Great service, Thank you Kaleb, Jesse & James! I definitely recommend Hometime windows and doors.read more

It was time for us to replace some windows and add shutters, and working with HomeTime made the…read moreentire process incredibly easy from start to finish. From the very beginning, everyone was friendly and professional. I worked with Kaleb, who arrived on time and provided exceptional customer service. He was always responsive--whenever I had questions, I could call or text him and he would get back to me quickly with helpful answers. When it came time for installation, Jesse, James, and Eduardo were fantastic. They were clean, thorough, and did an excellent job. You can really tell they take pride in their work. I will definitely be recommending HomeTime to others and plan to use them again when we replace more windows in the future. Thank you all so much!

Nick and all the team at JWG were fantastic. I spoke with several other companies but really wanted…read moreto support a local business instead of going with a big box company, and I'm so glad we chose them. The biggest thing I appreciated was how trustworthy and friendly everyone was throughout the process. From start to finish, they made everything feel incredibly straightforward and stress-free. Nick was always very responsive and happy to answer any questions I had along the way. When our double door arrived, it was missing a hole, which was understandably concerning, but they immediately arranged for Alex to come out and fix it. It wasn't an easy adjustment to line up perfectly, but he did a great job and made sure I was happy before finalizing everything. The end result looks great, and we're very happy with the quality and service.

Jason provided us with an in-home visit with a sample replacement window, and explained the various…read morefeatures of interest and options. He helped us arrive at a suitable energy-efficient Simonton models to replace 5 of our windows at a reasonable price. He also measured all the windows to be replaced and promptly provided a written quote. Three of our replacements were for original 30+ year-old single-hung windows which were no longer functional because their balances had failed. The replacement Simonton windows have a better design that obviates the need for such balances, which was of added value to me! The total window order, measured and made to order, was received by JWG within 3 weeks and installed within 1 week. JWG Windows arrived just minutes before the scheduled time for installation. We were fortunate to have a second installation crew (Alex and Ricky) join the first crew (EJ and Cody) during the installation process, which allowed the entire job to be done within 2.5 hours. These two teams operated smoothly together in good spirits, were respectful of our property (using drop cloths in each work area) and cleaned up the work areas. After they were installed, EJ demonstrated the windows' operating features, provided me with the manufacturer's warranty and answered my questions. (The self-latching worked a bit differently than I expected, which actually was an improvement!) The windows look great and are a pleasure to use! Nice work, JWG!

We needed to replace a few windows and had no idea where to find a good company. Thankfully, our…read moreneighbor had Window World do her windows, so she recommended them. We are so glad she did because we could not be happier with the service and results. From the very first moment we contacted them, they answered quickly and got us an appointment for an estimate. Chuck came out and explained everything thoroughly, measured, and gave a fair price. He was so knowledgeable, answered every question, and knew how to describe everything so that we could understand. It was almost like having an old friend over - that's how friendly and approachable he was. No hard selling, no pressure at all. All the windows are made to order - so Chuck told is it could take 6 weeks. But, they were done within 3 weeks - so we were very pleasantly surprised. Dimitry came to do the installation. He did three windows in three hours, and did them so incredibly well. Additionally, he cleaned up so thoroughly that you couldn't even tell that windows were replaced. He treated the job like it was being done in his own house; that's the level of craftsmanship and professionalism he showed. The transformation was remarkable - and the quality of the product is outstanding. The new windows keep out heat and light, and will last a very, very long time! For anyone hesitating to replace windows because of fear of the process, this company is for you. Nothing bad about our experience; quite the opposite. We are thrilled with the final result and would definitely use them again.

They were very helpful in my choosing replacement windows with various options. They sent someone…read moreto take measurements, which was great. I think it would have helped them - and me - to also document what the replacements required in the very old house I have. This piece didn't happen. Nevertheless, there was a sincere desire on their part to get everything right and leave me a happy customer - which I am. I definitely recommend this company be in your 2 - 3 top vendors to evaluate. The quality of the windows is very good and the pricing is competitive and fair.

we needed windows so bad, and got many quotes. Pelican was the one that stood out. The gent who did…read moreour consult, Joe, put us immidiately at ease. it wasn't a pressure sale bombarded by samples. But a normal guy, telling us about a service we wanted. Refreshing. The quote was amazing. We took it. The office staff, Jodi in particular was so friendly and helpful to work with, accommodating, knowledgeable, just great! today is day 2 of the install, its an hour from completion, and we already love it! what a difference to go from 1960s windows to beautiful Milgard sliders and windows! words cannot express! we have been fighting our windows for years and now, we can open the with one finger. The installers are awesome too. Mark was friendly, courteous, efficient, and on time! The whole crew was great! Don't forget to tip your installers, it made their day! Thank u to everybody at Pelican, ill tell our friends and neighbors, family, yelp, the whole wide world! 10 out of 10​

