I don't play piano and I should decide among digital Yamaha, Kawai or Roland for my wife. So I started reading, watching videos and comparing models according my budget. My decision was clarified after watch Merrian Music review and visit Cotton Piano Gallery. In despite my lack of knowledge Jon attended me in a such professional and nicely way. The price for the Roland HP704 was almost $200 less than in other places. I received headphones as a gift. Roland offers 10 years warranty. Colton Gallery has a deserved prestige. read more

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I cannot recommend this place enough!! They are so warm and genuine here, incredibly helpful with what I needed even though it wasn't purchasing a piano. I will definitely be coming back for any future piano needs :) read more

Colton is the ONLY place to buy a piano! - Huge selection, from entry level pianos (including digital) on up to the top of the line instruments. Many brands, sizes and finishes to choose from. - Fair prices and exceptional service. - Very knowledgeable staff and owner --all play the piano and have a wealth of information about how pianos are made, the various brands and can demo the sound differences. Prepare to get an education! I bought a Brodmann piano about a year ago and I absolutely LOVE it. The purchase experience was excellent from beginning to end. And in case you want to learn how to play the piano, Austin the owner and some of his staff teach both children and adults to play, Highly recommend!! read more

Working with Austin was such a huge pleasure!! Everything was very smooth and stress-free. I strongly recommend this store/Austin if you are planning to buy/trade your piano in the bay area. read more

Incredibly helpful staff who cares about the end-to-end customer experience. The gentleman who helped me find a piano was a teacher himself who was able to answer all of my technical questions. I really liked how they openly promoted the best internet price, and then *beat* it, because they know customers will just shop online Ended up buying a Roland digital piano based on their recommendations. They mentioned how it's cheaper than equivalent models from the bigger brands because Roland spends less on marketing and thus can price lower without sacrificing quality. In my search, I also checked out a few other brand-specific dealers, and while they had a larger selection of digital pianos, it was harder to find something I wanted. Aside from comparable pianos being 50%+ more expensive, the sales reps tried hard to sell me on the brand name and history to make me feel like I would be purchasing a luxury item. They did little to help me feel confident that I was getting a piano. that met my needs. read more

Very knowledgeable and helpful. We didn't purchase from them but they were super helpful in helping us understand what our needs were and helped with what they could. When I'm in the market for their level of pianos, I'll definitely be back! read more

- New management - Ask for Austin - Professionals - Passionate about customer service - passionate about quality I was locked on a Yamaha, and eventually purchased a Baldwin at Colton (better sound, better quality, batter price, better service) I recommend this place read more

Five stars for Colton Piano Gallery! The owner, Austen, helped identify the perfect piano for me that fell into the sweet spot of beautiful sound and reasonable price. It is apparent that Austen and Jonathan know their craft. They were enthusiastic to share their knowledge of all the pianos in their showroom. They carry a variety of pianos for every budget, and it is apparent they do extensive research before they become dealers in the piano brands they offer. From purchase to moving the piano into the home to getting the piano tuned by their tuner, it was a seamless transition. I especially appreciated them checking in periodically after purchase to make sure I was completely satisfied with my purchase and enjoying my piano. Colton Piano Gallery is a class-act. They are passionate about pianos and committed to their customers' satisfaction. I wish I could give them ten stars! read more

This is one of the best piano stores in the San Fran-Bay Area. The owner is kind hearted, knowledgeable and a very nice person to my students and to me. He is a hands-on person whom I trust and can rely on his expertise. I would recommend him in a heart beat- to anyone! Beautiful store and customer- oriented. read more

Austin and Jon eagerly helped me choose the right piano for my preference, budget and space. I finally purchased a Brodmann baby grand piano and love it! read more

Colton Piano Gallery - Piano Stores Near Me - San Jose, California

Love Colton piano. The service is fantastic - the owner and his staff are the best - super kind, knowledgeable and professional. And they have an amazing selection of pianos. I also love that there is a rentable piano practice room. They go above and beyond and I really appreciate it. read more

I bought a digital piano from Austin and Jonathan and the experience could not have been better! They are both very knowledgeable and kind and the pianos, acoustic and digital, are all gorgeous! It's common these days to buy digital pianos online but this brick and mortar store definitely has an edge price wise on top quality digital pianos so please buy yourself and Roland from them! Their customer service is unbeatable and I will definitely be going to them for my acoustic upright or baby grand needs in the future: ) read more

