Terrific staff and service. Honest pricing and excellent work. They go the extra mile for customer…read moresatisfaction.

The communication from this shop was excellent. The person who answered the phone was pleasant and…read morewe received updates along the way. Grateful for your help during a very stressful time!

Hail s*cks When your…read moremode of transport takes a beating from those unpleasant ice pellets there is only one place to go for paintless dent removal. Dents Express. The Rivian needed a new hood given all the damaged. However, it is very challenging to get parts to say the least. Grey's team got to work "popping" hundreds of dings and in 4 days the truck looked like new again. No paint, no parts, just sheer talent pushing the dents out. Not sure what the final cost was but given a traditional repairs with parts and paint I know this was a better and faster repair and that is the best value in my opinion.

Good estimate provided quickly. Not the lowest bid…read more Convenient location. Very polite person provided detailed verbal information

I have waited about 3 months to post my review of the services I received from Central Auto Body…read more My car was handed over 3/24 I was told that my car would be completed in about 2 weeks but ultimately received it back on 4/24. During this time, I was calling the office multiple times across the weeks asking for an update due to the promised finished timelines from the staff. Almost every time it kept getting pushed back, one moment it was at this percentage complete another was that the work hasn't even been started yet. I wouldn't have had an issue with the duration if they were realistic about the timeline. I was optimistic at first that it would be finished in the 2-weeks as my rental reimbursement funds from my insurance company would be enough for two weeks. Time kept ticking and I got concerned that I would have to come out of pocket for an extended rental. Fast forward, after an additional 2 weeks I can pick up my car, I get back home and I see scratches on parts of the vehicles that weren't apart of the hail damage. (Almost as if it was dragged on the ground :) ) The seal on one of my head lights were smashed under the lamp. My car had to go back for repair for an additional two days and even still where they made the repair the paint is still missing. Since then, I've found other odd things like the plastic backend of the roof lip is not as secure as the other side and weird marks on my roof rails. I don't have the energy to bring my car back and not knowing when I would get it back. On the many trips to the office, I ran into other individuals who were also bringing their cars back for repairs after they were originally fixed. Some of them on their 3rd or 4th round. The pictures they gave of my car pre PDR did not show the preexisting damage. Pros: They did offer a 10% discount for the total cost of my service. They offered me a ride back home after every time I had to drop my car off. This is a plus for sure and shows good customer service. The staff appeared nice, but I felt gaslighted when I reported the additional problems that weren't there previously. Cons: It took too long in my opinion, and I did not like that the date kept getting moved. The 10% I saved went towards car transportation expenses. I did not like that my car had additional issues that were not present when I dropped it off. Would I recommend them, no. Will I go back, no. I don't know if they will treat my car well and I didn't like the staff member with the blonde short cut, he gaslit me about these scratches telling me these marks were from a soft, bristled brush. My car was not perfect, but it is not in the same state it was before it was dissembled. Lastly, my husband also got his car repaired here for hail damages and he also has a loose panel on the left back end of his camaro that is NOT secure, but the right side is fine. Mind you these are pieces that did not have any hail damage work done to them. I've attached two videos of both of our cars with the same goofy attachment issue. During our many times at the office we separately ran into different customers who've had to take their car back multiple times btw. 2 stars since the hail damage is repaired.

Brought my car in to get a quote for repair, I was given a quote for $2421, after getting…read moreadditional quotes, I decided to go with Central since their quote was not the highest or lowest. My scheduled appt was for 9/29/2025, I dropped my car off on Saturday 9/27. On10/1 I received a text stating the quote was incorrect, and the cost would be $3140.83. How is it possibly that the quote be so far off, 31% to be exact. I asked to speak to the team member who originally did the quote, but I was told she left. I felt that Central had baited and switch. Their explanation was there was more man hours needed to complete this repair. I told them I would not be using them, and would pick my car up Monday 10/6 at that time I was told there would be a 5hr @ $75 per hr charge to put it back together. Then when I picked it up, I got an additional charge for using a debit card. If anyone is thinking of using them, beware of their hidden charges, and the fact they do not honor their quotes! I rate them 0 out of 10

Great place. Owner is excellent to work with. His staff are great at what they do. Highly…read morerecommend to use them. Very happy with the quality of work

I came back to get a good sized scratch on my Toyota Sequoia repaired. The folks at Elite Custom…read moredid not disappoint. They gave me an extremely competitive price compared to the body shops around the St Charles area. Service was top notch. Communication was stellar. They even detailed the interior and exterior of my rig. 10/10 - I'll be a lifetime customer. Thank you, Elite Customs! Sincerely, Jon

Ranked #1 body shop in the nation for a reason. This is the only place I come for body or…read moremechanical work. This was my first time with an insurance claim with them and they came in at a great price that the insurance company considered more than fair. Great value in an industry that's dominated by orice gougers. 10/10 highly recommended.

I have been a loyal customer of West County Auto Body for over 40 years, and I truly feel fortunate…read moreto have found a repair shop I can trust completely. Throughout all those years, they have consistently been honest, dependable, and exceptionally knowledgeable. They have never tried to sell me a repair I didn't need, and I have always been impressed by their ability to accurately diagnose problems and fix them the right way. Finding an auto repair shop with this level of integrity and expertise is rare. The peace of mind they've given me over the years has been invaluable, and I am sincerely grateful for the outstanding service they have always provided. I recommend West County Auto Body without hesitation to my family, friends, and anyone looking for an auto repair shop they can trust with complete confidence.

Outstanding service and value very skilled and was able to get service within 24 hoursread more

I called Wicke after calling 5-6 other auto body shops that couldn't get me in for weeks. I was in…read morea minor accident and needed my mirror reattached so my car was drivable. The owner Joe told me to come on down and that he would see me right away. He was kind, extremely knowledgeable, and walked me through everything I needed to know and document for insurance. He ordered the parts I needed right away and was also able to get my mirror reattached enough so I could drive it while waiting for the part to come in. The best part? He didn't charge me for the temporary reattachment. I would recommend Wicke to anyone for their kindness, professionalism, and knowledge about the insurance process.

Every member of the staff went out of their way to help make this repair situation as pleasant as…read morepossible. On top of that, the repair was completed ahead of schedule. I would definitely return here every time!

I am very pleased with the whole experience. The appointment took a long time and then I forgot…read moreabout it and took even longer but my repair was not that significant so it was okay to wait, plus Tyler kept me posted during the whole process, the repair was nicely done and there was an accessory which did not get on time but he texted me later for me to pick it up. Plus the car was so clean!

Just picked up my wife's brand new car after a deer hit. As usual, Matt and his OUTSTANDING staff…read moredid a fantastic job. I've been using Jokerst for over 15 years and have never been disappointed.

Matt at Jokerst Brothers Auto Body made getting my car fixed a very easy process. From submitting…read morethe paperwork to the insurance company, keeping me updated on repairs and arranging a ride for me to my house, he went above and beyond. My car looks and performs flawlessly. I can't recommend them enough.