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    Kevin M.

    Been looking for well rated HVAC company for years waiting for the right time to put in a heat pump system in my 20year old home. Had relationship with Vic for years on the commercial side and decided to give them a try for my small residential project. Was surprised at how responsive their team was to my small project. Within I week I had a competitive bid and within that week I had a competitively priced unit in my home within a week! It took one day to do the job with a h/e gas furnace and heat pump. With high demand for product Comfort air made it happen due to retrofits can be a pain. . Glad I purchased from a local business that felt like family organization and paid off in the current market we are dealing with. Highly recommend..

    Jim B.

    We have plenty of choices in Vancouver for HVAC system installation, maintenance, service. When our 25-year-old (original) furnace was on its last legs, I had a number of sales folks come out, look over the project, give their opinions. Charles at Comfort Air was first-rate, clear, and honest about what we should go to, not necessarily what we could go to. Four years later, Comfort Air's service program ("Comfort Club") has kept both our furnace and AC units in top shape. We recently had Bradford come by (he arrived early--who arrives EARLY for utility work these days?); he worked around our two Labrador Retrievers without a hitch. Amanda and Christina in their office are excellent re: scheduling, communications.

    Screenshot from their website. Notice there's no mention of a startup fee of a significant $90

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    7 years ago

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    Amanda M.

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    9 years ago

    Service visit today form them, liked their Yelp rating and they live up to it.

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    11 years ago

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    Page 2 of 2

    Ask the Community - Comfort 360

    Review Highlights - Comfort 360

    Bradford, the technician, was very prompt and immediately fired up my furnace and got it going again.

    Mentioned in 5 reviews

    Read more highlights

    Better Air Northwest - Better Air Northwest

    Better Air Northwest

    (382 reviews)

    This is a bit overdue, but on July 30th Jeremy and Vlad came out to service our house for a full…read moreHVAC and ventilation cleaning. They were great with their communication to let us know they were running a bit late and when they arrived they got straight to work. I gave them a quick tour to see where everything was and they knew exactly what to do. Every step of the way they were showing us the importance of the cleaning and how much it'll benefit our house. They provided before and after pictures along with everything their filter caught from the cleaning. It was clear our house needed it and may have never been done since it was first built. They were incredibly friendly, kind and willing to answer my questions. I appreciate the amazing work they did and the care they put into communicating the progress of their work. Overall the cost was the same that was quoted from the initial call - a little over $700. But it was well worth it, knowing our house is operating more efficiently and safely.

    Edgar and Juan from Better Air Northwest were absolutely awesome at the job they completed for us!…read moreWe needed a custom solution to cool down a small closet and have a duct under our house fixed. Better Air Northwest sent out an estimator (Eric) for free. He was really nice, helpful, and figured out how to solve our issue for a reasonable price! We received the estimate per email a couple days later and unlike other companies, no pressure was put on us to approve the job right away - instead we were given as long as we needed to discuss and ponder. As soon as we approved the estimate, we were contacted so we could get on the schedule. Somehow Edgar and Juan asked and also answered all the questions at the very beginning and we were able to do other things while they did these 2 jobs like the true professionals they are. They started by taping everything in the room with the closet, and it kept everything so clean! (Although they did clean up after - and left the place tidier than it started haha - not even kidding they cleaned our doormat I forgot to clean prior to their arrival!) The attached pictures were provided by them and show the beautiful job they did! But I've seen other little touches that proof they are all about getting the job done right. Could not have hoped for better - I would hire them and Better Air Northwest again anytime for any job they perform!

    Best Solutions Services

    Best Solutions Services

    (72 reviews)

    Laurelhurst, Northeast Portland

    Mike came out and was very succinct. The Groupon price was $39 (after discounts) but he said our…read morefurnace was really dirty and it was, that made our discounted price a bit more. He was thorough and we appreciated his guy who was so efficient. Thank you Mike!

    UPDATED 11/15/2025 After my complaint about the service the…read morecompany offered to returned to reclean our vents and ducts in exchange for me either taking down the review or giving them 5 stars. The return job was completed somewhat satisfactorily. When they returned to complete the job, the owner kept making statements about me updating the review to 5 stars in exchange for coming back and completing the original job. Read the 4 star review on here, as it was the same with that person as it was with us. Just like everyone elses negative reviews the Groupon is a bait and switch. They came to our house told us everything was very dirty and that everything will need to be brushed no vacuumd so our Groupon was worthless. $450 for a half done job(see pictures of AFTER the original work was done). We requested a detailed invoice of the service and when we didn't receive it I called to find out what the delay was. The person I spoke to just kept reiterating the same thing over and over. How dirty everything was and how they cleaned it and I was to prove to him where it was still dirty. Mind you he was looking at this very same review while on the phone. The last red flag that is they only take venmo AND it goes to a private individual under the name Marlene Gomez Perez. Please do not use this company.

    Comfort 360 - hvac - Updated September 2026

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