I was visiting Baltimore. I need a car repairs Darryl at ASE auto center his customer service was…read moreamazing the way they took care of me and all my concerns knowing that I was just passing through while traveling I would definitely give them five stars on Darryl customer service and the reliability and the time promise and price with their mechanics. if I lived in Baltimore, they would definitely be my full-time mechanic based off the service I've received. Just wanted to thank them again for getting me back on the road fast and efficiently.

this place has helped 2x! first was quick inspection and fixed small issues . then today I pulled…read morein at 7 after they closed and they opened garage up to fix bad flat tire ! very kind and good prices. thanks Jeff b

I got my 2005 Ford Taurus transmission rebuilt by them. The thing never worked properly even after…read morethey supposedly 'rebuilt' it. I spent $3,200 or so to get it rebuilt and it never shifted out of first gear properly that entire time. They would work it over and it'd kinda sorta work for a week then start acting up again. I think the longest I got it working was a month or so? Then after the year was up they sorta ¯\_(ツ)_/¯ and said they couldn't find the parts to make it work properly. Keep in mind, even after they fixed it it never ever worked properly or as intended. So now, I'm left getting it looked over by another place and staring down the barrel of another large expense. Bill & Earl's is lucky I can't give them half a star, because at this point I certainly would. Tl;dr they don't fix your issue properly, do not go to them.

If you have a lifted truck I definitely recommend bringing your truck here. I ran into alot of…read moreshops that were not equipped or scared to work on my truck bc of how large it is. The communication is great here and they work fast. Only reason I didn't give them a perfect score was bc I had to bring my truck back for adjustment and they are not the closest shop from my house. But they stand by their work which is very important to me. Price was fair.

Mark the manager of the shop has been very professional to deal with. They use quality used parts…read morewhen new parts are unable attain.

I just had some bodywork and paint done. From start to finish I couldn't have been more happy with…read morethe service I received. So thankful I found them

I am generally too lazy to write reviews, unless there is a compelling reason for me to do so. So…read moremy reviews are either 5 stars or 1 star. I would highly recommend Randy to anyone I know who needs body work. He stayed late waiting for me to drop off my car, did a fantastic job fixing the scratches on my car door (looks brand new now), and CHARGED ME LESS than what he originally quoted me (which was very reasonable to begin with, given the amount of damage on my car door). He also did some extra work for me free of charge. I have NEVER had a car mechanic charging me less than the original quote (they alway charge more). His honesty and integrity is admirable, and on top of that he's work is flawless.

These guys are as good as it gets. I had a busted side-view mirror (the plastic housing and the…read moremirror--the mechanism was OK) that no one else would repair--and the new one costs $700! These guys made it perfect for $75. Since then, they have worked on two other vehicles for me, with perfect results and saving me money each time off the insurance estimate/check.

I scratched up my 2014 subaru imprezza while parking in a tricky garage in DC. It was through the…read morepaint, so I knew I had to get it repaired. Elite was recommended to me by a friend's brother who works at Bench Mark in Columbia - without any hesitation. The scratch was a few inches long, and went from rear door to rear panel and some of the bottom of the car. Small, but really badly located. The first time I went, they took a look at the car, gave me an estimate - it took about a half hour. When scheduling, keep in mind, like every car place in baltimore, they aren't open outside of normal business hours. You can pick up and drop off closer to 5, but estimates will need to be closer to 4. Second time was the drop off. The receptionist (very friendly and helpful) called Enterprise for me. A few things I learned: don't do a drop off on a Monday, Enterprise gets slammed that day. Call them in advance - it takes a while to get through. She was persistent though, and once they knew I was waiting, enterprise got me fast. Third time was the pick up. The car was waiting out front and the work was done really well. It looked like the scratch had never happened, and the windows had been immaculately cleaned. (Another thing to note: The fingernail scratches on the door and small scratches from the winter to the finish hadn't been touched by them - so consider paying extra to get your car back looking new, but don't expect it included if you're trying to save money.) Total cost was 1100 - a pretty penny (I'm not sure if this is good or bad), but for a new car it seemed worthwhile to get it done right. There is a %2 fee for paying with credit cards and a $500 limit on checks - so either bring cash, get creative with combining payments, pay with a debit card, get a cashier's check. I forgot my check, so the receptionist waived the fee for me - which was greatly appreciated since insurance wasn't involved. I was informed as I was waiting, that Enterprise can pickup the car from their lot. However, if your rental gets damaged while its left there, that's your responsibility, so I opted to wait for them to pick me up. All in all - it was a lot of money I didn't want to spend (just to get my car back to normal) but they did do a great job so I would recommend them to others.

