I had quotes from 5 different plumbers and Repipe Specialists not only had the lowest quote, but they also handled all the extras, thus saving me from having to find an electrician (to install grounding rods to my electrical panel, since they were getting rid of the old galvanized pipe to which everything had been grounded. I did have to pay $500 extra for this work, but it was still less expensive than if I'd hired my own electrician -- I checked!) I also needed drywall patching where holes had to be drilled to secure the PEX pipe in my basement ceiling, and they had contacts to have that done as well, although I elected to go with my handyman to do the work. Also, what impressed me was their professionalism. Alvin walked me through every little thing that needed to be done and answered several questions I had. In fact, I thought of additional questions later and called him a couple of times, and within the hour he would return my call and answer my questions. After the grounding rods were hooked up, a team from True Blue Plumbing was contracted to do the work, and they are an excellent company! They came out within the week and finished the job in one day! The city inspector passed everything, although there was a problem with my old kitchen faucet. I called True Blue Plumbing and they came out the next day and installed a new faucet for me without charging me for the extra labor. All in all, I am very pleased and I would recommend Repipe Specialists for anyone who needs their house repiped. read more

Do not do business with these guys. They managed to make my basement flood three times where it had never flooded before. They added no support and told me my warranty wasn't valid. The only thing they did, was to send out a locate guy. Meanwhile, I've spent $8700 to fix their mistakes. Do yourself a favor, find someone else. read more

They don't actually do the work, they subcontract everything out so you will save money if you go directly to a reputable plumbing company that actually performs the service read more

Repipe came in the most expensive of my four quotes by more than a little but were amicable to cutting deals when seeing competitive quotes. That and their guarantee really won the job for me. There were a few things lost in translation between them and the company they contracted but they ultimately made it right. I think the peace of mind working with a company that has so many resources and guarantees helped me justify having them to the job. It doesn't hurt that such a massive undertaking only took a day to do with a small follow up after inspection was passed. Always shop around but don't be afraid to use your bargaining chips. read more

The Estimate is a hard hard cell. The price is not competitive. Canceling is onerous.

We had ours done a few years ago. Just recently we went into our crawl space to find that they did not secure the pipes and they were just lying on the ground across our crawl space. We have also had problems with water valve handles breaking because they used such cheap material. read more

This review to be updated depending on how quickly Repipe corrects the problem. I had pipe work done on Monday 3-15, with a follow-up inspection completed to verified latency Tuesday 3/16. That same evening, I noticed continued leaking although very minimal coming from possibly the sump pump in which I was told was most likely old rain run off. Today, Wednesday 3/17, another inspector arrived about 4:30pm and informed me that everything looked okay. Then 5:30pm, I walked outside and there was profuse leaking from from the water meter and draining out onto the street- the water meter was submerged! I could not even get to the shut off valve. I called Repipe, in which they asked "Can this wait until the next business day?" Hmm, considering Repipe took over a week to schedule me and I'm most likely facing an exorbitant water bill and adding on to the stress of all of this, I told them "ASAP is preferred". I am now waiting to hear back from anyone to address this issue. read more

Repipe Specialists - Portland - Plumbing Near Me

The gentleman who patched my holes just left, and I am so impressed with the whole package. Repipe Specialists have curated a perfect experience. They called and scheduled testing, they arranged everything! Excellent communication, addressing a concern I had with the scope with an email and prompt phone call. I received texts confirming ETA's (and confirming directions, we're difficult to find.) The subs, QuickHouse Plumbing and Indigo Construction, were amazing. Normally awkward having people in the house, but I didn't feel obligated to stay, such professionals. And what put me over the edge, excellent financing; this is literally a one stop shop. Thank you Kevin! *Sponsored, but the review would be the same, this was so nice. read more