I was dreading piano-shopping since I read on various piano forums that buying a piano is trickier than buying a car! Luckily I was introduced to Colton Piano Gallery and the whole experience just blew me away! Growing up in Asia, I was familiar with the Japaneses brands and have previous owned 2 different Yamaha pianos. Austin, the new owner and a Stanford educated musician, explained to me in detail the different piano-making styles: Japanese, American, and European, which was super interesting and helpful. I was able to take my time playing ALL the pianos in the store, and found the sound I was looking for in a Brodmann (PE 162, 5'4" baby grand). The piano was in stock and I was able to schedule delivery in mid Oct. I also traded-in my Yamaha upright. Colton also included a complimentary tuning after the piano has settled in the new environment about a month. I had my new piano tuned in mid Nov and the sound is just incredible. I am truly enjoying the lyrical, warm tone of my new baby grand. Austin, Jenny, and Jonathon - the whole Colton staff are friendly and honest, not sales pitchy at all. I felt like I have made friends in the piano business. I would highly recommend Colton to any piano buyer. read more

Came in with one of my piano students who was looking to buy a new piano. The staff was very helpful and informative on the different styles, price points, tones, and features of each model. Would definitely recommend! read more

Haven't been in to Colton Piano, and I won't, thanks to an incredibly rude email I received from Dave Gatt, whom I'm assuming is the owner as his email signature says "President." I'm including photos in my upload because I don't want him to try and claim he never said what he did, as I see he's only responded to reviews on here that are negative to refute them. I'm also including a photo of my initial message to be fair. I submitted a request for information about any used digital pianos they may have. So, I don't know much about pianos as I JUST decided I'd like to teach myself a song that's special to my boyfriend and I as a Christmas present for him, as I said in my initial message. So perhaps my request for information was uneducated and sure, I'll give you potentially even a faux pas in the world of pianos. However, Dave's response was rude, patronizing, disrespectful, and unnecessarily snobbish. Whenever I do decide to "get serious" about a piano, I will avoid Colton's at all costs, despite the rest of these positive reviews, which I'm sure are earned by the employees of the store itself, regardless of the attitude problem of the "president." A simple, "Oh, no we don't sell used digital pianos as we find they don't have the quality we'd like to represent for our clients. However, you're more than welcome to come to the showroom to see the pianos we do have." would've sufficed. Even though, oh by the way, they DO sell used digital pianos, as shown on the screenshot of their website I'm also including. read more

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Been on the hunt to upgrade my upright acoustic and found this store. The staff are very knowledgeable and very kind. You can tell the new owner (Austin) is very passionate about what he does. He was encouraging me to come in as much as I wanted to keep trying out the pianos until I was sure of my decision. Also, there was a lot of thought put into the pianos selected in the show room. Thank you Jonathan and Austin for helping me find my new long term baby grand! read more

Bought 2 pianos here for my son and both times, Jonathan was absolutely amazing to work with. He is so knowledgeable, transparent, kind, and also an amazing pianist himself. The new owner Austin is also great to work with. He has a genuine interest of wanting to take care of his customers. If you're looking for a piano, this is the place to go. I would come back again and again. read more

The gentleman who helped us, I believe his name was Austin (??), was super friendly and genuine. I'm so glad that we got to make our purchase with him. Jonathan was very helpful and nice as well. read more

I called to buy a Yamaha Baby Grand Piano because my piano burned up in the Santa Cruz fire and the man that answered the phone was so obnoxious and rude I would never buy anything from them. All he could do was brag about how much they sold every day and he didn't need new customers. read more

I have played piano professionally for over 45 years. I was looking for a good pre-owned console piano. I contacted Colton before opening hours, asking information on a piano on their website and was impressed that the owner, David Gatt, responded before opening hours. Jonathan, the salesperson who assisted me, provided wonderful customer service! David also stopped by to say hi and thank me for purchasing from them. I highly recommend Colton Piano for excellent customer service, knowledgeable salespersons (I listened to other salespersons with customers and they know their pianos) and quality pianos both new and pre-owned. read more

Colton Piano Gallery - 1995 Kawai 593M - Piano Stores Near Me - San Jose, California

I bought a really great piano from this place and got educated to know more about piano.

