Great place with very nice and helpful staff. They're always willing to answer questions and check…read moreon prescriptions with the doctor.

I've been working with Westlake Village Pharmacy for about a year now. I live in a small town so it…read moreis so nice to have this pharmacy deliver to my home! Every time I call, they answer quickly and are very efficient. Highly recommend!

I'm really disappointed to be writing this review because I used to love this pharmacy but recently…read morethey've gone very far downhill. Prescriptions are never ready on time, there's constant miscommunication, and the new, younger people at the register have NO clue what they're doing. There's zero care or sense of urgency. After years of seamless service, I've found myself waiting 20+ minutes every single time to get my prescriptions now and that's IF they even have them. I keep holding out hope they'll improve, but after no such luck, I'll be switching pharmacies. I hope management takes notice of these issues as I know I'm not the only one who feels this way.

They have everything large pharmacy chains make you wait for. The staff is helpful and kind.read more

I have been a customer for over five years and I won't use any other pharmacy. Paseo Oaks provides…read moreexceptional customer service; they were even able to get a drug covered that was denied by my insurance for years. They ship when I need it, they have great prices on prescription items that aren't covered by insurance (like Latisse for my eyelashes!), and best of all, they care. The whole team is fantastic!

As we know, medications can be so crucial to your well-being. it can be such a relief to know that…read moreyour pharmacist is on your side! At some other pharmacies, I have not felt that way. My favorite pharmacist is Maria. She's a good listener and an engineer. Next time, give this pharmacy a try!

I mostly use their pharmacy and it is great, as are all the people behind the counter.read more

Great service! Easy to talk to pharmacist. I like the new remodel.They are available by phone for…read morequestions or requests.

Sometimes you want to go where everyone knows your name, and they're always glad you came. I can't…read morerecommend this pharmacy and its staff enough. If there's anything lacking, it's the logistical trade off of being a smaller pharmacy and not being able to have everything in stock at all times. I begrudgingly go to CVS for some urgent medications but that tends to be rare.

Everyone is very kind, very professional, well organized, and A + customer service, which is hard…read moreto find these days.

This pharmacy is wonderful to work with. We have a medication that was out of stock EVERYWHERE we…read morecalled...our regular pharmacy, all the big drugstores, Costco, Amazon, you name it, we could not get this medication anywhere. Each one telling us there was a manufacturers shortage and it was impossible to get. We asked around and one of our friends said call PrimeCare because they had a similar issue and they were able to help. We called and spoke to Mindy who was absolutely amazing. She was so sweet and friendly unlike a lot of other pharmacies we called and she told us for sure she had the drug in stock and did not have any issues getting it each month. Bingo, Finally! Mindy contacted our other pharmacy to get the prescription transferred and within a couple hours had everything they needed. They contacted us to tell us it was ready...so easy and fast! They also have a delivery service, which we will likely use next time, but this time we went into the pharmacy to pick it up and Mindy and the other person working were just as nice in person. Really happy with them and so glad we asked our friend for help!

My dermatologist sent a prescription in and I'm very grateful that they deliver home free of charge…read more( I hope$ But my issue is I also order a set of Covid tests ...I know I know ...who tests Covid nowadays And after paying 15$ plus for the box it too was home delivered. With a caveat ! Expiration next week ... I mean come on - you'd think the person filling the order would pay attention especially in a pharmacy setting, right?

Bummed to update my review to lower stars but... something stinks. Like literally. I noticed it the…read morelast time I was there and thought something out of the ordinary might be going but I went weeks later and it has that same, awful, rotten bathroom smell. It hits you right when you walk in. I thought I was going to gag, I covered my nose and did my best to get what I needed as fast as I could. Self checkout was having issues so I was trapped in there for so much longer than I wanted to. Please do something about that. I can't imagine the poor employees having to spend all day in there. I feel like I can still smell and it's been days- it's that bad.

Our cashier Stephanie was amazing! She provided excellent service kindly and efficiently…read more Highly recommend!!

I wouldn't go anywhere else! I love the personal touch they give me. There's nothing like a…read moreneighborhood pharmacy!

LOVE this place! People are excellent; prescriptions (through insurance) are the best value. I can…read moreleave my doctor's and will often get an automated call moments later saying my prescription is ready for pick up. That NEVER happens elsewhere. Convenient hours. Knowledgeable, friendly staff; easy to talk to one of the pharmacists if you need. Checkout is fast. I found them because they were the only ones who had a certain med recently. Suggested by my doctor. I was so impressed I transferred anything I was getting at Costco or online. Plus they have any of the other medical items you might need.