Dr. Zarka is the best, it's extremely hard to find medical providers (either for human or animals)…read morethat are caring, knowledgeable, skilled, honest, respectful, good with communication, truly listen, are respectful and partner with you to address health concerns. Dr. Zarka practices veterinary care that encompasses all of this and more. The support staff are also really nice and accommodating. I have the best experience every time I interact with Dr. Zarka & the team at Evergreen vet!

Wonderful compassionate care at fair prices. They care for all my pets including two fosters.read more

Dr. Chris Jones has been reported for substandard veterinary conduct to both, the Michigan…read moreVeterinary Medical Association, and the Michigan Department of Licensing and Regulatory Affairs. I wish I had taken the warnings from other Google reviewers seriously. Unfortunately, I experienced the exact same incompetence, unprofessionalism, and disregard for both pets and their owners that so many have described in the reviews over the years. Carrie Westphal was right: they nickel-and-dime pet owners with unnecessary, overpriced appointments and procedures. Lain's tragedy of a missed heart murmur diagnosis echoes my own experience with their careless medical oversight. Like Zainab, I've been treated with open hostility for asking basic questions. Carsten Walker's account of being blamed for the clinic's own surgical mistakes shows the same refusal to admit error that I encountered. Shauna Soergel's description of staff manhandling anxious pets is not an exaggeration; I've watched them escalate a stressed animal rather than calm it. Cristi's story about Dr. Jones' arrogance? 110% accurate. He is a liability. These are not isolated incidents; they are a consistent pattern of negligence and disrespect toward clients and their pets. My own breaking point came after multiple visits with Dr. Jones. In a 2023 visit, he ignored my explicit instructions and gave my Klee Kai unnecessary vaccines that were not due until the following year. My own records (provided by our previous family vet) show my Morkie was due for rabies 24-Jan-2023, while my Klee Kai was due 13-Feb-2024. Dr. Jones' excuse was "we usually just do both dogs at the same time." This is a textbook violation of informed consent and client autonomy. My final visit was also with Dr. Jones, after I was told my Klee Kai had IVDD by MSU's ER. I scheduled this appointment for long-term care planning. Instead, Dr. Jones simply regurgitated the MSU report back to me nearly verbatim, with awkward silences where paragraphs/thoughts ended in the MSU report. In those awkward silences I thought to myself, "is this a joke?" He came and went from the room multiple times (3+) to check and re-check the MSU reports again and again, he even offered to print them out for me; I was already given copies by MSU. "Dr." Jones never answered my direct questions about preventing disease progression. When I finally asked, "do you even know what IVDD is?" it was clear he had nothing to offer so I ended the appointment. The staff behavior is no better. One assistant ignored me upon arrival, humming and staring at her computer until she decided to check me in. She then stood behind the counter while telling me to weigh my dogs (something every other vet tech I've ever dealt with has done themselves). She snapped at me when I asked, "Isn't that your job?" emphasis was given on "job" not "your". With a raised voice and aggression in her body language, she shouted at me "do not tell me what to do". This not only shows how systemic the issues at this animal clinic are, but it shows the managements total disregard for professionalism and customer-directed incivility. On my last visit, when I refused to pay for a pointless appointment that provided no medical value, the assistant and office manager tried to flag me down in the parking lot, prescription in hand, insisting I "WILL pay." I told them to call the police, twice, because I was not going to be paying them for services I did not receive. Overall, this clinic has: A) a pattern of overcharging and pushing unnecessary procedures and vaccines, and in my experience: without consent. B) Failure to diagnose or discuss serious conditions until it's too late. C) Rude, condescending, and aggressive staff, both in person and over the phone. D) Improper animal handling that can traumatize anxious pets. E) No accountability when they make mistakes. If you care about your pet's health, safety, and emotional well-being and your own sanity: go ANYWHERE else.

I have used Abbott Road Animal Clinic for over 50 years. The only reason I don't live near them…read moreanymore and the vet I use is down my street. However, they have attended to: Gomer, Thor, Texie, Sadie, Gulliver, Muffin, Oliver, Little Dorrit (all dogs); and cats Mr. B, Mishin, Duncan, Hitchie, Alexey. I've also had them taken care of when we went away. I loved every vet and vet tech there.

Best place I have ever taken my animals. This has been many years through 5 dogs and several feral…read morecats. We always get the best care and you can tell they all love our animal. Not sure wht we will do when he retires.

