After being loyal customers for almost 4 years, we are officially done with Groomingville…read moreRockville. Our last three visits have been frustrating, but this final experience was the breaking point. I brought my Border Collie in with very specific, detailed instructions for a "pet trim" to improve her comfort and hygiene: Detailed scissoring and blending on the legs to avoid blunt, choppy cuts. Thinning shears to reduce density on her tail while maintaining the "flag" look. A "tunnel belly" and sanitary trim for cooling. Instead of the skilled scissor work I requested, they took the absolute "easy way out." They finished her entire grooming in 30 minutes (it usually takes an hour), and when I picked her up, she had been shaved to a 1/8th inch "puppy cut" all over. For a double-coated breed, this is devastating to their ability to regulate temperature. When I called to address this, they claimed I asked for an "all-over trim." In what world does a request for a blended, functional trim result in a total shave-down? To make matters worse, the staff member hung up on me, saying they were "really busy" and offered zero accommodation or apology for ignoring my instructions. It is incredibly disappointing to see a business treat a long-time customer with such blatant disregard. They clearly prioritize speed and high turnover over actual grooming technique and customer service. We will not be returning.

I've been bringing my dog to Groomingville for about four years now after being referred by a…read morefriend. What keeps me coming back is the friendly customer service, careful handling and how thorough they are! My dog really loves the owners and the groomers. I book my dog's appointments online - they send out reminders and text notifications when grooming is almost complete. My dog always comes home adorable, soft, smelling good and they always send her off with a cute bandana. They take really great care of my dog!

It breaks my heart to write this review. For 3 years I have taken my dog to Life of Riley. I went…read moreevery six weeks and I loved my groomer, Betty. It is like having your family doctor that you trust and are so consistently thrilled with. Unfortunately, when the new management took over issues started to pop up all over the place. When, I started taking my dog to Life of Riley, there was an open door policy, you could walk in and drop off your dog or pick your dog up. There was also a mirror up front to see what was happening in the back. First, they added a buzzer, so you could here when someone came in. Then, the door was locked all the time and you needed an employee to let you in. Why would a groomer have a locked door policy? My groomer, Betty, left and other groomers are following suit. Recently, I made an appointment for Hermoine to get groomed. Please, remember, I was a regular customer for 3 years! (every 6 weeks or 9 times a year) My groomer was 15 minutes late and my dog and I waited in the car. When she arrived, there was communication issues with groomer. I didn't feel comfortable leaving Hermoine there with this groomer. I was really disappointed, since I had such a wonderful experience with Betty. My dog and I left and Hermoine was not groomed. I will not be going back. Thank you to Brittany, who came out to the car to talk to us, about our bad experience. Please, look at the recent reviews. I can not recommend Life of Riley and I really hope the new management takes all of the negative reviews into consideration and makes, some much needed changes.

Extremely disappointed and devastated..... Today our dogs came back shaved to the skin and…read morepotentially had their coat ruined permanently. No right groomer would ever shave down a Pomeranian's coat like that knowing it might not grow back if you cut it too short. Meanwhile parts of their legs and tail are unfinished and long; just uneven everywhere. It looks like something tried to eat at them but they got away! I wish I could stop at just aesthetics but we found MULTIPLE cuts on BOTH dogs. We liked Life of Riley in the past because they were thorough...but this is beyond sloppy and unprofessional.

We started using Park, Bark n' Scrub many months ago due to the unreliability of our previous…read moremobile groomer. We are thrilled with the change! Danielle is friendly and reliable and most of all - she does a great job. We always go with a short cut on our Maltese for ease of maintenance and Danielle's cuts are very consistent. Our dog always looks the same, which is a big positive in my book. Other groomers have delivered inconsistent looks when we simply wanted the same haircut. The convenience of the mobile service is hard to beat too. It's a little more expensive than service at a brick and mortar building, but it's worth it in my opinion. You won't regret going with this business for your furry friend's grooming needs. Highly recommended. ***In the post-grooming photo of my pup, he'd had a recent vet procedure that resulted in a stitch in his forehead and a partially shaved right leg. Danielle was careful and attentive***

