Sales room for restoration. Lumber yard with competent men! Sort of a pricy place, and yet the…read moreproduct is good. Review: 5

There's the world that I want to live in, and then there's a world that I actually live in. I…read morerecently built a small project at my house, a few thousand in materials. It was recommended to me by my carpenter that all materials be ordered from Curtis Lumber. In my mind, since I sent the architectural drawings and had lengthy phone conversations with Curtis Lumber, and then had a few conversations over phone and email, I would have a single delivery of everything I need. In reality, some of the lumber delivered was warped and unusable, some of the items were delayed due to covid, some of the items never came because they weren't on the quote, and I didn't catch it. If something had to be exchange/purchased, most items had to come from Ballston Spa location, since the Delmar location has limited stock. There were many trips to Ballston Spa, and many pickups/drop-offs by Curtis Lumber at my house. The reason for five stars is because unlike working with a large corporation, such as Lowes or Home Depot, they actually pick up the phone here when you call, and they're able to see your order history, and everyone is very understanding and patient, and they stand behind their products. I can certainly see why my carpenter will only buy materials from here.

Amazing to work with and awesome service! a sales guy delivered decking/railing samples to my job…read moresite 45 minutes away. I would give more stars if I could.I will be doing more business here!!

Every time you walk in, the old guys behind the counter act like you are the biggest inconvenience…read moreon the face of the earth. No help whatsoever. If you don't know what you need and where it is, don't bother going here. It's not worth it. If your job sucks so much you're miserable all the time to everyone, find another job. Your one chance at life isn't worth the misery these guys act like they have.

Our first buying experience was as good as it could have been. There was an enormous selection of…read moreproducts available, the online ordering was easy to navigate, the price for the cardboard boxes was competitive, and the order was ready in about two days for in-store pickup. They have their own parking lot, so parking wasn't an issue, and the front parts of the store we went in looked clean, inviting, and organised. And even though we were the only ones waiting in line, the staff called for assistance and this ensured that we didn't need to wait for him to be available after serving the customer he was assisting. An overall great experience, and I hope they stay busy for many more decades.

Great Group of people knowledgeable counter staff that's also friendly always a good experience…read more The only downfall is the recent retirement of a long time Grainger employee !!! Bring him back for the counter !!!

Why has hasn't anyone reviewed this place yet? I love this place!…read more Ok, let me just say that if you need cabinets, flooring, countertops, doors, sink/faucet, showers, etc. and you are thinking of going to a box store nearby, STOP! Please check this place out first. There is definitely more of a warehouse feel than at Home Depot or Lowe's but the prices are amazing. They will even help you plan your kitchen layout if you are trying to remodel. We bought a countertop, sink, and faucet (and all of the supplies needed) here and saved a lot of money. We are about to buy flooring for our kitchen here. They have a lot of options and even "project idea books" with all their inventory listed so you can take it home and sift through. Summary: Seriously great prices and quality. Don't overlook this place.

Love this place We got our cabinets there…read more And love them A bargain on a patio door All our windows

Thought I go get breakfast at a restaurant in the same parking lot and get some supplies for my…read morehome renovation project. However the restaurant owners were on vacation leaving me with a 15 minute waiting time before Curtis lumber opened at 7am. Curtis lumber has been in existence for over 100 years and is headquartered in Ballston Spa near where I live. They have over 23 locations in upstate NY. They carriy a selection of plywood, treated lumber, dimension lumber, hardwood and engineered lumber. To make things simpler its just a lowes or home depot that is locally owned and smaller in size. Buy and shop local.

What a disgrace to call this a family run and family oriented business. It is nothing of the kind…read more Jay-K was a legit family run and oriented business. I understand the purpose of a business is to make a profit but to do so at the expense of the community and the employees is not. I would recommend Lincoln Davies, Ilion Lumber or many other of the small family owned and operated suppliers in the area every day over Curtis Lumber which is simply concerned with the dollars at the end of the day rather than the wellness of the community or the future of its staff. I have been very successful in my career and have had the opportunity to shop at many Curtis locations. I shopped at them only because they had bought up the local stores and in some cases shut them down and there simply was no alternative within a decent range. I just paid the price and went on with things. Almost always, the employees (salespeople and yard workers) were top notch but boy oh boy did I hear many complaints about the management. Both from said employees and other customers. It seemed like policies were designed to alienate and annoy the customers, the people who keep a store open. Yes they offer a military discount but to make it so that EVERY TIME I SHOP, I must go through a ten question interrogation, pull out ID's, ...spend an extra 5 minutes in line to do so and annoy anyone in line behind me (which actually there rarely is) to get a 10 percent discount which might just might bring the item(s) cost in line with the competitors prices seams ridiculous. Put me on file until I am dead and when my name pops up...give me the discount or simply do not offer it at all. Everything they do seems to annoy me as a customer. One time I was told an item was in stock and when I stopped in to pick up said item. I was told "in stock" meant that one of the Curtis locations had at least one of the item in inventory. That could have been Ballston Spa or even Vermont. I guess the management at Curtis does not consider that a lie and maybe technically it isn't but to mislead a customer in that way is just another example of hot to disenfranchise a customer. Please people take care of the businesses that take care of you. Curtis Lumber I assure you is NOT one of them.