Really really good people here. The best Customer Service I've ever gotten in a car repair shop. I…read moredeal with Michael tire and Louisville and they are very good so that says a lot. We broke down on the side of the road on Easter night stayed at a hotel. They referred them and it went very well. They got me in assured me they'd get me fixed on the road tonight. They did just that, but we're very professional kind and asked about my experience with the car a couple of times. They found all the things that they would address with the car but no pressure. I took three of the four suggestions. I would highly recommend them.

1 Star - Disgusting Experience…read more I am absolutely furious over how Honest-1 treated my elderly parents. Just weeks before this, their car was in this shop for a full checkup. Suddenly, when a warning light came on, Honest-1 claimed the transmission was failing and quoted them OVER $8,000 for a manufactured or new transmission -- using fear, urgency, and worst-case language to push the repair. That alone is alarming. What's worse? We took the car to Honda for a second opinion, and Honda's master technician thoroughly inspected EVERYTHING. The verdict: The transmission is NOT failing No rebuild. No replacement. No catastrophic damage. The real issue was a stuck A-line pressure solenoid valve, a relatively minor repair. Honda fixed the actual problem, replaced fluids, ran full diagnostics, and the total cost was UNDER $1,000. So let me be very clear: After a recent "full checkup," Honest-1 either completely misdiagnosed the vehicle or grossly exaggerated the issue and attempted to sell my elderly parents an $8,000+ repair they absolutely did not need. In my opinion, this was predatory. Targeting seniors with scare tactics and inflated diagnoses is unacceptable. We will never return. We didn't argue. We didn't debate. We simply took the keys and left -- and that should speak volumes. If you have elderly parents or anyone vulnerable in your life, DO NOT trust this shop without getting a second opinion. Integrity matters, and Honest-1 showed us they have none.

From the moment we arrived until we drove away in our new vehicle, our experience at Benton Nissan…read morewas exceptional. While Justin and John were the two people who worked with us throughout the entire process--and they were absolutely outstanding--I was equally impressed by the culture of the entire dealership. It truly felt like everyone worked together as one team. Several people stopped by just to introduce themselves, thank us for coming in, and make sure we were being taken care of. One manager even came over to introduce himself after speaking with me by phone earlier that day. Another salesperson simply stopped by to welcome us, and the finance representative made the paperwork easy and enjoyable. We never felt like just another sale. Justin and John went above and beyond for us. They were patient, knowledgeable, honest, and never made us feel pressured. They answered every question we had, worked with Jeff and me to make the numbers come together, and made sure we were comfortable every step of the way. One of my favorite memories from the day happened after everything was finished. As it started raining, John sat with me in my new vehicle and patiently walked me through all of the features. We sat there while it poured, and he never rushed the process because he wanted to make sure I knew how everything worked. That level of customer care is something you don't forget. What impressed me most, though, was that Benton Nissan appears to genuinely live out its mission statement that God owns their business. It didn't feel like a slogan on a wall. It was reflected in the way every person we encountered treated us with kindness, respect, integrity, and genuine appreciation. I drove home smiling, listening to Chandler Moore, trying out the wireless charging pad and all the new features, thinking about what a wonderful experience we had. Buying a vehicle can be stressful, but Benton Nissan made it enjoyable. Thank you to Justin, John, the finance team, management, and everyone who took the time to make us feel welcome. Jeff and I truly appreciate the outstanding service, and I highly recommend Benton Nissan to anyone looking for a dealership that values both its customers and its employees. Lesa M. Lightfoot

Payton Hall is the guy to go to! Highly recommend him if you'd like a smooth process, and to have…read moreall your questions thoroughly answered!

I feel confident that they are treating my Audi Q7 TDI prestige right. Their customer service is…read moregreat too. Very reasonable with what they can get accomplished.

We were stranded in Columbia, a hundred miles from home when our car broke down. At 4:45 on a…read moreFriday, minutes from closing time, Jeremy came to us, got our car limping back to the shop, and kept the shop open late to get us diagnosed, repaired, and back on the road. Talk about going above and beyond, and for strangers, no less. He could have taken advantage of us in a very vulnerable state, but the bill was just and fair. HIGHLY recommend this shop! Only wish I lived closer.

Honest family owned business that will tell ya how it is and will help you with everything you need…read morehelp with in your car buying experience... Remember the days when you went to a car lot and didn't worry about sawdust in the transmission well the days of no worries are back if you're looking for a car that is worth the price used .... Try Sammy's garage today

The standards of service is below average, they were not able to fix simple things plus they were…read morerude on phone.

Axle replacement was done well and at a good value. I have been a customer for several years…read more Work has been quality work and service has been supreme.

Awesome place for an oil change! Everyone was very thorough and kind... didn't try to upsale or…read morepressure me but also made sure I was taken care of. Highly recommend!

Came in for the first time and got my oil change. Everybody was very friendly…read more My oil was changed very quickly and the value is great i would definitely come back again

I have used Josh to paint a few things of mine and he really is one of the best in not just the…read moremiddle TN area, but the whole South East. They do everything from standard insurance collision work, detailing, custom motorcycle painting, high end exotic paint, and OEM quality paint matching. I cannot recommend this place enough to locals and those willing to travel for quality work.

My wife and I brought her Lexus here after with some significant damage to the front end. We heard…read morefrom word of mouth and verified reviews before bringing it here. All of the positive words were dead on the money. The vehicle was repaired to brand new and the paint work was excellent. You would never know anything had ever been wrong with the vehicle. The insurance company was constantly pushing back on proper repairs, but with the help of the staff at Colorkraft, the vehicle was repaired with high quality parts and looks brand new.

I know I can always trust the people at Okay Tire & Brake Center! I took my Jeep to get the brakes…read morefixed, and Jason the owner, ordered all the parts to complete the service. It would've cost more if they had to use all the parts, but it was less expensive upon inspection because all parts weren't needed. This place of business earned my respect, by telling me the truth and not charging me for things that weren't needed. The following is another great example of there integrity.... Normally, I do not trust dealerships and know their prices are outrageous. Well, I thought I would give one another try, after many years of avoid avoiding them. My Subaru was making some concerning noises, so I took it to a Subaru dealership. No need to mention it here, because I have noted all the details on another Yelp & Google review for that particular dealership. They "assessed" my vehicle, and sent me a nice video explaining what needed to be done. They wanted to charge approximately $3,879 for the services that involved the wheels and brakes. I was basically in shock, when I immediately called Okay Tire & Brake Center to get a quote for the same job. Jason, the owner was unavailable. So, Andrew, who has worked there for years, quoted $1,220 for the same service. I told him that I was going to pick my Subaru up from the Subaru dealership and bring it to them. I supplied Okay Tire & Brake Center with the information the Subaru dealership said I needed to get fixed. Okay Tire & Brake Service phoned me later to say, I didn't need all the service the Subaru dealership had recommended. Wow! Again, such honest people! They fixed my Subaru for a total of $895.58. What a savings! My Subaru runs like new again, thanks to them! They will continue to get my business and be recommended by me to others. The only downfall, is that they don't do ALL services on vehicle vehicles. Otherwise I would be taking my vehicles to them for EVERYTHING.

Travelled from Iowa to Lewisburg, TN last week. Felt shaking and went to Okay Tire & Brake Center…read more Needed new tires and that that solved the problem. They were great, quick and friendly. Also gave me the best deal on cost. Wouldn't have made my 700 mile trip back home a few days later without them.