DAVE GOODMAN!!!! Your the best thing at COLTON!!! [FYI - The owner's name is also Dave]. The reason I came back to buy the piano from here was because of DAVE GOODMAN!!!! He is the nicest, most relaxed, patient, cool and accommodating sales person I've met. He didn't pressure me to buying anything and rather honesty guided me to what I needed - a basic digital piano (DP) to get my piano skills jump started. ***I feel - that once you are a good player you can really appreciate all the fancy features DPs have to offer. Otherwise you just get distracted from the basic learning.*** Sadly my over all experience was not the "best," as I felt a little pushed around when I actually ended up purchasing the unit. Of course Dave was around, but the Owner signed and finalized my deal and he came off as "gimme the money and see you later." I like my piano so I'm happy (I just had a few nasty thorns -that rubbed me the wrong way!!) read more

I thought I'd share an excerpt that I took from my e-mail to Dave Gatt: "Thanks for being extremely accommodating. You guys are by far the best piano store I've ever walked into. Trust me, I've gone around from SF to SJ and you guys are the best. Smaller than some but the quality of service surpasses them all." Before I walked in, I called over the phone to inquire about Yamahas and digital pianos just like all the other stores I visited from San Francisco to San Jose. Immediately, I sensed Dave Gatt smile over the phone and asked, why Yamaha? We carry the best brands here if you'd like to check them out. In a brief, concise, and professional statement, he explains why Rolands are the best Digital Pianos in today's market. Before I visited his store, I verified his statement over the Internet. Sure enough, Rolands lead the way in Digital Pianos. When I visited his store, he welcomed me in with all smiles. He was extremely knowledgeable in his profession. As a Piano Technician, he explained the science behind the piano in a manner that was well understood to average individuals and he didn't sound as intimidating as other stores were with his expressive gesture. He was a very welcoming and charismatic individual. He played piano pieces that you would only hear in Orchestras. His vast knowledge in all the details about piano says a lot about his level of experience. Not to mention his passion for what he does. This guy is not just any sales person, he's the genuine professional pianist that you can't find just anywhere. This is the place to go if you are looking for someone who would genuinely tell you the truth and nothing but the truth about pianos. He was very accommodating and he showcased a few pianos for a beginner like me. Pianos that was affordable enough and that didn't break the bank. I started with the lowest price but then I couldn't make up my mind whether I should sacrifice better quality over price. He then said, "Go for the piano that speaks to you." I played one after the other. From average to luxury and it was hard to still decide. He suggested I sleep it over and think it through and do more research to ease the pressure. He was more concerned about me making a mistake than not making a sale. Again he says, "I don't sell cars, I sell art. And art takes time. So take your time." A few days later, after I've done some research, I returned to the store to buy the Roland HP-605 in Polished Ebony. But then after playing the Roland LX-17, the sound, the feel, the technology, the luxurious touch, and it's magnificent cabinet told me that this will be a timeless piece that I can keep for a lifetime. Although Dave Gatt was off that day, I was reminded of his suggestion, "pick the one that speaks to you." I then decided to go for the LX-17 in Polished Ebony. It was a done deal. He called over the phone and made a few arrangements to have my piano delivered since it was way too heavy for me to handle on my own. Again, he was concerned about my safety. Even during delivery he was accommodating. When the shippers accidentally cracked the left leg as they brought it up to the second floor, he suggested to replace the left frame. So now, I wait for parts. Colton Piano Gallery is the place to be if you want genuine, professional, and highly knowledgeable people. Not to mention, the quality of products they sell. I can't say enough on how happy I am as customer. All smiles here through and through. If I can give 10 stars I would. Good people deserve to be recognized too and genuine quality service are hard to find these days. read more

Colton Piano Gallery - Roland LX-17 in Polished Ebony. The most beautiful digital piano is sold here at Colton Paino. - Piano Stores Near Me - San Jose, California