We engaged RePipe Specialists to replace aging and failing CPVC pipe with Pex pipe in our home. Kevin Swyers was our RePipe Consultant. The overall experience was outstanding. We decided to go with RePipe Specialists after receiving several proposals from other plumbers. The materials and warranty on the RePipe Specialists services were outstanding, and their estimate was very competitive. The RePipe Specialists bid proposed to complete our repipe in a single day, while others required multiple days, and gratefully they were able to work us in their schedule earlier than other competitive proposals. When the day came for the project to be completed, an army of 8-10 men, all of whom were cordial and professional, arrived on the spot at 7 am. They immediately went to work outlining the scope of services and assigning team members to different parts of the project. There were apprentices, journeymen, and fully-trained plumbers on the team, and all were very efficient in completing their respective assignments. We should note that the team from True Blue Plumbing was assigned to our project. The True Blue team was outstanding and very professional. Mychal, our job lead, was attentive and addressed questions thoughtfully and thoroughly to our satisfaction. The entire team was very efficient, their workmanship was solid, and the job was fully completed by the end of the day as proposed. The following day county inspections passed with only minor notes by the inspector. Replacing aging and failing CPVC pipe with Pex piping is an area of plumbing RePipe Specialists knows very well, and the team assigned to our project executed at a high level. We were very pleased with the overall experience. read more

Had an issue with what I thought was a leek in the piping. It turned out to b a defective spout. Had to.pay for a service call. Very responsive read more

These folks did everything they said they'd do. Worked quickly, protected our home, cleaned up after themselves. A note of caution: they advertise "the best warranty in the industry." The "lifetime warranty" they promise is valid ONLY if you contact the company within 30 days of completion and request a signed copy of the warranty. This helpful tidbit of information was buried in the middle of a sample warranty that came with all the other paperwork. I failed to get that piece of paper, so apparently my warranty is worthless. I wouldn't have discovered this yet if the texture they'd put on the wallboard repair hadn't started cracking and flaking off after a year. The technicians did a great job, but the business practices of Repipe Specialists are a little shady, IMHO. Even if you get the signed copy of the warranty, I wouldn't be surprised to find them trying to wriggle out of honoring it. read more

Repipe Specialists - Portland - Plumbing Near Me

Our home was built in 1911 and added on a couple times over the years. We had a lot of weird things under the house, including galvanized plumbing, and the wrong sort of PVC. Some days, you could wait nearly 10 minutes for a trickle of hot water to reach the kitchen, which is barely 30 feet away from the hot water heater. We received another quote to Repipe the house a couple years ago, but when contacted the plumber did not seem to want the job. I heard a commercial on the radio and thought that a free quote could only help us. It is true that this company does have contractors that they work with, and we got PEX Plumbing. The initial salesman who came to our house was direct, clear, no-nonsense, and gave us everything we wanted in a price cheaper than the plumber with more things added in. Like most people, I worried about having multiple strangers in my home in a COVID world. I was assured that their staff are tested regularly and symptom free. It helped my concern that the doors were open all day, and I ran an air purifier with UVC-Light as added an precaution. The day of piping came. The crew showed up on time. They obviously know what they are doing. It was like watching a well oiled machine. Everyone was courteous, respectful, their language is appropriate. They covered everything to protect from dust. Not a single drop of water was spilled anywhere. Throughout the day the owner of PEX plumbing came to check on things, making me feel that things were being done properly, a second set of eyes were on the work. It's a noisy process, and I think there were 5-7 men there (which I actually expected), but they know each other well and work well together. In the end they cleaned up a lot of their mess, and were done with the whole process. We are thrilled and occasionally think we should have them back to turn down the water pressure (Lol). We had a couple small issues that came out of this, both of which are specific to our quirky old house, and not their fault. Our only complaint is how they put the on and off valve on the hot water heater. It has made getting our walls repaired tricky, if repaired correctly we won't be able to turn on the water. We are using our own handyman to repair the walls, so I can't speak to the drywall folks. Our city inspector had no issues with their work, and seems to know them well and they have a good reputation with him. In the end: The price point was excellent, the people are easy to deal with, all of the work was done in a single day. We would totally do it again. read more

Hired them to do a repipe of my house as my pipes were definitely near the end of their lifespan. Everything was as advertised, everyone I dealt with from the salesman to the wall finisher was a true professional. The plumbers who installed the new PEX pipes did not mess around, arrived on time, got the job done and gave me a walk thru explaining everything. I could not be happier with the new pipes or with the great job everybody did. I highly recommend them for a repipe job. Their estimate was much lower than what several plumbing companies gave me. read more