Okay, obviously having the grooming van come to your door is incredibly convenient. What you might…read morenot realize, it minimizes a huge amount of stress! Most groomers do multiple dogs at once--and your dog sits in a cage in the meantime. Not great. Maria is working with just one dog --yours--from start to finish--so it's way less stress for your baby. I should also mention that Maria is the best, kindest, most competent dog groomer in the DMV. Full stop. If you have a small dog, don't even *think* about going anywhere else! Not only will your furbaby be gorgeously groomed, you will have the peace of mind of knowing he is being cared for by 1) someone who genuinely loves dogs, and 2) is also incredibly talented and experienced. I don't trust my little guy with anyone but Maria.

I've been taking my dog to get groomed at Elysiem for over a year now and I love it! The staff is…read morereally attentive to his fur and the animals are not caged while they wait to be picked up or groomed. Before I drop him off I am always able to check in with my groomer to discuss specifications for my dogs hair and any concerns I may be having. Once it's time to pick him up I am able to talk to the groomer about any concerns she may have such as tangles, dryness or problem areas. The staff are always flexible with scheduling and I appreciate being able to book my next appointment during checkout if my current appointment, but also being able to change it if the need arises. I will continue to bring my dog for services here.

My four year old dog was groomed by Cecil today at Elysiem…read more My dog has never looked better! He was a completely different dog when he came home. So happy and joyous. We have been going to a groomer for 40 years in Bethesda and we are now switching over to Elysiem. The customer service was amazing. What a gem. Highly recommend.

We love Doodle Doodle. The owners are super kind and you can see how much love they have for their…read morefour legged clients. The location is conveniently in downtown Rockville with ample parking and quick access to their Salon. We love the free range approach making it less stressful for the dogs. Also, them focusing on Doodles gives one relief knowing they understand how to handle their unique coats. We immediately booked them on a monthly recurring cycle for three months. Our only issue is why our dog, Coconut, is not one of the doggy models displayed on their website. ;) Thank you Doodle Doodle! We are so glad you opened shop! - Coconut's Family

Love how our dog Conan turned out! This is 1 week after the groom so he's a little messy. We love…read morethe round face Doodle Doodle gave him--he's even cuter than usual! Conveniently located in the heart of Rockville town center. Prices were fair. Parking lot and street parking available. We definitely will be back!

We just wrapped up our second stay here, and it was another great experience. What stands out most…read moreis how friendly and caring the staff are--you can tell they love what they do and truly look out for each dog. It's such a relief to know we're leaving our dog somewhere safe and welcoming, and that she's in good hands while we're away. She came home happy and relaxed, which says it all. Highly recommend if you're looking for a place you can trust.

This was our first experience with Healthy Hounds and so far I'm not impressed and unsure I will go…read moreback. 1. I called ahead and schedule whatever is done my first visit. When I arrived there was no record and they didn't know I was coming. Ended up giving me a tour and when I asked if I could do the evaluation for my dog, they said they needed vaccine forms. Ok, fine, but would have been nice if they had told me that ahead of time. Not a big deal, but I took note of poor communication. 2. We work out the vaccine forms. Not sure what happened as Healthy Hound told me my dog wasn't up to date. Ok, so I call the vet and ask to get him updated. Vet says he IS up to date. Fine. Weird and a waste of my time, but fine. 3. Get the evaluation scheduled now the vaccines are sorted. They tell me I have to sign a form beforehand. Ok, done. When I arrive they tell me I have to do it again. Ok, no big deal but am noticing they just seem overall unorganized. My dog is dropped for the eval and I let them know he's a herding dog who loves to run and he does bark. They say no problem we have lots of dogs like that. Great. 4. They call kid way thru the eval and say my dog passed but "because he is a puppy can they give him breaks?" I ask what a break looks like and they are sort of vague and not making sense but something about protecting him from fights because he runs a lot and the other dogs get worked up. So I ask if he got into a fight? They say no, they caught it before it escalated. So I ask for clarification: what is the break they want to give him? They say they want to put him in a secluded room from 12-2. And upon my insistence, they finally admit this break is to give the other dogs a break from my dog. I know my dog is a lot of energy, so I get that, but the point of sending him is to have him USE the energy. I can crate him at home for free. So I'm already thinking this isn't a good fit. 5. I go pick up him up two hours earlier than I have to because I'm. It feeling this. I was required to put a credit card on file and assumed that would be how I would pay. Long story short, that's not the case and they wouldn't give me my dog. Now, I understand I have to pay. That's good biz but the poor communication just feels like a dealbreaker. They seem so unorganized. Caveat: from what I understand there was a system change and I suspect I have just fallen thru the cracks, it happens. But calling to tell me my high energy dog who I'm sending for him to be able to run and play needs to be secluded for two hours of a five hour session and how they tried to spin it like "he's a puppy he needs a break" feels like something we aren't going to recover from given this is my first impression. Super bummed. Really wanted this to work.