I had a very perplexing and frustrating experience at Colton Piano today. I am a piano teacher and studio owner and I need a piano for the new room we just built in the studio. When my partner and I entered the store, we were approached by a friendly employee who asked what we were looking for. I started to tell him, but we were interrupted by the owner, Dave, who insisted on helping us and sent the employee away. Dave asked what I was looking for and I barely got a sentence out before he asked "what pianos do you have already?" (weird question, but okay) and then "how long have you had them? (also not relevant). He said "Let me stop you right there. I'm going to show you what really makes the difference for pianos." His tone was patronizing and I found it to be quite rude, especially given that he had no idea what I was looking for because he didn't ask. I don't sell pianos, but even if you don't know anything about sales, it's obvious that you should know what a person is looking for before making recommendations. Instead, he asked if we had "five minutes" and launched into a long, confusing, obviously well-rehearsed, unwarranted, 20 minute sales pitch (probably would have been longer, but I eventually cut him off). He started by listing his qualifications (like "business degree" and "music degree" and "xx years in the industry and $xx in sales annually and xx years doing this and that - I don't care, I just need a piano) and then showed us his "exploding piano" model. He gave a lecture that included terms like "high tension" and "low tension" and his "five level system" of pianos. He described instruments used to measure key weight and the tone quality of pianos. He talked about the lumber industry in Japan. He threw around numbers and dates and materials (why would I care what percentage of this metal alloy is aluminum??) and confused me to the point of never wanting to buy a piano again. With not a word from myself or my partner, on and on he went. I don't doubt that the man clearly knows his pianos or that he has been in the industry for awhile. However, if I wanted a lecture on the history of pianos and the minutia of what makes a top quality instrument, I would have asked for it. I came in wanting to play some pianos and buy one that would be a good fit for my situation. I've been playing the piano for 25 years and teaching for 15, so it's not like I have no idea about what I like or need. Perhaps he would have spared me this pitch if he had actually known what I was looking for? He does have lovely pianos in the store and obviously knows a lot about pianos. I'm giving one star because I came in totally prepared to buy a piano and he subjected us to a torturous, irrelevant lecture instead of just helping us get what we needed. If you're into that kind of thing, go to Colton piano. read more

We went to many stores in this one was by far the best. The owner took so much time to educate us on the ins and outs of what to look for in a good piano and gave us lots of good options. The one that we settled on, a broadmann upright, had the most amazing sound and was at a very good price. You will not find better service or a better selection than the store. read more

Colton Piano Gallery - Piano Stores Near Me - San Jose, California

I was a piano player when I was young. I know quite a bit of piano. When I decided to upgrade my digital piano to an upright one for my kid, I went to several stores and was really impressed by Jonathan's detailed explanation of different types of pianos and good service. And I really fell in love with the new piano I decided to buy. And then I got it within a week! Amazing piano store. David was also very nice and explained everything to me. Would definitely recommend it if you are really serious to buy a good professional piano. read more

I bought Hailun hu-5p which is an excellent piano. However I am an unlucky guy because there is a small spring change in this one which makes the right Pedal does not work perfectly. Dave was super helpful and try to fix this for me a few times but it seems there is no perfect solution. Finally I will get an exchanged one. My point here is that he is a good guy you can trust to help you when such situation happened. I would recommend him and I actually recommended him to a a few friends of mine who is started interested in piano because I started playing piano. read more

I recently bought a digital piano from Colton Piano. Dave and Gloria really went out of their way to make it a positive, enjoyable experience. They were friendly, knowledgeable and flexible. I highly recommend Colton Piano and it will be my first stop when I look into upgrading my acoustic upright one day. Thank you! read more

Called asking about a digital piano. The guy I spoke with was very OBNOXIOUS that I would NEVER buy from this place. I don't care how experienced and knowledgeable he is, his condescending attitude is a deal breaker. read more

Was in the market to buy a first piano for my son and went to Colton as our first stop. Had no ideas about pianos at all. A young salesman, I think his name was Corey greeted us and assisted us through all our questions. He was great in educating us on all the good and the bad of each type we looked at, and provided us with great options that we didn't even think about before. The best part about him was that there was no pressure to buy at all. We decided to take the info. he gave us to think over, and to do more research. At the end, we decided to go with a Yamaha digital piano due to the reviews of the piano, and ended up buying it from an authorized Yamaha dealer (Yamaha Penisula Music Center), even though their service was pretty bad. However, since the service was really great at Colton, I really had to write a nice review for them. If I were in the market for a piano brand that they carried, I would most definetly go back there. read more

Purchased our Roland JUNO-DS-88 keyboard/synthesizer from Colton Piano. Dave was very accommodating from start to finish, providing excellent customer service. He knows the piano industry inside and out, as does his staff. Krystal was also very helpful. If you are looking for a new piano, keyboard, and accessories this should be your first stop. read more

We went there to buy a piano for our 5-year-old daughter who is learning to play piano. We were quite impressed by the way Rachel and Dave Goodman showed a few pianos that would be covered by our budget of a couple of thousand dollars. Their knowledge of pianos was quite good, they played pianos beautifully, they explained different aspects of pianos quite well, and they never put any pressure to buy anything. We went back there in a few days and purchased a Roland Digital piano (Model HP-503). The price was quite good according to my Google search. The owner, Dave Gatt, was very nice during the purchase. We were able to bring the piano home in our minivan. We are quite happy with the purchase. Two thumbs way up for Colton Piano. read more

