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    Compucare TEAM

    3.1 (19 reviews)
    Open 9:00 am - 7:00 pm

    Services - Compucare TEAM

    Copymaking services

    Data recovery

    Desktop computer body repair

    17 More Services

    Desktop computer support

    Device support or repair

    Cloud services

    Telecom or network services

    Remote access services

    Server services

    Laptop body repair

    Laptop support

    Mobile phone body repair

    Mobile phone support

    Printer support

    Printing

    Scanning

    Tablet body repair

    Tablet support

    Video game console support

    Web design

    Compucare TEAM Photos

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    Warning! Do not bring your computer here!!! No idea why this has so many 5 star reviews. TL:DR Expensive power jack repair delivered with dangerous sparking that the store then lied about and did not rectify when brought back. By far the worst computer repair experience I've ever had. I needed to repair the charge port on my laptop and I dropped my computer off. The service was quick, but more expensive than expected. Part of the reason for this was a $100 parts charge that the owner failed to disclose when he called me telling me the parts were in stock and only informed me of on pickup. I was willing to ignore it, since the repair was done and at least my computer worked now (or so I thought). Upon bringing the computer home, I plugged it in and the power jack, which was supposed to have been fixed, began to spark when I plugged it in and became excruciatingly hot when left on. This had never happened prior to the repair. I went back and the store had the computer for four days, and I called back a few times with the kind woman (who is not the issue here) telling me that the tech saw no sparking and that everything was normal. Finally, she informed me that nothing was found and to pick it up. We were both shocked to find the computer violently sparking when I plugged my cord in. When calling the tech he said that it does that, but "put it in gently" and it won't happen. So why tell me you did not find anything if you clearly did? This is not only a fire hazard, but a new issue introduced to my expensive laptop that did not exist prior that the repair man decided to lie about to me and his front desk person (who was just as shocked). For a repair that cost nearly $300, I was expecting my computer to work and be safe to use. When confronting the repair man, he claimed that the computer "charges properly" so he did complete the repair. He offered to fix the fault for the cost of parts afterwards, which was odd given that he claimed no responsibility for the fault (at one point, blaming the charger, and then blaming the motherboard which had been swapped months earlier and was working well). One thing I will add, when pushed on exactly what he did, suddenly he did not change any parts in his explanation, despite charging me $100 for parts originally. Regardless, I would recommend that anyone avoid this shop in the future. They were willing to let me leave with an expensive computer now in worse condition than when I left it (at least it was safe to use before) and took no responsibility for the problem. If I could leave 0 stars, I would. I see that the owner likes to respond with hostility to negative reviews and that alone should inform you of the character of this establishment.

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    1 year ago

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    2 years ago

    Paul responded very quickly and his skills are fantastic. You can't go wrong using his services.

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    4 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    3 years ago

    Came in for cable management and a pc cleaning they really half assed the job and barely did anything

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    5 years ago

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    5 years ago

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    5 years ago

    Amazing place Paul is a very nice guy! He upgraded some of my old PCs and they run great!

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    6 years ago

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    9 years ago

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    6 years ago

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    4 years ago

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    9 years ago

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    4 years ago

    fixed my laptop within the hour, absolute god; nobody better in the upper east side!!

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    8 years ago

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    10 years ago

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    7 years ago

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    Ask the Community - Compucare TEAM

    Review Highlights - Compucare TEAM

    After my interaction with Paul about computer repair situation on deciding to replace or repair my XPS 8900.

    Mentioned in 9 reviews

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