I'm writing this review as the installers from Pelican are removing my old, louvered windows (1 x…read morekitchen, 1 x bathroom, and 4 x loft) and replacing them with Milgard V250 Style Line® Series replacements. First - I gave 4 stars instead of 5 because of the way Pelican handled the scheduling of the install - or rather, bungled. The crew arrived at my home this morning just after 8:00 am with no warning at all. Surprise! It turns out their scheduler sent an email July 18 with notice of intent to install to a fancifully incorrect email address. And, when they received no response from me (and why would they?), no one at Pelican deemed it prudent to follow up with a phone call. Fire and forget? 2 stars. The process to set this up was painless. Their sales/frontman (Isael) paid 2 visits, took careful measurements, explained my options and was a total professional. Not the least bit pushy. 5 stars. OK - on to the install. In a word - slick. The 3-man crew was efficient and from what I can tell (pics attached) did a very nice job removing the old, and installing the new. Again, very professional and respectful of my home, its contents, and my time. No fuss, no muss. The whole process for 6 windows was over and done in 4 hours. Again, 5 stars. The end result - no more drafty louvered windows, replaced with energy efficient, double glazed, argon gas filled windows. I'm pleased with the result, and recommend Pelican as a first stop when shopping for replacement windows.

I was having turf installed in my backyard and the installers knocked on my door at 3:40PM to tell…read moreme I needed to add window screens to a few windows that are nearest to the turf or the turf would melt (what!) they said I needed to do it ASAP (reminder it's Friday at 3:45PM) and the weekend showed 100 degrees on Saturday and Sunday! I jumped on Chat GPT and asked who I should call and CHAT said to use John's Screen Service so I called immediately and they answered and after I explained the situation and my emergency they did me the biggest solid and put me in for Monday morning at 8AM (these guys are rare). JD was here just like they said and what a great guy. One of the nicest people you'll meet. They set up right there at your house and customize your screens right there. After dealing with other contractors it was a breath of fresh air working with JD. I'm big on honesty and integrity and that describes JD. I will recommend them for anything window related moving forward. Pricing is completely fair and on point. If you need something do not hesitate to call JD!

Great job! Arrived on time. Reasonable price and friendly service. We highly recommend using JD for…read morescreen replacement and repair

Punctual company. Offered great communication. Seemed technically excellent and knew exactly what…read morethey were talking about. Price was competitive. Not the cheapest, not the most expensive..

Not sure how to grade this. Apparently the sales person made a mistake and Steve agreed to return…read moreour deposit. I haven't received it yet. If I do get it, I will change my rating to a 5. If I don't I'm afraid my rating will be a 1. Ken Zemanek I have received my refund

Our 40 year-old Home was desperately in need of window replacement. Half the windows were broken or…read morewouldn't open. Did some research. Found The Window Shoppe had good quality material at a fair price. It was three days of minor inconvenience, followed by many years that we are going to enjoy these beautiful windows. The installers were polite and non-intrusive. Very pleased with the outcome. Only question I have is. Why didn't I do this sooner. Been in the house for 16 years.

They claim to serve San Diego County. Specifically list Vista where the factory is and Escondido…read more"and surrounding areas" but not Ramona. It's amazing that a company would simply pass on work over a 30 minute drive. I wouldn't trust any company that wouldn't put any effort into my project that isn't willing to drive 30 minutes.

I got my windows installed with them 10 years ago this month. Everyone who works for them is…read moreextremely friendly and professional. They had excellent and fair prices comparable to Home Depot. Where they defer from Home Depot is the two times in the last month I had them come out for a minor warranty issue, they arrived literally the next day and we're quick and professional. I have tried to get a screen replaced with Home Depot and it's taken literally 4 months and they did it wrong. I don't know what else you could possibly want in a window company but BM windows has it.

Update. Working with the owner Michal has been great. He is very responsive. We had an initial…read moremis-communication issue with the Sales Rep. But Michal stepped in and corrected and worked to resolve the issue very quickly. He cares about the customer, reputation, and quality. The install crew was excellent, showed up on time, completed on time and had everything cleaned up.