive, reliable, and always quick to communicate. It's clear she really cares about the property and goes above and beyond to make sure everything is handled well. Overall, the team has been easy to work with and very dependable. I'd definitely recommend America's Home Caretakers to anyone looking for a trustworthy property management company.

I recently met with Katie Mandell, a property manager with Maple Leaf, to view a townhome in…read moreSeattle. She was responsive and accommodating while scheduling the viewing. When we toured the unit, she was very knowledgeable about the property and its history, and answered all my questions regarding the rental terms and application process. Katie was extremely kind, personable, and professional, and gave me the strong sense that she and the company she represents are trustworthy and sincere. The townhome was great, but unfortunately, another applicant applied for the unit the night before we met, so the timing didn't work out. After we toured the property, Katie was kind enough to show me another home nearby, and went above and beyond, by searching for other properties in the area managed by Maple Leaf. I decided to not move at this time, but am grateful for all of Katie's help and hope to work with her and Maple Leaf Property Management in the future.

We hired MLPM to rent our house. Per the contract they found a tenant and made occasional visits to…read morecheck on the property. After six months the tenant stopped paying. I was advised by my property manager, Colleen Gasca, that we should give the tenant time because she had faith in her character based on their prior interactions. Tenant went on to miss 4-5 payments and we had to file eviction paperwork. On move out day a complete stranger was found to be living in our house all along. very stressful and costly experience. We were never compensated or refunded $22,000 in costs, damage and otherwise. MLPM failed in every way- finding a good tenant, checking on our house, and compensating us for the costs of these failures. It's taken me a couple years to finally post this because it's now clear they are never going to resolve this and it makes me frustrated every time I think about it.

Brett has been an outstanding property Manager. He's available, and will go out of his way to help…read moreme. Whenever I have questions, he helps me understand what is going on. He is knowledgeable, friendly, and he knows the market. I definitely recommend him as a Property Manager.

If you are a property owner, avoid Brett Frosaker and his RBI Property Management/Realty Brokers…read morecompany at all cost. Brett waiting 64 days before notifying me of my tenant's notice to move out. Brett then waited an additional 10 days, a total of 74 days, to list my property for rent on August 10, 2025. Brett has been doing property management for decades, and was fully aware that the summer months of June and July are the prime months for leasing rental property, so that I could have already had a new tenant already in place for August if he had notified me in May when my tenant gave his notice to move out. This is a breach of his contractual fiduciary duties and negligence, resulting in months of financial losses in rental income. Stay as far away as you can from Brett and his unscrupulous company.

This is our first time using a property management company and we couldn't be more pleased with…read moreJoby and Kelly! They are professional, communication is seamless, and they always address issues right away. Their pricing is very competitive and their service is top notch. If you're on the fence about getting a management company, look no further. You won't be disappointed. Five stars!

Joby & Kelly are fantastic at caring for not only their properties, but also the people they…read moremanage. They are attentive, responsive, thorough, and kind. They go above and beyond in making sure any issue, big or small, is cared for quickly and with excellence. We have been under their care for a year now and can't think of anyone we'd want more to support our rental situation!

Erik and his team were always very responsive to my requests for help with the property that I…read morerented for over 5 years in Kirkland, WA. They were timely and professional, and helped represent my requests to the property owners in way that was fair for both parties. I highly recommend working with 3Keys Residential as a tenant or a property owner.

Erik and his team at 3KEYS have been an absolute pleasure to work with. We had an issue still…read moreoutstanding from the previous management team but Erik was quick to resolve everything with ease and excellent customer service. Highly recommend 3KEYS to owners and tenants alike!

Unfortunately I am also going to have to give Damian 1 star. The last tenant overstayed their…read morelease, left the unit in a mess, did not pay utilities and left the unit damaged. Damian has been missing in action, not replying to emails and did not even perform a move out inspection, but rather left me to deal with this on my own.

Worst experience we've ever had when renting a place!!! We never met the property manager (Damien)…read moreand for over two years he was the worst communicator I've ever dealt with. We initially moved in and the home was not cleaned prior to our arrival. Our sons room smelled like cat urine, (which took the property manager over 2 months to finally have fixed), there were exposed wires where the garage door opener was, and the yard looked as though it was never maintained. The worst part of the experience was easily the property manager. We had an unusable drain which caused a bathroom sink to be clogged and it took over a month for him to respond to our request to have it fixed. We had an issue w the washer and dryer which also took him over a month to respond to our request. We then had a portion of the back fence fall over and it took over 5 weeks for them to fix it. 3 months before our initial lease was close to an end we requested to sign another year lease. This was during the moratorium on price raises for rentals. We did not hear a single thing about renewing our lease until after the moratorium ended (also 4 months after the initial lease went month to month) and when he finally responded he raised the rent. We then signed an 18 month lease which was never notarized (any lease in WA state over 12 months must be notarized)When we wanted to get out of the lease I did not hear from him for over 3 weeks. When he finally responded he then tried to tell us that we would be responsible for the difference in any time lost even though the lease was not valid and we're operating under month to month. When we brought it to his attention that the lease was not valid he all of a sudden responded within a day. He then proceeded to tell me that he would list the home to be rented, and didn't list the home for another 5 weeks! When he listed the home he then set up showings and still NEVER showed up. My wife got a knock on the door of a prospective tenant who informed her that Damien said she was going to show her the house (which was never communicated). When my wife called him to ask about this he yelled and swore at her and threatened to cancel all showings. We finally moved out of the home and upon our departure date STILL didn't come to the home to pick up the keys or do a final walk through. He requested that I overnight the keys to the home so I told him I would leave the keys in the mailbox unit (as that's where the package would've been delivered). He never gave any other alternative and when he contacted me about the keys then told me he didn't have a mailbox key and that I would be responsible for the charge of rekeying the lock! He then had the audacity to tell me that it was my fault that he was unable to access the mailbox. He never gave us a mailbox key to begin with and we had to request one from USPS. Since he didn't give a key to begin with he had to already have. Lastly when I asked about the deposit he had the audacity to tell me I would receive it once they could assess any damage or cleaning that needed to be done, when he NEVER did an initial walk through. It then took him almost two months to return our deposit. Not only is that outside of WA state law, but he also didn't return the full deposit with no description or itemization of any of the alleged charges. If you are looking at a home being managed by Damien Husak of Rock Real Estate, you're better off going ANYWHERE else. He is disrespectful, unprofessional, and the most dishonest person I've ever done business with.