We in our home enjoy the upgrade to the piping in our house. We enjoyed the crew that did the upgrade and the drywall repair was excellent. The rating is attributed to the outrageous threat to turn my account over to a collection agency for not paying the "upon completion" fee. We received this threating phone call over one year. We are not aware that there was a 5% charge completion fee and they never get in touch with us, call us or send us a bill. We thought that everything was paid. After one year, we received a threatening call. read more

We received an initial quote several years ago, but decided not to go forward at the time as it was expensive and we did not have any issues with our plumbing. After hearing from more and more of our neighbors in our HOA who had problems with their CPVC piping, we decided to go ahead and get the repiping done now rather than wait until there was an actual problem. The price went up. A lot. For both the repipe and the drywall work. "COVID" and "Supply Chain" seemed to be the main reasons cited. We decided to use Repipe Specialists for just the repipe and went with another drywall provider recommended by both our painter and a friend who flips houses for a living. Their estimate was about 1/3 of what Repipe's was for the drywall and they did a great job (so shop around for the drywall work.) As for the repipe itself, the work was done by True Blue Plumbing. They had a crew of about 6 or 7 show up at 7AM and were done by about 1:30.  For our 2,500 sq ft house w/ 2 1/2 baths, they cut about 21 holes in the wall. They did not have to open the ceiling, which was nice.  They also replaced the PRV for about $250 - which is about the cost of the part since they had to remove the old one anyway. Jayson, the True Blue lead, was friendly and informative. He also came back out to fix a minor issue they caused during the installing (and didn't argue about it, which was a pleasant experience.) Their work passed inspection and I haven't found any issues (it has been about 6 months). I don't know if they are the cheapest or not - in talking with our plumber it sounds like they didn't do all of the things he does (like doing the line from the meter to the house), but they got the work done quickly and with as little disruption as possible. read more

Have a 1958 house with a hodgepodge of Galvanized, Copper and Pex. Low water pressure in the kitchen and if you flush a toilet while someone is in the shower watch out! Knew I needed the house repiped and after 2 quotes from Plumbers I called Repipe Specialists. Super impressed with their sales rep. Honest. Straightshooter. The cost was half of what the prior 2 plumbers quoted. Work was schedule out a month in advance. They showed up and did the whole house in one day. They scheduled the inspection the next day and Sheetrock crew 2 days after that... Super seamless process and while it's not sexy to spend money on new pipes we know the bones of the house are rock solid thanks to Repipe Specialists! read more

Repipe specialist is not "half the cost of plumber". Infact they were three times the cost of 3 other plumbers that I contacted directly. Repipe specialists if they were honest would describe themselves as a middle man service that simply connects you and a plumber all they ask is 50%+ of the total job to do so. The problem? Well that's not how their advertising portrays themselves. They are driving up the overall cost of plumbing services because plumbers now see how much repipe is charging and ask for that too. Repipe specialists makes their money through false advertising (half the price of a plumber), timed limited offer tactics (book in the next 48 hours for an additional 20% off), praying on the misinformed (looking at your radio ads) and general price gouging. They offer zero utility and should be ashamed of themselves. Contact a plumber directly and give your money to someone that is actually doing something instead of paying these charlatans. read more

Re Pipe Specialist. Did not tell me that they contract the work out to a plumbing company. So this is where they do not get a review for me. The plumbing company that did the work got the review for me. Which is true plumbing. True plumbing did a fantastic job read more