When I got my door dented, I decided to get it fixed it right and go through insurance, and my…read moreinsurance company said this was a preferred repair shop. It was right next to my work, which was good since I ended up having to go there so many times. They were friendly and professional, so I had high hopes going in. But overall, their performance was lacking. It took a couple weeks to order the door part, and then they said they needed a whole week to fix it, making it the longest repair I ever had besides a whole engine replacement. Ok, at least they let me know, but then at 3PM the day it was supposed to be done they called and said they weren't going to be done. Why did they just figure that out then when they had the car a whole week? I had paid for a rental car and was going have to pay for several more days over a weekend because of their last minute delay, and I asked them to cover the extra days because they missed their deadline and they refused. Well they finish the repair and it looks good, so I was ok with the experience if not thrilled. But, a couple weeks later my driver's side door won't open! I had to climb in from the other side! Pretty bad, so I take it back again, and they fix it. But a couple weeks later the same thing! They have fixed it again, but who knows if it will stay fixed? The car has been to the shop numerous times over almost three months. All this for a dented car door!

It was a good experience not bad on pricing and was finished a head of schedule very friendly…read more Car looks like new even polished tires.Thanks0

Things started off smoothly. Baltimore Body Shop and Service was willing to fix damage to my bumper…read morefrom a minor fender bender. They told me it would take 5 business days. On the fifth business day, I called in the morning to see when my car would be ready for pickup. They told me it would be ready after 12PM. Then, I received an email about the fog light plug at 2PM that day (email attached for review). I thought it was odd since my car had been at their shop for 5 business days and a weekend and this was not noted previously. I refused to get it repaired, and I wanted my car back for the evening. I had to drive to DC that night. After I received my car, I realized that my bright lights did not work and my left turn signal was rapidly clicking. This made me think that something was not right with the car after I picked it up. I scheduled an appointment that evening on the day I got my car back with a different mechanic used by family and friends around the DC area for the following day. It turns out that wires on the driver's side were not reconnected after re-attaching the bumper and harness back on the car. The fog light plug was fine, but the wire to it was cut and needed to respliced for it to be connected again. There were missing bumper clips (see additional bumper clips in the list of materials) that had to be added to the bumper to secure it into place, so my bumper was not even secured to the car after the work had been done to it at the Baltimore Body Shop and Service. There was even a missing bulb from the front of my car! I attached the report from the second mechanic who had to re-plug the wires, reconnect the cut wires, replace bulb, and add the bumper clips to secure the bumper back into place. I had to pay more money to remedy the situation, since it was dangerous to operate my car (bumper could have fallen off; brights did not work; left turn signal was not working - fast clicking sound). If this task cannot be performed well, please do not offer to do it.

Customer service was excellent and great work on my car. I highly recommend! You won't be…read moredisappointed.

This is exactly what you'd hope to find in an auto repair shop. I worked with Chris. He was…read moreamicable and knowledgeable on the phone and in person. He was able to remember me by my voice, and never failed to call me by name. Talk about customer service! I went in for drums and shoes. It only cost me $83 more than doing it myself. The price is unbeatable. What's more, they have some laminated sheets to help explain all of the repairs. Those tools were instrumental in helping me explain the repair to my wife. All in all, I will return (though hopefully not too soon) to this auto shop. The customer service is amazing, the brakes are doing great, and the price was beyond compare.

I had to get a dent out of a rear door which had the inner workings of the door perfect - the motor…read moreto control the glass and the lock were all working. Lloyd at A-1 autobody insisted I replace the entire door and told me it would cost several thousands of dollars. When I told him that the door was functional he got angry and told me they don't do "shoddy" work! Insurance was not paying for the repair.

My car was in a accident and was referred by my insurance company to go to A1. I met Floyd and he…read moreexplained everything to me. They were extremely fast at getting my car on the road. Very professional. Would definitely go back. Great place to get your vehicle fixed.