Big thank you to all their staff for getting my mom scheduled in on a time crunch! Thank Liz for…read moremaking it work for us and getting my mom in! Highly appreciate everything you all do

My 90 year old father needed an MRI and because he has a pacemaker, it's more complicated to get an…read moreappointment (because the facility needs to have an MRI machine that the pacemaker is compatible with). Initially, the imaging facility my dad's doctor suggested told me they would need to have someone get back to me about the pacemaker and that I could expect a call within 24/48 hours. When they didn't call, I called back and had to speak to several people (all of whom seemed capable of answering the question unlike the first call but I was disconnected twice before the third call each time having to start over). After more than hour on the phone, the third person finally told me that they did not have an imaging machine compatible with my dad's pacemaker. This whole process ended up delaying the MRI for my dad for more than 1 week. The day I got Westside Medical Imaging's number, I called and spoke to Dolly. She was polite, informative and responsive. Within an hour she confirmed that they had a compatible machine and they could see my dad 2 days later. She emailed the paperwork to fill out so my dad's time could be minimized. When we got there, the front desk personnel (which included Dolly) were very kind and helpful. They also had arranged to have a technician from the pacemaker company available to put my dad's pacemaker in the MRI mode. The same person was there to set the pacemaker back after my dad was done. Bobby, the imaging tech, was incredibly patient, kind and helpful. He expressed genuine interest in my dad and gently helped him get to the machine. Despite there being 3 separate studies, the whole process was completed in less time than was predicted. I was able to get my dad back to the house earlier than expected. This experience stood in stark contrast to an experience my wife had with a different imaging facility just the day before. I am very grateful to Westside Medical Imaging and would highly recommend them to anyone.

Nice staff, overall good experience Had small surgery over…read morethere everything went smoothly

It is perplexing to read some of the 1-star reviews, and am glad /grateful that my experiences have…read morenot been anywhere close to this. I have been getting periodic epidural injections for my chronic back pain I think since late 2023 or early 2024. The check-in process has always been smooth, processes efficient, and the care shown by the RN's has been genuine. I've always had the chat with the anesthesiologist prior to the procedure (not general but rather conscious sedation). This center should be training other medical centers on how to be efficient , getting patients prepped fast, in and out in timely manner. On top of that, I've had the added bonus of nurses and other staff with excellent senses of humor. The parking setup is not ideal as they only validate for 30 minutes. I'd give them a 5 star if they picked up their phones when we call; several times my wife has had to call to ensure I'm ready for pickup and no one has picked up. This is very important when we want to pickup someone within the validation period. Having said that, I sure hope that I never have the experience of the 1-star patients, because I've come to expect only 5-star service here!

Absolutely love dr Ghobayan and staff amazing caring and supportive staff, Dr.Gabayan is extremely…read morepassionate about every single patient .

I am 20 years out from my diagnosis back in 6/2006. I was thinking about Dr Chap and wanted to…read morethank her for helping save my life and defeat breast cancer. She was so honest and caring. She always made certain to explain things thoroughly. I was 33 at diagnosis. I never thought I'd be here today but here I am 20 years later and what do you know, I have a 9 year old son! She always told me that the body is an amazing thing. This is me and Remy. Thanks to Linnea, we are both here today!

I actually used Yelp to pick my new provider for the new year as my last one no longer takes my…read moreinsurance (for 2026) - sometimes when I see listings that have a lot of positive reviews I wonder if it's a scam... but I took the chance because finding a good and caring doc and office staff together can be really difficult. I just had my first appointment for a routine physical and the whole process was amazing!! The whole staff is cheerful and very kind and the lovely PA I saw was attentive and so helpful. I am so happy I found them as my new primary care office, it's obvious they care about their patients! The 5 stars are true!!! That type of care in our medical system is rare and such a major relief!!!