Know what you're getting into, do your research (and then some more research), and then feel comfortable getting into business with these guys. We had to fully repipe our CPVC house--originally a $26K job (not including drywall patching or valves), after a house flood. Massive, horrific, unexpected expense. Repipe was responsive and prompt. They don't actually offer a service, though. They are essentially the sales arm of other subcontracted plumbing companies. As such, you'll deal with a lot of untruths, sold to you in order to make the sale. That burden's on me, though. I didn't know better. We were told we didn't need to repipe the sprinklers because they're not a threat as they're "not under pressure." They most certainly are under pressure, and had I done my research I'd have known that. I was told--twice--we were replacing with 3/4" PEX. Nope, it's 1/2". Was told they'd make multiple small holes in the walls (expected), and our salesperson even did a little hand motion showing us how they'd be roughly the size of an iPad. No problem. I'm good at fixing holes that size. Well now, I have at least one hole that's 10' --ten FEET--long by 12" high. Huge swaths of ceiling missing. They cut right through cabinets and drywall. No hole is smaller than 12 x 12. Again, know what you're getting into and you won't be surprised. They also told us on the day of the repipe that it would be an additional charge to replace the plumbing to the hose bibs in the walls. That's right. Since it wasn't in the original contract that the replacement plumbing would ALSO go in the walls where the old plumbing was, we had to choose to either totally move the hose bib to the back yard, or have them put the plumbing to our hose bib along the wall on the INSIDE of our garage. It only takes up like 3", but now we can't put anything 3" from the wall, or we risk jostling a pipe around. There and throughout the house, they left the old CPVC in place. The company they sent out to do the work was courteous and fast. They left a HUGE mess though. Furniture moved and not replaced, curtains, mirrors and other decor taken down and not replaced, saw blades and staples and screws all over the floor. Little piles of drywall everywhere, garbage left out, and saw/drywall dust under every little area they cut out. Would I do it again? Sure, out of necessity. Would I have wished I knew that this was about 30x bigger an ordeal than the salesperson made it seem? Absolutely yes. For the huge amount of money this cost, I'd at least appreciate their cleaning up their crap. read more

I had house repiping work done through "Repipe Specialists of Oregon" - but they don't actually do the work, they contract out to local plumbers. If they assign you "Davis Plumbing" run away. Insist on getting a different contractor. Davis Plumbing did an "acceptable" job on the actual plumbing/pipe replacement - but everything else about their work was shoddy. During this COVID-19 "lockdown," the head of Repipe Oregon had an interview on local news talking about all the precautions their teams are taking. Davis Plumbing contracted through Repipe Specialists did none of them. (The interview is even posted on the national Repipe Specialists Facebook page.) Davis Plumbing had zero regard for my personal property in the basement. Didn't make any attempt to cover items in the basement, let water just flow all over and clean it up at the very end, saturating multiple rugs requiring double washing to clean them - rather than just picking them up ahead of time. Thankfully, the only things actually damaged were just cardboard boxes (not their contents,) and a few rolls of toilet paper (although that is rather precious at the moment,) and a toilet seat that they did replace - although the one they replaced it with was very low quality. Yes, they just stood on our toilet seat rather than use a step ladder, getting the toilet seat cover nasty requiring multiple washings through the washer just like the rugs, then breaking it. And now, I find that the wall patch they did where the water main comes in is leaking like a sieve when it rains. I'm in Portland. It rains a lot. I've just used every towel in the house to soak up water coming in through the basement wall where they patched. This started on the Saturday after they did the repipe work; I couldn't get a hold of anyone at Davis Plumbing, I had to call Repipe Specialists to get them to lean on Davis to get someone out Monday (two days later.) Thankfully it didn't rain in between. They came out Monday and redid the wall patch. Now it's Wednesday, and the first rain since then - and it's coming in even worse. Again, I wasn't able to get a hold of anyone at Davis - I had to call Repipe Specialists who are trying to get someone to fix it for me. read more

They have the sales process down. Everything was explained well and I had a good understanding of the scope of work that was going to be done and how it was going to be done. The final product is great and I am glad to be rid of the original 1956 pipes. The work process was a little bumpy as the City inspection found several areas of concern that had to be corrected to finalize the process. I am not a plumber but the issues seemed simple enough that licensed plumbers should have known. The cleanup and follow-through were also lacking. They left a large bag of trash in my basement, left a lot of old pipe cut up and left in the walls/hanging out of the basement ceiling, and the grossest part was finding a bucket with feces in it hidden under the stairs in our basement. I think a lot of these issues would likely be solved through a better vetting of third-party plumbers that are used. read more

We were "sold" a lot of promises that proved to be untrue. At best they were unethical, and I would not have used them had I known their true practices. We have done extensive remodeling in this and other homes, and this was the worst experience I've had with any type of work we've had done. Save yourself money and headaches and hire a plumbing company directly!! read more