I wish I had found Patricia sooner! She took great care of my guy. He is 16 so not all groomers…read morewould take him but she was flexible with her schedule and was able to expedite him a little because of my schedule constraints. Most importantly, she did a great job cutting his hair for his photo shoot that weekend.

I am having a hard time even thinking of where to start. Scheduling was fine, we showed up at 11, I…read morehad a mask on and was ready. Things you notice when you first walk in...(1) No one is wearing a mask and its a tight space; (2) they quoted me $45-50 which seemed reasonable; (3) the place is NOT clean, there was what I assume was dog pee in the entryway that multiple people had passed but never bothered to clean up. They told me don't go too far he should be done in 40 min. Worked for me I went shopping and 30 min later I get a text that he's ready. I walk in and the man at the checkout desk greats me by saying "Its 50 but I should have charged you more since it took 3 of us to hold him down...." What the Actual Hell, then he goes into how we should be bringing him every six weeks so he gets comfortable with them....How about you take more time with the dog instead of doing a wash, dry, and nail trim in 30 min. The man upfront was so rude and crass that I would give a zero review but the dogs nails look good. I am going to have to think long and hard if this place should be reported for not following ANY COVID protocols. Also, I get home and take the below hair off him....not worth the money.

My dog absolutely loves this place. They really take care of the dogs while grooming them which I…read moreappreciate SO much. 10/10 I wouldn't take my dog anywhere else.

Very good service. They totally transformed Molly from a nasty mess into a cute little Snorky…read more Molly was looking so bad - her coat was so overgrown and she stunk. I could barely stand to be around her. So, I dropped her off at Canine Design. Gave Doreen all the special instructions - that she needs special, gentle care, that she hates to have her paws and face touched, that she can be difficult when stressed - snappy - even aggressive. Picked her up a few hours later totally transformed - sweet smelling - even a hint of a smile. Certainly glad to be back in my car heading home. I know the pic doesn't do justice - but you can see she is back to being a small dog with all that hair now removed. Thanks Canine Design for transforming Molly (she's banned at Petco and some other groomers)

I have a regular groomer that I really like and she grooming my Maltese for almost 3 years. She…read moreraised her price and I couldn't afford it as often as I would have liked. I was worried about finding another groomer. But Azria was very good and have a great bubbling personality and she took the time to listen to me and took the time for each of my dogs. Because I am disabled, I can't afford overpriced groomer and she was reasonably priced. I happy with her love for pets and her clients

Azra has been grooming my goldendoodle at my home for a few months now. I'm so so grateful to have…read moreher as my girl's groomer! She does an absolutely fantastic job and my dog loves her. I would highly recommend Azra for any dog that needs regular grooming!

Wow, what a great place for my GoldenDoodle! Staff is friendly and the place has a clean, modern…read morelook. I love the I-Cam so I could watch my dog play during the day. I also got him a nice doodle cut when my normal groomer shut down for covid. Will definitely keep coming back here!

Wonderful experience in getting my cat's nails trimmed and filed in this pandemic. Will definitely…read morebe back.