Over the holiday (December 23rd to be exact) I noticed a large mass on the right lower side of my…read moreneck. I automatically assumed it was swollen lymph nodes from being sick but decided to ask an MD neighbor his opinion. I was seen at my neighbor's practice the next day and he confirmed one of my worries. I was sent for labs and an ultrasound and was told to get a PCP on this side (I'm a New Yorker so all of my doctors are still in NYC) that would follow this issue as it's a multi step issue. I was referred to Beverly Hills Health by a trusted friend. I called their practice on 12/26/25 to schedule an appointment and was granted one for the following Tuesday. The secretary was so kind and understanding. She was diligent and informative. She made sure to tell me everything that was needed on my first visit and they'll see me promptly Tuesday morning. On my appointment date, I was greeted with a warm smile by Ayala and was instructed on how to check in and fill out the digital forms before being called in. I had the orders my neighbor had suggested and gave them to Ayala. I'm a self pay patient by the way and for ONCE I don't feel taken advantage of with pricing. I can't thank them enough! I proceeded to sit patiently and wait to be called. Upon being called, Max, the MA welcomed me and told me he would be doing my vital signs and labs today while asking if I had any questions, inquiries or concerns. Max was AMAZING! I have great veins but it's always painful! I didn't feel a thing with Max! He truly has the hands of an angel. Once the labs were done, Dr. Asherian came into the room, introduced herself; detailed her areas of expertise; asked me my chief compliant; took down a detailed history and discussed all the extra labs that were added to determine what was going on with the mass. I confessed to Dr. Asherian how panicked I was and how badly this mass had stolen my joy since discovering it. She was attentive, kind and very reassuring. She eased my mind and I'm very thankful for that visit. Upon checking out, I was told I would hear back from them within a week for results and we could set a telehealth visit to discuss them and if needed discuss further steps ahead. This experience, although nerve wracking, was eased with a very clean and calming medial practice that has extremely kind, experienced and dedicated professionals. I would recommend this practice in a heartbeat to anyone in and out of Los Angeles.

Omg, this place is the best!!! I've been going to different location at wilshire, I was always…read morehaving hard time to get in touch to make an appointment.. staffs are very nice and kind, especially Daniela is the best.. she took take care of me with my result which it took longer than usual.. so go check up this place..

Very Disappointing Experience…read more I had a scheduled appointment at UMI of Mid-Wilshire, but they made me wait almost two hours past my appointment time. After waiting that long with no clear explanation or indication of when I would actually be seen, I finally had to leave without getting my imaging done. I understand that medical offices can sometimes run behind, but making a patient wait nearly two hours and then leave without receiving the scheduled service is extremely frustrating and disrespectful of the patient's time. Very disappointing experience. I would not recommend this location.

I have been to this facility several times! From the front desk to the technicians, I have only…read moreexperienced excellent service. Thank you so very much: Diana, Michelle( technicians) and Emili( front desk) Great Job!!!! Debbie Joyce

Unacceptable Short-Notice Rescheduling and Lack of Communication -…read more Dear Dr. Chandak, I am writing to bring a severe matter regarding your office's scheduling and communication practices to your immediate attention. An MRI was scheduled for me, for this coming Sunday, June 14th. This appointment was confirmed approximately two to three weeks ago. However, today--Friday, June 12th--less than 48 hours before the scheduled procedure, I received a text message abruptly stating that my appointment must be rescheduled to Monday. Following this notice, my husband attempted to contact your office five separate times to resolve this issue. Not a single call was answered, nor have we received any return communication. This level of service is entirely unacceptable. Forcing a patient to shift an appointment from a weekend to a workday on such short notice is a major disruption. Furthermore, leaving a patient completely unable to reach anyone to discuss the change is a terrible business practice that severely damages client trust. Please be advised that I am contacting the law firm that coordinated this referral to formally complain about this experience and ensure they are aware of how their clients are being treated. I expect a prompt response to resolve this situation immediately.

It's freezing in the waiting room, my elderly father was shivering as well as other patients in the…read morewaiting area. I asked the receptionist to lower the A/C, she refused then went back to texting on her cell phone in front of me! They do not validate parking, and it's expensive. Wish I had read the previous reviews before coming here. I will not be back.

IF you would like the worst possible service of any office in Santa Monica, Ca this is your place…read more There is a girl there named Tanya who is so awful and unprofessional that I cancelled my appointment after her despicable behavior and went to Tower Imaging which I have been to many times. What a difference. I asked three times to have a supervisor call me and that never happened. Didn't take me long to figure out that this place is sub standard on every level and I want my level of care to be much much higher. I will tell everyone I know to never ever go there if they care about their health and well being. I never write reviews but felt it necessary due to their behavior. If I could give them 0 stars I would. Truly awful.