100% bad experience. 1st off they subcontract the job and they ghost immediately after payment is taken. Kevin pretended to care and like he would be involved threw the process is and full of it. Second off they wait to start scheduling till you 3 day cancel period is up. So now you are obligated by contract. They water was brought threw the kitchen floor and cabinets, the new cabinets company didn't wanna ruin 15k cabinets for water pipes so I Had to pay a additional $280 to get the pipes put in the wall which means they could have put them there to start with. Then they scheduled the repipe 6 weeks before they could come do drywall repair. I had holes in my house from floor to ceiling for 6 weeks holding up my remodel. I could have had the drywall repair done for 1200 less and faster but was un able to cancel. Your walls will not be repaired back to original and when you ask about it the dry wall crew will laugh and tell you, they "can only do so good". After multiple attempts to let them fix the job I gave up. But don't worry they still got that last payment collected. $15K spent on the job and Im having someone else come in to repair there work. If you wanna have a bad time go ahead and use this company it will be the experience you are looking for. I have a very very very obvious patch in my ceiling that is not matched and they have told me more then once they can only do so good, this repair is feet away from others that the dry wall guy admitted looked better. Attached are issues some were resolved and some were given the "we can only do so good" I never expected perfect there's other flaws I can hide and are not noticeable from 10feet away. Know what your getting into with these guys!! read more

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These guys just walked out my door after finishing the job. I don't understand the other review that claimed they wouldn't share the costs. When the estimated came to our house he explained the costs of all materials and labor. He even let us know where we could save money if we wanted(for example buying a valve ourselves for our shower) The estimator was very kind, professional, thorough, and not the least bit pushy. If you can, ask for John to do your estimate. We also found the price to me very reasonable and were actually expecting thousands more. The crew that came out were outstanding. What a great group of guys. They are fast, efficient, kind, polite, and do excellent work. I'd recommend them to anyone needing a repipe. It feels so good to not be afraid to use our water. read more

Absolutely the worse experience I have had with a contractor. The sales experience was extremely good. We were excited to have our entire house repiped before completing our home remodel and I had renters moving in January 2015. The quote for the job was extremely reasonable. We signed the quote at the beginning of Nov 2015 and were promised that they will complete the job during the week of Christmas 2014. We were told we will receive a call that week for the exact dates. This is where things went very bad.... I called the first week of December because I had not received a call to let me know the scheduled dates. The lady told me their scheduler was not in the office, but I will have a call back by the end of the week. The week past and no call. I emailed the second week of December and had a response that they will let me know that week when the work was to be done. I expressed my concern about the job being done before year end because of my renters that were moving in. They told me that was not a problem. Needless to say, they did not return my call that week. I finally received a call the third week advising me "they had just received" my paperwork and can schedule the job the first week of January 2015! I expressed my frustration and stated my renters will have moved in, but they were unconcerned and stated that would be the soonest they were able to complete the job. When the crew arrived the first week of January, the job was scheduled for 2 days. The crew seemed very friendly and professional, but that changed quickly. My job not only involved the repipe of the entire house, but they were suppose to replace a 4 foot run of drain from my bathtub. As the work began, the crew leader began very vocally complaining how much of a "pain in the ***" this job was and how bad it will be to replace the drain. He vocalized many times that they normally did not touch drains and he was upset they were asked to do it. Before they began the job, I walked them through the home and told them of my remodel plans. I told the what I expected for placement of the new pipes and I showed them exactly were the old pipes were. Keep in mind, I already had many of the walls open and the pipes were visible. After a few hours passed (and all the vocal complaining I heard), I walked around the house to check on the progress. To my surprise, I had holes in walls that should not have been there (no pipes anywhere near there) and new pipes were not placed in the best places for my remodel plans. I told them of my concern and was told I need to talk to the salesperson if I had problems. I had not contracted with them to patch the walls after the job because of my remodel plans, but the walls that had the new holes were not to be replaced in my remodel!! When the first day concluded, they had the entire house repiped. Though it was not done as promised, pipes were in the wrong places and I had holes in walls that should not have been there. They told me they will be back the next day to work on the drain and to finish the small remaining items on the repipe. The next day arrived, but they did not! I spent the morning calling the shop asking when I should expect their crew. I was told there was a issue that they were taking care of and will be out shortly. Finally that afternoon, I was told they do not normally do drains and they can not do the drain. I expressed how upset I was. I lost a day of productivity because they did not tell me that in the morning, they should have told me that when they quoted the job so I could seek other plumbers to do the work, and I am not charging my renters full rent due to inconvenience. They told me they will get it worked out and they will find a solution. That never happened! Today, the job is not complete. There are many pipe issues from water flow issues, to water hammers and newly vibrating pipes! I am having to hire a another plumber to replace and fix the horrible job they had done. The city inspector said the job was horrible and actually failed many points of his inspection. Other plumbers that had come out to bid the drain where shocked on the low quality work. I have tried many times to get them to come out to resolve at least the horrible work done, but I can not get a call back now. This week, they finally took the money out o f my bank account (the charge was pending since Nov 2015). I can not get a response from the shop or the salesperson. I would highly caution people against them. I have pictures of all of this, inspection reports, the original contract and many witnesses to this entire horrible experience. I am happy to share those. The great price and promise is now costing me two times what it should have. read more

