Compass HVAC Services

This posting is over a year old . Installed Culligan Water Conditioner with no issues for the last…read moreyear. This references the plumbing portion of Peninsula. We have had excellent service with heating & oil. PLUMBING DEPT Worse service ever! For 10 years we have had good service with oil and propane with one exception. Decided to use their plumbing service. What a disaster. Had to beg the owner to remove a water conditioner that was making our water worse. They never supplied water test results. Always promised to come back the next day and many times did not. And if they schedule an appt and you don't answer the phone when they are on their way they note "no customer response". We pay for "Gold Service" response. HA ! Called on a Fri for leaky Renai hot water system. No one available until Monday afternoon. But hot water is supposed to be covered in 24/7/365

Don-Lee Margin

3.0

(3 reviews)

Great customer Service from the moment I walked in the door. Very helpful and kind Drove from…read moreBerlin Md due to Face book and purchased what I came for. Thank you for providing Great Service Signed Happy Customer!!!!

Fantastic customer service from management. Jack was great to deal with and I will consider them…read morefor future services.

Penninsula Oil

1.0

(2 reviews)

Terrible. The service man fixing our propane leak, wrongly lit the pilot on our hot water heater,…read morebasically having it blow, burning the tank and floor. The next day the leak was worse and under our house. The management doesn't return phone calls to settle our claim for a new hot water tank. This was months ago.

I had an appointment time to have my heater serviced from 8 -12. There service department…read moreoverbooked for the day and cancelled my appointment with out notification. I had to call in to discover the cancellation. When I did the customer service representative was very un-professional and told me there was nothing she could do for me. I was then transferred to a voice mail of a manager of the service department. Terrible experience!

Royal Flush Plumbing

4.6

(9 reviews)

Shane and Tracy were responsive and did a great job changing my kitchen faucet. I would definitely…read moreuse Royal Flush Plumbing again.

Our toilet needed repair. Royal Flush Plumbing did a fantastic job. We called and were given a…read morequote for the job. The repair went great and the quoted price was honored, and saved us hundreds of dollars. We are happy to find such a honest and skilled plumber. Highly highly recommend.

Paradise Plumbing

This is the 3rd time I've called Paradise Plumbing for various problems. We are always pleased with…read moretheir work. We had Chris & Isaac here today & they were great. They are very efficient & clean up after they are done. Good job!

Paradise Plumbing has done several jobs for me. I cannot say enough good about the work they do…read more Mike (owner) is always available and provides patient and excellent mentorship to his crew. I would not hesitate to recommend them for any plumbing work that you need to have done.

Noble Home Services & Plumbing

4.8

(6 reviews)

Noble Home Services have done about five jobs for us and they have been great. On time, high…read morequality work. Definitely would recommend!

I recently moved to the area. I needed someone to install a tankless water heater. I found John on…read moreYelp, he was at my house the same day to see what needed to be done. John and his excellent team were at my house in a few days and installed the new water heater. The work was completed within a few hours. It is so nice to have hot water to each faucet immediately. Everyone at Noble plumbing is so nice to work with. They truly live up to the name of Noble. I'm grateful to know I have someone to call if a plumber is needed. Thank you to John, Justin and JC.

Augusto and Sons Landscaping

4.3

(7 reviews)

I've heard Kevin and his group of workers for several projects. The crew is courteous. They do good…read morework and they clean up afterwards. You'd never know they were there. very reasonably priced.

Follow up is disappointing . Kevin never returns calls and did not complete what he was supposed…read moreto do to do. Don't use them.

Chesapeake Home Services

2.8

(12 reviews)

Very frustrating.... If you're closed, your website…read morecertainly doesn't say so--it clearly states you're open until 4:00 PM. Nothing when calling saying your closed just to leave a message . We have a service agreement with your company, and I've left five messages since last night with absolutely no response. Our outdoor HVAC unit has been having issues. A technician came out five days ago and said the unit was rubbing against a pipe. He simply moved the unit by hand and told us everything was fine. Last night, the unit started making a loud buzzing noise that lasts about a second every five minutes. The only reason I even noticed it was because I was outside with the dogs. I have no idea how long it had been doing it because I never received an alert through my Honeywell app. Assuming 3-5 hrs because i did hear it in afternoon. The house was still cooling, but after researching the issue, it was obvious something wasn't right. I shut off the circuit breaker for 10 minutes and turned it back on, but the buzzing continued. I have now left the breaker off because I don't want to risk burning out the motor or causing even more damage. This unit is only a little over four years old. Compressors can fail, but it's certainly not something you expect this early--especially after being told just a few days ago that everything was fine. The lack of communication is just as frustrating as the mechanical issue. Paying $500 a year for a service agreement should include timely callbacks, especially when a customer may be facing equipment damage. If I don't receive a callback immediately, I'll be requesting a full refund of my $500 service agreement which we just renewed 2 weeks ago . I'm prepared to take my business to a company that actually stands behind its service. What am i paying for ?

Poor quality of work and poor customer service. Chesapeake installed the sump pump in my brand-new…read morehome. 15 months after purchasing the home (3 months after the builder's 1 year warranty ended) the sump pump failed. Since Chesapeake had installed the pump, I contacted them for service. After evaluating their service man informed me the pump was installed incorrectly causing it to become "air locked" which "fried" the pump. I had the pump replaced on the day of the service call since I already had quite a bit of water in the crawl space and then followed up with their new home group regarding reimbursement. Even though the initial installation was their error and the error identified by their service man, they did not take accountability for the poor-quality work and denied my reimbursement request. I would not use them again, nor would I recommend them to anyone else.

Compass HVAC Services - hvac - Updated August 2026

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