When trying to get something at my local Virginia Beach store from REI there was going to be a long…read moredelay. They searched for stores in the area that could accommodate, and the Woodbridge store was one of them. I paid for the item in Virginia Beach and had it held in Woodbridge. The next time I was in the area. Took a bit, but I did connect with them and it went off without a hitch. Customer service was fantastic and most importantly they had the item that I wanted ready to go with no delay. The store is different than Virginia Beach and I really like the way it was laid out with multiple levels. Things were organized and neat like I've come to expect a REI. Really great selection of so many things I like. The value is relative, because I view the quality of their items to be exceptional and worth the price. I would recommend an as well would say that the area that this was built in has a ton to offer. It's an upscale outdoor shopping area.

We love REI! This is a great location with awesome staff. There's a good selection of camping gear,…read morebiking gear, and shoes at this location. There's also a decent ReSupply section! We love to stop in and check it out for any deals on pre-loved items.

Update: Even after a…read morepost-covid era, the sales proceed during the soon-to-be post-summer/pre-school discount events. Fifty to sixty percent off prior seasonal autumn apparel right now, like backpacks, pullovers, vests, etc. that are displayed up front. Pretty clean environment and organized displays of product even when it gets busy during the weekdays. I have yet to visit the mall on a weekend. It's been years since I had done that.

It seems I only find myself here after Christmas, crazy right? Not exactly, there's a method to my…read moremadness. Typically that's when dang near everything is close if not 50/60% off so it's the perfect time to face that thing you've been looking at. The store is always super clean and well organized. There are associates placed throughout the store to assist as needed. The lines can get pretty long so bring your patience with you or you will be pissed real quick. Lastly, make sure all the sensors are removed before you actually leave the store. I made it halfway to the other end of the mall before I realized that I was the one setting off the anti theft system in other stores lol. Check the pockets post purchase!

Upon walking in. You're greeted and asked if you need any help. If you say no. You're not followed…read morearound the store like some places. The store is fully stocked and also very clean. The prices are on par with amazon really and their own website also. They have a fitting room. Also they stock a lot larger sizes too. The cashier as well as the other employees were highly professional and nice. The general crowd was mainly military/law enforcement as well as standard consumers. Mainly adults. No kids really. Not really any downfalls really besides the parking. Since the lot is shared with other businesses and best buy. It gets filled up sometimes quickly. But you can always find a space though. One of my favorite stores. Good prices + Good customer service = Customer for life. LOVE 5.11

Prices may not be the same at check out. If an item is marked, double check before you pay. The…read more$45.00 sticker price was marked up to $63 at check out. When asked they said that the tag was incorrect. The employee easily changed the price with nothing unusual shown on the receipt. Employees may be trying to mark up prices, who knows. Attached the receipt in case management wants to look into this. Thank you to the employee for charging me the price on the sticker.

A scout is honest. That's where as much as I do like this store and cause, have to write this with…read morea caveat. Definitely purchase your scout patches and the like here. Yet for the camping items, they are cheaper at major retailers. I'm sure the NCAC has to pay a large rent to be here, but I'll be getting tents, flashlights, and sleeping bags elsewhere. Still glad this is here. Props to the employees. They are all part of scouts. That alone is great, so you will get solid advice. They do have good products in here for the most part. Also they've been very helpful with last second court of honor items. Scout leaders forget stuff. I appreciate how helpful they've been, and am glad this stores at this convenient location. Be prepared!

Excellent prompt service. Knowledgeable staff and beautiful store. Very impressed with the overall…read moreexperience.

I got my "mini PhD" in Cerakote and parkerizing online after purchasing an older Colt 1911 on…read moregunbroker, which had its fair share of weathering and "idiot scratches" on it. Their rep hit me up right away here on Yelp, and I made the drive a few days later to look into a Cerakote finish for my latest handgun conquest. Pricey for sure but my word does it look like a brand new firearm. I'm taking my wife's P22 there soon to get some fun color but the regular gunmetal finish I got for this Colt really is impressive. Cool little shop too, and I tbh I did enjoy some of the responses from the owner to a handful of digs on this platform too haha. More SBO should be this genuinely engaged. Nice work fellas thanks again.

I have had the pleasure of purchasing a firearm of my choice lately... it was everything I was…read morelooking for & I must say Sterling Arsenal did everything they promised to do! Thanks guys you get 5 Stars...

So very sad to hear you are closing next month. Your clothes are superior and customer service is…read moreexcellent.

Great selection and friendly staff. Always willing to lend a hand to in the selection of the best…read moreproduct for your needs. Great fishing equipment, classes and tours. If they don't have it in stock, they will arrange to have it shipped directly to the house or for in store pickup.

Terrible service, young kid employee that has 0 respect for customers. Refused to help an 76 yr…read more old veteran with filling out forms on a computer , because he was busy playing with his phone and I was the only one in the store . Talked to other friends who are also veterans who told me the same thing , they and myself will never walk in that place again. Being a decorated American veteran and war hero being being disrespected by a little punk who would rather play on his phone than make a sale , so I walked out and bought the firearm I wanted at another store .

Very nice and professional. Also have a nice selection of guns and other things. I use them for my…read moreFFL and have had no problems at all.

This shop has a great staff and provides excellent service. The location is very convenient, with…read moreplenty of parking and several good restaurants nearby. They repaired my bike on schedule, and the repair cost was very reasonable. I'm very satisfied with the service and would definitely come back again.

I contacted them for help with obtaining a key for the removal of the battery for my Serfas e-bike…read more I had previously contacted the manufacturer and was told that the only way I could get it was through an authorized seller. Handy bikes were so helpful and helping me obtain a new set of keys, it took longer than they expected, but they kept in constant contact with me through email to let me know that they were still waiting for the representative to get in touch with them. I recommend them highly.