Our home is on rural property in Sherwood, Oregon. The home was built in 1980 with copper pipes and is on a untreated well. After gutting a downstairs bedroom & bathroom due to a leak that was not discovered for several days, we spoke with several plumbers. Our 30 year old home has pipes with an expected life of 25 years. Time to re-plumb the entire house! This daunting task was made easy by the expert service, advice, and know-how of Repipe Specialists of Oregon. I heard a radio ad and and called not knowing what to expect. The estimate was very professional, about 1/2 what I expected after talking to local plumbers, and the references given for the local plumbing company that would be doing the job were total home runs. To say the crew were professional would be an understatement! They took great care to cover rooms in plastic that they were working in, did the work with a minimum of holes to the ceiling and the walls, and finished a really complex job in a week. Our home is 4,800 square feet with 3 bath rooms, bar sink, and 3 outside hose bibs. It's hard to find a good plumber but Advanced Plumbing, the local contractor who did the work, are excellent & the entire experience with Repipe Specialists of Oregon was beyond my expectations! When I get great service, I want to make sure that others know. This is a first class organization and provided a "no worry" installation. I no longer have to worry about when I'm going to come home to another major water leak any more. What a load off my mind! Thanks Repipe Specialists of Oregon!!! :-) Doug Campbell Sherwood, Oregon read more

I have used them before on a project that had some minor issues but overall was happy with their work so we used them again for a new job fixing our rental property that developed a supply line leak between the house and the street. The quote was not the lowest but they were able to come out right away and completed the project the next day. Very pleased with all aspects of this job so far. The hole in the front yard has not been filled back in yet but I don't expect any issues with that. read more

When the estimator came to our house, I was very impressed with 2 things mainly, Jon Holman's knowledge and explanations. He was not only friendly, but explained everything exactly as it was going to be done (and was done). The job was completed quickly and we had a bathroom available all during the job. I asked a lot of questions during the repipe and Justin (our installer) was very helpful and patient with us. I tended to ask a lot of questions and watched as the project progressed. We never had to worry about any "bait and switch" deceptions. As far as I can see every single thing was completed according to our contract. And was done well. No additional charges! The people doing the job were very friendly. They all answered my questions, even though they were all busy and working hard. About my decision. I asked for bids from several plumbers (Including Repipe Specialists) and learned much along the way. The highest bid wanted us to do much of the work and wanted to charge extra for an inspection and permit. Another plumber asked to use our toilet before he left, then left the toilet badly plugged up. One plumber drove by our house and sent us an estimate without even stopping to look inside the house. The next plumber sub-contracted the job to another company, and the people from the subcontractor couldn't answer many of my questions - or even who the contractor was. The estimates on our house ranged from $5600 to $10,000. Repipe Specialists came in between the lowest and highest bids. Most of the plumbers were more interested in getting their money than giving us a detailed estimate. Several gave written estimates that included their name, address, phone number and maybe a breakdown between the house re-piping and replacing the supply line to the house. I don't think they even specified the materials except they said that they would install PEX. With Repipe Specialists and Justin - there is no competition in Vancouver, WA. The rest are laughable! We have already referred Repipe Specialists to our friends and neighbors. I am planning on making copies of the 20% off coupon with a more detailed story of my experience to give out to my neighbors. At least I can say I warned them..... :-) Tom read more