Dave Goodman is amazing. He gave us a 40 minute lecture on pianos, how the Roland is apart from the Yamaha digital piano. Unfortunately a $2000 Roland was a bit too much for me to afford, and a bit too big for our appt too. He gave us a good deal too (A bit of advice, take your chequebook along with you if you intend to make a purchase) read more

If you are Piano shopping check out all the Piano stores clustered near Santana Row in San Jose. I'm looking for a Piano that can play itself, otherwise it'll never get played, and Dave at Colton did a nice job of showing a baby grand Young Chang with a hidden Piano Disc system built in. Pretty amazing how it uses Apple's AirPlay to show up as an audio out device on your iPad. The whole setup was $12k. They can also retrofit other Pianos with the Piano Disc system. Only knocked off one star for them not automatically knocking off 5% when I mentioned Yelp. They have a cool Yelp Deal you'll have to be explicit about after you negotiate everything: piano, player, tax, delivery. read more

Colton Piano Gallery - Young Chang with Piano Disc system - $12k - Piano Stores Near Me - San Jose, California

Dave Goodman, Dave Gatt, and Rachel Little provided us with excellent service and advice while we were piano shopping. Dave G. and Rachel L. provided us with education on pianos, their construction, and more importantly which things are just marketing/cosmetic versus which actually matter. Their explanations were based on logic and reason and not hand-wavy subjective concepts or opinions. Most importantly, they were completely honest and open with us during the entire process about both pianos and their business, and tried to find us the best piano for our budget and did not try to push us in any way towards a more expensive piano. In contrast, some other piano stores we visited tried to convince us that certain pianos weren't as good or would become bad over time, without providing any reasonable explanation for why. And don't get fooled by people who try to show you one piano is worse than another by playing the "worse" piano violently or harshly. Thank you, 2 x Dave + Rachel for your patience, honesty, and expertise. And for working with us on an excellent price; we did purchase our new piano from Colton Piano. I highly recommend their store and service if you are in the market. read more

I got my baby grand piano from Colton. Enjoyed the purchase process. Dave is a great salesman, and he walked me through the options with an open mind. It's been 6months since my purchase and I absolutely love my piano! read more

Great piano dealer. Dealt with both Daves (Gatt, the owner, and Goodman) and both were excellent. Dave the owner took a great deal of time answering my (many) questions, took me through just about his entire inventory, and I ended up with a very good piano at a very good price. You'll get a lot more personal attention here than at other piano stores in the area. UPADTE: There was also a very small chip on the piano bench that came with our piano from the factory (not Colton's fault) and they swapped it out for me immediately. read more

My grand kids started piano lessons and needed a piano. My son in law (different family) recommended the Roland FP-30 as a good starter. Colton was a few miles from my grand kids house so I talked to Mr. Gatt about an FP-30. He suggested that I consider the HP702 instead. It is more expensive than the FP-30 with the stand and pedals by a few hundred dollars but it has a more piano like appearance and a far superior sound engine. It sounds very nice. My daughter and her kids are very happy with the piano. it sounds great and I found out that my daughter, who took lessons 25 yrs ago, can still play the piano and has enjoyed having a piano in her house. Roland is tough on getting pricing (no quote over the phone) but you won't need to spend time shopping around, Mr. Gatt will give you the best price. read more

One of the best places to buy a Piano. Dave and Gloria are both very knowledgeable and helped us make the best choice. We are very happy we chose Colton Piano Gallery over other stores. We bought a Roland Digital Piano from them. They gave us complete details of the Piano's features, Warranty, Service.... While we were confused on which ones to choose, Gloria played different instruments to show us how they sound and also asked us to try each one of them and then make the decision. After buying the Piano, when we had some doubts on set up, Dave was very polite to explain in detail and helped us set up and get the right tone. The piano sounds great and we are very happy! read more

Fun, enjoyable, and best piano buying experience! Dave was professional, knowledgeable, sincere, and very helpful. I was looking for a grand piano and Dave was enthusiastic about sharing every detail of the Schimmels. Schimmel pianos sounded fantastic and the quality was paralleled. He welcomed me to try out different floor models. I finalized on Schimmel C169 after 3 visits, the smallest 5.6ft model which sounded like a 6ft+ grand because all Schimmels have enlarged soundboards. Dave offered me an unbeatable bargain price too... price of a BMW but worth every cent. Delivery was a breeze. I have been enjoying it so much. This is definitely one of the best purchases in my life. Go get one - you won't regret it! Thanks Dave! read more