I have loathed Comporium for years. They are yet again our only choice for internet. Comporium's business statement must be "take people for as much money as we can and don't respect them." They don't care if you leave them, they raise your bill time and time again without explanation. We asked them what their additional fees were for cable tv and the customer service rep said she didn't know. Our cable and internet bill is now over $200 because of some "digital charge." I wouldn't be surprised if they just pocket this money that they give ambiguous titles to on our bills. I can't save myself but I urge you to go somewhere else. Save yourself the frustration and money loss. read more

Actual products are below average, and we experience issues almost daily here in the Indian Land SC area. The real fail is the customer service and their strategic pricing model. Expectations should be internet constantly out and the speed is horrible, despite paying for the highest speed. Their hardware is marginal, and having to replace or swap it out means you have to go to their store locations - you won't see a service call to you residence to help ever again after your initial install. Yes, you can expect to call them every six months to negotiate pricing otherwise you can expect prices to soar even more. The price for my internet and tv streaming package has almost doubled over the last 30 months (even with my negotiation calls every six months. You can also expect your tv to freeze randomly and probably every few weeks it will disconnect completely which means you have to reboot the system and all the TVs unplugged. It is a fun game for $250 a month! I have moved 5 times in last 10 years. Each time a different provider, and Comporium is my worst experience ten fold. read more

If I could give 0 stars I would. They internet are terrible, unfortunately in this area we only have them. Comporium you guys are terrible . read more

This is the worst service ever. It is constantly unable to connect to internet several times a day. The tv is always out. They told me I had to upgrade for quicker and better service so I got the most I could. Still no change. I decreased services except for internet and It still sucks. Horrible horrible horrible. ! read more

If I could give 0 stars I would. This is genuinely the worst internet service I have ever had. Truly. My job requires me to work from home and I literally have to go work at Starbucks everyday because my home internet is the actual worst. Comporium has come out several times and says there's nothing wrong with my router or connection. I cannot WAIT for Google Fibre. If Comporium has no haters I am dead. read more

If ever there was a business that should face a class action lawsuit for the way they abuse customers, it is Comporium. They take FULL advantage of the fact they have a monopoly in the hi-speed internet market locally. I am paying almost $100 per month for their fastest internet and I receive speeds slower than dial up service. I have had techs come to our home at least 4 times within the past 6 months and they typically fix it for 2-3 days before the speeds slow to a snail's pace once again. PLEASE..... somebody out there bring hi speed internet to the Fort Mill area!!!!! Comporium is the WORST company ever!!!! read more

Comporium - .26 Mbps download speeds - Mobile Phones Near Me - Tega Cay, South Carolina

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This company sucks!!!! They said we will have at least 300 Mbps and we only have 17 Mbps I wish they allowed other companies to provide their services in this area. I hope they go bankrupt in this pandemic! If you want to be the only providers in this area, at least give us a better service! read more

Comporium - This is my speed test this morning - Mobile Phones Near Me - Tega Cay, South Carolina

Worst company ever!! Comporium gives you 1 year to switch over to streaming which I complied with. I was provided the firestick and remote and was told that if I had any problems with either, I should contact Amazon for a replacement if it was still within the warranty period. The firestick quit working after 2 months so I contacted Amazon. Once they determined that the firestick needed to be replaced, I was asked for the order and serial number for the firestick. This information had not been given to me when Comporium provided them to me. I contacted Comporium and was told that they could not provide any assistance with this and that I needed to just order a new one from Amazon. In other words, it was not their problem. So, Comporium requires that you stream and then provides absolutely no support. They could have easily replaced the firestick but I was told that was not an option. I will be finding another provider ASAP and getting away from Comporium as fast as I can!! read more

I wish there was a zero star because they are not worthy of the one. I exchanged modems because the one I had was outdated regarding security. I have had nothing but trouble since. Internet keeps dropping and I have to reset the modem. Tech came out 2/19/21 and supposedly fixed the problem. Two days later it happened again. I have had to reset this garbage modem 6 times already this month. I've contacted Customer Service numerous times, the latest one this morning. They have a provider monopoly so the least they could do is give us a working modem! read more

Comporium - Mobile Phones Near Me - Tega Cay, South Carolina

Comporium is the worst service provider. They charge you like crazy and customer care takes hours to pick your phone. I had to disconnect my service and they asked me to return the modem. I had no issue doing that but it was COVID-19. I went to their office and it was close, huge disconnect between service providers and service distributor. Stay away from them , currently I am paying for 3 months of service which I haven't used. Stupid and non-sense service. read more

I fired AT&T because the could not provide adequate wireless access (internet) for my devices. My only other option in my new home in Lake Wylie, SC was Comporium. Unfortunately, after a year and numerous attempts to increase my wireless coverage - they replaced my dual modem/router twice and increased my speed. NEITHER improved my wireless coverage! From a technician who was in our neighborhood to install fiber-optic lines, I was informed of the solution which had NEVER BEEN SUGGESTED BY ANYONE ELSE! I am appalled that this simple solution had not been suggested when I first complained (or anybody the additional calls on the same issue). Obviously their staff in uneducated since their technicians were unable to resolve this sooner! I bought the necessary equipment then called Comporium tech support and told them what I needed. I'm paying for internet which is synonymous with WIRELESS. Today when I called to voice my dissatisfaction with their LACK OF support, I was told that they provide internet, "wireless is an additional free service"! REALLY? Ludicrous comment! read more