They were great. I got bids from both them and plumbers and the total cost for me would have been about the same. Repipe Specialists did not have to ruin either of my shower surrounds which would have added to the cost if I had gone with a plumber. They came recommended by a family member not to mention they take care of everything from the re-pipe itself to patching the walls after. I was impressed with the estimator who gave me a thorough explanation of the process and what would be involved, the plumbing company and the drywaller were on time and courteous, professional and kept me informed of progress along the way. read more

They are a broker for plumbing. The salesperson visited our house once to sell us the job and write the contract. It was a nice conversation, but we never saw or heard from him again. When we experienced customer service issues with the plumbing company they contracted, there was no follow up. We had issues with small scheduling requests, the scope of work being accurately noted, customer service, and professionalism. When we reported these issues after the job was completed, there was no effort to set things right. A short phone call, to which they said we were the first to report these issues, and a few text messages to amend the contract. The sheet rockers who were supposed to complete the job, were one month out after the repipe was complete, because we weren't told about the original dates they had scheduled. This forced us to have to source our own drywall company to complete the last of the job. I would highly not recommend hiring this company for your next job. read more

We had a very positive pleasant experience with repipe. The salesperson was very respectful and professional and did not pressure us. It was very clear what the cost would be. The workers were polite and worked great as a team. I would recommend RePipe. The house was left clean. The company followed up to insure I was satisfied with the work, and I am. read more

Repipe Specialists is a broker service. They do not do any real plumbing work. They subcontract to actual plumbing companies to perform the work, and they take the payments from you. Strongly recommend reviewing the contract in detail and ensure that "passing the city inspections" must be part of the contract requirement in order to pay for the completed installation. I failed to do this and Repipe wanted their payment prior to the inspection date (which was 2 days after the installation). The financing company could not help because this requirement was not spelled out in the contract, even though it was discussed verbally. The installation did ultimately pass inspection... Lessons learned: make sure the contract has the inspection requirement. Unless it is in writing and agreed by both parties, anything else is considered "chit chat". Additionally, ensure you know your rights on protecting your Personal Identifiable Information with any merchant. Info at https://justice.oregon.gov/consumer/databreach/ read more

We hired this outfit to repipe our house. They ran pex above our fuse box and made some other careless mistakes that cause us to fail our inspection 3 times. They claim they can increase pressure and eliminate scalding, however neither was accomplished for us. All of that said, they did what they said they'd do in terms of repairing the walls. Would I recommend? Well, I wouldn't use the, again... so, no. read more

An outstanding job at an outstanding price. Very satisfied with both the plumbing and the customer service with this company. They put some extra work into our house (bathroom shower wall was half inch concrete and required specialists to come in; they moved the hose bib twice at my request) but no extra charges. I would use them again. read more

I had my whole house re-piped in the spring of 2017. After spending over $12,000 for the job we ran into our first problem. I went to connect a hose to water the lawn and noticed a stream of water coming from underneath the siding on the house. I called repipe specialist to schedule a repair. 20 minutes later I received an email from mr. Lear, informing me that it will cost me $195 service call to repair. WHAT!?!?!? So much for your warranty. To make matters worse, this is the first time using this hose bib, it's a "Frost Free" bib and has never been used or connected. If I could leave ZERO stars I would! read more

Repipe Specialists did an awesome job. I was afraid that doing a repipe would turn my home into a huge construction zone but they impressed me. They were efficient, super nice and very professional. The holes they needed to cut where not the enormous mess I thought I would see, they cut as needed and cleaned up after themselves very well. I also had a couple faucets that were a little loose and, without, asking, they fixed those for us. They answered all our questions regarding our estimate and the work; our end cost was a little below the original estimate and I have already recommended to several people! The gentleman that did our job was Justin and he was fantastic! read more

Our experience with this company was very positive. They did an excellent job from start to finish! We knew what the price was going in and they finished in three days, as promised! We could tell the difference right away! We LOVE our new pipes and the service we received from Repipe Specialists. read more