I don't have an actual review. My "review" is simply my telephone interaction. I couldn't post this…read morewithout some star rating, so I picked one. I have, rather, an experience (or lack thereof) as I have been looking to switch Vets for a while and have called this office several times over the last 4 years to secure an appt and each time I've called, they always tell me they "aren't accepting new patients". My family has been with our other Vet practice since 1980 and their new management is ok, but not what it used to be. They're very capable, but I want excellence for my furbaby. I have a small, healthy dog who's newly become a senior and wanted to have an annual evaluation and I've never been able to secure an appointment. It always bums me out because I've such amazing things from my community about this office and the quality of care they offer their patients. I guess I'll try again in another 6 months...if anyone from this office finds an opening for a new patient, ℯℯ reach out:)

We are new to the area and changed to SJAC for our very spoiled dog's care. We appreciate the…read morefriendliness of the staff, the competence and concern, and the thorough care we received.

I will never go back to this clinic again. Maybe they're fine if you have the perfect pet, but I…read morebrought in a scared rescue dog and Dr. Davis refused to examine her, or give her needed vaccinations, heartworm test, and nail trim. He also refused to spay and microchip her and instead referred me to a behavioral clinic and said to bring her back when she's no longer terrified. So what? A frightened rescue dog has to risk her well-being by not receiving preventative medical care because he doesn't have the compassion or time to treat her? He also talked to me in an accusatory tone, as if I was the cause of her fear. I have 30 years of fostering experience; I'm not new at this. I have taken many frightened dogs to the vet and I will go elsewhere where this dog and I will be treated with dignity and respect. Thanks for nothing.

My dogs 4-yr long pet groomer moved and I had to find someone new. I tried a few places and one was…read moremeh the other gave my dog a botched haircut. I decided to call this location and tell them my concerns and got an appt. They were great and I've been coming here now.

I had an emergency grooming situation for my cat who got into a glue trap and had salad oil all…read moreover her hind quarters from where I had to remove it. She has medium-to-long hair and was an oily mess. I couldn't get it off of her. I called and they squeezed her in the same day. I just picked up Rosie and she's as good as now and smells wonderful to boot. Thank you so much! I'll recommend your place to everyone. Rosie and I thank you again.

I made the unfortunate decision to hire this company to sit for my elderly dog. The owner came for…read morethe initial assessment and handed me their formal fee schedule. But once she saw where I lived and that I'm a doctor, the cost went up. She seemed to have forgotten that she gave me the fee schedule and was charging me more. But I had a business trip so I didn't complain at the time. As soon as I got to the airport for my trip I was bombarded with texts and calls about my dog. The woman who was actually walking my dog had been not been given any of the instructions about my dog and did not show up when I had asked (she didn't know this either). I was furious and very concerned. I called the owner who chewed me out. THIS DOG SERVICE COSTS MORE THAN ANY AGENCY I HAVE EVER USED....I've lived all over the country and my walkers everywhere cost less. California, New Orleans, NY, MO, IL, PA, MI - all less. I fired them and she refused to refund me all of the remaining money and I was very concerned that they had a copy of my house key (I got it back but I was still very worried after this woman's irratic behavior.) Consider yourself warned.

Heidi came to our home and took outstanding care of our pack. Yup, multiple cats and dogs and she…read moredid it with ease. We are so happy with the care she gave we have already rebooked for next time!

Holly rocks! Just prior to leaving on vacation, our dog had some health issues. Thinking we had to…read morecancel going to our brother's wedding, we discussed everything with Holly, and she agreed to help us deal with our pooch's problems. She was excellent! Got home to a happy pooch. We have relied on Holly for years, and if not for her, we wouldn't have felt comfortable leaving our beloved Merry. Thank you, Holly!

I had to take my father's dog there when he had to go to the nursing home. They sent him to a…read morefoster home with a lady who ended up adopting him. If he spent any time at all in a cage it was only for the first night. These people were wonderful, I couldn't keep him because I had just gotten out of a nursing home and could only handle my one dog, two would have been too much, They came over to pick my father's dog up, he was 14, and I think that he was happier than he'd ever been! I have been donating to them ever since! Great People!

I've adopted two dogs from APB and will adopt.again in the future. They allowed a trial period for…read moremy second dog to make sure both dogs got along. They became best buds and I recently lost my first dog due to age and illness and I will adopt another dog from them this spring. I love the older dogs.