Obviously overpriced, but that just is what it is. Customer service is great, especially Chris that works there. Never had any issues with my wifi. read more

WOW terrrrrrrrrible customer service and terrible company. Can't believe there's something worse than time warner! I paid $114 for a year then had a surprise increase to over $200. They REFUSE to adjust. Can't believe this is how they choose to treat first time customers. Really sick of being hold for 30 min at a time and dealing with rude reps on the phone. DO NOT SIGN UP WITH COMPORIUM!!! read more

The only reason this review has 1 star is becuase there is not an option for 0 stars. I can't begin to tell u how bad comporium is. They have a good monopoly forcing you to have terrible internet that is not worth the price with rude customer support. Terrible experience. read more

What a monopoly they are. I have elite broadband my modem, my router. Oh provision fee for my modem. Then bill increased by $5 do to USMail. No notice. Now on elite guess what another 5 increase internet. They said it was for getting fiber in area. I called about the $5 increase and was advised I could increase to 1gb up and down speeds. Wharcacrip off about to cancel all services. read more

I have not had internet for 3 days. I was finally able to pick up a new box at this location. All of the employees were standing around joking with each other and i was told no one there could help me actually connect the service. I am now in an infinite que with no way to connect my internet. $75 a month for internet that wont even work. Horrible customer service and a horrible service in general. read more

If I could put negative stars on here I would. I thought Comcast was bad when I lived in Denver, I'd kill to have their service over Comporium! This is the most archaic, awful service ever. Cable rarely works, wifi is horrific and customer service is the worst! Comporium, get your stuff together! read more

I moved back home from being gone 20+ years and from having providers from Time Warner to Comcast and several others I can't remember. I pay Comporium for 'ultra high speed internet' which the service provides 60 mb/s, yet when testing speeds I can not get even to 40mb/s, even standing 10' unobstructed from the wireless router. Upon explaining the situation to tech support I was told that they could send someone out however if they found there was no problem I would be charged, that was the solution. Really!?! This is Comporium's customers service? When I had Comcast they at least made an effort. Is this typical or just me catching a tech having a bad day? I welcome feedback. read more

Either in person or on the phone, I have had nothing but great customer service. Installers/tech support is very professional and friendly. Always read more

Absolutely terrible customer service. This company is the biggest ripoff and poorly run organization I have ever dealt with. It is a shame that they have a monopoly on cable services in the area. read more

I think the rest of the reviews sum it up very well. The ONLY reason they can even operate is the fact they basically have had a monopoly. I have reached my last nerve after years of "fixes" and "new cables being laid" and CONSTANT outages. I have easily lost thousands of dollars because my business couldn't operate and still forced to pay for "high quality internet". This is the most broken company I have ever encountered. read more

If there were zero stars I would give them that rating. The people are somewhere between rude/unfriendly and combative. I called at one point to understand my options when my two year contract expired and by the end of the call was being accused of breach of contract. There is a cultural issue at this company that needs to be resolved. The cool thing is that we as customer now have options available to us. Comporium appears to be able to stay in business because it has been our only option as customers but the times have changed. My experience with this company has been so bad that I will now make it my personal mission to move off of cable and convince every single person I speak with to do the same. read more

You know its bad when you connect your devices to the modem but, still can't connect to the internet.

Left TWC for Comporium 7/9/16 and had the best experience. Josh and Jeffrey were polite, professional and very likeable. Josh took the time to explain to me all that I needed to work the new "stuff" ... Jeffrey programmed my remote so I only use one now instead of two! Great start with Comporium and the internet speed is incredibly fast as well. Thank you for having techs out there like Josh and Jeffrey! read more

Comporium is the worst company on this planet. I am forced to use Comporium unfortunately because I live in Fort Mill. I wish I could change my internet service but not allowed. I have complained in the last 7 years about the bad service. It is not my computer as it is new. The network internal has no problem. They technicians are the worst unqualified. They replaced my router. Guess what the next day internet does not work. I need to complain to the TOP MANAGEMENT OR CEO OR DIRECTOR to open your eyes and see for yourself what is goin on. I have complained more than a thousand times in the last 7 years that I moved to Fort Mill. The internet service is the worst. It goes off and I cannot connect to Face book, I cannot do my jobs I want to do. I get disconnected from conference calls. I recently was unable to rent a car as I was planing on a trip. The internet goes off all the time. In the night after 12 midnight it is off for hours. I am sick and tired of complaining. Also I need my money reimbursed for the bad service as internet does not work most of the time. I pay 55 dollars every month. Why should I pay for internet which goes off and on all the time. Today morning I complained and now I tried to call them it is 0925 pm And the comporium office is closed. It is sad I have to go through this. Their technicians last time made me wait for 5 hours for their arrival. i was suppose to wait from 08 to 12 noon. Technician arrived at 0130. late. I hat to waiste my time waiting so long as that window is too long to wait. I am loosing my business and cannot do anything. Even now I was unable to connect. Can some top Managemet look at this problem and take some action. I will not pay for your technician as I have paid in the past. But this problem has been going on for the last 7 years. i also need my payments reimbursed. From a UNHAPPY CUSTOMER WITH NO SATISFACTION OF YOUR INTERNET. 3436 Pickney Bluff. read more