Poor customer service by phone. I asked for a rough cost estimate. He said to talk to my…read moreinstaller. I don't have an installer yet because I have no idea what this might cost. I can tell the number of stairs, ride and width. Are we talking $2k or $5. He said "we don't do thst l"@. I believe their website says something about giving estimate.

I was very happy with the service I received from Carpets in Dalton! They had the exact carpet that…read moreI was looking for, and available for cheaper than options local to me. They custom cut it, shipped it quickly, and it arrived in great condition. Very satisfied!

We were shopping for tile and hardwood for a remodel of several rooms in our home. Shannon…read moreFossett is your "go to guy" for both of these products. Extremely knowledgeable and helpful with both of these products. Ask for him when you arrive at COD; it would be in your best interest.

Worked with Maria who was knowledgeable and helpful! Have us space to look around and narrow down…read moreour selections. Lots of great furniture choices.

Sales experience was excellent. Product selection was perfect. The installation team was on time,…read moreworked effectively, Cleaned up their overage and helped re organize furniture. I highly recommend Myers carpet of Dalton Ga as a go to excellent resource for home carpeting.

Everyone should order carpet here - I'm serious. I live in Chicago, but they shipped it at the…read moresame cost that local companies charged for shipping. And, their prices are incredible. They even did a wool serge (the cord-like stitching that goes around the rug) for $2.50 / foot which makes the rug look very nice. That price is also unheard of. Lewis (a local company) did cheap cotton binding for $5.00 / foot on a runner I ordered there. I found them just by googling "Fabrica area rugs" - and there they were. I worked with Linda, and she was very responsive to emails and accurate in all the details. She got me the quote right away. We set a delivery date. She helped rush it through a bit because another store had delayed me significantly with their inability to give me a price. So, I got a custom Fabrica 9 x 12 area rug for roughly $1000 delivered, when it was $1400-1500 here (and not even with a wool border serge - that made it around $1700 here). I love this place. Obviously they can't do wall to wall in another state, but shipping custom area rugs works quite well.

I purchased the overstock carpet and it was a spectacular price and excellent quality. They did…read morethe stair binding so when the carpet arrived my installers installed. I also purchased the padding. Customer service was excellent I would not buy carpet anywhere else and Im a G.C. I carpeted a hotel so it was a great pandemic project. If you see a overstock you like jump on it as they go fast! Worth the effort. Very nice people to work with throughout the company.

From the owner: BBB AccreditedWe have always believed that people make a difference and always come first in our…read morebusiness. It just makes good common sense and it's working out good for us. Our relationships with our suppliers have allowed us to provide products that the customer wants at a price that is fair. Dalton Hospitality Carpet Mills believes in dedication, aspiration, and commitment. As a company we work together to be the absolute best. We are dedicated to providing quality products to our hospitality carpet customers whether they need to re-carpet a lobby or install new carpeting in a large, new construction. Integrity: Our reputation is of paramount importance. Honesty and fairness dictate our conduct in all relationships. Continuous Learning and Change: Change brings opportunities and offers us the chance to learn new and innovative methods to better serve our customers. Extraordinary Quality and Service: We constantly seek to understand the needs of our customers and to provide superior service to meet those needs and to earn their trust and confidence. We strive to meet and exceed the expectations of our customers. We deliver quality carpet for hospitality installation anywhere in the country. Our selection includes: Room Carpet Public Spaces Carpet Corridor Carpet Carpet for most any commercial hospitality application

DO NOT BUY FROM THIS COMPANY. They had the vinyl planks I…read morewanted. They were inventory clearance. I was not sure anything went wrong with this product or not. I asked Bob Mathis. He replied all of them are inventory clearance. I bought 40 boxes, 630 Sq Ft. All boxes were mixed with bad and good ones. There were a lot of spots on the vinyl planks. They look like the wood was missing some spots of stain. This is a real technical problem. After I contacted the claim agent, Amber Cantrell. She told me the manufacturer said that was normal! After that, I found the plank had milling problems, the click lock system has a big issue, the planks don't stay flat on the surface. Conclusion, they know the problem but still sell the product as a good ones. They tried to cheat people! STAY AWAY FROM THIS COMPANY.

My sales guy was very nice. HOWEVER, I told him the design I wanted and he told me to order 15%…read moremore to make sure we had enough for the design. Got the flooring only to find out that you cannot do the design we wanted with that flooring at all. We purchased 15% extra for something we cannot do. Then we called the sales guy and he told us that there would be a restocking fee if we returned any flooring. Terrible service and it's the worst to have a sales person who actually doesn't know what they're doing. Really disappointing!

We made a change to our cabinet layout which left us needing a small amount of wood flooring…read more Discovered the flooring we had installed is no longer made but Longs had a couple of boxes available. I really didn't want to pay shipping and I work during the week and Longs isn't open on the weekend. Enter Kathy to save the day, she offered to meet us and deliver the flooring. We took a day trip to Chattanooga and she brought us the flooring. We got the flooring we needed and spent an enjoyable day in Chattanooga.

Excellent customer service. Everything promised was done. Even last minute changes I requested on…read moredelivery of the product were performed. Extremely positive experience.

I have been doing Business with Doug for 15 years...this man is awesome and loves his business &…read morecustomers alike. Nobody out performs on a personal level like Doug does. He has helped me & my Business over the years and has NEVER let me down. Guy R. Hartford, Owner, Wholesale Carpet Express, Inc Toledo, Ohio, soon to be opening in Ocala, Florida.

Doug Caldwell (owner) and his team at Caldwell carpet definitely goes above and beyond for their…read moreclients. I'm working on a large commercial project requiring several thousand sq yds of quality carpet for the site. I was blown away at how competitive their pricing is to national retailers and to other big name distributors too! Doug was very upfront and honest about the types of carpets and his recommendations on what should be used. I was under the impression that I needed a certain product, but I was wrong. It turns out I could use something else of higher quality at a lessor price to get the job done. It's great to know that there's honest people out there who care about doing the right thing, and not about up-sell or trying to get you to buy the most expensive items. We happily made a large acquisition of commercial carpet, and we look forward to working with him again for future needs. HIGHLY recommended for your carpet needs (residential and commercial) !