So you know, Repipe Specialists is NOT the plumbers who will repipe your house, they are basically a broker. They will send a salesperson out, who is NOT a plumber, to give you a price on the job, and then they will sell your job to a plumbing company. This is relevant for several reasons. Number one, their salesperson doesn't know all that is involved , particularly in nuanced jobs with special circumstances, like mine was. They will tell you that they can do things that they cannot. They also will fail to mention aspects of the job that won't be done, that will be very relevant to you later. Secondly, the plumbing company who repipes your house has no real interest in doing a great job, other than RS might throw them a job here and there, but most plumbers in Portland are booked out for months so I do not think that's a big deal to them. In any event it's not their name on the job, so what do they care. If you don't like the work they tell you to take it up with RS. So the reason for two stars--I met with the salesperson and explained my unique situation with an asbestos tile ceiling in my basement and that under no circumstance did I want that ceiling disturbed. He looked at everything and decided it would be no problem to route the lines without disturbing them. So I book the job. Then the guy from the plumbing outfit comes and also agrees that it shouldn't be a problem. Then after the two month wait the crew shows up and I explain the situation to them and I also explained that there were a couple access points within the ceiling that could be opened for them to ROUTE line through. I also said that I would be happy to remove a couple of tile from another section of ceiling that was not asbestos if they needed more access. So the guys get busy and st no point did anyone say anything to me about the ceiling so I'm thinking it's all good. What was discussed was that, and this is an unrelated gripe, they were going to leave the old shower valves and the lines to the shower heads because RS didn't include that in the job. They also said that I would be responsible for patching up all the holes that they cut into my walls to run the lines. I figured that last one wasn't a huge deal until I saw the enormous gapping holes that they cut that I would now have to figure out how to repair. As for leaving the old valves and shower lines I pretty much went off and called the salesperson and insisted this be done, as what is the point of repiping only part of the lines. So that part was taken care of. But the tipping point was when I went down to the basement and assessed the situation I discovered that the crew had basically destroyed my ceiling. The access points that I had shown them were now blocked by plumbing line joints, and are now not able to be closed up. The acoustic tile ceiling was disassembled and then left on the floor for me to figure out. My husband and I have spent hours trying to cut and reinstall new acoustic tile. It is a disaster. I have spent hours trying to patch the gigantic holes that they cut for every sink, toilet, shower, spigot, etc. And to top all of that off, the workmanship is shoddy. The valve stems are crooked, and it just looks like they rushed through as fast as they possibly could to get done ASAP. It feels like a very cheap, second rate outfit and I will warn anyone to be very careful if considering using them. And the pricing was only modestly lower than a regular plumbing company so I would say pony up the dough and go with a real plumbing company who can tell you up front how things will go so that you're not blindsided like we were. Oh, and I tried to call the plumbing company but they won't return my calls. And Repipe Specialists won't do anything to make it right. I was told it was outside the scope of the job. Consider yourself warned. read more

Replacing old pipes is a bummer but it needs to happen and these guys made it an absolutely simple and seamless process. I had an appointment for an estimate, then the next appointment for the complete repiping, and the third and final appointment with the man who repaired my drywall. Each appointment began on time, each individual I worked with was professional and knowledgeable, and their quote was lower than any of the others. The work was great, the results are great, and it's backed by a great warranty. Highly recommend this company! read more

I had a good experience with this company. The sales representative Jon was very knowledgeable and answered all my questions and went over a thorough history of the company and their work. The actual crew that performed the work did a good job. I was under the impression during the estimate they had their own crew but they actually had a sub-contractor crew called Davis Plumbing. The main reason they aren't getting 5 stars is there was a lack of communication between the folks at Repipe Specialists and Davis Plumbing. Jon let me know they were pretty swamped and my job wouldn't start until the second or third week of May. On May 2nd they were at my door at 8 am and no one called. I had taken the day off because I had ran a marathon the previous day and was just planning on sleeping as I was completely sore. I was told the Office was supposed to call. When I called the office, they informed to me the crew was supposed to call. So apparently everyone was supposed to call me but no one called. It wasn't a big deal as I had the day off but I thought a head's up phone call would've been nice. I was told early on there would be some leeway in financing the job and the crew wanted me to pay everything in full. They offer dry wall repair but I ended up going through a different company I've used before then the people they sub-contract with. They seemed rather expensive for dry wall repair and the company I used did it for half the cost. Jon let me know the dry wall I could use whomever I wanted but still gave me an estimate of their dry wall guy. Overall this is a good company and the help was knowledgeable and friendly. The main issue was the lapse in communication between the company read more